Department Family Medicine
Primary Location Avon - Richard E. Jacobs Health Center
Type of Doctor Both Adults and Children & Adolescents
Languages English
Surgeon No
Locations Specialties & Treatments

Treatment & Services

  • Family Medicine
  • Prevention And Wellness
  • Preventive Medicine
  • Women's Health
View all 4 Treatment & Services +

Specialty in Diseases & Conditions

  • Health and Wellness
  • Primary Care
View all 2 Specialties +


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About Jessica Chisholm, MD

Jessica L. Conway, MD, is a Staff Physician at Cleveland Clinic Westlake, Ohio, in Family Medicine, since 2004. She was licensed to practice by the State of Ohio Medical Board in 2004 and is also board-certified by the American Board of Family Practice.

Dr. Conway is the Representative for Regional Medical Practice, CPR Committee, since 2005, and Research Facilitator for the HRSA Grant, also since 2005.
Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Residency - Fairview General Hospital
Family Medicine
Cleveland, OH USA

Medical Education - Medical College of Ohio at Toledo
Toledo, OH USA

Undergraduate - Baldwin Wallace College
Berea, OH USA


  • Family Medicine

Specialty Interests

family medicine

Research & Publications

Research & Publications

See publications for Jessica Chisholm, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 6/11/2020, Dr. Chisholm has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

196 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Courtesy, Respect & Concern 5
Patient Rating of Doctor 5

58 Patient Comments

Reviewed on Oct 7, 2020

Dr. Chisolm has been my primary care doctor for aover ten years., It is difficult for me to get to Avon now that my husband passed but I would go through hell and high water to see her. I trust her. She makes me a part of the process. She listened. She also understands that at times, if it ain't broken, don't fix it.c

Reviewed on Oct 5, 2020

Dr. Chisholm is excellent and up to date as a Physician

Reviewed on Oct 2, 2020

Dr. Chisholm always shows concern, she is a good listener and follows through with her recommendations. She is an amazing doctor!

Reviewed on Sep 23, 2020

Dr. Jessica Chisholm always makes my children feel comfortable. more importantly she talks to them about everything. in our recent visit she talked about "screen time" and "nutrition" to my girls and it has really made a difference. It means a lot that she gets to know them and relates to them where they are in life. Since our visit, the girls have been very conscious of their health. As a mom you can say things to your kids but they listen more to someone else that takes the time to hear them!

Reviewed on Sep 23, 2020

I found the nurse and Dr. Chisholm very nice. Dr. Chisholm listened to my history and concerns with care.

Reviewed on Sep 17, 2020

No matter how busy the clinic is, Dr. Chisholm always listens to all my concerns and addresses them. I think she's wonderful.

Reviewed on Sep 11, 2020

Dr Chisholm has been my doctor for several years. I trust her skill and judgment without reservation.

Reviewed on Sep 11, 2020

My daughter is a patient of Dr Chisholm and within the past few years, I convinced my husband to transfer his care to CCF. I think this demonstrates my satisfaction with the Clinic.

Reviewed on Sep 3, 2020

Dr. Chisholm is the best. She is reasonable with her recommendations, patient, and thorough, nice to talk to.

Reviewed on Aug 31, 2020

excellent and caring doctor.

Reviewed on Aug 31, 2020

I've referred several people to Dr. Chisolm. She has wonderful listening skills and I believe takes quite a bit of time asking questions and talking about health issues. She is a wonderful Doctor.

Reviewed on Aug 24, 2020

dr. Chisholm is everything the doctor should be. She's smart compassionate informative and exceptional at follow up and follow through. I hope I never lose her as my primary care physician.

Reviewed on Aug 24, 2020

Dr Chisholm became my PCP out of necessity 13 years ago when I didn't have one but had a serious brain issue. She was able to see me that day and acted swiftly. Over the years her practice seems to have grown tremendously as it is sometimes challenging to see her even months out. A testament to how good of a doctor that she is...

Reviewed on Aug 19, 2020

Dr. Chisholm is always very pleasant, easy to talk to & caring.

Reviewed on Aug 14, 2020

Dr. Chisholm is the best primary care physician I've ever had. Her ability to show compassion, while discussing difficult topics, is second to none.

Reviewed on Aug 14, 2020

Well done Dr. Chisholm and the Cleveland Clinic staff!

Reviewed on Jul 31, 2020

Dr. Chisholm always communicates respect and care. The way that she presents options is to inform and educate. I feel she lets me make my own choice. I am thankful for her most competent care and have recommended her to others over the years. I value her as my caregiver.

Reviewed on Jul 27, 2020

Dr. Chisholm is the best. I always recommend her. She is so quick to respond, she takes her time to listen and ensures all my problems are addressed. She also cares for my family members and we love her.

Reviewed on Jul 27, 2020

Dr. Chisholm is always caring and considerate. She takes her time to make sure that all your questions and concerns are addressed.

Reviewed on Jul 22, 2020

Dr Chisholm listens to me and is such a caring and informative doctor. I truly feel she's a partner in my health care.

Reviewed on Jul 20, 2020

I love my doctor!

Reviewed on Jul 15, 2020

Dr. Chisholm is the best. I have been with her for nearly 14 years and she has always provided me with the highest level of care.

Reviewed on Jul 9, 2020

*Dr. Chisholm is knowledgeable, courteous, succinct and shows consideration. Sometimes I think she takes better care of me than I do!

Reviewed on Jul 9, 2020

reaching Dr.s actual office or her staff.....very, very, very long wait on phone after main transfer..much too long to wait to speak to one of her staff...sometimes 25 minutes

Reviewed on Jun 24, 2020

I always had a good experience with our doctor. she patiently listens to my health issues , answered to all my queries and suggested good.

Reviewed on Jun 18, 2020

very pleased with Dr Chisholmshe is an exceptional doctor. very caring and thorough.

Reviewed on Jun 12, 2020

This visit was for annual Medicare Wellness visit. On the whole it was a good experience because I am very comfortable with my doctor and with the technology. Suggestions: It would have been helpful to have more information ahead of the visit as to what to would be covered, especially since the usual "hands on" activities, such as taking blood pressure and weight, breast exam, and the like, were not possible. Also, it would be helpful to make it easier for patient to upload photos - such as skin issues - ahead of time. Dr Chisholm had to research and get back to me with instructions after the visit, which I appreciated. However, it would have been good to have them available for her to see when we were still on the video chat and we could have discussed right then; she did send comments back to me after reviewing the photos the next day, which I again appreciated, but it wasn't quite the same as an immediate exchange of questions/answers. Thanks.

Reviewed on Jun 10, 2020

Both Dr Chisholm and her staff were friendly and efficient. The nurse who put on my heart monitor was very nice and informative.

Reviewed on Jun 8, 2020

Dr. Chisholm is great. She's informative and caring.

Reviewed on Jun 5, 2020

Dr Chisholm was terrific at checking past as well as present concerns

Reviewed on Jun 5, 2020

I think video visits work best with doctors with whom you have a history. experience with new providers doesn't really get to the heart of concerns

Reviewed on Jun 4, 2020

All my experiences with Dr. Chisholm over multiple years have been very good.

Reviewed on Jun 3, 2020

Dr. Chisholm is an excellent physician and demonstrates the best qualities of her profession.

Reviewed on May 27, 2020

Dr Chisholm is always attentive and caring. She always takes the time to ensure that we have communicated well and that I understand everything that is discussed.

Reviewed on May 21, 2020

Dr Chisholm always gives her full attention during visits. She answers all questions and concerns. Very professional and never abrupt.

Reviewed on May 21, 2020

Dr. Chisholm is an amazing doctor, and I have been to many in my lifetime. She stands out as one of the best. She is always up to date on my health concerns and needs, picks up right where we left off last time even, and not only explains things clearly but gives me options and shows great care and concern while helping me get healthier. I greatly appreciate having her as my doctor.

Reviewed on May 21, 2020

Dr. Chisolm is awesome.

Reviewed on May 20, 2020

I think very highly of Dr Chisholm

Reviewed on May 20, 2020

I am grateful for Dr. Chisholm

Reviewed on May 15, 2020

I would recommend Dr. Chisholm to family members and friends. She is an excellent doctor who always explains treatment for problems or conditions. She includes me in decisions about my care and always takes the time to answer any of my questions. I trust her.

Reviewed on May 14, 2020

My doctor is always amazing. She listens to my concerns and helps me to feel healthy and better.

Reviewed on May 14, 2020

Dr. Chisholm is diagnostic, a great listener, and she cares about her patients.

Reviewed on May 14, 2020

Dr. Chisholm is the best doctor I have ever had!

Reviewed on May 7, 2020

Dr. Chisolm was compassionate and took the time to listen to my symptoms and answer all my questions.

Reviewed on Apr 30, 2020

Dr. Chisholm is very respectful and never glosses over symptoms.

Reviewed on Apr 29, 2020

I've never had a "bad", or even "fair" experience with Dr. Chisholm. This "virtual" visit was as professional and empathetic as always.

Reviewed on Apr 27, 2020

I appreciate Dr. Chisolm's concern and knowledge of my history, care, treatment and follow up.

Reviewed on Apr 8, 2020

Very well done Dr. ChisholmThank you

Reviewed on Apr 2, 2020

I have recommended Dr. Chisholm to both of my daughters and a few friends. She was very comforting and concerned about the issues I was discussing with her.

Reviewed on Mar 18, 2020

dr Chisholm was kind and reassuring. and supercompetent. I really needed that.

Reviewed on Feb 14, 2020

Dr. Chisholm listens, takes time to answer questions as well as assuring my understanding. I have never experienced any feelings of being rushed

Reviewed on Jan 30, 2020

I have been coming to Dr Chisholm for many years. I find her easy to talk to, warm and caring.

Reviewed on Jan 20, 2020

Dr. Chisholm is a warm, caring, and extremely knowledgeable provider.

Reviewed on Jan 20, 2020

think dr Chisholm is great would definitely recommend

Reviewed on Dec 20, 2019

I Love Dr. Chisholm. She is the best

Reviewed on Dec 12, 2019

Dr. Chisholm is always professional, shows concern, welcomes questions and discussions about course of treatment and/or testing, and is thorough throughout. I do not ever feel rushed.

Reviewed on Nov 14, 2019

The doctor was very understanding and explained things well. I feel as though my overall health is great concern to her.

Reviewed on Oct 11, 2019

This was my early physical and Dr. Chisholm took time to answer all of my questions and concerns. I feel lucky to have her as my primary physician.

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