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Department Internal Medicine and Geriatrics
Primary Location Chagrin Falls Family Health Center
Type of Doctor Adults Only
Languages English
Surgeon No
Locations Specialties & Treatments

Treatment & Services

  • Acute Care Medicine
  • Adult Medicine
  • Cardiovascular Health
  • Comprehensive Care of the Adult Patient
  • Diagnosing Asthma
  • Estrogen Replacement Therapy
  • General Internal Medicine
  • Heart Failure Management
  • Home Nebulizer
  • Internal Medicine
  • Mammogram
  • Men's Health
  • Osteopathic Manipulation
  • Outpatient Care
  • Pap Test
  • Peak Flow Meter
  • Physical Examinations
  • Presurgical Testing and Assessment
  • Preventive Medicine
  • Primary Care
  • Reproductive Health
  • Smoking Cessation
  • Treating Asthma with Bronchodilators
  • Women's Health
  • X-Ray
View all 25 Treatment & Services +

Specialty in Diseases & Conditions

  • Abdominal Pain
  • Addison's Disease
  • Alcoholism
  • Allergies
  • Alzheimer's
  • Arthritis
  • Asthma
  • Atherosclerosis
  • Bronchitis
  • Coronary Artery Disease
  • Dementia
  • Depression
  • Diabetes
  • Gastroesophageal Reflux (GERD)
  • Headaches
  • Heart Failure
  • Heartburn
  • High Blood Pressure (Hypertension)
  • High Cholesterol
  • Hypothyroidism
  • Kidney Infections
  • Menopause
  • Metabolic Syndrome
  • Obesity
  • Osteoporosis
  • Pulmonary Disease
  • Thyroid Disease
  • Urinary Tract Infection
View all 28 Specialties +
Insurance

Insurance

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Education & Professional Highlights

Education & Professional Highlights

Appointed
2007

Education & Fellowships

Residency - Mount Sinai Medical Center (Closed)
Internal Medicine
Cleveland, OH
1998

Graduate School - New York University
New York, NY
1990

Residency - Shanghai Medical University Affiliated Hospitals
Internal Medicine
Shanghai,
1986

Medical Education - Shanghai Medical University Faculty of Medicine
Shanghai,
1982

Certifications

  • Internal Medicine

Specialty Interests

CHF prevention and management, diabetes management, Preventive Medicine, Preventative Medicine

Research & Publications

Research & Publications

See publications for Yong Chen, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 3/22/2024, Dr. Chen has reported the financial relationships with the companies listed below. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

390 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.8 out of 5
Explains 4.7
Courtesy, Respect & Concern 4.8
Patient Rating of Doctor 4.7

68 Patient Comments

Reviewed on Sep 10, 2024

Dr Chen is a very CARING, KNOWLEDGEABLE and KIND doctor. Dr. Chen makes you feel like you're an important family member. She wants to work together with you, so that you get superior healthcare. It Is a privilege to have Dr. Chen as myHealth Care Provider because, she listens attentively to my many concerns. She makes time to address each problem. She NEVER makes you feel rushed, Or, Iike she doesn't have time for you. Dr. Chen is an EXEMPLARY doctor. Her bedside manner Is so Respectful, KIND and FRIENDLY.

Reviewed on Sep 10, 2024

EXEMPLARY DOCTOR Dr. Chen is very knowledgeable, KIND and FRIENDLY

Reviewed on Sep 10, 2024

Dr. Chen makes you feel like a valued family member. Her bedside manner is great. She explains things so well, In a simple easy to understand way that even a young child could understand.

Reviewed on Aug 20, 2024

Dr Chen is fantastic! She listens to me, never rushes through the exam and allows time to answer questions! I feel she cares for me as a patient and a person.

Reviewed on Jul 30, 2024

Dr. Chen and all the people that work with her are wonderful and very professional.

Reviewed on Jul 16, 2024

Visit felt rushed. I had a 20 min slot, she arrived late.

Reviewed on Jul 13, 2024

Dr Chen is the utmost professional. Her knowledge, skill and patient empathy is unparalleled

Reviewed on Jul 9, 2024

Always a thorough and professional evaluation with Dr. Chen. I'm very happy to have her as my physician.

Reviewed on Jul 9, 2024

Dr. Chen is thoughtful, thorough and relatable. Very happy.

Reviewed on Jul 9, 2024

I had a three month follow up appointment with Dr. Chen. I called her office to ask what was the follow up for, the woman I spoke with seemed very annoyed when I asked this question. No one called me back. I found this difficult to understand.

Reviewed on Jul 1, 2024

It would be difficult to fine any better. She was thorough, sincere, and looked at all details. What a great fill in for my primary care doctor on medical leave.

Reviewed on Jun 28, 2024

Dr. Chen was great--, answering, giving suggestions,, checking me.

Reviewed on Jun 28, 2024

Dr. Chen is caring and has always made sure I understand my medical conditions and treatment options.

Reviewed on Jun 26, 2024

Dr Chen was wonderful. She carefully check my care since my last visit,also the lab results and made recommendations and referrals as well.

Reviewed on Jun 24, 2024

Dr. Chen is always kind, a listener, informs and advises.

Reviewed on Jun 12, 2024

Dr. Chen is professional, practical and personable. She listens well and I often recommend her to friends.

Reviewed on Jun 11, 2024

sometimes it's hard to get in with Dr Chen. But she is a great doctor. I love her.

Reviewed on May 28, 2024

Dr.Chen is very attentive.

Reviewed on May 21, 2024

Dr. Chen listens and offers suggestions to your questions

Reviewed on May 8, 2024

The office is great, along with Dr Chen

Reviewed on May 7, 2024

Dr. Chen is the best. She is warm, thorough, and patient. She treats her patients like her own family members.

Reviewed on May 6, 2024

The doctor needs to listen to the patient and the patients concerns

Reviewed on May 3, 2024

Dr Chen is wonderful! She listens carefully. Explains well. Addresses problems solutions and alternatives. She is ki d caring and dedicated to her patients

Reviewed on May 1, 2024

Dr. Chen is thorough and listens to the concerns of the patient.

Reviewed on Apr 24, 2024

Dr. Chen is very thorough and listens to the patient's concerns.

Reviewed on Apr 24, 2024

Dr Chen is very respectful & makes it easy to talk with her

Reviewed on Apr 2, 2024

Dr Chen is an amazing person and doctor. So fortunate to have such wonderful medical care.

Reviewed on Apr 2, 2024

Dr Chen and team are great!

Reviewed on Apr 1, 2024

It is always a pleasure to visit Doctor Chen. She listens to me, is concerned, and provides me with very good medical care.

Reviewed on Apr 1, 2024

Dr Chen has always been very pleasant and caring

Reviewed on Mar 29, 2024

Dr Chen is an excellent doctor

Reviewed on Mar 5, 2024

I find Dr. Chen to be an excellent, caring doctor. I loved having her as my PCP!

Reviewed on Mar 4, 2024

Dr. Chen has been my Doctor for several years. I feel confident that my best interests are is important to her as they are to me. She gives me respect and warmth at the same time.

Reviewed on Feb 27, 2024

Even though my appointment was delayed due to a patient emergency, Dr Chen spent quality time with me and addressed all my concerns

Reviewed on Feb 27, 2024

Dr. Chen always communicates well and is thoughtful. Over the last 5 years she is a trusted partner in my health. Grateful!

Reviewed on Feb 20, 2024

Dr. Chen is a fantastic doctor! She takes time to review my chart and discusses test results with me on every visit. She truly seems to care for me as a patient and as a person!

Reviewed on Feb 19, 2024

Dr Chen very good bedside manner and interested in patients concerns.

Reviewed on Feb 13, 2024

Excellent physician as always!

Reviewed on Feb 13, 2024

She always shows a lot of concern regarding your health!

Reviewed on Feb 5, 2024

Dr. Chen is thorough & helpful. It's getting harder to get appointments as as PCPs are so booked.

Reviewed on Jan 30, 2024

I am so thankful for Dr. Chen and the care she has given me over all these many years

Reviewed on Jan 22, 2024

Dr. Chen goes above and beyond her practice. Always has good advice; cares; listens.

Reviewed on Jan 16, 2024

Dr Chen was amazing!

Reviewed on Jan 16, 2024

Always a good response from Dr. Chen

Reviewed on Jan 16, 2024

Very happy with her care.

Reviewed on Jan 16, 2024

I am a fan of Dr. Chen

Reviewed on Jan 15, 2024

Dr. Chen has it all; professional, caring and always concerned about my wellbeing.

Reviewed on Jan 11, 2024

Dr. Chen is the BEST!!!

Reviewed on Jan 9, 2024

Great experience with Dr. Chen. I know she cares and has a comprehensive approach to my care.

Reviewed on Jan 8, 2024

Dr Chen was excellent.

Reviewed on Dec 19, 2023

The Doctor was wonderful!!

Reviewed on Dec 5, 2023

Dr. Chen is the best! Always kind, friendly and knowledgeable.

Reviewed on Dec 5, 2023

Dr. Chen is always on top of my condition and discusses my situation in a positive way. Yet, offers alternatives when necessary.

Reviewed on Nov 29, 2023

I have been very happy with my care at this location and with Dr. Chen

Reviewed on Nov 28, 2023

Dr Hill is the best doctor!

Reviewed on Nov 21, 2023

Dr Chen is a very thoughtful and caring MD. She remembers me from visit to visit and is thoroughly discusses my medical issues with me. And I value her input.

Reviewed on Nov 21, 2023

Dr. Chen is very caring and listens to concerns.

Reviewed on Nov 14, 2023

Dr. Chen has been my PCP for over 15 years, and she has been very attentive to me as a patient. She has always treated me with respect, and has identified a number of health issues at early stages, which has allowed me to seek the necessary help with a specialist to treat these issues. I have the utmost respect for Dr. Chen, and I feel blessed to have her as my PCP.

Reviewed on Nov 13, 2023

Dr. Chen and her entire staff are caring, efficient, professional, and I would recommend (and have recommended) them to others. I have been a patient for a number of years now, and Dr. Chen is, simply stated, an excellent physician.

Reviewed on Nov 9, 2023

I have had this doc as primary for a couple of years. This visit was for on-going hot flashes. I felt dismissed and unheard in my visit. Although she prescribed the med I had researched, she explained she doesn't prescribe new FDA approved meds typically. I explained I tried all the other things she suggested months ago with my physical and nothing worked. I felt dismissed as she got up to exit and told me to see the front desk for the wellness department.

Reviewed on Nov 7, 2023

Dr Chen has been so good over the years. She is kind, patient, and aware of my total health situations She is a credit to the health profession The staff is equally helpful in all of my concerns. Thank You

Reviewed on Nov 7, 2023

Very thorough. Dr Chen is excellent. I have always trusted her in all of my health concerns

Reviewed on Nov 7, 2023

Dr Chen has been my primary dr for many years now. I got my husband to see her and two dear friends who never had a gp before to see her as well. I highly recommend Dr Chen as she is intelligent, kind, and makes me feel like more than just a number. I trust her and talk highly of her!

Reviewed on Nov 6, 2023

Dr. Chen has been my Doctor for several years. I appreciate her knowledge and would be sad to not have her.

Reviewed on Oct 5, 2023

I am one of those patients who dread going to the doctor. When it's time to see Dr. Chen I do not dread it, she listens, explains throughly and never rushes.

Reviewed on Oct 4, 2023

She was very defensive when she had no knowledge of my previous appt with her PA or the test results of my tests on my heart which were sent to her two months prior to this appt. She said that CC takes over two months to get test results in their system. She also said she has over 1,000 patients which was why she didn't know about my appt with her PA or my ongoing health issues.

Reviewed on Oct 4, 2023

The doctor does not like video visits and spent the whole time discussing the role of a PCP. I am 70 years old and have had PCP's for years and know their role. There was not enough time to ask all of my questions. She did no appear to be concerned with my health and spoke down to me.

Reviewed on Sep 20, 2023

I have no complaints! Dr. Chen is very pleasant and giving of her time.

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