Amber Krems, LISW
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View All PlansEducation & Professional Highlights
Appointed
2017
Education & Fellowships
Graduate School - University of Akron
Akron,
OH
2008
Undergraduate - Mount Union College
Sociology
Alliance,
OH
2006
Research & Publications
See publications for Amber Krems, LISW.
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55 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
| Overall | Star Ratings | |
|---|---|---|
| Explains | 4.8 | |
| Courtesy, Respect & Concern | 4.8 | |
| Patient Rating of Doctor | 4.8 |
6 Patient Comments
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Reviewed on May 17, 2024
Amber is a very good doctor of course it's not going to be very easy to get a new appointment if you missed your previous appointment.
Reviewed on May 17, 2024
She goes above and beyond her duties she is the very best Cleveland Clinic has. She is an awesome healthcare professional!
Reviewed on Mar 18, 2024
I never even attended this appointment. I canceled because I wasn't feeling well and I couldn't bear listening to her talk my whole appointment while not feeling well. The appointment was on a Monday and I got charged a $75 fee for canceling day of which I still don't understand how I was supposed to cancel on a Sunday. MyChart should have let me cancel this and it didn't. I was going to this appointment to see if I would be able to get some words in this time as she talked all last appointment and it was not in intro interview appt. I told her at the end of last appointment that this one I wanted to get some tools to use this time. I wouldn't have minded her talking the whole appointment last time if I actually was given some useful tool to help me. I told her at the first appointment why I was there and what I was looking for. So at the second appointment I was excited to get some of that- instead I was barely staying awake because I literally could not get a word in-she spent a lot of time analyzing my medicines and giving her opinion on them but she is not my psychiatrist- she may play a part in suggesting things to my psychiatrist but why is she spending the whole appointment doing my psychiatrists job when I just saw her. Amber is knowledgeable I'll give her that but she really needs to start humbling herself and listen to her patients more than wanting to hear herself talk. I canceled my future appointment w her and never want to go back to her. Intact I'm a lil hesitant letting another psychologist in right now.
Reviewed on Dec 7, 2023
Amber is amazing! What ever you pay her it's not enough.
Reviewed on Nov 3, 2023
Provider has a good sense of my vulnerabilities, values, and strengths. Love the resourcefulness in discussing options. Seems key to keeping me focused on priorities.
Reviewed on Jul 13, 2023
She talked at me more than to me. I felt like she was listening to respond rather than to truly listen. The ratio of talking was about 85% her and 15% me. Which I found odd given she's a therapist.