JoEllen Kahnert, CNP

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Patient Satisfaction Reviews

236 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall		Star Ratings 4.8 out of 5
Explains	4.8
Courtesy, Respect & Concern	4.8
Patient Rating of Doctor	4.7

14 Patient Comments

Reviewed on Jun 2, 2025

Joellen is wonderful. Glad I found Dr. Ward snd JoEllen.

Reviewed on May 29, 2025

I really like seeing Joellen - she is kind and courteous with a great bedside manner.

Reviewed on May 20, 2025

Joellen was kind and showed empathy. She listened to me explaining my needs.

Reviewed on Mar 21, 2025

She explained things in a very understanding manner. The questions that she asked helped me explain things easier.

Reviewed on Mar 18, 2025

Joellen was very thorough, listened to me and did not make me feel rushed. I feel very confident with her ability to take care of my health

Reviewed on Mar 14, 2025

JoEllen always is extremely helpful, patient and kind. She listens to my concerns and helps me navigate through any issues. I would highly recommend her.

Reviewed on Nov 13, 2024

Joellen is excellent! I am very confident in her abilities to provide solutions.

Reviewed on Nov 12, 2024

Joellen is a very good and care provider very concern for her patients and their wellbeing

Reviewed on Nov 4, 2024

Joellen was very thorough, sensitive, and encouraging of my input. It was delightful to work with her and to meet her in person after having talked and texted her as part of the Family practice team.

Reviewed on Oct 8, 2024

She was a good listener

Reviewed on Sep 25, 2024

My previous comment shared my thoughts about the above. I would definitely recommend Cleveland Ckinic and Dr. Sarah Ward as Primary Care Physician and Joelle her nurse assistant.

Reviewed on Sep 19, 2024

Jo Ellen spent plenty of time with me, answered all of my questions and gave great advice. She never made me feel rushed.

Reviewed on Sep 5, 2024

At the visit, Joellen explained my condition and treatment very thoroughly. Joellen was great at communicating back to me when I messaged her through My Chart or called the office, either messaging me back or calling me herself. She took the initiative to consult with a GI specialist for further treatment options, which I greatly appreciated.

Reviewed on Aug 21, 2024

The nurse practitioner made me feel very comfortable. She answers all my questions.

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