Kassandra Bernard, CNP

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Patient Satisfaction Reviews

202 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall		Star Ratings 4.8 out of 5
Explains	4.8
Courtesy, Respect & Concern	4.8
Patient Rating of Doctor	4.7

11 Patient Comments

Reviewed on Oct 2, 2024

My first interaction with this Nurse practioner and she knew every answer to every question I had and asked if I had more. This was a terrific department to work with with both the practicianers I have gotten to consult with. Great experience. Competent and thoughtful. Both practioners were superb at treating me like a person with individual cares and concerns that I think impact my sleep problems. I felt as if both of them respected my concerns and helped me address them. I couldn't have asked for any better care.

Reviewed on Sep 24, 2024

The provider basically engaged in zero conversation. The Epic system was taking dictation and that freaked her out, so much so that she rolled her stool to the other side of the office and started whispering to me- she couldn't focus on the substance of our appointment and I left with no useful information. I will proceed with the CPAP treatment but I will not see Cassandra Bernard again

Reviewed on Jun 26, 2024

Kassandra is wonderful. She listens. She is professional. She is very pleasant and is responsive.

Reviewed on May 21, 2024

Dr Bernard is one of the best physicians I have encountered at CCF. She gives solid advice followed by genuine caring. I am blessed to have her.

Reviewed on Apr 2, 2024

She was very quick in the room maybe 2 min or less she did not go through the med she in the computer she asked for changes I said non and she's said ok and finished and left. Not personable at all

Reviewed on Mar 19, 2024

Kassandra is easy to communicate with, listens and is an excellent care provider.

Reviewed on Feb 5, 2024

Health provider, Cassandra Bernard, is a wonderful person. Listens to everything I say and always finds solutions to any problems I may have.

Reviewed on Dec 15, 2023

She Very Nice To Me And Help With Everything I Needed Done

Reviewed on Dec 14, 2023

I love PA Bernard. She is absolutely fantastic! I just appreciate her attentiveness when I speak to her, her humor, her ability to understand my concerns, order bloodwork, submit scripts, and do paperwork. She is absolutely top notch.

Reviewed on Nov 25, 2023

She eas kind considerate and thorough

Reviewed on Nov 8, 2023

Ms. Bernard is one of the midst respectful and nicest person you would ever want to help you, I truly appreciate her and respect her dearly.

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