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Department Family Medicine
Primary Location Hillcrest Medical Building 2
Type of Doctor Both Adults and Children & Adolescents
Languages English
Surgeon No
Locations
Hillcrest Medical Building 2
Primary Location

Hillcrest Medical Building 2

Appointment:
440.312.8294
Desk:
440.312.8294
Fax:
440.312.8224
Insurance

Insurance

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Education & Professional Highlights

Education & Professional Highlights

Appointed
2024

Education & Fellowships

Residency - United Hospital Center Family Medicine Residency
Family Medicine
Bridgeport, WV United States
2024

Medical Education - Lake Erie College of Osteopathic Med.
Erie, PA United States
2021

Undergraduate - Gannon University
Biology, Pre-Medicine
Erie, PA United States
2017

Certifications

  • Family Medicine
  • Family Medicine
Research & Publications

Research & Publications

See publications for Michen Dugan, DO.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 8/6/2024, Dr. Dugan has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

128 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.8
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.8

18 Patient Comments

Reviewed on Jan 17, 2025

I was very pleased with Dr. Dugan and plan on using her as my PCP in the future

Reviewed on Jan 15, 2025

Dr. Dugan was absolutely wonderful. I was a bit nervous because I was switching doctors and health systems, but she eased all my nerves. She was polite, kind, good listener, and very knowledgeable. I am very happy I switched to her as part of my care team.

Reviewed on Jan 10, 2025

I was very pleased with my first visit with Dr. Dugan. She reviewed my "My Chart" Information, and noted the Information I shared with her about my medical history and that of my parents and grandparents. She assisted me In outlining the "next steps" that I needed to take so that my tests and exams would be current. She then asked that I set an appointment with to discuss the results of all of the tests. I greatly appreciated the time she devoted to getting to know me and to answering my questions.

Reviewed on Jan 7, 2025

This was my first appointment with Dr Dugan. I was very pleased with her knowledge and professionalism

Reviewed on Jan 6, 2025

All of the team start from the front office to the dr , every one did a great job, so nice and professional.

Reviewed on Dec 31, 2024

I very much enjoyed meeting Dr Dugan and was/am looking forward to her being my physician if/when I'm ever able to get back in.

Reviewed on Dec 18, 2024

Dr.Dugen was refreshing I am so excited to have her as my new PCP.

Reviewed on Dec 17, 2024

Dr. Dugan was very helpful in accommodating me in taking me as a new patient. When I was in her office I felt that she was taking care of me to the best of her ability. I would like to continue my health care with Dr. Dugan

Reviewed on Dec 13, 2024

Dr. Dugan is excellent, she listened to me and made me feel like my POV mattered. I am going to enjoy having her as a PCP.

Reviewed on Nov 29, 2024

She was very kind, informative, listened to my concerns. She also followed up with me afterwards quickly and answered more of my questions. Really great care!

Reviewed on Nov 19, 2024

Great doctor

Reviewed on Oct 29, 2024

Dr Dugan listened to my comments and together we developed a health care plan that met my needs. I referred my daughter and she has an appointment in January.

Reviewed on Oct 9, 2024

This type of care I been praying for all my life, for medical doctor that's not In It just for the money but actually cares about people reflecting the love of God and I pray that all the nurses and other doctors what consider her work ethics and that all patients would get this type of care throughout every branch of Cleveland Clinic!

Reviewed on Oct 9, 2024

By God's grace I believe the care I'm receiving at this branch Hillcrest building 2 by my primary care physician and staff would allow me to make Quantum leaps in terms of mental and physical healing along with my cooperation with their advice on my part. Thanks from the bottom of my heart I feel at rest.

Reviewed on Oct 4, 2024

She was caring and didn't rush me , listen to everything I was concerned about .

Reviewed on Oct 1, 2024

Dr. Dugan was amazing. She took her time and was very interested in my CC.

Reviewed on Aug 22, 2024

Doctor Dugan was great. Very thorough and concerned about my health issues. Would recommend her to my family.

Reviewed on Aug 15, 2024

She was great and went above and beyond

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