Heath Austin, PA-C

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Patient Satisfaction Reviews

208 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall		Star Ratings 4.8 out of 5
Explains	4.8
Courtesy, Respect & Concern	4.8
Patient Rating of Doctor	4.8

17 Patient Comments

Reviewed on Feb 27, 2025

This is my second appointment with Austin. Find him to be very empathetic, knowledgeable and thorough.

Reviewed on Feb 24, 2025

My appointment with Heath Austin was a great experience. He took the time to listen to my concerns, answer my questions, and was kind. This was my first time seeing him and he made me feel very comfortable. He was also very informative and professional. I plan to continue to see him going forward.

Reviewed on Feb 14, 2025

Heath is amazing and always takes his time listening to why I'm visiting. He's been a huge help with me understanding what some of the things I'm experiencing are and how we can work together on fixing them.

Reviewed on Feb 11, 2025

Heath was very thorough in explaining my medication change and possible side effects. He helped me make the best decision for my issue and counseled me in a kind and professional manner. I'd recommend this provider to anyone seeking a supportive and knowledgeable medical professional!

Reviewed on Dec 18, 2024

Heath was very professional and easy to talk with. I would definitely request seeing him again.

Reviewed on Dec 13, 2024

Austin Heath PA. Was my care provider....respectful, kind...listened.....clear treatment instructions. I have nicely recovered (at 93) due to his excellent care.

Reviewed on Dec 5, 2024

PA Heath was thorough

Reviewed on Nov 4, 2024

The Dr. Heath Austin was great! Informative. Pleasant. Punctual. Courteous. Respectful.

Reviewed on Oct 8, 2024

My doctor was phenomenal super in informative, respectful, understanding, and great bed side manor!

Reviewed on Sep 30, 2024

I was very happy to meet Heath Austin as a care provider - he was empathetic, very knowledgeable, provided excellent explanations and took time to address my concerns.

Reviewed on Sep 16, 2024

The doctor provided excellent advice.

Reviewed on Sep 11, 2024

Heath is ALSO wonderful and would recommend him whole heartedly!

Reviewed on Sep 5, 2024

Excellent care by this PA ...

Reviewed on Aug 27, 2024

DR AUSTIN AS WELL AS DR CROFTON WERE ALWAYS CORDIAL AND SYMPATHETIC.

Reviewed on Aug 5, 2024

Dr Austin was very understanding and empathetic. He was also very willing to try different things to help me.

Reviewed on Aug 1, 2024

Provider was okay but could have been more courteous when coming into the room with a new patient and introducing himself and showing more care and concern as a provider for patient concerns. He seemed rush and, in a hurry and was just overall, okay.

Reviewed on Jul 19, 2024

Great doctor

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