Department Rheumatologic and Immunologic Disease
Primary Location Avon - Richard E. Jacobs Health Center
Type of Doctor Adults Only
Languages English
Surgeon No
Avon - Richard E. Jacobs Health Center
Primary Location

Avon - Richard E. Jacobs Health Center


Additional Locations

Specialties & Treatments

Treatment & Services

  • Administration Of Injectable Medications For Osteoporosis
  • General Rheumatology
  • General Rheumatology including Lupus
  • Infusions Of Biologic Agents On Site
  • Joint Aspiration
  • Joint Injections
  • Rheumatology
  • Viscosupplementation
View all 8 Treatment & Services +

Specialty in Diseases & Conditions

  • Arthritic Knee Problems
  • Arthritis
  • Arthritis of the Foot and Ankle
  • Arthritis Of The Hip
  • Arthritis Of The Knee
  • Arthritis of the Thumb Base
  • Arthritis of the Wrist & Hand
  • Bursitis
  • Foot & Ankle Arthritis
  • Gout
  • Hand and Wrist Arthritis
  • Hand Problems
  • Hip Pain
  • Inflammatory Arthritis
  • Knee Pain
  • Lupus
  • Musculoskeletal Pain
  • Myositis
  • Osteoarthritis
  • Osteoarthritis Of The Hips And Knees In The Elderly
  • Osteopenia
  • Osteoporosis
  • Osteoporosis in Men
  • Painful Joints
  • Polymyositis
  • Pseudogout
  • Rheumatoid Arthritis
  • Rheumatoid Arthritis: How to Treat
  • Scleroderma
  • Shoulder Arthritis
  • Sjogren's Syndrome
View all 31 Specialties +


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Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Fellowship - University of Maryland Hospital
Baltimore, MD USA

Residency - Michael Reese Hospital & Medical Center
Internal Medicine
Chicago, IL USA

Medical Education - PSG Institute of Medical Science & Research

Internship - PSG Institute of Medical Science & Research
Internal Medicine


  • Internal Medicine - Rheumatology

Specialty Interests

General rheumatology, rheumatoid arthritis, osteoarthritis

Research & Publications

Research & Publications

See publications for Susan Mathai, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 6/10/2020, Dr. Mathai has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

201 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.7 out of 5
Explains 4.7
Courtesy, Respect & Concern 4.8
Patient Rating of Doctor 4.7

36 Patient Comments

Reviewed on Aug 26, 2020

Dr Mathias always listens to my concerns, and genuinely cares about my well being. She also explains things very thoroughly, and answers all of my questions. very satisfied with her care

Reviewed on Aug 20, 2020

I have been seen by Dr Mathai for several years and always feel well taken care of.

Reviewed on Aug 20, 2020

I always have a great experience , when I see my doctor.

Reviewed on Aug 20, 2020

Dr Matai is very good. She's courteous and listens to my symptoms. Quite knowledgeable and makes me feel very comfortable. I know when I leave her office, I'm at ease about my visit. All my questions get answered. And I'm happy that I finally have a Doctor that understands my condition.

Reviewed on Aug 6, 2020

Dr Mathai is great!

Reviewed on Aug 5, 2020

Everyone from staff to Dr. Mathai were wonderful to me. Great protective gear and I felt safe for my first medical appointment since Covid-19.

Reviewed on Aug 5, 2020

To get an appointment with Dr. Mathia took over six months with the pandemic happening in between it turned out well.

Reviewed on Aug 5, 2020

l love Dr, Mathias She is a very good listener and very compassionate. More doctors like her are needed.

Reviewed on Aug 3, 2020

I do like my doctor!

Reviewed on Jul 29, 2020

this is a good doctor. she did her best to help me.

Reviewed on Jul 27, 2020

like always it's excellent, everyone is wonderful. I love the care my Dr. provides me! keep up the great job your doing and I'm very satisfy with the set up you have with the COVID-19 I know it's not easy because procedures and rules change constantly!! thank you for all that!

Reviewed on Jul 6, 2020

I completely understand the long wait for a specialist, Dr. Mathai was worth the wait.

Reviewed on Jul 2, 2020

If you can get to the dr or their office, everyone is efficient and helpful. Love my doctor and all her assistants

Reviewed on Jul 2, 2020

The doctor has been great and has truly helped. Her staff is fonominal.

Reviewed on Jun 24, 2020

Doctor was excellent. had to wait 4 months to see her.

Reviewed on Jun 17, 2020

i've been a patient of Dr. Mathai for over 25 years and she is one of the best, cordial, knowledgeable and caring doctor that Always spends time and provides an incredible Diagnostic visit. Every doctor should follow her leadership.

Reviewed on Jun 10, 2020

Dr. Mathai is a great doctor. She has helped me alot over the years.

Reviewed on Jun 10, 2020

Dr. Mathai is a great doctor. She is pleasant and has a calming rapport. She always explains my treatments and answers all my questions.

Reviewed on Jun 10, 2020

I feel I receive the best care from Dr. Mathai and her staff. I have other friends who are being treated at other facilities for osteoporosis and after discussing our treatments and care they have said that I am getting better care than they are from their doctors.

Reviewed on May 28, 2020

Dr Mathis is an excellent Dr and am happy I'm in her care.

Reviewed on Apr 30, 2020

dr. Mathai is always very thorough and very concerned and caring.

Reviewed on Apr 29, 2020

Very good experience. caring Dr., warm.

Reviewed on Apr 29, 2020

I believe Dr. Mathai is digging deaper into my health issues.

Reviewed on Apr 22, 2020

always received good care from the doctor and the staff.

Reviewed on Mar 12, 2020

Dr Mathai is a wonderful doctor. She explains everything in detail about my condition and my medication. I always leave her office at ease and knowing that I'm getting the best care.

Reviewed on Feb 6, 2020

Love Dr. Mathai I feel good just talking with her! I had the blood work she ordered and received the results very soon after! she is so kind and thoughtful !

Reviewed on Feb 6, 2020

I very highly racommend Dr. Mathai to a friend Already have!

Reviewed on Jan 27, 2020

Great overall experience. All physicians should treat their patients in the same manner.

Reviewed on Jan 27, 2020

had a wonderful experience with the doctor. she is always pleasant and show concern in my well being

Reviewed on Jan 23, 2020

Dr. Mathai is the best Cleveland Clinic doctor. She is personable, knowledgeable, has a great beside manner, and she even calls me when important test results or problems arise. She goes above and beyond. She is on a different level than the other doctors there. Seriously.

Reviewed on Dec 5, 2019

Dr Mathai is awesome.

Reviewed on Nov 21, 2019

Dr. Mathai is awesome! She always listens and considers me a "team member" in my treatment. I appreciate that approach. She is friendly, professional, and an asset to the Clinic.

Reviewed on Nov 4, 2019

Dr Mathai seems genuinely interested in your care, not just checking off boxes and getting the appointment over with.

Reviewed on Oct 31, 2019

I am extremely thankful for the service and care I received thru out my visit to clinic and the staff in Dr Mathai office. Dr Mathai not only explained my diagnosis but also the medication she prescribed. This put me at ease and satisfied with overall visit. THANK YOU!

Reviewed on Oct 10, 2019

dr Mathai Is one of my favorite doctors and I always feel well informed and taken care of by her. She is thorough and kind.

Reviewed on Oct 10, 2019

This was just my second visit with Dr. Mathai, but everything went smoothly.

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