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Education & Professional Highlights
Education & Fellowships
Graduate - Kent State University
Kent, OH USA
Undergraduate - Kent State University
Kent, OH USA
- Adult Nurse Practitioner
Chronic Kidney Disease
135 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||5|
|Knows Medical History||4.9|
|Time Spent with Patient||5|
|Patient Rating of Doctor||4.8|
9 Patient Comments
Reviewed on Jan 22, 2019
Jennifer should have been a doctor. She listens to your concerns and try to find solutions.
Reviewed on Jan 17, 2019
I think that the Physician Assistant was upset that I was late for this appointment. I felt a cold shoulder and hurry up effect as if she was late for another appointment, lunch or whatever. It was hello, goodbye or don't forget to go downstairs for the blood test....which I have not heard about the results. I told her about the mix up in my appointment schedule from the clinic but I don't think she wanted to hear that.
Reviewed on Nov 5, 2018
Ms Hyland is Nurse's Assistant to Dr. Dietzer who I see in alternating visits. Ms. Hyland is always well informed and competent. she always makes me feel at ease and obviously consults closely with the doctor. I was extremely pleased with my visit.
Reviewed on Sep 27, 2018
Jennifer Hyland is always professional and compassionate. She is an excellent provider.
Reviewed on Jul 17, 2018
Extremely positive experience communicating with provider, especially via My Chart with questions on my part that were answered in a very timely manner!!!
Reviewed on Jun 26, 2018
this doctor is very caring a great person very understanding
Reviewed on Jun 20, 2018
Doctor Hyland was very professional. She was kind, considerate and extremely helpful and knowledgeable about my health concerns. I like her very much and intend to follow up on my appointments with her.
Reviewed on Jun 14, 2018
we really liked Jennifer much more than the previous person we worked with in Dr. Lashin's office. Jennifer seemed genuinely kind and listened to us without being condescending or making us sad we came to the appointment. we did not like the previous nurse practitioner at all. glad we have Jennifer now!
Reviewed on Apr 12, 2018
Provider's service was "over the top" meaning thorough, excellent knowledge, highly professional specialty care giver. Left CC visit confident that I in good hands for my medical issue. Mentioned this provider and positive experience to my spouse when I got home.
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