Department Rheumatologic and Immunologic Disease
Primary Location Richard E. Jacobs Health Center
Type of Doctor Adults Only
Languages English
Surgeon No
Richard E. Jacobs Health Center
Primary Location

Richard E. Jacobs Health Center


Additional Locations

Specialties & Treatments

Treatment & Services

  • Administration Of Injectable Medications For Osteoporosis
  • General Rheumatology
  • General Rheumatology including Lupus
  • Infusions Of Biologic Agents On Site
  • Joint Aspiration
  • Joint Injections
  • Rheumatology
  • Viscosupplementation
View all 8 Treatment & Services +

Specialty in Diseases & Conditions

  • Arthritic Knee Problems
  • Arthritis
  • Arthritis of the Foot and Ankle
  • Arthritis Of The Hip
  • Arthritis Of The Knee
  • Arthritis of the Thumb Base
  • Arthritis of the Wrist & Hand
  • Bursitis
  • Fibromyalgia
  • Foot & Ankle Arthritis
  • Gout
  • Hand and Wrist Arthritis
  • Hand Problems
  • Hip Pain
  • Inflammatory Arthritis
  • Knee Pain
  • Lupus
  • Musculoskeletal Pain
  • Myositis
  • Osteoarthritis
  • Osteoarthritis Of The Hips And Knees In The Elderly
  • Osteopenia
  • Osteoporosis
  • Osteoporosis in Men
  • Painful Joints
  • Polymyositis
  • Pseudogout
  • Rheumatoid Arthritis
  • Rheumatoid Arthritis: How to Treat
  • Scleroderma
  • Shoulder Arthritis
  • Sjogren's Syndrome
View all 32 Specialties +


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Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Fellowship - University of Maryland Hospital
Baltimore, MD USA

Residency - Michael Reese Hospital & Medical Center
Internal Medicine
Chicago, IL USA

Medical Education - PSG Institute of Medical Science & Research

Internship - PSG Institute of Medical Science & Research
Internal Medicine


  • Internal Medicine - Rheumatology

Specialty Interests

General rheumatology, rheumatoid arthritis, osteoarthritis

Research & Publications

Research & Publications

See publications for Susan Mathai, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 5/2/2019, Dr. Mathai has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

200 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.8 out of 5
Explains 4.8
Listens 4.8
Courtesy, Respect & Concern 4.8
Knows Medical History 4.7
Time Spent with Patient 4.8
Patient Rating of Doctor 4.8

25 Patient Comments

Reviewed on May 20, 2019

Both the nurse and doctor showed concern about me as s person.

Reviewed on May 20, 2019

Doctor Mathai is awesome along with Teresa and Nora couldn't ask for better care.

Reviewed on May 2, 2019

Dr. Mathai treats you and makes you feel like you are very important to her from the very first appointment. I know she is always thinking about what is best for me as a whole and long term.

Reviewed on Apr 29, 2019

I am very happy with the level of care and professionalism consistently provided by Dr. Mathai and her regular nurse/assistant.

Reviewed on Apr 25, 2019

Great experience everyone very nice doctor was very nice and explained everything

Reviewed on Apr 25, 2019

would recommend this doctor and trust going to her

Reviewed on Apr 25, 2019

Dr. Mathai is very good!

Reviewed on Apr 22, 2019

Dr. Mathai is the best doctor I have had at Cleveland Clinic. She listens, she knows all the latest treatments, she is thorough, and she has fantastic bedside manner. She is also very pleasant and remembers things you tell her during your visits. She is a real gem.

Reviewed on Mar 14, 2019

dr Mathai is so very kind and goes over and above and makes you feel like her only patient

Reviewed on Mar 11, 2019

Of all my care providers, Dr. Susan Mathia is my favorite. She seems to be genuinely concerned about me. She takes her time and actually listens to me. Listening to a patient is one of the most important characteristics a doctor can have.

Reviewed on Mar 4, 2019

I felt that Dr. Mathai and her assistant were very genuine, caring and really listened to my concerns

Reviewed on Feb 27, 2019

very busy schedule for the doctor-I waited 4 months for the appointment

Reviewed on Feb 27, 2019

I text Dr. Mathai and someone responds quickly.

Reviewed on Feb 27, 2019

Dr. Mathai always is very concerned reguarding my health issues.

Reviewed on Feb 14, 2019

Dr. Mathai (excuse my spelling) was wonderful. Even though I am an adult, my mom was with me in the exam room to better understand what the plan for my care is. Dr. M was more than gracious kind respectful and just plain wonderful. She spoke to my mother and I with confidence reassurance and just in a way that I feel completely comfortable and confident I am getting the best care. Dr. took her time explaining and was cautious in giving a quick diagnosis from my previous tests because she wanted to be 100% positive what is going on. I 100% respect that and am so grateful for being in her care.

Reviewed on Feb 7, 2019

I am so fortunate to have Dr. Mathai for my Dr. She listens and answers my questions and makes me feel so comfortable just talking with her ! Her kindness and caring is very rare!! I wish more doctors were like her!!

Reviewed on Jan 23, 2019

Dr. Mathai took the time to answer all my questions and concerns about the new medication I'm getting, as well as explaining all possible side effects and alternative treatments. My one complaint was that she sort of tossed in a potential problem I may have and was then out the door before I felt I had an opportunity to ask more about it. She did order a follow-up test for the issue, so that will either put it to rest or give me the opportunity to discuss it further with her later. But it did leave me feeling a bit unnerved.

Reviewed on Jan 23, 2019

I had actually forgotten we had met two years previously. She seems to be very knowledgeable and concerned for my welfare. I felt confident about the treatment course after discussing with Dr. Mathai.

Reviewed on Jan 16, 2019

dr. Mathai is very competent,professional, knowledgeable, excellent patient care

Reviewed on Dec 13, 2018

The Dr. was never told I was in the exam room by the nurse, who was a floater. The appointment was a lot longer than it needed to be.

Reviewed on Dec 3, 2018

My doctor was great. She covered everything and answered all my questions.

Reviewed on Nov 7, 2018

Dr. Mathai is one of the nicest physicians I have encountered. She is warm and friendly. She takes time to listen. I see her because she is a specialist and I am delighted that I was referred to her. She is truly outstanding.

Reviewed on Oct 25, 2018

Susan mathai is a wonderful rheumatologist. she is smart, caring, efficient and beautiful. Pretty much in one person. I'm glad she's my doctor.

Reviewed on Oct 8, 2018

my dr Susan Mathia is excellent. it took forever to get in to see her originally however she continues to exceed my expectations as a dr and she was worth the wait. I wish every doctor at cc was as good as she is, with her patiences.

Reviewed on Jul 26, 2018

Dr. Mathai is an outstanding provider. She is very knowledgeable and has mastered the skills required for excellent care delivery which includes all of the behaviors and attributes listed above.

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