Emergency icon Important Updates
Department Rheumatologic and Immunologic Disease
Primary Location Avon - Richard E. Jacobs Health Center
Type of Doctor Adults Only
Languages English
Surgeon No
Avon - Richard E. Jacobs Health Center
Primary Location

Avon - Richard E. Jacobs Health Center


Additional Locations

Specialties & Treatments

Treatment & Services

  • Administration of Injectable Medications for Osteoporosis
  • Adult Rheumatology
  • Bone Density Testing
  • Clinical Trials
  • Cortisone Injections
  • Dual Energy X-Ray Absorptiometry (DXA)
  • General Rheumatology
  • Hyaluronic Acid (HA)
  • Hyaluronic Acid Injections
  • Immunoglobulin Infusion
  • Immunotherapy
  • Infusion Therapy
  • Infusions of Biologic Agents on Site
  • Joint Aspiration
  • Joint Injections
  • Joint Preservation Center
  • Medical Management of Early Osteoarthritis
  • Medication Management
  • Musculoskeletal Evaluation
  • Musculoskeletal Medicine
  • Musculoskeletal Treatment for Joint Pain
  • Osteoporosis Diagnosis
  • Rheumatoid Arthritis: How to Treat
  • Rheumatology
  • Steroid Injections
  • Therapeutic Injections
  • Ultrasound-Guided Procedures
  • Viscosupplementation
View all 28 Treatment & Services +

Specialty in Diseases & Conditions

  • AIDS
  • Ankylosing Spondylitis
  • Antiphospholipid Syndrome
  • Arthritis
  • Arthritis of the Elbow
  • Arthritis of the Hand
  • Arthritis of the Hip
  • Arthritis of the Knee
  • Arthritis of the Shoulder
  • Arthritis of the Thumb Base
  • Arthritis of the Wrist
  • Autoimmune Disease
  • Autoinflammatory Syndromes
  • Behcet's Disease
  • Benign Hypermobility Joint Syndrome
  • Buerger's Disease
  • Bursitis
  • Calcification Tendinitis
  • Calcinosis
  • Central Nervous System Vasculitis
  • Chondrocalcinosis (Pseudo Gout)
  • Churg-Strauss Syndrome
  • Connective Tissue Diseases
  • Connective Tissue Disorders
  • Cryoglobulinemia
  • Dermatomyositis
  • Familial Mediterranean Fever (FMF)
  • Giant Cell Arteritis
  • Gout
  • Gout Arthritis
  • Granulomatosis with Polyangiitis (Wegener’s)
  • Hand Pain
  • Hand Problems
  • Henoch-Schonlein Purpura
  • Hip Disorders
  • Hip Pain
  • HIV
  • Immunodeficiency
  • Immunosuppression
  • Iritis
  • Joint Pain
  • Knee Joint Disorders
  • Knee Pain
  • Lupus
  • Lupus Anticoagulant
  • Lupus Nephritis
  • Metabolic Bone Disease
  • Metabolic Diseases
  • Microscopic Polyangiitis (MPA)
  • Musculoskeletal Disorders
  • Musculoskeletal Impairments
  • Musculoskeletal Pain
  • Myositis
  • Osteoarthritis
  • Osteoarthritis of the Hips in the Elderly
  • Osteoarthritis of the Knees in the Elderly
  • Osteopenia
  • Osteoporosis
  • Osteoporosis in Men
  • Osteoporosis Related to Cancer
  • Paget's Disease
  • Painful Joints
  • Palindromic Rheumatism
  • Panuveitis
  • Polymyalgia Rheumatica
  • Polymyositis
  • Pseudogout
  • Psoriatic Arthritis
  • Radiculopathy
  • Raynaud's Phenomenon
  • Reactive Arthritis
  • Relapsing Polychondritis
  • Retroperitoneal Fibrosis
  • Rheumatoid Arthritis
  • Rheumatoid Arthritis and Heart Disease
  • Sacroiliitis
  • Sarcoidosis
  • Scleritis
  • Scleroderma
  • Shoulder Pain
  • Sjogren's Syndrome
  • Spondylitis
  • Spondyloarthropathy
  • Spondylosis
  • Steroid-Induced Osteoporosis
  • Systemic Autoimmune Diseases
  • Systemic Lupus Erythematosus
  • Tendinosis
  • Tendonitis
  • Tenosynovitis
  • Trigger Finger
  • Vitamin D Deficiency
View all 92 Specialties +


Is Cleveland Clinic Part of Your Insurance?

Review a list of accepted insurance plans for our Northeast Ohio locations or learn more about purchasing a contracted managed care plan.

View All Plans
Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Fellowship - University of Maryland Hospital
Baltimore, MD USA

Residency - Michael Reese Hospital & Medical Center
Internal Medicine
Chicago, IL USA

Medical Education - PSG Institute of Medical Science & Research

Internship - PSG Institute of Medical Science & Research
Internal Medicine


  • Internal Medicine - Rheumatology

Specialty Interests

General rheumatology, rheumatoid arthritis, osteoarthritis

Research & Publications

Research & Publications

See publications for Susan Mathai, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 4/24/2023, Dr. Mathai has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

266 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.8 out of 5
Explains 4.8
Courtesy, Respect & Concern 4.8
Patient Rating of Doctor 4.8

46 Patient Comments

Reviewed on Apr 19, 2024

My first visit to Dr Mathai, I am well pleased with her diagnosis and treatment relative to my condition. Dr Mathai continually keeping following up with patient.Outstanding Physician.

Reviewed on Apr 15, 2024

I live 100 miles away, video visits really help me so much! Dr Mathai helped me get a video visit the week I needed!

Reviewed on Apr 12, 2024

I always have a very good experience when meeting with Dr.Mathai. She is professional and at the same time empathetic to my situation. She provides excellent care. I have been her patient for over 12 years and have been very happy with her.

Reviewed on Apr 5, 2024

Dr Mathai worked my mother in as she was covering for Dr Manson. She was wonderful to my 90 year old mother!

Reviewed on Apr 1, 2024

Dr. Mathai did an excellent job answering all questions.

Reviewed on Apr 1, 2024

The provider did not do an examination. None of my joints were assessed. The provider spent < 5 min discussing my condition.

Reviewed on Mar 28, 2024

She listens very well and answers my questions and concerns very well!

Reviewed on Mar 7, 2024

Dr Mathai is the best Dr I have ever had she really is the best

Reviewed on Mar 7, 2024

Dr Mathia was outstanding

Reviewed on Feb 26, 2024

She was very good

Reviewed on Feb 26, 2024

Ancillary services was a mess she ordered xrays and radiology only did one and we were.forced to return and when we did they did not have orders for all the xrays the doctor said she wanted and we has to wait 30 min to get that clarified and handled

Reviewed on Feb 23, 2024

It was a wonderful experience! Dr. Mathi was compassionate and kind and concerned. She listened and acted! I am so grateful!

Reviewed on Feb 23, 2024

Dr. Mathi explained her plan to me and what the process would be and what to expect. She was so very kind!

Reviewed on Feb 9, 2024

My "good" is also very good. I use it in case I want to give an extra good somewhere. Dr Mathai was very understanding of my concerns regarding medications and side effects. I left feeling that she listened and had input into my own care.

Reviewed on Feb 7, 2024

Excellent Dr was so kind understanding knowledgeable. She was special When I left her I felt totally lucky to have seen her

Reviewed on Jan 24, 2024

Dr. Nathan was wonderful. She listened to me and was patient and had a wonderful bed side manner.

Reviewed on Jan 22, 2024

Dr. Mathai is a wonderful, compassionate, and clearly an outstanding physician.

Reviewed on Dec 13, 2023

I have always felt well taken care of and safe with Dr. Mathai and her staff. Thank you for providing such an outstanding doctor to help me with my health issues.

Reviewed on Dec 13, 2023

I really had other questions, but I felt that I didn't have the time I needed to tell her about the problems I was having. She seemed to be in a hurry, and I just didn't do anything more. I seem to be having a problem getting a doctor that is a good fit for me. I left my previous doctor's practice for some of the same reasons, I was with Dr. Mathai for about 5-10 minutes. I got the Impression that she didn't have more time for me.

Reviewed on Dec 8, 2023

Dr. Mathai was the only doctor who made comments on my test results! I was so thankful for her feedback!!

Reviewed on Dec 6, 2023


Reviewed on Dec 4, 2023

Very good staff and doctor

Reviewed on Dec 4, 2023

Great experience. Very good doctor

Reviewed on Nov 17, 2023

The vidio visit was to review my status and renew my related medications and lab work. Dr. Mathai was very attentive to my needs and issues. I would, in the future prefer an in person visit to better assess my treatment as I am sure the doctor agrees, and I will schedule my next visit within the time frame suggested by Dr. Mathai

Reviewed on Nov 13, 2023

We did not have much discussion. Dr. Mathai has already explained that my condition is aggressive, so there is not much more to be said. She was clearly having a busy day.

Reviewed on Nov 8, 2023

Doctor Mathi treats you with you so much care and understanding. She always goes above and beyond. Can't say enough about her

Reviewed on Oct 27, 2023

My appointments with Dr mathia have always gone well everyone has always been considerate , and respectful.

Reviewed on Oct 23, 2023

Dr. Mathai is a very thorough doctor, and she is also a very good listener to all of our questions.She gives us time to tallk to her about health issues.

Reviewed on Oct 18, 2023

Dr. Mathai gave me all the time I needed to ask her all the questions I had. She was so caring and easy to talk to. I liked her very much and am glad to keep her as my rheumatologist.

Reviewed on Sep 20, 2023

Very good experience with doctor and her concerns.

Reviewed on Sep 18, 2023

She listens to me and answers all my questions! Excellent doctor!

Reviewed on Sep 14, 2023

This was my first visit with Dr Mathai. She was the epitome of professionalism. I was pleasantly surprised with the care that I received. I highly recommend this physician for my family and friends in need of care.

Reviewed on Sep 13, 2023

Dr Mathai was excellent and extremely helpful

Reviewed on Aug 31, 2023

The doctor was very dismissive of my health concerns, almost like she was annoyed I was there

Reviewed on Aug 25, 2023

Dr. Mathai and her entire team are amazing.

Reviewed on Aug 25, 2023

Dr. Mathai is informative, kind and responsive. She listens and then she responds. She and her team are also readily available through Mychart chat.

Reviewed on Aug 24, 2023

Dr. Susan Mathai is such a caring person. She allowed me to discuss my concerns and helped me through them with real concern and care.

Reviewed on Aug 17, 2023

Dr.Mathai is the best!

Reviewed on Aug 17, 2023

She is extremely kind. Informative concerned probably the nicest doctor I've ever had.

Reviewed on Aug 10, 2023

She took the time to really listen to me and did not encourage medication as the only option

Reviewed on Jul 26, 2023

Dr. Mathai is a caring, wonderful person. She is kind and concerned about her patients. My husband is also her patient. She is our advocate in the CCF system and we trust her.

Reviewed on Jul 6, 2023

Dr Mathai is a kind doctor with a nice bedside manner. I found her to be flexible and worked with my comfort levels regarding various treatments. I hope I can find an orthopedic equally as good.

Reviewed on Jun 7, 2023

Dr. Mathai is very understanding and thoughtful in her treatment approach.

Reviewed on Jun 1, 2023

I was so happy & at peace with how well my appointment went with Dr. Mathai!!!

Reviewed on May 31, 2023

Dr. Mathai is awesome, she is so caring and always on top of her game. The best doctor I ever had

Reviewed on May 15, 2023

Excellent doctor!!!

Back to Top