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Department Internal Medicine
Primary Location Willoughby Hills Family Health Center
Type of Doctor Both Adults and Children & Adolescents
Languages English
Surgeon No
Locations Specialties & Treatments

Treatment & Services

  • General Pediatric Medicine
  • Pediatrician
  • Pediatrics
  • Primary Care Pediatrics
View all 4 Treatment & Services +


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Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Residency - Detroit Medical Center
Internal Medicine/Pediatrics
Detroit, MI USA

Graduate School - UNC Gillings School of Global Public Health
Public Health
Chapel Hill, NC USA

Medical Education - University of North Carolina at Chapel Hill School of Medicine
Chapel Hill, NC USA

Undergraduate - Fisk University
Nashville, TN USA

Specialty Interests

Adolescent Health Breastfeeding and Its Benefits Patient health maintenance and education

Research & Publications

Research & Publications

See publications for Shayla Lester, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 9/29/2023, Dr. Lester has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

288 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.8

54 Patient Comments

Reviewed on Nov 13, 2023

Very good doctor

Reviewed on Oct 30, 2023

My experience with scheduling is always excellent the reps customer service skills are wonderful. My experience with Dr. Shayla Lester is amazing she cares about the patients she actually read our charts she's patient, knowledgeable, caring, respectful, overall Dr. Lester is a Phenomenal Physician!

Reviewed on Oct 30, 2023

My Physician is extremely knowledgeable and does well across the board.

Reviewed on Oct 30, 2023

I tell friends my family and co-workers about my Dr. And her assistant. So far 2 family members and 1 co- worker has switched to Dr Lester and they are very pleased with her and her team.

Reviewed on Oct 24, 2023

This is the best doctor in the land!!!

Reviewed on Oct 23, 2023

Dr Lester has really improved my confidence in Cleveland Clinic. As a black man it is hard to trust doctors, this mis trust has been eliminated thanks to Dr Lester. I feel like she is on my team.

Reviewed on Oct 20, 2023

Service they was very awesome, , very well appreciated,my Dr. Lester is outstanding

Reviewed on Oct 17, 2023

Dr. Lester is very caring and professional. Despite time constraints and other pressures she always ensures a thorough examination and assessment.

Reviewed on Oct 16, 2023

We love Dr. Lester

Reviewed on Oct 6, 2023

I always feel as though my health and well-being are in good hands with Dr. Lester. She's a great listener, and she is also honest with me in a way that makes me feel like she's on my team and wants the best for me. I am grateful to have her as my doctor.

Reviewed on Oct 6, 2023

Very good experience, Dr. Lester is very thorough!

Reviewed on Oct 6, 2023

Good experience, Dr. Lester is very thorough!

Reviewed on Sep 21, 2023

This was our first time seeing Dr. Lester - she is outstanding. Thorough, kind, explained the diagnosis. Great experience!

Reviewed on Aug 18, 2023

Dr Lester is extremely knowledgeable and caring

Reviewed on Aug 17, 2023

Dr. Communicated very well, good suggestions, encouraging! Spent a lot of time with this aged woman, allowing our conversation to be heard by phone by my nurse daughter.

Reviewed on Aug 15, 2023

The doctor gave me her complete attention as I told her of my on going medical issues.

Reviewed on Aug 11, 2023

Dr.Shayla Lester is the most amazing provider I've encountered in years. Her attentiveness to her patients is heart warming and makes taking your children to the doctors office comfortable and I'm very much satisfied with her care and experience.

Reviewed on Aug 7, 2023

I have recommended Dr. Shayla Lester to my friends and coworkers. One attempted to choose her as her primary but was told that Dr. Lester was not taking new patients until possibly next year.

Reviewed on Aug 1, 2023

I just love Dr. Lester

Reviewed on Jul 31, 2023

Dr. Lester is a very kind doctor. Never let her leave Cleveland Clinic!!!!

Reviewed on Jul 28, 2023

She is good and she listened

Reviewed on Jul 25, 2023

Dr. Lester is personable and willing to listen to my concerns.

Reviewed on Jul 18, 2023

First time in my life that I've ever told a friend or family member that I actually have a personal. I am 44 years of age and I've never experienced the authenticity that Doctor Lester displays. Thank you for having her on your team!

Reviewed on Jul 13, 2023

Dr. Lester is a pleasure to have as a physician

Reviewed on Jul 10, 2023

I love Dr Lester. No complaints whatsoever

Reviewed on Jun 22, 2023

Dr. Shayla Lester is AMAZING! She genuinely cares, is so thorough about every aspect of my health. One of the very best doctors I've ever had!

Reviewed on Jun 17, 2023

Dr. Lester is always very friendly. She listens to my concerns and provide direction.

Reviewed on Jun 17, 2023

Dr Lester is so busy sometimes it is difficult to get an appointment

Reviewed on Jun 16, 2023

I am so pleased to have found Dr. Lester. She is a breath of fresh air after struggling to find a good fit for me. She was attentive, a great listener, and really made me feel like a person not just a patient. I am so grateful to have found her as a provider.

Reviewed on Jun 15, 2023

Dr. S. Lester listened, cared, was kind and very informative. She made me understand better.

Reviewed on Jun 13, 2023

Everyone deserves a primary care physician like Dr. Shayla Lester. She is very attentive, respectful and courteous. I also appreciate how she educates me about my health and every change I experience. Very helpful. Her sense of humor is also top notch. Her fun helps the "medicine" go down, if you know what I mean.

Reviewed on Jun 5, 2023

Doctor Lester is very professional. Friendly and understanding too

Reviewed on Jun 2, 2023

Actively listened to my concerns and took a detailed history. Made my child feel comfortable and was extremely thorough and respectful. Answered all of my questions and concerns. Very pleased! She was amazing

Reviewed on May 22, 2023

I felt as ease with Dr. Lester. I have all the confidence she has my well being in mind.

Reviewed on May 22, 2023

Dr. Lester took her time to listen to my issues.

Reviewed on May 20, 2023

I have recommended her to others, she Is awesome.

Reviewed on May 16, 2023

This was my first face to face meeting with Dr. Lester and she far exceeded my expectations. I felt she was very thoughtful and thorough. Just as concerned that I got the medical treatment she felt best and making sure that I fully understood what we discussed about my treatment and options.

Reviewed on May 9, 2023

Wonderful doctor!! First off she clearly read my history before we met which impressed me and as a result had questions for me. She truly listened to me and so we were able to actually talk with one another. Nice sense of humor, realistic goals for me, very thorough. SO much better than my previous PCP. I look forward to working with Dr. Lester hopefully for the rest of my life!

Reviewed on Apr 22, 2023

Enjoyed my visit dr.lester is great

Reviewed on Mar 27, 2023

Incredible experience. I have total trust in my care provider!

Reviewed on Mar 27, 2023

Dr. Lester has only been my PCP for almost two years and she has been fantastic. She takes the time to listen even when her schedule is tight. Her medical attention to my needs as a patient have been consistent and she always encourages me to put myself first. #selfcare101

Reviewed on Mar 27, 2023

Dr Lester spent a great amount of time talking with us about My 97 year old mother and her health and options.

Reviewed on Mar 20, 2023

Dr. Lester is very good, she listens to her patients, explains treatment choices and conditions well, and takes time to understand

Reviewed on Mar 17, 2023

I can honestly say Dr. Lester is one of the best physicians I've ever had.

Reviewed on Mar 9, 2023

Dr. Lester is very professional and kind.

Reviewed on Feb 27, 2023

Dr. Lester is a very caring person and showed that concern for my medical and my personal well-being!

Reviewed on Feb 13, 2023

I enjoy seeing Dr. Lester! She takes time with me and listens. She is caring and knowledgeable, while helping me with my medical needs.

Reviewed on Feb 9, 2023

I wish there were an "above and beyond" category. Dr Lester is a superstar. Her knowledge is incredible and her care and respect is unmatched by any other doctor I have come in contact with.

Reviewed on Feb 6, 2023

Dr Lester listened and responded. She was respectful caring and seems to go above and beyond to care for her patients. The talks to you which allows me to discuss anything health wise to her. "Thank you Doctor Lester"

Reviewed on Jan 17, 2023

Great Doctor......

Reviewed on Jan 17, 2023

This experience was extremely pleasant. This was one of the best initial establishing care appointments I have ever had. Dr Lester is very personable.

Reviewed on Jan 17, 2023

I recommend Dr. Lester to anyone who wants a physician who cares and understands.

Reviewed on Jan 16, 2023

Dr. Lester is the best physician I've had in the past 20 years.

Reviewed on Dec 31, 2022

Dr Lester was amazing! She interacted with my four-year-old, giving her autonomy and confidence. She never made us feel rushed and thoughtfully responded to each of our concerns. We have already changed her to be our PCP and will definitely recommend her to anyone looking for a pediatrician in this area.

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