Department Rheumatologic and Immunologic Disease
Primary Location Avon - Richard E. Jacobs Health Center
Type of Doctor Adults Only
Languages English
Surgeon No
Avon - Richard E. Jacobs Health Center
Primary Location

Avon - Richard E. Jacobs Health Center


Additional Locations

Specialties & Treatments

Treatment & Services

  • Administration Of Injectable Medications For Osteoporosis
  • General Rheumatology
  • General Rheumatology including Lupus
  • Infusions Of Biologic Agents On Site
  • Joint Aspiration
  • Joint Injections
  • Rheumatology
  • Viscosupplementation
View all 8 Treatment & Services +

Specialty in Diseases & Conditions

  • Arthritic Knee Problems
  • Arthritis
  • Arthritis of the Foot and Ankle
  • Arthritis Of The Hip
  • Arthritis Of The Knee
  • Arthritis of the Thumb Base
  • Arthritis of the Wrist & Hand
  • Bursitis
  • Foot & Ankle Arthritis
  • Gout
  • Hand and Wrist Arthritis
  • Hand Problems
  • Hip Pain
  • Inflammatory Arthritis
  • Knee Pain
  • Lupus
  • Musculoskeletal Pain
  • Myositis
  • Osteoarthritis
  • Osteoarthritis Of The Hips And Knees In The Elderly
  • Osteopenia
  • Osteoporosis
  • Osteoporosis in Men
  • Painful Joints
  • Polymyositis
  • Pseudogout
  • Rheumatoid Arthritis
  • Rheumatoid Arthritis: How to Treat
  • Scleroderma
  • Shoulder Arthritis
  • Sjogren's Syndrome
View all 31 Specialties +


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Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Fellowship - University of Maryland Hospital
Baltimore, MD USA

Residency - Michael Reese Hospital & Medical Center
Internal Medicine
Chicago, IL USA

Medical Education - PSG Institute of Medical Science & Research

Internship - PSG Institute of Medical Science & Research
Internal Medicine

Specialty Interests

General rheumatology, rheumatoid arthritis, osteoarthritis

Research & Publications

Research & Publications

See publications for Susan Mathai, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 5/2/2019, Dr. Mathai has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

189 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.8 out of 5
Explains 4.8
Courtesy, Respect & Concern 4.8
Patient Rating of Doctor 4.7

40 Patient Comments

Reviewed on Feb 6, 2020

Love Dr. Mathai I feel good just talking with her! I had the blood work she ordered and received the results very soon after! she is so kind and thoughtful !

Reviewed on Feb 6, 2020

I very highly racommend Dr. Mathai to a friend Already have!

Reviewed on Jan 27, 2020

Great overall experience. All physicians should treat their patients in the same manner.

Reviewed on Jan 27, 2020

had a wonderful experience with the doctor. she is always pleasant and show concern in my well being

Reviewed on Jan 23, 2020

Dr. Mathai is the best Cleveland Clinic doctor. She is personable, knowledgeable, has a great beside manner, and she even calls me when important test results or problems arise. She goes above and beyond. She is on a different level than the other doctors there. Seriously.

Reviewed on Dec 5, 2019

Dr Mathai is awesome.

Reviewed on Nov 21, 2019

Dr. Mathai is awesome! She always listens and considers me a "team member" in my treatment. I appreciate that approach. She is friendly, professional, and an asset to the Clinic.

Reviewed on Nov 4, 2019

Dr Mathai seems genuinely interested in your care, not just checking off boxes and getting the appointment over with.

Reviewed on Oct 31, 2019

I am extremely thankful for the service and care I received thru out my visit to clinic and the staff in Dr Mathai office. Dr Mathai not only explained my diagnosis but also the medication she prescribed. This put me at ease and satisfied with overall visit. THANK YOU!

Reviewed on Oct 10, 2019

dr Mathai Is one of my favorite doctors and I always feel well informed and taken care of by her. She is thorough and kind.

Reviewed on Oct 10, 2019

This was just my second visit with Dr. Mathai, but everything went smoothly.

Reviewed on Oct 2, 2019

Really like this doctor

Reviewed on Sep 26, 2019

Dr Mathai is patient, reassuring and kind. She takes time to listen and provide information. She really shows that she cares about my wellbeing. One of the best doctors I have ever encountered.

Reviewed on Sep 26, 2019

Dr Mathai and her staff always take the time to listen to my questions and answer them so that I understand the treatment.

Reviewed on Sep 23, 2019

I will definitely recommend this doctor to my friends.

Reviewed on Sep 23, 2019

Dr. Mathai is the best rheumatologist I have ever had. She listens attentively, explains what the best course of treatment should be, adjusts my prescriptions as needed, and makes me feel like a real person. Many doctors are distant and cold, but Dr. Mathai is caring and friendly. She always patiently responds to my mychart messages.

Reviewed on Sep 23, 2019

Dr. Mathai is up to date on the newest treatments and she is willing to work with you to implement a treatment regimen that accommodates your life. For example, I was able to use an injectable medication instead of an IV infusion therapy because I live 1 hour away.

Reviewed on Aug 29, 2019

I travel from Washington, DC to see Dr. Mathai because she is the best Rheumatologist I have encountered during my 20 years of dealing with RA. She has managed my condition with excellence and I can't imagine having another doctor. She is a true care giver.

Reviewed on Aug 28, 2019

Dr. Mathia is a very good doctor I'd recommend her

Reviewed on Aug 22, 2019

Dr.Mathai is a very caring Doctor!!!

Reviewed on Jul 15, 2019

Dr. Mathai has treated every sympthom with deep concern. Dr Guteritz has been my Dr. for many years, and Dr Mathai seems to have done a great job since he's been gone.

Reviewed on Jul 11, 2019

I would highly recommend Dr. Mathai. She cares for her patients and is very professional and helpful.

Reviewed on Jul 10, 2019

dr. Mathai is one of the best. She really listens, ask questions, and works to find the best possible outcome for the patient.

Reviewed on Jul 3, 2019

I respect and value Dr. Mathai very much. she is a great doctor!

Reviewed on May 20, 2019

Both the nurse and doctor showed concern about me as s person.

Reviewed on May 20, 2019

Doctor Mathai is awesome along with Teresa and Nora couldn't ask for better care.

Reviewed on May 2, 2019

Dr. Mathai treats you and makes you feel like you are very important to her from the very first appointment. I know she is always thinking about what is best for me as a whole and long term.

Reviewed on Apr 29, 2019

I am very happy with the level of care and professionalism consistently provided by Dr. Mathai and her regular nurse/assistant.

Reviewed on Apr 25, 2019

Great experience everyone very nice doctor was very nice and explained everything

Reviewed on Apr 25, 2019

would recommend this doctor and trust going to her

Reviewed on Apr 25, 2019

Dr. Mathai is very good!

Reviewed on Apr 22, 2019

Dr. Mathai is the best doctor I have had at Cleveland Clinic. She listens, she knows all the latest treatments, she is thorough, and she has fantastic bedside manner. She is also very pleasant and remembers things you tell her during your visits. She is a real gem.

Reviewed on Mar 14, 2019

dr Mathai is so very kind and goes over and above and makes you feel like her only patient

Reviewed on Mar 11, 2019

Of all my care providers, Dr. Susan Mathia is my favorite. She seems to be genuinely concerned about me. She takes her time and actually listens to me. Listening to a patient is one of the most important characteristics a doctor can have.

Reviewed on Mar 4, 2019

I felt that Dr. Mathai and her assistant were very genuine, caring and really listened to my concerns

Reviewed on Feb 27, 2019

very busy schedule for the doctor-I waited 4 months for the appointment

Reviewed on Feb 27, 2019

I text Dr. Mathai and someone responds quickly.

Reviewed on Feb 27, 2019

Dr. Mathai always is very concerned reguarding my health issues.

Reviewed on Feb 14, 2019

Dr. Mathai (excuse my spelling) was wonderful. Even though I am an adult, my mom was with me in the exam room to better understand what the plan for my care is. Dr. M was more than gracious kind respectful and just plain wonderful. She spoke to my mother and I with confidence reassurance and just in a way that I feel completely comfortable and confident I am getting the best care. Dr. took her time explaining and was cautious in giving a quick diagnosis from my previous tests because she wanted to be 100% positive what is going on. I 100% respect that and am so grateful for being in her care.

Reviewed on Feb 7, 2019

I am so fortunate to have Dr. Mathai for my Dr. She listens and answers my questions and makes me feel so comfortable just talking with her ! Her kindness and caring is very rare!! I wish more doctors were like her!!

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