Nancy Kempke, CNP

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Patient Satisfaction Reviews

158 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall		Star Ratings 4.9 out of 5
Explains	4.9
Courtesy, Respect & Concern	4.9
Patient Rating of Doctor	4.9

4 Patient Comments

Reviewed on Dec 3, 2019

I would unequivocally recommend Nancy Kempke as a healthcare provider due to her knowledge, thoroughness, empathy, and personalized approach to her patients & staff. She is another provider that CCF needs to do everything to keep on board.

Reviewed on Oct 22, 2019

I had previously an appt with Dr Mehra. I had to cancel. She is very busy and hard to get an appt on shortwr notice than I usually allow. But Nancy was very helpful and gave me lots of good information. I will see Dr. Mehra for my next appt.

Reviewed on May 15, 2019

Despite dealing the difficulties getting an appt, I am glad I was able to get an appt with Nancy, whom I've never met before. She was very attentive and showed mutual concern regarding concerns I had related to my ongoing condition. I liked that she commented that she read my file prior to my visit, but she still had questions regarding my treatment. It showed me that she had concerns for my care and welll being.... I appreciated that. Nancy was very nice, friendly, and easy to talk to regarding my concerns. She even gave me advice on how to address concerns to my main doctor regarding medications I need to stop for an upcoming procedure. Furthermore, she told me her schedule at the Twinsburg campus, as well as Dr. Carlos Rodriguez's, so that I can plan future visits at Twinsburg campus instead of having to travel to the Main campus for follow-up appts. I am grateful for this additional information as it showed she genuinely cared about my concerns.

Reviewed on Apr 17, 2019

Seeing Nancy is like going to see a friend. I feel very comfortable in her office. She is my favorite health care provider.

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