Emergency icon Important Updates
Department Head and Neck Institute
Primary Location Beachwood Family Health Center
Type of Doctor Adults Only
Languages English
Surgeon No
Locations
Beachwood Family Health Center
Primary Location

Beachwood Family Health Center

Appointment:
216.444.8500
Desk:
216.444.2200
Specialties & Treatments

Treatment & Services

  • Audiology
View all 1 Treatment & Services +

Specialty in Diseases & Conditions

  • Balance Disorders
  • Hearing Loss
  • Hearing Loss Prevention
  • Hearing Problems
  • Vestibular Disorders
View all 5 Specialties +
Insurance

Insurance

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Education & Professional Highlights

Education & Professional Highlights

Appointed
2023

Education & Fellowships

Graduate School - University of Akron
Audiology
Akron, OH
2023

Undergraduate - West Liberty University
PRE-PROF SPEECH PATH/AUDIOLOGY
Wheeling, WV
2019

Certifications

  • Audiology
Research & Publications

Research & Publications

See publications for Mikayla Massa, AuD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Patient Satisfaction Reviews

81 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.9

9 Patient Comments

Reviewed on Nov 19, 2024

Dr. Mikayla Massa was excellent in every aspect of her audiology test and diagnosis.

Reviewed on Oct 22, 2024

She did a great job of answering my technical questions about the audio tests, and explaining the results.

Reviewed on Oct 4, 2024

Dr Mikayla Massa provided excellent explanations of the test procedures & results. She clearly gave the options for further care & she allowed me to make my decision about scheduling a hearing aid evaluation. She was always respectful & caring. I would have liked to have continued with her for my hearing aid evaluation, but she explained that that was not her area of expertise. She told me that her fellow audiologists were very qualified in hearing aid assessment & that she would recommend any of them. I was very pleased with Dr Massa's care.

Reviewed on Sep 10, 2024

Very nice doctor, polite and considerate of concerns. Thorough and detailed in her explanations, thank you!

Reviewed on Aug 23, 2024

Dr. Massa was an excellent provider. Explained all parts of the test well and the results too.

Reviewed on Jul 1, 2024

The doctor was excellent! Sooo very nice and thorough!

Reviewed on Apr 15, 2024

She was very kind and understanding as I was really concerned about my hearing.

Reviewed on Apr 12, 2024

An excellent doctor who is very good hospitalized

Reviewed on Feb 26, 2024

She took her time in an effective way! She seemed concerned for my problem with headaches! I'm thankful for providers like her!

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