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Department Family Medicine
Primary Location Family Physicians Willoughby Hills
Type of Doctor Adults Only
Languages English
Surgeon No
Locations
Primary Location

Family Physicians Willoughby Hills

Appointment:
440.386.4200
Desk:
440.386.4200
Specialties & Treatments

Treatment & Services

  • Family Medicine
View all 1 Treatment & Services +
Insurance

Insurance

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Education & Professional Highlights

Education & Professional Highlights

Appointed
2020

Education & Fellowships

Residency - Saint Elizabeth Health Center
Family Practice
Youngstown, OH USA
1990

Medical Education - Wright State University School of Medicine
Dayton, OH USA
1987

Undergraduate - Xavier University
Cincinnati, OH USA
1982

Certifications

  • Family Medicine - Geriatric Medicine
Research & Publications

Research & Publications

See publications for John Bertsch.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 5/14/2021, Dr. Bertsch has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

505 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Listens 4.6
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.9

97 Patient Comments

Reviewed on May 25, 2021

I love doctor Bertsch; he's fantastic!

Reviewed on May 19, 2021

Many of my friends go to Dr. Bertsch and we love him.

Reviewed on May 18, 2021

Have a great doctor goes above and beyond

Reviewed on May 18, 2021

Dr. Bertsch is always very thorough in answering any of my cares or concerns. He always willing to take the time to explain and discuss with me any and all options for treatment or referrals.

Reviewed on May 14, 2021

My husband and I both see Dr. Bertsch and can honestly say he has changed our lives. Dr. Bertsch is thorough, kind, compassionate, relatable and a holistic caregiver. He can be hard to get in with, but would not go anywhere else. We trust Dr. Bertsch and would recommend anyone to see him. He has been my family's PCP for nearly 10 years. He is proud to be apart of Cleveland Clinic and what an addition to your staff!

Reviewed on May 10, 2021

My experience was very good. Front desk was very nice and friendly. Dr. Bertsch's bedside manner is unbeatable.

Reviewed on May 10, 2021

Dr. Bertsch was very good and very thorough. He is very likable and, as I said before, has a great bedside manner.

Reviewed on May 4, 2021

Dr. John Bertsch is an outstanding doctor. He has always found a solution for all my medical problems and I've been seeing him for over 35 years -- as does my husband and my daughter.

Reviewed on May 4, 2021

I always recommend Dr. Bertsch to my friends

Reviewed on Apr 30, 2021

Dr Bertsch is awesome-- caring! great sense of humor! listens! answers all questions!!

Reviewed on Apr 30, 2021

Dr. Bertsch identifies problems, explains them VERY well, listens to my concerns and we discuss how to best treat any problems.

Reviewed on Apr 30, 2021

Everyone at Dr. Bertsch's Office is Excellent !!!!!Dr. Bertsch is the Best Doctor in the World to me !!!!

Reviewed on Apr 30, 2021

This is the best Doctor's Office I have evet been to !

Reviewed on Apr 30, 2021

Doctor Bertsch is the BEST !!!!!!

Reviewed on Apr 30, 2021

I was able to see the doctor in a timely manner!

Reviewed on Apr 30, 2021

*Dr. Bertsch is excellent! Very thorough! He explained the blood results so thoroughly. He is the only doctor I've had who has been so through with that.

Reviewed on Apr 30, 2021

Dr Bertsch explains everything so the average person can understand it. I wish I had found him years ago.

Reviewed on Apr 29, 2021

Dr Bertsch always listens, questions, explains as thoroughly as I ask. I never feel like I'm being rushed

Reviewed on Apr 28, 2021

Dr Bertsch treats us very well and he is the best physician we have for last 20 years

Reviewed on Apr 23, 2021

dr bertsch and staff are awesome!

Reviewed on Apr 23, 2021

Really like Dr Bertsch

Reviewed on Apr 21, 2021

Dr. Bertsch is not only the best doctor; he's a saint

Reviewed on Apr 7, 2021

Dr. Bertsch is exceptilnal in my opinion , easy to talk to and understand.

Reviewed on Apr 7, 2021

Always a pleasant experience, I actually enjoy going to see the doctor.

Reviewed on Apr 5, 2021

Always a great experience with Dr. BERTSCH!

Reviewed on Apr 3, 2021

dr. Bertch has always given me the straight truth about all my medical issues. The Clinic needs more like him and his staff.

Reviewed on Mar 31, 2021

I enjoy this office, would not anywhere else. Dr. Bertsch is every helpful and goes over everything he can to help me.

Reviewed on Mar 31, 2021

I referred my grandsons to Dr. Bertsch and this office.

Reviewed on Mar 30, 2021

Dr. Bertsch and his staff are excellent and very helpful

Reviewed on Mar 30, 2021

Dr. Bertsch is a great doctor.

Reviewed on Mar 30, 2021

I've recommended Dr. Bertsch to several people. He is there Dr. now.

Reviewed on Mar 29, 2021

It's great to have a competent, professional,Knowledgeable Doctor Who can assess the problem quickly and do everything to help me. Having breast cancer two surgeries,Covid. And now the staph infection, I needed my primary care doctor because he is the best one who has handled the problems that arise for me. Everyone else pales in comparison.

Reviewed on Mar 27, 2021

Dr Bertsch is an excellent physician and a good friend. In addition to being a skilled practitioner, he is an exceptional educator taking time to explain problems and listening to my concerns. Using the MyChart application I can email non urgent questions knowing that I will receive a prompt answer from him or one of his support staff.

Reviewed on Mar 27, 2021

I have recommended Dr. Bertsch and his practice team in the past and will continue in the future if asked.

Reviewed on Mar 24, 2021

l couldn't be more pleased with my Doctor.

Reviewed on Mar 17, 2021

Have been a patient of Dr. Bertsch for more than 25 years. He has always been a very caring doctor who goes out of his way to give us the best advice and care.

Reviewed on Mar 16, 2021

Dr. Bertsch & his staff are the best. took his time, explained everything to me, and answered my questions. highly recommend him!

Reviewed on Mar 15, 2021

Dr Bertsch did an excellent job

Reviewed on Mar 15, 2021

I've always had a good experience at Dr. Bertsch himself and with everyone on his staff

Reviewed on Mar 12, 2021

Dr. Bertsch is the best, I've been with him for over 20yrs.

Reviewed on Mar 10, 2021

Dr. Bertsch 9s an outstanding Doctor I would not go any place else.

Reviewed on Mar 6, 2021

very good practice Dr John Bertch

Reviewed on Mar 3, 2021

Dr. Bertsch is the best!

Reviewed on Mar 2, 2021

Dr. Bertsch, is always caring about whatever healthcare problems we may struggle with, and takes the time to explains whatever cares maybe.

Reviewed on Mar 2, 2021

My wife and I know that Dr. Bertsch is a very caring doctor. He cares for his patients.

Reviewed on Mar 1, 2021

my entire family trusts this dr. for over 25 years

Reviewed on Feb 16, 2021

I would give Dr. Bertsch a rating above very good if there was a selection for that.

Reviewed on Feb 13, 2021

Dr. Bertsch is a superior physician, a model of what a primary care physician should be.

Reviewed on Feb 12, 2021

dr Bertsch and staff are wonderful, kind and compassionate. the best.

Reviewed on Feb 12, 2021

*Dr. Bertsch is always the best. He shows concern about me every time I see him.

Reviewed on Feb 9, 2021

My experience was very good and felt comfortable talking to my doctor as if I was in his office. He was very interested in hearing how I felt and offering tests to help in resolving my medical problems.

Reviewed on Feb 9, 2021

I'm very satisfied with my whole experience with my virtual visit. He's an excellent doctor and very fortunate to have him as my doctor.

Reviewed on Feb 6, 2021

Dr. Bertsch is thorough and excellent with communication. I trust him with all aspects of my primary care.

Reviewed on Jan 25, 2021

Dr. Bertsch was very knowledgeable, answered all questions and was very personable

Reviewed on Jan 22, 2021

I have been going to Dr Bertsch for many years. He has always been kind and understanding. I would recommend him to anybody looking for a excellent Doctor.

Reviewed on Jan 20, 2021

I have been seeing Dr Bertsch for years. He always takes the time to answer my questions and explains anything I don't understand. I have complete confidence in him.

Reviewed on Jan 20, 2021

I love Dr. Bertsch. He listens well. He is a genuine Dr. He doesn't rush you and treat you like a number

Reviewed on Jan 16, 2021

excellent doctor

Reviewed on Jan 15, 2021

Have recommended numerous family members to Dr. Bertsch, who are now his clients. Excellent care, takes time to explain things,. Considers your concerns and suggestions and if disagreement explains why he feels something may not be the best course. But always listens to your concerns

Reviewed on Jan 15, 2021

Best care I've ever received from any physician

Reviewed on Jan 15, 2021

Dr. Bertsch always takes the time to listen and explain things so that I understand it.

Reviewed on Jan 12, 2021

A thorough exam with explantions amd concerns and questions answerd.

Reviewed on Jan 12, 2021

Dr. Bertsch always very professional, listens to your concerns and explains everything and is very outgoing and personable

Reviewed on Jan 11, 2021

I didn't take a prescription because of side effects. After the office nurse said to try it with food, i did and was ok.the statin was a year old prescription. I have called Dr. Bertschs 3 times to get this statin refilled and nothing yet. The first call was on 1/12/21. This isn't the first time calls have gone unanswered.

Reviewed on Dec 2, 2020

I have been going to Dr Bertsch for almost 30 years and I highly respect his opinion and guidance on my health care.

Reviewed on Nov 28, 2020

Dr Bertsch always spends lots of time and is always willing to have a discussion.

Reviewed on Nov 17, 2020

Dr. Bertsch is a wonderful physician. He is so caring and explains everything is great detail.

Reviewed on Oct 23, 2020

Dr bertsch was patient and thorough despite being extremely busy. always puts my mother at ease.

Reviewed on Oct 21, 2020

Dr. Bertsch continues to make me feel seen and heard. I trust his medical honesty.

Reviewed on Sep 25, 2020

I have always found Dr. Bertsch to be a caring physician whose explanations are thorough. He is always through many decades with my parents and more recently myself to be upbeat and never rushed. He will spend as much time as you need to make sure that you understand thoroughly any issue!

Reviewed on Sep 12, 2020

I have been seeing *Dr. Bertsch for approaimately 20 yrs. He is professional, knowledgeable, and caring. I respect and admire him and couldn't ask for a better.

Reviewed on Sep 2, 2020

I have never had a physician as fantastic as Dr. Bertsch. His is so, so smart, so very caring and very responsive to my needs. By far the best doctor I have ever had!

Reviewed on Sep 2, 2020

I always recommend Dr. Bertsch, the people I have recommended him to loved him as well. My only issue is that he is not taking any new patients. I have several friends that could really use a doctor like Dr. Bertsch.

Reviewed on Aug 5, 2020

Dr. Bertsch always addresses any concerns I have and explains things in a way that is easily comprehended.

Reviewed on Jul 28, 2020

Dr Bertsch is always thorough when we talk. He listens and then answers with any and all options. Have had him as my primary for many years and so appreciate him.

Reviewed on Jul 28, 2020

I have been a patient of Dr. Bertsch for over 20 years. I trust him and thank him for his honesty and all he does.

Reviewed on Jul 15, 2020

I've never had a bad experience with Dr. Bertsch he's been my doctor for a long time

Reviewed on Jul 15, 2020

He's the best of the best. He takes his time and truly cares about his patient and their family as a whole. Has compassion and empathy! Many doctors have lost, or never had this important key element in patient care!

Reviewed on Jul 6, 2020

Dr.Bertsch is the best.

Reviewed on Jul 6, 2020

Dr Bertsch explains everything so well. And he's knowledgeable about everything we discussed.

Reviewed on Jul 1, 2020

Dr. Bertsch is a wonderful doctor. I have complete trust in him. The exceptional care he provided for my elderly parents is the reason I chose him for my family's doctor. He educates the patient as he treats them. I will use only the hospital where he has privileges. My trust in Cleveland Clinic is even greater now that he is a provider in the system.

Reviewed on Jun 24, 2020

our visit was pleasant, thorough and meds well explained during the conversation. Dr Bertsch is always above average in making sure any and all questions are answered in a manner that is understood by the patient. a baseline was given as to when I should start feeling better with instructions to call by that date if I got worse or wasn't progressing.

Reviewed on Jun 24, 2020

I have been seeing Dr. Bertsch for years now and there is no question of my trust in him to take care of my health , I have always found him to be honest and thorough.

Reviewed on Jun 22, 2020

I always recommended Dr. Bertsch to everyone. I'm torn now because he is the best, but I'm not sure I want to share him with any more people than he already has.

Reviewed on Jun 17, 2020

Dr. Bertsch is and has been always attentive to my health for well over 25 years. Answers any and all questions throughly. He's the best!!!

Reviewed on Jun 17, 2020

Doc Bertch goes above and beyond

Reviewed on Jun 16, 2020

dr. bertsch is always caring, honest and 'real'. I dont feel like just a case number, I feel like he remembers me as an actual person.

Reviewed on Jun 16, 2020

This was the best we have done with any of our doctors. Everything worked perfectly and Dr. Bertsch explained everything that I could understand

Reviewed on Jun 13, 2020

I can ask nothing more from a health provider

Reviewed on Jun 10, 2020

I have always recommended my doctor to others. When you have someone good and one that you completely trust you just don't let go.

Reviewed on Jun 6, 2020

I always recommend dr Bertsch to others! always listens and is concerned. a wonderful doctor!

Reviewed on Jun 6, 2020

Dr. John Bertsch is a kind, and takes the time to listen and explain medical questions.

Reviewed on Jun 5, 2020

Dr. Bertsch is the man!

Reviewed on Jun 2, 2020

Awesome doctor

Reviewed on Jun 1, 2020

Im very happy to have Dr. J. Bertsch as my doctor of many years. Can we clone him?

Reviewed on May 27, 2020

Dr bertsch ALWAYS takes the time to make sure he explains everything so that you understand your situation!!

Reviewed on May 27, 2020

The services that Dr. Bertsch and his staff provide are always top notch as far as I'm concerned.

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