Emergency icon Important Updates
Department Kidney Medicine
Primary Location Cleveland Clinic Main Campus
Type of Doctor Adults Only
Languages English
Surgeon No
Locations
Cleveland Clinic Main Campus
Primary Location

Cleveland Clinic Main Campus

Appointment:
216.444.6771
Desk:
216.445.4926
Fax:
216.444.9378

Additional Locations

Insurance

Insurance

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Education & Professional Highlights

Education & Professional Highlights

Appointed
2020

Education & Fellowships

Graduate School - Ursuline College-Breen School of Nursing
Family Nurse Practitioner
Pepper Pike, OH United States
2017

Undergraduate - Kent State University
Kent, OH
1995

Certifications

  • Family Nurse Practitioner
Research & Publications

Research & Publications

See publications for Lisa Gatrell-Jacobs, CNP.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Patient Satisfaction Reviews

128 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.7 out of 5
Explains 4.8
Courtesy, Respect & Concern 4.8
Patient Rating of Doctor 4.7

6 Patient Comments

Reviewed on Feb 4, 2025

Lisa took the time listening to my concerns and thoughtfully answering each of my concerns. I felt like I was her only patient. As a retired FedEx executive my service expectations are high, Lisa exceeded my expectations.,

Reviewed on Dec 20, 2024

Lisa Gatrell-Jacobs was attentive of my concerns and addressrd them thoroughly. She was courteous and professional.

Reviewed on Dec 17, 2024

She was excellent as always. I would recommend her to l anyone who needs health care.

Reviewed on Dec 13, 2024

I really appreciate Lisa's conscientoiusness and attention to detail. She is extremely thorough and willing to explain any observations she makes and how they might impact the care for my health. I look forward to appointments with her as I feel she is a very good "troubleshooter" for any issues she may detect.

Reviewed on Sep 24, 2024

She was professional and explained the treatment.

Reviewed on Jun 14, 2024

My original appointment cancelled by the doctor's office. A message was left and I called back twice to reschedule. I was told I could not get in until some time in August with the doctor. I told the secretary that I had already had my required test done in late May and really would like to be seen sooner. She suggested seeing the nurse instead the same day as my original appointment. It accepted this appointment.

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