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Department Endocrinology, Diabetes and Metabolism
Primary Location Medina Medical Office Building
Type of Doctor Adults Only
Languages English
Surgeon No
Locations
Medina Medical Office Building
Primary Location

Medina Medical Office Building

Appointment:
216.444.6568
Desk:
330.721.5700
Fax:
330.725.2141
Specialties & Treatments

Treatment & Services

  • Medical Weight Management
View all 1 Treatment & Services +
Insurance

Insurance

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Education & Professional Highlights

Education & Professional Highlights

Appointed
2019

Education & Fellowships

Fellowship - Cleveland Clinic
Endocrinology
Cleveland, OH USA
2018

Residency - Cleveland Clinic Florida
Internal Medicine
Weston, FL USA
2016

Medical Education - Pontificia Universidad Catolica Madre Y Maestra
Santiago,
2010

Certifications

  • Internal Medicine
  • Obesity Medicine
  • Internal Medicine - Endocrinology, Diabetes and Metabolism
Research & Publications

Research & Publications

See publications for Carmen Polanco Santos, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 11/27/2023, Dr. Polanco Santos has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

155 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.6 out of 5
Explains 4.6
Courtesy, Respect & Concern 4.6
Patient Rating of Doctor 4.5

18 Patient Comments

Reviewed on Feb 16, 2024

Dr. Polanco seemed to be genuinely pleased with my progress.

Reviewed on Feb 16, 2024

The video visit for checking in with the doctor is very efficient for the patient if they are not having any issues.

Reviewed on Feb 9, 2024

Doctor asked questions and I answered them truthfully

Reviewed on Feb 8, 2024

Dr Polanco is always sweet , kind, and respectful!

Reviewed on Nov 30, 2023

Provider does great making sure my tsh levels are where they need to be, but consistently asks the same questions, even asked if I'd been diagnosed with something when she herself diagnosed me with that condition. Said I should take a certain medication, explained why I can't take that medication and she didn't even address it. Is overall kind, but Is short and abrupt. And doesn't really answer any questions

Reviewed on Nov 10, 2023

I really liked her very much. She included me & my caregiver in discussion of my treatment & medicone changes. I have already suggested my younger sister see her.

Reviewed on Oct 12, 2023

I felt that the doctor listened to my needs that I addressed.

Reviewed on Sep 26, 2023

Dr and staff very kind and helpful. I understood the plan for managing my new diabetes plan and changes to insulin. I will be contacting a diabetic educator close to where I live.

Reviewed on Sep 5, 2023

Dr Polanco is wonderful, very thorough and truly concerned about my health issues Disappointed there is no longer an educator orDietician at the Rockside location

Reviewed on Sep 5, 2023

Dr Polanco is a very caring physician and a She is always very pleasant

Reviewed on Aug 22, 2023

She is too far away from me and my friends to recommend her. But I do like her as a doctor very much. And a person also.

Reviewed on Aug 15, 2023

I'm doing really well on my program and the doctor was really glad to see my progress. She has been very responsive to questions through mychart.

Reviewed on Aug 1, 2023

Dr. Polanco-Santos is knowledgeable, kind, patient. Excellent

Reviewed on Jul 21, 2023

Love dr santos

Reviewed on Jun 29, 2023

She is great

Reviewed on Jun 22, 2023

While I'm not a fan of driving that long to get there, I appreciate Dr. Polanco-Santos concern and active participation In my care.

Reviewed on Jun 19, 2023

I like Dr Polanco very much

Reviewed on Jun 6, 2023

I love Dr. Polanco but she is leaving to go to independence. I am very disappointed she will be so far away.

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