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Department Family Medicine
Primary Location Cleveland Clinic Main Campus
Type of Doctor Both Adults and Children & Adolescents
Languages English
Surgeon No
Cleveland Clinic Main Campus
Primary Location

Cleveland Clinic Main Campus


Additional Locations



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About Donald Ford, MD, MBA

Donald Ford, MD, MBA, FAAFP is a Board-Certified Family Physician and is Chair of the Department of Family Medicine at Cleveland Clinic. He is also a member of the Cleveland Clinic Board of Governors. He recently stepped down from his roles as Medical Director for Community Health Public Health Strategy and as Chief Medical Officer for Better Health Partnership.

He has served as Vice President of Medical Operations and Interim President at Hillcrest Hospital. Previously he served as Chief Medical Officer and CEO of Sheikh Khalifa Medical City in Abu Dhabi, U.A.E. While in Abu Dhabi he was the Course Director for the Second Annual Primary Care Conference as part of the Abu Dhabi Medical Congress and has served the same role for the Cleveland Clinic Primary Care Evidence-Based Medicine Conference 2013 - 2016. He is an Assistant Professor of Medicine at the Cleveland Clinic Lerner College of Medicine at Case Western Reserve University. His original research has been published in journals such as Family Medicine, The Journal of the American Board of Family Medicine, and the Journal of Addictive Diseases.

Dr. Ford joined Cleveland Clinic in 1999 as a Family Physician at the Solon Family Health Center. He has been the Section Head for Family Medicine, Liaison to the Division of Pediatrics, Medical Director of the Solon and Chagrin Falls Family Health Centers, and the founding Medical Director of Access to Care, Cleveland Clinic's Appointment Center. Dr. Ford graduated from the CWRU School of Medicine with Distinction in Family Medicine, completing the Accelerated Residency Program at University Hospitals of Cleveland. He has been awarded the Ed & Diane White Award for Excellence in Clinical Teaching at CWRU. In 2007, he became a Fellow of the American Academy of Family Physicians.

He received his MBA in Health Care from Baldwin Wallace University in May of 2015, achieving membership in the Baldwin Wallace Business Honors Society.

Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Graduate School - Baldwin Wallace College
Health Care
Berea, OH USA

Residency - University Hospitals of Cleveland
Family Medicine
Cleveland, OH USA

Medical Education - Case Western Reserve University School of Medicine
Cleveland, OH USA

Undergraduate - State University of New York at Purchase
Purchase, NY USA

Professional Highlights

  • House Doctor - Cleveland Play House, Great Lakes Theater Festival


  • Family Medicine

Specialty Interests

Performing Arts Medicine, Substance Abuse

Awards & Honors

  • Fellow, American Academy of Family Physicians
  • Ed & Diane White Award for excellence and innovation in clinical teaching


  • American Academy of Family Medicine
  • Ohio Academy of Family Medicine
  • Cleveland Academy of Family Medicine
  • Performing Arts Medical Alliance
Research & Publications

Research & Publications

See publications for Donald Ford, MD, MBA.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 6/18/2023, Dr. Ford has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

302 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.9

76 Patient Comments

Reviewed on May 3, 2024

If it's not their primary Dr.

Reviewed on Apr 12, 2024

Dr Ford had been my primary care physician for 20+ years. I consider myself so lucky to have benefited from his extraordinary talent as a physician and his demeanor as a caring person.I have stayed with him even as his office moved farther and farther from my home because he treats me with respect and never the slightest condescension that I've sometimes experienced with other doctors, especially as I've aged. I learn something new and Interesting at every visit and feel that my health could not be in better hands.

Reviewed on Apr 5, 2024

He's a doctor Doctor Phenominal!!

Reviewed on Mar 28, 2024

Dr. Ford always listens to my concerns . He takes time in the appt, I never feel like he is rushing to get to another patient while I am there.

Reviewed on Mar 28, 2024

I always recommend Dr. Ford to my friends and family

Reviewed on Mar 22, 2024

Am thankful for Dr. Ford and his office team with their professional and effective service!

Reviewed on Mar 21, 2024

Dr Ford is awesome

Reviewed on Mar 1, 2024

Dr. Ford was very helpful in resolving an issue with my medical insurance.

Reviewed on Mar 1, 2024

Excellent in getting me in to see Dr. Ford

Reviewed on Feb 26, 2024

Dr. Ford was very condescending and was not really interested in how I was doing. He just wanted to move on to the next patient. Very bad experience. Not world class care.

Reviewed on Feb 9, 2024

Dr Donald Ford, best primary ever!

Reviewed on Feb 1, 2024

Dr Ford is very easy to talk to!

Reviewed on Jan 26, 2024

Dr ford is always thorough, caring, listens well, and gives wonderful care. It's obvious that he wants to find solutions to problems.

Reviewed on Jan 26, 2024

Dr. Ford is always friendly and genuine.

Reviewed on Jan 22, 2024

Dr. Ford us great and gave me an excellent referral for the complex condition I'm dealing with.

Reviewed on Jan 20, 2024

My experience with Dr. Ford has always been great. He not only addresses my presenting problem, he takes the time to check in with me on how I'm doing.

Reviewed on Jan 15, 2024

My wife Nancy and I feel that Dr Ford is the best PCP we've ever had. He is extremely caring and attentive to our needs

Reviewed on Jan 12, 2024

Dr.Ford is by far the best physician I've ever seen.

Reviewed on Jan 12, 2024

Dr. Ford was wonderful.

Reviewed on Jan 8, 2024

Dr. Ford was very detailed with replies to my questions and concerns. Explained so I could understand.

Reviewed on Jan 5, 2024

Dr. Ford is fantastic---very much satified with his care--he is always available.

Reviewed on Dec 29, 2023

Doc Ford is tops!

Reviewed on Dec 26, 2023

Shortly after I left the appointment, Dr. Ford called in my new script, which I was able to pick up on my way home.

Reviewed on Dec 26, 2023

Dr Ford was a comfort and a godsend. I felt lucky to have found an experienced, kind doctor to help me during the holiday.

Reviewed on Dec 22, 2023

Dr. Ford has always carried himself in a professional manner, while tempered with a touch of friendliness, which makes you feel at ease and trust him implicitly.

Reviewed on Dec 22, 2023

Dr Ford is the best-so caring

Reviewed on Dec 21, 2023

I appreciate Dr. Ford and his staff. They are always great!

Reviewed on Dec 21, 2023

I would recommend Dr. Ford to anyone!

Reviewed on Dec 21, 2023

I hope to be able to receive care from this provider for as long as it's possible!

Reviewed on Dec 15, 2023

Dr. Ford is absolutely great ! Very kind person and awesome doctor .

Reviewed on Nov 6, 2023

Great Dr . Very caring. .Best Knowlge

Reviewed on Nov 2, 2023

Dr. Ford is an amazing and compassionate physician. He not only listens but also makes suggestions in a proactive manner. One in a million!

Reviewed on Oct 28, 2023

Dr. Ford went out of his way to reschedule us for our semi-annual appointment prior to our seasonal departure

Reviewed on Oct 28, 2023

Dr. Ford has been our family Doc for nearly 20 years now with a break for Dubai. We could not ask for a better GP. He has taken care of our medical and emotional needs and made specialist referrals that have been life altering for us.

Reviewed on Oct 28, 2023

We think Dr Ford is someone wonderful. We trust him.

Reviewed on Oct 19, 2023

Excellent the best Doctor in the World everything was perfect 10 stars

Reviewed on Oct 16, 2023

Dr. Ford was kind, concerned and professional. He listened to my concerns and was helpful and easy to talk to. He inspires confidence and I'm glad he is my primary care physician.

Reviewed on Oct 12, 2023

Great doctor and staff.

Reviewed on Sep 18, 2023

Dr. Ford is an exceptional physician. He is very intelligent and has a wonderful bed side manner. He is the best.

Reviewed on Sep 14, 2023

Dr Ford is patient and knowledgeable!

Reviewed on Sep 14, 2023

Dr Ford is a pleasure to work with!

Reviewed on Sep 14, 2023

Very satisfied Dr Donald Ford great professional Very fortunate to have him as my doctor.

Reviewed on Sep 14, 2023

Dr. Ford is the Best! I've been seeing him for 26 years! Definitely an asset to the Cleveland Clinic!!!

Reviewed on Aug 28, 2023

Dr Ford and staff well organized and thoughtful.

Reviewed on Aug 28, 2023

I like Dr Ford very much. Only problem is that it can be very difficult to get an appointment to see him. They are usually prompt getting back to me with a phone call.

Reviewed on Aug 24, 2023

I can't say enough wonderful things about Dr. Ford, how affirming he is, and how much I feel that he genuinely wants to see me happy, healthy, and well-informed.

Reviewed on Aug 21, 2023

Dr. Donald Ford is an excellent doctor. James has been seeing Dr. Ford for about four years now and is lucky to have Dr. Ford as his PCP. Dr. Ford is courteous and does not hurry the exam. He also takes time to ask and answer questions. James has ultimate confidence in Dr. Donald Ford.

Reviewed on Aug 19, 2023

Receptionist was very helpful. I was supposed to see my primary care doctor within a week of when I had an operation but I had to wait 12 days. Doctor Ford came in on a Saturday.

Reviewed on Aug 19, 2023

Dr. Don Ford is an awsome Dr, person. What a wonderful human being. Love him!!!

Reviewed on Aug 14, 2023

Dr. Ford has a full schedule.. But I believe he's very thorough, thoughtful and worth the wait.

Reviewed on Aug 14, 2023

Dr. Ford is caring, kind, compassionate.He always listens and answers questions.He takes his time and does not rush youThrough your appointment,

Reviewed on Aug 10, 2023

Dr Ford is the best!

Reviewed on Aug 10, 2023

Dr. Ford is an excellent physician!

Reviewed on Aug 7, 2023

A competent physician who is also a caring gentleman

Reviewed on Jul 20, 2023

Dr Ford is one in a million!!!!

Reviewed on Jul 20, 2023

Dr Ford has been our doctor for years. He has ALWAYS been considerate thoughtful and helpful. He has always taken my concerns seriously.

Reviewed on Jul 17, 2023

Dr Ford is the best! He is so friendly, thorough, listens and addresses our concerns completely! Even with his busy schedule, he is easy to get a hold of! We're very grateful for all the care he provides to our family!!

Reviewed on Jul 13, 2023

A true doctor's doctor

Reviewed on Jul 8, 2023

Dr. Donald Ford is the best! Kind, informative, great listener

Reviewed on Jul 8, 2023

Dr Ford is an awesome doctor. Kind, intelligent, great listener, informative.

Reviewed on Jun 29, 2023

Dr. Ford is a great doctor. Listens to your concerns and makes a plan of care. By which he also follows up from test/procedures done.

Reviewed on Jun 26, 2023

Dr. Donald Ford is the BEST Dr. The Clinic has!I have been his patient for 27 years!You are very lucky to have such a wonderful man at The Clinic!!!

Reviewed on Jun 19, 2023

Dr Ford is the best doctor I ever had.

Reviewed on Jun 15, 2023

There needs to be 1000 Dr Ford's

Reviewed on Jun 12, 2023

Dr. Ford is a great doctor and an even greater individual. He is very knowledgeable and very helpful.

Reviewed on Jun 8, 2023

I felt that Dr Ford cared about me as well as my treatment

Reviewed on Jun 5, 2023

Excellent doctor. Never a problem with him.

Reviewed on Jun 5, 2023

Dr. Ford is always thorough and caring about my physical and emotional health. I stay at Hillcrest because of him.

Reviewed on Jun 5, 2023

Dr. Ford is the best primary care physician I have ever had. He is kind, informative, very attentive (listens intently), and most importantly, I trust him as a professional - I am very grateful for him!

Reviewed on Jun 1, 2023

Excellent doctor and service from the staff.

Reviewed on May 18, 2023

Dr.Ford is an exceptional physician. Very compassionate and smart.

Reviewed on May 18, 2023

Thank you for being there. My mental health has not been well. Dr. Ford , never judges.

Reviewed on May 18, 2023

Dr. Ford Is the best you have.

Reviewed on May 18, 2023

Dr. Ford was relatively neutral with me, but understandably so. It was my first time seeing him and I needed to have FMLA papers signed, so it makes sense since he was put in a bit of an awkward situation.

Reviewed on May 15, 2023

Dr. Ford is the most caring physician I have met in many many years!! He will go above and beyond to make certain you are healthy and have all needs met.

Reviewed on May 13, 2023

Dr Ford is always very caring and personable! He listens and is easily reachable and responds Immediately for any concerns! Best family doc!

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