Department Family Medicine
Primary Location Hillcrest Medical Building 2
Type of Doctor Both Adults and Children & Adolescents
Languages English
Surgeon No


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About Donald Ford, MD, MBA

Donald Ford, MD, FAAFP is a Board-Certified Family Physician. He has served as Vice President of Medical Operations and Interim President at Hillcrest Hospital. Previously he served as Chief Medical Officer and CEO of Sheikh Khalifa Medical City in Abu Dhabi, U.A.E. While in Abu Dhabi he was the Course Director for the Second Annual Primary Care Conference as part of the Abu Dhabi Medical Congress and has served the same role for the Cleveland Clinic Primary Care Evidence-Based Medicine Conference 2013 - 2016.  He is an Assistant Professor of Medicine at the Cleveland Clinic Lerner College of Medicine at Case Western Reserve University. His original research has been published in journals such as Family Medicine, The Journal of the American Board of Family Medicine, and the Journal of Addictive Diseases.

Dr. Ford joined Cleveland Clinic in 1999 as a Family Doctor at the Solon Family Health Center. He has been the Section Head for Family Medicine, Liaison to the Division of Pediatrics, Medical Director of the Solon and Chagrin Falls Family Health Centers, and the founding Medical Director of Access to Care, Cleveland Clinic's Appointment Center.

Dr. Ford graduated from the CWRU School of Medicine with Distinction in Family Medicine, completing the Accelerated Residency Program at University Hospitals of Cleveland. He has been awarded the Ed & Diane White Award for Excellence in Clinical Teaching at CWRU. In 2007, he became a Fellow of the American Academy of Family Physicians.

He received his MBA in Health Care from Baldwin Wallace University in May of 2015, achieving membership in the Baldwin Wallace Business Honors Society.

Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Graduate School - Baldwin Wallace College
Health Care
Berea, OH USA

Residency - University Hospitals of Cleveland
Family Medicine
Cleveland, OH USA

Medical Education - Case Western Reserve University School of Medicine
Cleveland, OH USA

Undergraduate - State University of New York at Purchase
Purchase, NY USA

Professional Highlights

  • House Doctor - Cleveland Play House, Great Lakes Theater Festival


  • Family Medicine

Specialty Interests

Performing Arts Medicine, Substance Abuse

Awards & Honors

  • Fellow, American Academy of Family Physicians
  • Ed & Diane White Award for excellence and innovation in clinical teaching


  • American Academy of Family Medicine
  • Ohio Academy of Family Medicine
  • Cleveland Academy of Family Medicine
  • Performing Arts Medical Alliance
Research & Publications

Research & Publications

See publications for Donald Ford, MD, MBA.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 5/16/2019, Dr. Ford has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

113 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.8 out of 5
Explains 4.8
Listens 5
Courtesy, Respect & Concern 4.9
Knows Medical History 4.6
Time Spent with Patient 4.9
Patient Rating of Doctor 4.8

24 Patient Comments

Reviewed on Aug 29, 2019

I was very pleased with Dr. Ford as a physician and a person. Looking forward to having him as a PCP.

Reviewed on Aug 6, 2019

Dr. Ford was so nice and understanding and really took the time to explain my options and he was the first doctor to make comments on my blood work in mychart explaining the different results etc.

Reviewed on Aug 1, 2019

My children were patients, since birth, to a different Doctor that pursued another path. Dr. Ford has been an excellent replacement, we're thoroughly pleased with him!!!

Reviewed on Jul 29, 2019

Dr.Ford is wonderful and compassionate

Reviewed on Jul 29, 2019

we recommended Dr. Ford to many people, including our 23-year old son.

Reviewed on Jun 6, 2019

My appointment with Dr.Ford was very disappointing. I felt so demoralized after my appointment that I cried on my drive home. He was very dismissive and curt. I would not recommend that even someone I dislike be subjected to his lack of care. I already felt vulnerable and had hesitated to even see a doctor. I have now learned not to take appointments with random doctors I don't know.

Reviewed on May 7, 2019

Dr. Ford has been excellent in taking care of me. He listens and doesn't rush you through your appointment. I have recommended him to others and they too have been very satisfied.

Reviewed on Apr 26, 2019

I am 54 years old and have never had a doctor who really cares as much as Dr Ford

Reviewed on Apr 15, 2019

I traveled from Canton to your office because Doctor Ford is the best!

Reviewed on Apr 15, 2019

I have always had a good experience making appointments and seeing Dr. Ford. He is the best.

Reviewed on Apr 15, 2019

I have recommended Dr. Ford to other people and they have liked him too. He listens carefully to what I have to say and is very helpful with me to work together on my treatment plan.

Reviewed on Apr 12, 2019

Dr Ford and staff are a really attentive health care team. very easy to work with, engage, and communicate with.

Reviewed on Apr 12, 2019

I really enjoy my interactions with Dr Ford. Strong and informative dialogue, great mix of options presented for ways to view possible treatments. really good communicator.

Reviewed on Apr 12, 2019

dr Ford is excellent

Reviewed on Apr 12, 2019

dr ford collaborated with me on my care plan

Reviewed on Apr 9, 2019

*Dr. Ford was extremely attentive to my concerns; He even came back into the exam room to answer a question that I had forgotten to ask originally.

Reviewed on Apr 8, 2019

excellent experience. Dr Ford is thorough and compassionate.

Reviewed on Apr 4, 2019

The doctor was disrespectful and discourteous. I will not take my children back.

Reviewed on Feb 7, 2019

Dr Ford is very personable he asked pertinent questions listened to my concerns made eye contact and made me feel comfortable as a new patient.

Reviewed on Feb 1, 2019

very good! I feel very fortunate to have dr ford as my family dr.

Reviewed on Jan 17, 2019

Dr Ford . always calls me back . I have no trouble getting an appointment . He is a great Doctor and person .

Reviewed on Jan 17, 2019

I trust my Doctor and respect him .

Reviewed on Jan 10, 2019

Dr Ford is the best primary care physician I have ever had. He excels!

Reviewed on Jan 7, 2019

I've been with Dr. Ford for years and he has always been nothing short of phenomenal.

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