Sandra Cooper, CNP, CNM

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Patient Satisfaction Reviews

103 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall		Star Ratings 4.9 out of 5
Explains	4.8
Courtesy, Respect & Concern	4.9
Patient Rating of Doctor	4.9

9 Patient Comments

Reviewed on Aug 31, 2020

I had a good rapport with Dr. Sandra Cooper. I felt like she really cared, was a good listener and is interested in helping me.

Reviewed on Aug 27, 2020

I so appreciate that Cleveland Clinic and my providers are continuing the video health care visits.I'm still avoiding in person visits when possible.

Reviewed on Jul 23, 2020

Sandra Cooper is a wonderful provider. I felt very at ease with her. Her professionalism and competence were apparent even on the first visit. My chart is fickle. It was not easy to upload files from my recent tests that were completed at a non Cleveland Clinic lab.

Reviewed on Jun 18, 2020

Long wait time to get an appointment with physician

Reviewed on May 5, 2020

so easy with app, liked choosing provider.

Reviewed on Feb 18, 2020

I haven't had much time with Dr. Cooper, nor have we started any treatment. What I HAVE experienced with her is very good.

Reviewed on Jan 31, 2020

I was able to be "squeezed" in with Sandra after I arrived for my appointment and found out my original provider was not there. I was left a message earlier in the day but did not get it until after I drove down to the Main Campus. I really appreciate Sandra ability to see me

Reviewed on Dec 6, 2019

I'm sorry. as much as I liked Sandra as a person & a provider. I have to give low marks for courtesy, respect & care as I did not get what I needed my survey in enough time to do it without increased stress& decreased quality of life. also not having a 2pm or ltr Apointment for 12/20charging a pt $400 for a Skype (facetime, whatever its called) visit to avoid coming down. what is wrong with a telephone?!limiting me in these ways do not show care for me as a pt.?? Recomend her. I probably would because she seems knowledgable. but I would tell person if they have disabilities this may either not work for them or will be very frustrating to jump through hoops required to get care at Functional Medicine. I hope going forward this will all be worth it.

Reviewed on Oct 3, 2019

my care provider made me well aware that this visit was a starting point not a completed feat that we had work to do.

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