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Education & Professional Highlights
Education & Fellowships
Fellowship - University Hospitals of Cleveland
Cleveland, OH USA
Residency - Hartford Hospital/UCONN Program
Hartford, CT USA
Medical Education - Philadelphia College of Osteopathic Medicine
Philadelphia, PA USA
Graduate School - Lake Erie College of Osteopathic Medicine
post-bac biomedical certificate program
Erie, PA USA
Undergraduate - Ohio Wesleyan University
Delaware, OH USA
Research & Publications
(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)
37 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||4.8|
|Patient Rating of Doctor||4.8|
11 Patient Comments
Reviewed on Oct 11, 2019
I excellent experience at the hospital, quick and easy check-in. I the doctor asked very pertinent questions concerning my condition, explain things very clearly. Results of my MRI were available the next day and the doctor called me to go over the results In a very pleasant and thorough manner. all in all a very pleasant experience from start to finish.
Reviewed on Oct 9, 2019
I love Dr. Mook actually looked at me while I was answering her questions/talking. She listened and responded accordingly. She looks in you the eyes, and that's a big deal anymore with many physicians/care givers. They are just busy imputing on the computer.
Reviewed on Oct 2, 2019
Dr Mook was wonderful
Reviewed on Sep 26, 2019
I felt Dr. Mook listed well and understood my concerns. If one can enjoy a visit with a doctor, I did with this one. I already have recommended her to a friend.
Reviewed on Sep 26, 2019
Although another neurologist in Columbus OH gave the same diagnosis (for which I was seeking another opinion), Dr. Mook did so with an assessment that felt more thorough and with greater concern and, as a bonus, very pleasant. I understood the diagnosis and the treatment recommendations much better and with greater confidence.
Reviewed on Sep 23, 2019
really listened to my concerns and put into action plans to address these concerns where other docs only documented
Reviewed on Sep 19, 2019
excellent doctor was very informative and an excellent listener
Reviewed on Aug 29, 2019
Dr. Mook was concerned, comforting, pleasant, informed, and thorough. She explained everything very well and made sure we understood everything.
Reviewed on Aug 22, 2019
Dr. Mook was very thorough and listened to me. She is the first neurologist that has actually understood my concerns and took the time to address all of them and made me understand that I have a legitimate medical condition.
Reviewed on Jul 26, 2019
Dr. Mook was was wonderful. She was caring, understanding, and informative. I didn't feel hurried at the appointment. And most of all she gave me hope.
Reviewed on Jul 24, 2019
I really like Dr. Mook's manner and knowledge base. as I look back, I'm disappointed that she was not more curious about why I had the symptoms I did. I stated that I want to know the cause of it so that I could take early intervention specific to the diagnosis so that I can take full advantage of neural plasticity. I am a nurse and I've read a little about it and want to preserve my health as much as I can. I do take that as a personal responsibility. However, I want my healthcare providers to be curious even though they're not as concerned as I can. I desire that they recognize my strong desire to maintain my health at the highest level possible. I could have been more assertive with Dr. Mook and pressed my desire for further testing. I think she's right and that it's not standard to do certain tasks at this point. However people are not looking at this yet in terms of neuro plasticity and our ability to take action early to slow down progression of disease or symptoms by the patient's actions rather than by medicine alone or my medicine at all. I am not seeking medicine or unnecessary tests. But I am looking for information that I can use to focus my actions on symptom -reducing methods I personally can utilize at home. I will make another appointment with Dr. Mook soon to discuss this. I don't think I made clear my commitment to do all I can to be as functional as possible.
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