alert icon Important Updates

Coming to a Cleveland Clinic location?
E. 100th Street on Cleveland Clinic main campus closed
Hillcrest Cancer Center check-in changes
Cole Eye entrance closing
Visitation and COVID-19 information

Department Rheumatologic and Immunologic Disease
Primary Location Avon - Richard E. Jacobs Health Center
Type of Doctor Adults Only
Languages English
Surgeon No
Avon - Richard E. Jacobs Health Center
Primary Location

Avon - Richard E. Jacobs Health Center


Additional Locations

Specialties & Treatments

Treatment & Services

  • Administration of Injectable Medications for Osteoporosis
  • Adult Rheumatology
  • Bone Density Testing
  • Clinical Trials
  • Cortisone Injections
  • Dual Energy X-Ray Absorptiometry (DXA)
  • General Rheumatology
  • Hyaluronic Acid (HA)
  • Hyaluronic Acid Injections
  • Immunoglobulin Infusion
  • Immunotherapy
  • Infusion Therapy
  • Infusions of Biologic Agents on Site
  • Joint Aspiration
  • Joint Injections
  • Joint Preservation Center
  • Medical Management of Early Osteoarthritis
  • Medication Management
  • Musculoskeletal Evaluation
  • Musculoskeletal Medicine
  • Musculoskeletal Treatment for Joint Pain
  • Osteoporosis Diagnosis
  • Rheumatoid Arthritis: How to Treat
  • Rheumatology
  • Steroid Injections
  • Therapeutic Injections
  • Ultrasound-Guided Procedures
  • Viscosupplementation
View all 28 Treatment & Services +

Specialty in Diseases & Conditions

  • AIDS
  • Ankylosing Spondylitis
  • Antiphospholipid Syndrome
  • Arthritic Knee Problems
  • Arthritis
  • Arthritis of the Hand
  • Arthritis of the Hip
  • Arthritis of the Knee
  • Arthritis of the Shoulder
  • Arthritis of the Thumb Base
  • Arthritis of the Wrist
  • Autoimmune Disease
  • Autoinflammatory Syndromes
  • Behcet's Disease
  • Benign Hypermobility Joint Syndrome
  • Buerger's Disease
  • Bursitis
  • Calcification Tendinitis
  • Calcinosis
  • Central Nervous System Vasculitis
  • Chondrocalcinosis (Pseudo Gout)
  • Churg-Strauss Syndrome
  • Connective Tissue Diseases
  • Connective Tissue Disorders
  • Cryoglobulinemia
  • Dermatomyositis
  • Elbow Arthritis
  • Familial Mediterranean Fever (FMF)
  • Giant Cell Arteritis
  • Gout
  • Gout Arthritis
  • Granulomatosis with Polyangiitis (Wegener’s)
  • Hand Pain
  • Hand Problems
  • Henoch-Schonlein Purpura
  • Hip Disorders
  • Hip Pain
  • HIV
  • Immunodeficiency
  • Immunosuppression
  • Inflammatory Arthritis
  • Iritis
  • Joint Pain
  • Knee Joint Disorders
  • Knee Pain
  • Lupus
  • Lupus Anticoagulant
  • Lupus Nephritis
  • Metabolic Bone Disease
  • Metabolic Diseases
  • Microscopic Polyangiitis (MPA)
  • Musculoskeletal Disorders
  • Musculoskeletal Impairments
  • Musculoskeletal Pain
  • Myositis
  • Osteoarthritis
  • Osteoarthritis of the Hips in the Elderly
  • Osteoarthritis of the Knees in the Elderly
  • Osteopenia
  • Osteoporosis
  • Osteoporosis in Men
  • Osteoporosis Related to Cancer
  • Paget's Disease
  • Painful Joints
  • Palindromic Rheumatism
  • Panuveitis
  • Polymyalgia Rheumatica
  • Polymyositis
  • Pseudogout
  • Psoriatic Arthritis
  • Radiculopathy
  • Raynaud's Phenomenon
  • Reactive Arthritis
  • Relapsing Polychondritis
  • Retroperitoneal Fibrosis
  • Rheumatoid Arthritis
  • Rheumatoid Arthritis and Heart Disease
  • Sacroiliitis
  • Sarcoidosis
  • Scleritis
  • Scleroderma
  • Shoulder Pain
  • Sjogren's Syndrome
  • Spondylitis
  • Spondyloarthropathy
  • Spondylosis
  • Steroid-Induced Osteoporosis
  • Systemic Autoimmune Diseases
  • Systemic Lupus
  • Systemic Lupus Erythematosus
  • Tendinosis
  • Tendonitis
  • Tenosynovitis
  • Trigger Finger
  • Vitamin D Deficiency
View all 95 Specialties +


Is Cleveland Clinic Part of Your Insurance?

Review a list of accepted insurance plans for our Northeast Ohio locations or learn more about purchasing a contracted managed care plan.

View All Plans
Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Fellowship - University of Maryland Hospital
Baltimore, MD USA

Residency - Michael Reese Hospital & Medical Center
Internal Medicine
Chicago, IL USA

Medical Education - PSG Institute of Medical Science & Research

Internship - PSG Institute of Medical Science & Research
Internal Medicine


  • Internal Medicine - Rheumatology

Specialty Interests

General rheumatology, rheumatoid arthritis, osteoarthritis

Research & Publications

Research & Publications

See publications for Susan Mathai, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 4/24/2023, Dr. Mathai has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

224 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.8 out of 5
Explains 4.8
Courtesy, Respect & Concern 4.8
Patient Rating of Doctor 4.8

36 Patient Comments

Reviewed on Aug 31, 2023

The doctor was very dismissive of my health concerns, almost like she was annoyed I was there

Reviewed on Aug 25, 2023

Dr. Mathai and her entire team are amazing.

Reviewed on Aug 25, 2023

Dr. Mathai is informative, kind and responsive. She listens and then she responds. She and her team are also readily available through Mychart chat.

Reviewed on Aug 24, 2023

Dr. Susan Mathai is such a caring person. She allowed me to discuss my concerns and helped me through them with real concern and care.

Reviewed on Aug 17, 2023

Dr.Mathai is the best!

Reviewed on Aug 17, 2023

She is extremely kind. Informative concerned probably the nicest doctor I've ever had.

Reviewed on Aug 10, 2023

She took the time to really listen to me and did not encourage medication as the only option

Reviewed on Jul 26, 2023

Dr. Mathai is a caring, wonderful person. She is kind and concerned about her patients. My husband is also her patient. She is our advocate in the CCF system and we trust her.

Reviewed on Jul 6, 2023

Dr Mathai is a kind doctor with a nice bedside manner. I found her to be flexible and worked with my comfort levels regarding various treatments. I hope I can find an orthopedic equally as good.

Reviewed on Jun 7, 2023

Dr. Mathai is very understanding and thoughtful in her treatment approach.

Reviewed on Jun 1, 2023

I was so happy & at peace with how well my appointment went with Dr. Mathai!!!

Reviewed on May 31, 2023

Dr. Mathai is awesome, she is so caring and always on top of her game. The best doctor I ever had

Reviewed on May 15, 2023

Excellent doctor!!!

Reviewed on Apr 20, 2023

I love this doctor. She's an active listener, she really involves herself in the Issues and then giving you answers that are helpful and or honest. What an excellent appointment this was.

Reviewed on Apr 13, 2023

She goes over and about thoroughly about all the issues

Reviewed on Apr 13, 2023

Great staff, great DOC understood my my medical problem will stay with team.

Reviewed on Apr 10, 2023

Outstanding doctor who cares

Reviewed on Mar 20, 2023

Dr. Has treated me for many years, and I have steadily improved over time, in spite of advancing age. I owe much of my current quality of life to this physician.

Reviewed on Mar 13, 2023

Dr Mathai is avery kind compassionate and knowledgeable physician. Put all my fears and concerns to rest!!

Reviewed on Mar 10, 2023

She has me on the right medicine and it's working.

Reviewed on Mar 3, 2023

Very good experience the Doctor treats you like you are a member of her family. You can trust that you will receive great care

Reviewed on Mar 3, 2023

I had great care from this provider

Reviewed on Feb 27, 2023

I have already recommended Dr. Mathai.

Reviewed on Feb 8, 2023

I drove 5 hours to see this doctor and didn't feel she cared at all about my condition. She never explained what she felt my condition was. She didn't so concern on how miserable I feel. She suggested to try some steroids and maybe that would help. I do not feel she wanted to try to get to the bottom of my issue. Extremely disappointed.

Reviewed on Jan 18, 2023

Dr. Mathai has a wonderful bedside manner!

Reviewed on Dec 28, 2022

Absolutely the nicest PA . She takes her time and listens and explains everything she is doing so that I am aware of it.

Reviewed on Dec 8, 2022

Dr. Mathai Is one of the most caring, thorough, and conscientious physicians I have encountered at CCF.

Reviewed on Nov 17, 2022

Excellent listener, special appreciation for Dr Mathai's extraordinary responses to mychart messages and inquiries.

Reviewed on Nov 16, 2022

Dr. Mathai has been very kind, attentive, and concerned. I truly appreciate her.

Reviewed on Nov 14, 2022

Dr Mathai was able to do for me what no one else has been able to do for more than a year and a half, give me some relief to my constant pain. I'm extremely grateful for expertise and knowledge to help me as a patient.

Reviewed on Nov 2, 2022

Dr Mathai listens and is fair. I like that she gives options for treatment and is honest about things she doesn't have answers to. Since she stays booked with appointments I appreciate that she answers emails. Thank you.

Reviewed on Oct 31, 2022

Dr. Mathai answers all questions and never rushes your apointment.

Reviewed on Oct 6, 2022

I like her very much professional and personal

Reviewed on Sep 21, 2022

Dr. Mathai is awesome

Reviewed on Sep 19, 2022

I have been blessed to be under the care of Dr. Susan Mathai for several years. She is attentive, patient, kind and professional. I trust her immensely with my care.

Reviewed on Sep 15, 2022

She's my favorite doctor ever!

Back to Top