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Department Infectious Disease
Primary Location Cleveland Clinic Main Campus
Type of Doctor Adults Only
Languages English
Surgeon No


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Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Fellowship - Cleveland Clinic
Transplant Infectious Disease
Cleveland, OH USA

Fellowship - University of Colorado Hospitals
Infectious Disease
Aurora, CO USA

Residency - Loyola Medical Center
Internal Medicine
Maywood, IL USA

Medical Education - Georgetown Univ. School of Medicine
Washington, DC USA

Undergraduate - Loyola Marymount University
Los Angeles, CA USA


  • Internal Medicine
  • Internal Medicine - Infectious Disease
Research & Publications

Research & Publications

See publications for Jessica Lum, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 6/22/2023, Dr. Lum has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

35 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 5

9 Patient Comments

Reviewed on Mar 26, 2024

Dr. Lum has been very accommodating a very pleasant and her bedside manner is very pleasant and warm.

Reviewed on Mar 26, 2024

Dr. Lum is an excellent doctor and very caring very concerned about my health and I loved having her take care of me. I had a very good experience with her.

Reviewed on Jan 30, 2024

Dr. Lum is outstanding. She is always on time and spends quality time to assess and discuss my needs. She makes herself available and demonstrates great caring and concern.

Reviewed on Nov 15, 2023

Dr. Lum is very caring, knowledgeable & does an excellent job of explaining things. I'm very fortunate to have her as my ID Physician!

Reviewed on Sep 28, 2023

Dr. Lum is outstanding. She spends time with me and has cared for me to successfully heal from a severe case of CMV.

Reviewed on Aug 24, 2023

Dr. Lum is an asset to Cleveland Clinic.

Reviewed on Aug 22, 2023

Dr Lum is hands down the Best. So much care and compassion. I love her

Reviewed on Aug 11, 2023

Doctor was great and will recommend her to all my friends.

Reviewed on Jul 17, 2023

Great physician and happy to recommend to others.

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