Emergency icon Important Updates
Department Internal Medicine and Geriatrics
Primary Location Chagrin Falls Family Health Center
Type of Doctor Adults Only
Languages English
Surgeon No
Locations Specialties & Treatments

Treatment & Services

  • Acute Care Medicine
  • Adult Medicine
  • Cardiovascular Health
  • Comprehensive Care of the Adult Patient
  • Diagnosing Asthma
  • Estrogen Replacement Therapy
  • General Internal Medicine
  • Heart Failure Management
  • Home Nebulizer
  • Internal Medicine
  • Mammogram
  • Men's Health
  • Osteopathic Manipulation
  • Outpatient Care
  • Pap Test
  • Peak Flow Meter
  • Physical Examinations
  • Presurgical Testing and Assessment
  • Preventive Medicine
  • Primary Care
  • Reproductive Health
  • Smoking Cessation
  • Treating Asthma with Bronchodilators
  • Women's Health
  • X-Ray
View all 25 Treatment & Services +

Specialty in Diseases & Conditions

  • Abdominal Pain
  • Addison's Disease
  • Alcoholism
  • Allergies
  • Alzheimer's
  • Arthritis
  • Asthma
  • Atherosclerosis
  • Bronchitis
  • Coronary Artery Disease
  • Dementia
  • Depression
  • Diabetes
  • Gastroesophageal Reflux (GERD)
  • Headaches
  • Heart Failure
  • Heartburn
  • High Blood Pressure (Hypertension)
  • High Cholesterol
  • Hypothyroidism
  • Kidney Infections
  • Menopause
  • Metabolic Syndrome
  • Obesity
  • Osteoporosis
  • Pulmonary Disease
  • Thyroid Disease
  • Urinary Tract Infection
View all 28 Specialties +
Insurance

Insurance

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Education & Professional Highlights

Education & Professional Highlights

Appointed
2007

Education & Fellowships

Residency - Mount Sinai Medical Center (Closed)
Internal Medicine
Cleveland, OH USA
1998

Graduate School - New York University
New York, NY USA
1990

Residency - Shanghai Medical University Affiliated Hospitals
Internal Medicine
Shanghai,
1986

Medical Education - Shanghai Medical University Faculty of Medicine
Shanghai,
1982

Certifications

  • Internal Medicine

Specialty Interests

CHF prevention and management, diabetes management, Preventive Medicine, Preventative Medicine

Research & Publications

Research & Publications

See publications for Yong Chen, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 10/20/2023, Dr. Chen has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

469 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.8 out of 5
Explains 4.8
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.8

86 Patient Comments

Reviewed on Feb 27, 2024

Even though my appointment was delayed due to a patient emergency, Dr Chen spent quality time with me and addressed all my concerns

Reviewed on Feb 27, 2024

Dr. Chen always communicates well and is thoughtful. Over the last 5 years she is a trusted partner in my health. Grateful!

Reviewed on Feb 20, 2024

Dr. Chen is a fantastic doctor! She takes time to review my chart and discusses test results with me on every visit. She truly seems to care for me as a patient and as a person!

Reviewed on Feb 19, 2024

Dr Chen very good bedside manner and interested in patients concerns.

Reviewed on Feb 13, 2024

Excellent physician as always!

Reviewed on Feb 13, 2024

She always shows a lot of concern regarding your health!

Reviewed on Feb 5, 2024

Dr. Chen is thorough & helpful. It's getting harder to get appointments as as PCPs are so booked.

Reviewed on Jan 30, 2024

I am so thankful for Dr. Chen and the care she has given me over all these many years

Reviewed on Jan 22, 2024

Dr. Chen goes above and beyond her practice. Always has good advice; cares; listens.

Reviewed on Jan 16, 2024

Always a good response from Dr. Chen

Reviewed on Jan 16, 2024

Very happy with her care.

Reviewed on Jan 16, 2024

I am a fan of Dr. Chen

Reviewed on Jan 16, 2024

Dr Chen was amazing!

Reviewed on Jan 15, 2024

Dr. Chen has it all; professional, caring and always concerned about my wellbeing.

Reviewed on Jan 11, 2024

Dr. Chen is the BEST!!!

Reviewed on Jan 9, 2024

Great experience with Dr. Chen. I know she cares and has a comprehensive approach to my care.

Reviewed on Jan 8, 2024

Dr Chen was excellent.

Reviewed on Dec 19, 2023

The Doctor was wonderful!!

Reviewed on Dec 5, 2023

Dr. Chen is the best! Always kind, friendly and knowledgeable.

Reviewed on Dec 5, 2023

Dr. Chen is always on top of my condition and discusses my situation in a positive way. Yet, offers alternatives when necessary.

Reviewed on Nov 29, 2023

I have been very happy with my care at this location and with Dr. Chen

Reviewed on Nov 28, 2023

Dr Hill is the best doctor!

Reviewed on Nov 21, 2023

Dr Chen is a very thoughtful and caring MD. She remembers me from visit to visit and is thoroughly discusses my medical issues with me. And I value her input.

Reviewed on Nov 21, 2023

Dr. Chen is very caring and listens to concerns.

Reviewed on Nov 14, 2023

Dr. Chen has been my PCP for over 15 years, and she has been very attentive to me as a patient. She has always treated me with respect, and has identified a number of health issues at early stages, which has allowed me to seek the necessary help with a specialist to treat these issues. I have the utmost respect for Dr. Chen, and I feel blessed to have her as my PCP.

Reviewed on Nov 13, 2023

Dr. Chen and her entire staff are caring, efficient, professional, and I would recommend (and have recommended) them to others. I have been a patient for a number of years now, and Dr. Chen is, simply stated, an excellent physician.

Reviewed on Nov 9, 2023

I have had this doc as primary for a couple of years. This visit was for on-going hot flashes. I felt dismissed and unheard in my visit. Although she prescribed the med I had researched, she explained she doesn't prescribe new FDA approved meds typically. I explained I tried all the other things she suggested months ago with my physical and nothing worked. I felt dismissed as she got up to exit and told me to see the front desk for the wellness department.

Reviewed on Nov 7, 2023

Dr Chen has been so good over the years. She is kind, patient, and aware of my total health situations She is a credit to the health profession The staff is equally helpful in all of my concerns. Thank You

Reviewed on Nov 7, 2023

Very thorough. Dr Chen is excellent. I have always trusted her in all of my health concerns

Reviewed on Nov 7, 2023

Dr Chen has been my primary dr for many years now. I got my husband to see her and two dear friends who never had a gp before to see her as well. I highly recommend Dr Chen as she is intelligent, kind, and makes me feel like more than just a number. I trust her and talk highly of her!

Reviewed on Nov 6, 2023

Dr. Chen has been my Doctor for several years. I appreciate her knowledge and would be sad to not have her.

Reviewed on Oct 5, 2023

I am one of those patients who dread going to the doctor. When it's time to see Dr. Chen I do not dread it, she listens, explains throughly and never rushes.

Reviewed on Oct 4, 2023

She was very defensive when she had no knowledge of my previous appt with her PA or the test results of my tests on my heart which were sent to her two months prior to this appt. She said that CC takes over two months to get test results in their system. She also said she has over 1,000 patients which was why she didn't know about my appt with her PA or my ongoing health issues.

Reviewed on Oct 4, 2023

The doctor does not like video visits and spent the whole time discussing the role of a PCP. I am 70 years old and have had PCP's for years and know their role. There was not enough time to ask all of my questions. She did no appear to be concerned with my health and spoke down to me.

Reviewed on Sep 20, 2023

I have no complaints! Dr. Chen is very pleasant and giving of her time.

Reviewed on Sep 19, 2023

Great doctor. I feel lucky to have her b

Reviewed on Sep 18, 2023

Dr. Chen is one of the best physicians I've ever had.

Reviewed on Sep 18, 2023

Open. Forthright. First physician at CCF that has turned the computer to review results together

Reviewed on Sep 11, 2023

Very good doctor!

Reviewed on Sep 7, 2023

Dr. Chen is one of the best doctors I've ever had. She is always patient, thorough, understanding, and reassuring.

Reviewed on Aug 23, 2023

Dr. Chen always listens and is very helpful. She makes me feel like a friend as well as a patient.

Reviewed on Aug 21, 2023

Always a great experience. Dr., staff and welcoming "committee". Always great!

Reviewed on Aug 21, 2023

Dr. Chen is a gift!

Reviewed on Aug 16, 2023

I've been a patient of Dr. Chen for over 15 years. She is an excellent Doctor.

Reviewed on Aug 16, 2023

Dr. Chen , so very good!

Reviewed on Aug 15, 2023

I love Dr. Chen. She listens to me and recalls details. I've had several losses in my family, most recently my son. Dr. Chen is so compassionate. My medical issues were addressed to my satisfaction. I live 15 miles away and because of the outstanding relationship that I have with my doctor, I don't mind driving the distance.

Reviewed on Aug 15, 2023

Dr. Chen listened to my concerns and addressed the issues.

Reviewed on Aug 10, 2023

Dr Chen always takes the time to listen to me, and gives an explanation of causes and treatment options. She inspires confidence

Reviewed on Aug 9, 2023

She is a very kind caring PCP who goes above and beyond for her patients. She truly listens to her patients and is concerned. We need more or Doctor like her!

Reviewed on Aug 2, 2023

I would definitely recommend Dr Chen and I have recommended her to many people !!!

Reviewed on Jul 28, 2023

Dr. Chen always has her best interest all my health care needs.

Reviewed on Jul 27, 2023

Always have had a great experience with Dr. Chen and her office staff

Reviewed on Jul 27, 2023

I am very impressed with Dr. Chen's ability to determine my health needs, offer advice and provide appropriate references.

Reviewed on Jul 21, 2023

Dr. Chen is the Gold standard. The epitome of excellence!

Reviewed on Jul 19, 2023

Dr Chen is fantastic. I'm fortunate to have her for my doctor. She is up on all the latest meds and communicates so well with me.

Reviewed on Jul 19, 2023

Dr. Chen took time to thoroughly connect my appoint results with other doctors and made personal phone calls with important results. Her high level of compassion is apparent and appreciated.

Reviewed on Jul 18, 2023

Dr Chen has been my primary for a long time. She does an excellent job of caring for and treating me.

Reviewed on Jul 11, 2023

Dr. Chen is my husband's and my all time favorite doctor!!!

Reviewed on Jun 27, 2023

I love having Dr> Chen as my primary care physician. She is delightful and excellent in all ways as a doctor.

Reviewed on Jun 27, 2023

Dr. Chen is a friendly person and professional doctor.

Reviewed on Jun 23, 2023

Dr Chen was very warm, interested and engaged.

Reviewed on Jun 20, 2023

Always easy to make an appointment. Staff friendly and super helpful. So blessed to have such a great care team. I absolutely love Dr Chen.

Reviewed on Jun 20, 2023

Always a excellent experience with Dr.Yong Chen very thankful to have such a amazing Doctor.

Reviewed on Jun 19, 2023

Dr. Chen is caring and very knowledgeable about my health. I am confident working with her.

Reviewed on Jun 19, 2023

Dr. CHEN IS A REALLY, REALLY WONDERFUL DOCTOR. I TRUST HER IN ALL THINGS.

Reviewed on Jun 19, 2023

Love dr. Chen!

Reviewed on Jun 8, 2023

Dr Chen and entire staff display genuine care!!

Reviewed on Jun 8, 2023

Dr Chen is so kind and thorough. Always helps me feel comfortable cause I don't like going to doctors. Always asks about the familyDr Chen really cares

Reviewed on Jun 5, 2023

Dr Chen always follows my chart results and discusses them with me which is more than most providers do. I love Dr Chen's thoroughness.

Reviewed on Jun 5, 2023

Dr Chen and staff do an excellent job in providing service. I feel very confident in the advice and care I received from Dr. Chen.

Reviewed on Jun 1, 2023

Dr. Chen made me feel very at ease and answered all of my questions in a very respectful and helpful manner.

Reviewed on May 16, 2023

Dr Chen is very professional, friendly and cares about my medical issues and treats me accordingly.

Reviewed on May 15, 2023

Dr. Chen is very thoughtful and thorough. She explains things, so that I can understand them.. She's wonderful

Reviewed on May 10, 2023

Dr. Chen is an excellent physician. I would highly recommend her. She really cares for her patients and is thorough in her care with me. I am very glad she is part of the Cleveland Clinic.

Reviewed on May 10, 2023

Cleveland Clinic has the best office staff and doctors in my opinion.

Reviewed on Apr 26, 2023

I was only there for about 5 minutes. All she did was prescribe medication and ordered physical therapy. She didn't look at my shoulder or ask about the pain I was having and where it was. It was just a follow up from the emergency room at the hospital. She probably already looked at my chart. Seemed like she was in a hurry. I felt unimportant.

Reviewed on Apr 24, 2023

Dr. Chen is always ready to listen and helpful.

Reviewed on Apr 17, 2023

This was a wellness visit for me. It was the first time I had seen Dr. Chen, as I needed a new primary care physician. I('ve been living in Florida over the past few years.). Dr. Chen was simply outstanding. She asked me many questions about all aspects of my health and suggested several referrals: Ob/gyn, Audio test, Nutrition counseling, sleep referral, general surgeon for a hernia and ordering a cologuard test for me. I am a healthy person, but at the age of 74, I wanted to make sure that everything was in check. She left no leaf unturned. She also explained things to me in simple terms, with side effects, etc. I couldn't have asked for a better primary care physician. I appreciate her!

Reviewed on Apr 14, 2023

Dr. Chen is always prompt in responding. She and her staff are courteous and helpful.

Reviewed on Apr 14, 2023

Dr Chen does not hurry the visit. She asks questions and listens carefully to answers.

Reviewed on Apr 12, 2023

Dr. Chen is always informative and helpful. Very caring.

Reviewed on Apr 12, 2023

All very good, Dr Chen is soooooo caring

Reviewed on Apr 10, 2023

First visit loved Dr Chen

Reviewed on Apr 10, 2023

I think Dr. Is excellent all around. The sole occupant of her class.

Reviewed on Apr 6, 2023

Dr Chen is not easy to get an appointment with.

Reviewed on Apr 6, 2023

Dr Chen was excellent!

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