Joy Older, CNP
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View All PlansEducation & Professional Highlights
Appointed
2021
Education & Fellowships
Graduate School - Kent State University
Family Practice APRN
Kent,
OH
2020
Undergraduate - Ohio University
Nursing
Athens,
OH
2017
Undergraduate - Walter's State Community College
Nursing
Morristown,
TN
2006
Certifications
- Family Nurse Practitioner
Research & Publications
See publications for Joy Older, CNP.
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280 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
| Overall | Star Ratings | |
|---|---|---|
| Explains | 4.9 | |
| Courtesy, Respect & Concern | 4.9 | |
| Patient Rating of Doctor | 4.9 |
28 Patient Comments
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Reviewed on Jan 23, 2025
Joy is an amazing caregiver and a delightful person. I am so happy she is caring for me.
Reviewed on Dec 19, 2024
Provider was excellent. We discussed my treatment, she explained things well and validated my input. We decided on my best treatment together.
Reviewed on Dec 18, 2024
Excellent doctor visit
Reviewed on Nov 22, 2024
Dr Joy and staff are all wonderful about everything when I go in.
Reviewed on Nov 18, 2024
She explained why and what she was asking and was thorough in her exam to better understand what my need was. She maybe did not recognize my total pain because I have a high pain tolerance.
Reviewed on Nov 14, 2024
She is truly what a provider should be. She is awesome
Reviewed on Nov 13, 2024
Joy Older is very easy to talk to. She makes a doctor's appointment a pleasure.
Reviewed on Nov 11, 2024
Joy always explains what she is doing and includes my in any treatment or diagnosis. Her smile is infectious and she is genuinely concerned with my health.
Reviewed on Oct 21, 2024
She is helping me become the best version of me.
Reviewed on Sep 9, 2024
Joy Older is the kindest most respectful medical professional I have ever seen. She actually listens to my thoughts and concerns and takes them into consideration. She Is always kind and offering a warm smile. I genuinely appreciate her as a medical professional and person.
Reviewed on Sep 9, 2024
Joy is very thorough and very good at explaining test results or testing she wants done ect. She is always on top of things!
Reviewed on Sep 6, 2024
Joy Older and her assistants are always friendly And professional. I have the Utmost confidence in her
Reviewed on Aug 19, 2024
Dr. Older is fabulous!!!!!!!
Reviewed on Jul 3, 2024
I can't say enough good things about Joy. She is kind and encouraging, and cares about her patient's overall wellbeing.
Reviewed on Jul 1, 2024
Joy is amazing. She has shown a considerable amount of compassion and a strong desire to figure out why I do not feel well. I can not say enough great things about her and her strong desire to find out how to help me feel better. It is my hope this is shared with her as I believe she is a very special nurse and provider and she should know that her patients feel strongly about her and her professionalism . Thank you Joy
Reviewed on Jun 27, 2024
Joy was concerned about a possible infection in my incisional hernia sutures and immediately took appropriate steps, which she explained to me and scheduled with my input.
Reviewed on Jun 20, 2024
Joy is awesome. Always pleasant. Takes her time with you.
Reviewed on Jun 14, 2024
She listened and I listened. It was a good exchange
Reviewed on May 29, 2024
Joy Older is a wonderful care provider she listens and shows understanding and concern for patients. She orders labs as needed most of all she explains thing very well ..
Reviewed on May 20, 2024
Joy is always understanding while also being sympathetic. She listens patiently, and does a great job of addressing my concerns. She also brings up additional health information / potential testing that she thinks I might need to know or have done. I always enjoy my visits with Joy.
Reviewed on May 16, 2024
Joy is a very good listener. She shows interest in your health. Feel very comfortable speaking with her.
Reviewed on May 1, 2024
Joy Older always explains in layman's terms her recommendations. I appreciate that she lets me make the final decision. Her personality is very pleasant.
Reviewed on Apr 26, 2024
Joy always really listens to me and answers my questions. We then go over the plan of my care together before I leave. She is great!
Reviewed on Apr 8, 2024
Joy Older is probably the kindest CP I have ever had. She genuinely cares and listens to my concerns. I appreciate her very much.
Reviewed on Apr 3, 2024
Love dr older
Reviewed on Mar 28, 2024
She has my best interest at heart. She asks questions that help improve my overall health
Reviewed on Mar 28, 2024
Joy Older is a delight to be around, she makes a doctor's visit a pleasant experience.
Reviewed on Feb 29, 2024
It's so hard to see dr Joy Older as she is so busy. I have so many medical issues it's easier to see one dr so I don't have to explain each time I come in.