Emergency icon Important Updates
Department Internal Medicine
Primary Location Willoughby Hills Fam Hlth Ctr
Type of Doctor Both Adults and Children & Adolescents
Languages English
Surgeon No
Locations Specialties & Treatments

Treatment & Services

  • General Pediatric Medicine
  • Pediatrician
  • Pediatrics
  • Primary Care Pediatrics
View all 4 Treatment & Services +


Is Cleveland Clinic Part of Your Insurance?

Review a list of accepted insurance plans for our Northeast Ohio locations or learn more about purchasing a contracted managed care plan.

View All Plans
Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Residency - Detroit Medical Center
Internal Medicine/Pediatrics
Detroit, MI

Medical Education - University of North Carolina at Chapel Hill School of Medicine
Chapel Hill, NC

Graduate School - UNC Gillings School of Global Public Health
Public Health
Chapel Hill, NC

Undergraduate - Fisk University
Nashville, TN


  • Pediatrics
  • Internal Medicine

Specialty Interests

Adolescent HealthBreastfeeding and Its BenefitsPatient health maintenance and education

Research & Publications

Research & Publications

See publications for Shayla Lester, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 2/1/2024, Dr. Lester has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

278 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.9

70 Patient Comments

Reviewed on May 18, 2024

My only hesitation in recommending Dr Lester is the difficulty in scheduling.

Reviewed on May 17, 2024

Dr. Lester was well prepared for my visit. She was aware of recent lab results and of prior problems and concerns.

Reviewed on Apr 30, 2024

Good Dr.

Reviewed on Apr 19, 2024

I just love Dr Lester. She makes you feel very comfortable. She makes you feel like she really cares about your health.

Reviewed on Apr 18, 2024

My PCP Doctor is the best.

Reviewed on Mar 25, 2024

Dr.Lester is always honest and truthful.

Reviewed on Mar 12, 2024

Dr. Shayla Lester is always attentive to my needs and takes time to listen to my concerns.

Reviewed on Mar 12, 2024

Dr. Shayla Lester, hands down, is the most efficient, caring, competent, attentive, and resourceful physician I have ever had. I have been in and out of medical care since I was a child, and she provides top-tier care. She answers questions directly and explains things in a way that I can understand. There is not enough I can say about her. Suffice it to say, if she were to ever leave the Clinic, I would follow her practice. I will remain her patient until she decides to retire.

Reviewed on Mar 12, 2024

Video visits are hit or miss. My physician still provided top-tier service so the issues with technology are not on her at all.

Reviewed on Mar 11, 2024

Dr. Lester always treats me with respect and takes time to explain any health issues

Reviewed on Mar 5, 2024

Dr Lester is an exceptional provider. She listens. Includes the patient in the care plan

Reviewed on Mar 4, 2024

Dr. Lester is an excellent physician.

Reviewed on Mar 1, 2024

Dr tried contacting me, and the trial of getting back to her nurse for the question was long and required waiting on the phone probably an hour total.

Reviewed on Feb 26, 2024

Great experience. Dr. Lester was very encouraging when making suggestions for exercise routines.

Reviewed on Feb 26, 2024

I find Doctor Lester to be a very good PCP. We have very good conversations about my medical concerns.

Reviewed on Feb 26, 2024

Dr Shayla Lester is the best 10 out of 10 service

Reviewed on Feb 26, 2024

Dr Lester took the time to listen to me and really cares

Reviewed on Feb 26, 2024

Dr. Lester listens carefully and discusses everything completely. I appreciate the time she took to listen to me.

Reviewed on Feb 20, 2024

LOVE Dr Lester!! She really cares about her patients

Reviewed on Feb 15, 2024

Dr. Lester is very attentive and pays attention to the needs of her patients!

Reviewed on Feb 8, 2024

Dr. Lester always shows concern, listens, and is very thorough

Reviewed on Jan 29, 2024

My experience with Dr. Lester was excellent.

Reviewed on Jan 19, 2024

Awesome experience with Dr Lester. She takes time to discuss all options to better take care of myself. She discusses my medication, gives good advice she has been a pleasure to have as a physician

Reviewed on Jan 16, 2024

Dr. Lester is very concerned and competent and loves her patients.

Reviewed on Jan 16, 2024

Dr. Lester is the best doctor for me and my family. She really cares about her patients. She very knowledgeable and sincere about medicine.

Reviewed on Jan 8, 2024

Dr. Lester is so thorough and truly listens and cares. She is the best doctor I have ever had!

Reviewed on Jan 8, 2024

Highly recommend Dr. Lester!!!

Reviewed on Jan 5, 2024

Dr. Lester was perfect in helping me deal with the assortment of medical issues I have and providing me with ideas, options and support.

Reviewed on Dec 14, 2023

After each visit with Dr. Lester I feel very informed and able to know what my next step should be for any treatment I may need. I also and very pleased with the follow up appointments for test results and the concern from Dr. Lester. She also is very good at explaining things In terms that I am able to understand as a patient.

Reviewed on Dec 12, 2023

Dr. Lester is someone I would highly recommend to another person! 11 out of 10!!!

Reviewed on Nov 24, 2023

Dr. Lester was terrific! Love her! So refreshing and relatable! Cares about her patients. Very personable!

Reviewed on Nov 24, 2023

Dr. Lester is the BEST!!

Reviewed on Nov 21, 2023

Dr. Lester is always professional. She is thorough and I truly feels that she has my best interest in mind.

Reviewed on Nov 20, 2023

Great doctor!!!

Reviewed on Nov 20, 2023

She listen to my reason I was there and I love she appreciate I have lost weight.

Reviewed on Nov 20, 2023

Dr Lester is great!!!

Reviewed on Nov 17, 2023

Dr. Lester is always well prepared for my visit. She has reviewed my bloodwork and previous appointments/concerns before the appointments. She is very thorough and shows concern for me. I am very pleased with her care.

Reviewed on Nov 13, 2023

Very good doctor

Reviewed on Oct 30, 2023

My experience with scheduling is always excellent the reps customer service skills are wonderful. My experience with Dr. Shayla Lester is amazing she cares about the patients she actually read our charts she's patient, knowledgeable, caring, respectful, overall Dr. Lester is a Phenomenal Physician!

Reviewed on Oct 30, 2023

My Physician is extremely knowledgeable and does well across the board.

Reviewed on Oct 30, 2023

I tell friends my family and co-workers about my Dr. And her assistant. So far 2 family members and 1 co- worker has switched to Dr Lester and they are very pleased with her and her team.

Reviewed on Oct 24, 2023

This is the best doctor in the land!!!

Reviewed on Oct 23, 2023

Dr Lester has really improved my confidence in Cleveland Clinic. As a black man it is hard to trust doctors, this mis trust has been eliminated thanks to Dr Lester. I feel like she is on my team.

Reviewed on Oct 20, 2023

Service they was very awesome, , very well appreciated,my Dr. Lester is outstanding

Reviewed on Oct 17, 2023

Dr. Lester is very caring and professional. Despite time constraints and other pressures she always ensures a thorough examination and assessment.

Reviewed on Oct 16, 2023

We love Dr. Lester

Reviewed on Oct 6, 2023

I always feel as though my health and well-being are in good hands with Dr. Lester. She's a great listener, and she is also honest with me in a way that makes me feel like she's on my team and wants the best for me. I am grateful to have her as my doctor.

Reviewed on Oct 6, 2023

Very good experience, Dr. Lester is very thorough!

Reviewed on Oct 6, 2023

Good experience, Dr. Lester is very thorough!

Reviewed on Sep 21, 2023

This was our first time seeing Dr. Lester - she is outstanding. Thorough, kind, explained the diagnosis. Great experience!

Reviewed on Aug 18, 2023

Dr Lester is extremely knowledgeable and caring

Reviewed on Aug 17, 2023

Dr. Communicated very well, good suggestions, encouraging! Spent a lot of time with this aged woman, allowing our conversation to be heard by phone by my nurse daughter.

Reviewed on Aug 15, 2023

The doctor gave me her complete attention as I told her of my on going medical issues.

Reviewed on Aug 11, 2023

Dr.Shayla Lester is the most amazing provider I've encountered in years. Her attentiveness to her patients is heart warming and makes taking your children to the doctors office comfortable and I'm very much satisfied with her care and experience.

Reviewed on Aug 7, 2023

I have recommended Dr. Shayla Lester to my friends and coworkers. One attempted to choose her as her primary but was told that Dr. Lester was not taking new patients until possibly next year.

Reviewed on Aug 1, 2023

I just love Dr. Lester

Reviewed on Jul 31, 2023

Dr. Lester is a very kind doctor. Never let her leave Cleveland Clinic!!!!

Reviewed on Jul 28, 2023

She is good and she listened

Reviewed on Jul 25, 2023

Dr. Lester is personable and willing to listen to my concerns.

Reviewed on Jul 18, 2023

First time in my life that I've ever told a friend or family member that I actually have a personal. I am 44 years of age and I've never experienced the authenticity that Doctor Lester displays. Thank you for having her on your team!

Reviewed on Jul 13, 2023

Dr. Lester is a pleasure to have as a physician

Reviewed on Jul 10, 2023

I love Dr Lester. No complaints whatsoever

Reviewed on Jun 22, 2023

Dr. Shayla Lester is AMAZING! She genuinely cares, is so thorough about every aspect of my health. One of the very best doctors I've ever had!

Reviewed on Jun 17, 2023

Dr. Lester is always very friendly. She listens to my concerns and provide direction.

Reviewed on Jun 17, 2023

Dr Lester is so busy sometimes it is difficult to get an appointment

Reviewed on Jun 16, 2023

I am so pleased to have found Dr. Lester. She is a breath of fresh air after struggling to find a good fit for me. She was attentive, a great listener, and really made me feel like a person not just a patient. I am so grateful to have found her as a provider.

Reviewed on Jun 15, 2023

Dr. S. Lester listened, cared, was kind and very informative. She made me understand better.

Reviewed on Jun 13, 2023

Everyone deserves a primary care physician like Dr. Shayla Lester. She is very attentive, respectful and courteous. I also appreciate how she educates me about my health and every change I experience. Very helpful. Her sense of humor is also top notch. Her fun helps the "medicine" go down, if you know what I mean.

Reviewed on Jun 5, 2023

Doctor Lester is very professional. Friendly and understanding too

Reviewed on Jun 2, 2023

Actively listened to my concerns and took a detailed history. Made my child feel comfortable and was extremely thorough and respectful. Answered all of my questions and concerns. Very pleased! She was amazing

Back to Top