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Department Family Medicine
Primary Location Family Physicians Willoughby Hills
Type of Doctor Adults Only
Languages English
Surgeon No
Locations
Primary Location

Family Physicians Willoughby Hills

Appointment:
440.386.4200
Desk:
440.386.4200
Specialties & Treatments

Treatment & Services

  • Family Medicine
View all 1 Treatment & Services +
Insurance

Insurance

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Education & Professional Highlights

Education & Professional Highlights

Appointed
2020

Education & Fellowships

Residency - Saint Elizabeth Health Center
Family Practice
Youngstown, OH USA
1990

Medical Education - Wright State University School of Medicine
Dayton, OH USA
1987

Undergraduate - Xavier University
Cincinnati, OH USA
1982

Certifications

  • Family Medicine - Geriatric Medicine
Research & Publications

Research & Publications

See publications for John Bertsch.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 5/14/2021, Dr. Bertsch has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

548 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Listens 4.5
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.9

146 Patient Comments

Reviewed on Nov 3, 2021

The doctor listens and takes his time with you that's what I like and he knows who you are you're just not a number.

Reviewed on Oct 30, 2021

Dr. Bertsch is the best!

Reviewed on Oct 29, 2021

THE STAFF AND DOCTOR ARE ALWAYS KIND, FRIENDLY & ACCOMADATING. I AM TREATED WITH RESPECT AND THE LOCATION IS VERY SAFE

Reviewed on Oct 29, 2021

Would like to refer others to the doctor.

Reviewed on Oct 27, 2021

Very good doctor practice very very kind and polite people

Reviewed on Oct 27, 2021

Always a positive experience when I go to family physician that's what it is it's all family

Reviewed on Oct 26, 2021

Dr. Bertsch always listens well, explains clearly and thoroughly, and is very aware and knowledgeable. In addition, he is kind and personable. My family is grateful for him.

Reviewed on Oct 26, 2021

Very informative visit with Dr. Bertsch

Reviewed on Oct 23, 2021

Very nice Staff at the Office. Always a pleasure when I see Dr. Bertsch.

Reviewed on Oct 14, 2021

Dr. Bertsch is a rock star

Reviewed on Oct 14, 2021

Dr. Bertsch is a rock star even when he's ill.

Reviewed on Oct 12, 2021

Dr Bertsch is always pleasant, quick, and efficient

Reviewed on Oct 5, 2021

Dr Bertsch is excellent

Reviewed on Oct 4, 2021

Dr. Bertsch was excellent with me!

Reviewed on Oct 4, 2021

Dr Bertsch is a excellent Doctor Keith and myself are very happy with Dr Bertsch

Reviewed on Oct 2, 2021

Been with this doctor for many years and so has my whole family I recommend him to everyone

Reviewed on Sep 29, 2021

Dr. Bertsch is an excellent doctor. He takes his time and answers all my questions

Reviewed on Sep 29, 2021

Awesome doctor

Reviewed on Sep 28, 2021

Dr Bertch is excellent

Reviewed on Sep 27, 2021

Dr Bertsch always supplies great service

Reviewed on Sep 24, 2021

I love entire office from office staff to all nurses to Dr John Bertsch.

Reviewed on Sep 24, 2021

Doctor bertsch and his staff are incomparable to any other medical care I have received. He's the BEST!!!

Reviewed on Sep 17, 2021

Have been going to Dr. Bertsch for over 25 years - we always get the best care

Reviewed on Sep 17, 2021

Dr Bertsch always does a respectful job

Reviewed on Sep 13, 2021

*Dr. Bertsch & his staff are excellent.

Reviewed on Sep 13, 2021

*Dr. Bertsch & staff are excellent.

Reviewed on Sep 13, 2021

Dr.Bertsch always takes the time to answer all of my questions and gives me information to help with my problems.

Reviewed on Sep 13, 2021

The doctor is "The Best" for all the above reasons! Always thorough and caring

Reviewed on Sep 7, 2021

Nice visit with Dr. Bertsch.

Reviewed on Sep 4, 2021

Staff member Jeri S. Is the best. She is always so pleasant and nice on the phone and in person. She will always take great care of you. The nurses are all wonderful. Dr. Bertsch is A SUPER DOCTOR.

Reviewed on Sep 3, 2021

Dr. Bertsch is a blessing and I really appreciate him as a professional and person.

Reviewed on Aug 31, 2021

He is by far the best doctor I've ever had. He is very thorough

Reviewed on Aug 30, 2021

Dr. Berscht was very friendly and helpful and courteous to me and has a pleasant personality. He is very professional and knowledgeable in his work.

Reviewed on Aug 30, 2021

We love Dr Bertsch but very difficult to get appointments. He is very popular.

Reviewed on Aug 27, 2021

Dr Bertsch has been my Primary care physician for 27 years and I will not go to anyone else, he is very caring and an excellent doctor!

Reviewed on Aug 27, 2021

Best doctors office I have ever used and the only one for almost 30 years, nice acquisition on Cleveland Clinics part.

Reviewed on Aug 20, 2021

Dr Bertsch is an amazing physician and explains everything well.

Reviewed on Aug 20, 2021

Staff is great. I couldn't get a physical earlier (when I wanted) but I understand how extremely busy Dr. Bertsch and staff are especially after he worked the COVID floor at Euclid for MONTHS!

Reviewed on Aug 20, 2021

Dr. Bertsch, has tremendous bedside manners, is always professional and !very informative. He motivates me to work at my health making it my desire to never miss an annual physical.

Reviewed on Aug 18, 2021

Dr Bertsch is truly a very kind and compassionate man. Thankful he is my PCP!

Reviewed on Aug 9, 2021

Over the years, I have always found Dr. Bertsch to be very caring and "on top of his game". He puts the patient first.

Reviewed on Aug 9, 2021

Dr bertsch is such a great doctor. Always happy to see me. Takes it personal to make sure I'm getting the best health care and making sure I take all my meds.

Reviewed on Aug 9, 2021

Wonderful Doctor

Reviewed on Aug 6, 2021

Love dr. B. Been going to him for over 35 yes. I moved to hinckley and will not find another doc till he retires. I drive a long way to see him. A great doc.

Reviewed on Aug 6, 2021

Love dr b and his staff. They are so caring. I have not seen this with other care providers at cc. You need more of them.

Reviewed on Aug 4, 2021

Dr. Bertsch is very willing to patiently discuss my health conditions and proper ways to achieve and stay healthy.

Reviewed on Aug 4, 2021

Dr. Bertsch has been consistent in his concern for me as his patient

Reviewed on Aug 3, 2021

Dr Bertsch is excellent, he is the best doctor I've ever had, I love him! I have recommended him to family and friends.

Reviewed on Aug 2, 2021

I refer to Dr. Bertsch frequently. Thank you for all the kind attention you've given over the years.

Reviewed on Aug 2, 2021

Always a very good experience at Dr. Bertsch office

Reviewed on Jul 30, 2021

Dr. Bertsch is AWESOME.

Reviewed on Jul 30, 2021

Dr. Bertsch treated me with respect and took the time to address all my problems.

Reviewed on Jul 28, 2021

Always a very good visit to Dr Betcsh,, he is awesome and so with his staff

Reviewed on Jul 26, 2021

I really enjoy seeing Dr Bertsch he always makes me feel comfortable

Reviewed on Jul 26, 2021

Dr Bertsch is an exemplary physician and should be considered as a role model for interns.

Reviewed on Jul 26, 2021

Dr Bertsch has outstanding patient skills and provides meaningful explanations about his statements concerning my health

Reviewed on Jul 16, 2021

The doctor spent considerable time with me to insure that all my concerns were discussed and moved on positively

Reviewed on Jul 14, 2021

Dr Bertsch has always taken the time to explain my options and answer any questions I might have had.

Reviewed on Jul 14, 2021

I have been going to Dr Bertsch since 1995 because I trust him to listen to me and answer my questions and take seriously any concerns I have. I have always felt very confident of the care I have received from him.

Reviewed on Jul 2, 2021

Talking with *Dr. Bertsch about any concern gets his full attention - I feel comfortable no matter my problem, big or small, he gives it his full attention.

Reviewed on Jul 2, 2021

Always kind & caring. I would & have recommended *Dr. Bertsch & his practices.

Reviewed on Jun 29, 2021

Dr. Bertche is great.

Reviewed on Jun 29, 2021

Dr. Bertche is great

Reviewed on Jun 28, 2021

Dr. Bertsch is fantastic-can't sing his praises enough.

Reviewed on Jun 25, 2021

Dr Bertsch explained more to me than any other Dr I've had in YEARS. He's very knowledgeable.

Reviewed on Jun 25, 2021

My PCP, Dr. Bertsch, Is one of the best around! He is caring and attentive and actually takes the time to sit with me and understand my issues. He explains all my options and knows my family history! I continue to recommend him to family and friends whenever I can because I truly trust him with my health and my family's health!

Reviewed on Jun 23, 2021

A great doctor and great support staff

Reviewed on Jun 23, 2021

Amazing doctor, very happy with his care and attention to detail.

Reviewed on Jun 14, 2021

dr Bertsch and staff are the best. knowledgeable and very easy to talk to. very satisfied, dr. Bertsch is very kind and understanding, and listens.

Reviewed on Jun 10, 2021

Dr Bertsch is the best doctor I have ever had and I would say he is the best East of the Mississippi

Reviewed on Jun 10, 2021

Doc & staff are professional, extremely courteous and helpful, friendly and calming. Top notch care!

Reviewed on Jun 10, 2021

Dr. Bertsch is always informative, patient, excellent listener, excellent diagnostician, so kind, and he has a great personality and sense of humor. He makes it pleasant to go to the doctor's office. How many physicians have that testimony in their reviews? :)

Reviewed on Jun 10, 2021

Dr. Bertsch is an outstanding Doctor and I tell everyone thats the Doctor you should see

Reviewed on Jun 9, 2021

Dr. Bertsch's staff is amazing - kind, considerate. Phone calls are returned promptly

Reviewed on Jun 9, 2021

Dr. Bertsch provides computer pictures to assist in explanations. Offers to send emails with additional medical information.

Reviewed on Jun 9, 2021

He's a great doctor and so are his nurses. Very informative, friendly, gives suggestions and always figures out the problem. The best doctor I ever had.

Reviewed on Jun 9, 2021

Dr. Bertsch is great!

Reviewed on May 25, 2021

I love doctor Bertsch; he's fantastic!

Reviewed on May 19, 2021

Many of my friends go to Dr. Bertsch and we love him.

Reviewed on May 18, 2021

Have a great doctor goes above and beyond

Reviewed on May 18, 2021

Dr. Bertsch is always very thorough in answering any of my cares or concerns. He always willing to take the time to explain and discuss with me any and all options for treatment or referrals.

Reviewed on May 14, 2021

My husband and I both see Dr. Bertsch and can honestly say he has changed our lives. Dr. Bertsch is thorough, kind, compassionate, relatable and a holistic caregiver. He can be hard to get in with, but would not go anywhere else. We trust Dr. Bertsch and would recommend anyone to see him. He has been my family's PCP for nearly 10 years. He is proud to be apart of Cleveland Clinic and what an addition to your staff!

Reviewed on May 10, 2021

My experience was very good. Front desk was very nice and friendly. Dr. Bertsch's bedside manner is unbeatable.

Reviewed on May 10, 2021

Dr. Bertsch was very good and very thorough. He is very likable and, as I said before, has a great bedside manner.

Reviewed on May 4, 2021

Dr. John Bertsch is an outstanding doctor. He has always found a solution for all my medical problems and I've been seeing him for over 35 years -- as does my husband and my daughter.

Reviewed on May 4, 2021

I always recommend Dr. Bertsch to my friends

Reviewed on Apr 30, 2021

Dr Bertsch is awesome-- caring! great sense of humor! listens! answers all questions!!

Reviewed on Apr 30, 2021

Dr. Bertsch identifies problems, explains them VERY well, listens to my concerns and we discuss how to best treat any problems.

Reviewed on Apr 30, 2021

Everyone at Dr. Bertsch's Office is Excellent !!!!!Dr. Bertsch is the Best Doctor in the World to me !!!!

Reviewed on Apr 30, 2021

This is the best Doctor's Office I have evet been to !

Reviewed on Apr 30, 2021

Doctor Bertsch is the BEST !!!!!!

Reviewed on Apr 30, 2021

I was able to see the doctor in a timely manner!

Reviewed on Apr 30, 2021

*Dr. Bertsch is excellent! Very thorough! He explained the blood results so thoroughly. He is the only doctor I've had who has been so through with that.

Reviewed on Apr 30, 2021

Dr Bertsch explains everything so the average person can understand it. I wish I had found him years ago.

Reviewed on Apr 29, 2021

Dr Bertsch always listens, questions, explains as thoroughly as I ask. I never feel like I'm being rushed

Reviewed on Apr 28, 2021

Dr Bertsch treats us very well and he is the best physician we have for last 20 years

Reviewed on Apr 23, 2021

dr bertsch and staff are awesome!

Reviewed on Apr 23, 2021

Really like Dr Bertsch

Reviewed on Apr 21, 2021

Dr. Bertsch is not only the best doctor; he's a saint

Reviewed on Apr 7, 2021

Dr. Bertsch is exceptilnal in my opinion , easy to talk to and understand.

Reviewed on Apr 7, 2021

Always a pleasant experience, I actually enjoy going to see the doctor.

Reviewed on Apr 5, 2021

Always a great experience with Dr. BERTSCH!

Reviewed on Apr 3, 2021

dr. Bertch has always given me the straight truth about all my medical issues. The Clinic needs more like him and his staff.

Reviewed on Mar 31, 2021

I enjoy this office, would not anywhere else. Dr. Bertsch is every helpful and goes over everything he can to help me.

Reviewed on Mar 31, 2021

I referred my grandsons to Dr. Bertsch and this office.

Reviewed on Mar 30, 2021

Dr. Bertsch and his staff are excellent and very helpful

Reviewed on Mar 30, 2021

Dr. Bertsch is a great doctor.

Reviewed on Mar 30, 2021

I've recommended Dr. Bertsch to several people. He is there Dr. now.

Reviewed on Mar 29, 2021

It's great to have a competent, professional,Knowledgeable Doctor Who can assess the problem quickly and do everything to help me. Having breast cancer two surgeries,Covid. And now the staph infection, I needed my primary care doctor because he is the best one who has handled the problems that arise for me. Everyone else pales in comparison.

Reviewed on Mar 27, 2021

Dr Bertsch is an excellent physician and a good friend. In addition to being a skilled practitioner, he is an exceptional educator taking time to explain problems and listening to my concerns. Using the MyChart application I can email non urgent questions knowing that I will receive a prompt answer from him or one of his support staff.

Reviewed on Mar 27, 2021

I have recommended Dr. Bertsch and his practice team in the past and will continue in the future if asked.

Reviewed on Mar 24, 2021

l couldn't be more pleased with my Doctor.

Reviewed on Mar 17, 2021

Have been a patient of Dr. Bertsch for more than 25 years. He has always been a very caring doctor who goes out of his way to give us the best advice and care.

Reviewed on Mar 16, 2021

Dr. Bertsch & his staff are the best. took his time, explained everything to me, and answered my questions. highly recommend him!

Reviewed on Mar 15, 2021

Dr Bertsch did an excellent job

Reviewed on Mar 15, 2021

I've always had a good experience at Dr. Bertsch himself and with everyone on his staff

Reviewed on Mar 12, 2021

Dr. Bertsch is the best, I've been with him for over 20yrs.

Reviewed on Mar 10, 2021

Dr. Bertsch 9s an outstanding Doctor I would not go any place else.

Reviewed on Mar 6, 2021

very good practice Dr John Bertch

Reviewed on Mar 3, 2021

Dr. Bertsch is the best!

Reviewed on Mar 2, 2021

Dr. Bertsch, is always caring about whatever healthcare problems we may struggle with, and takes the time to explains whatever cares maybe.

Reviewed on Mar 2, 2021

My wife and I know that Dr. Bertsch is a very caring doctor. He cares for his patients.

Reviewed on Mar 1, 2021

my entire family trusts this dr. for over 25 years

Reviewed on Feb 16, 2021

I would give Dr. Bertsch a rating above very good if there was a selection for that.

Reviewed on Feb 13, 2021

Dr. Bertsch is a superior physician, a model of what a primary care physician should be.

Reviewed on Feb 12, 2021

dr Bertsch and staff are wonderful, kind and compassionate. the best.

Reviewed on Feb 12, 2021

*Dr. Bertsch is always the best. He shows concern about me every time I see him.

Reviewed on Feb 9, 2021

My experience was very good and felt comfortable talking to my doctor as if I was in his office. He was very interested in hearing how I felt and offering tests to help in resolving my medical problems.

Reviewed on Feb 9, 2021

I'm very satisfied with my whole experience with my virtual visit. He's an excellent doctor and very fortunate to have him as my doctor.

Reviewed on Feb 6, 2021

Dr. Bertsch is thorough and excellent with communication. I trust him with all aspects of my primary care.

Reviewed on Jan 25, 2021

Dr. Bertsch was very knowledgeable, answered all questions and was very personable

Reviewed on Jan 22, 2021

I have been going to Dr Bertsch for many years. He has always been kind and understanding. I would recommend him to anybody looking for a excellent Doctor.

Reviewed on Jan 20, 2021

I have been seeing Dr Bertsch for years. He always takes the time to answer my questions and explains anything I don't understand. I have complete confidence in him.

Reviewed on Jan 20, 2021

I love Dr. Bertsch. He listens well. He is a genuine Dr. He doesn't rush you and treat you like a number

Reviewed on Jan 16, 2021

excellent doctor

Reviewed on Jan 15, 2021

Have recommended numerous family members to Dr. Bertsch, who are now his clients. Excellent care, takes time to explain things,. Considers your concerns and suggestions and if disagreement explains why he feels something may not be the best course. But always listens to your concerns

Reviewed on Jan 15, 2021

Best care I've ever received from any physician

Reviewed on Jan 15, 2021

Dr. Bertsch always takes the time to listen and explain things so that I understand it.

Reviewed on Jan 12, 2021

A thorough exam with explantions amd concerns and questions answerd.

Reviewed on Jan 12, 2021

Dr. Bertsch always very professional, listens to your concerns and explains everything and is very outgoing and personable

Reviewed on Jan 11, 2021

I didn't take a prescription because of side effects. After the office nurse said to try it with food, i did and was ok.the statin was a year old prescription. I have called Dr. Bertschs 3 times to get this statin refilled and nothing yet. The first call was on 1/12/21. This isn't the first time calls have gone unanswered.

Reviewed on Dec 2, 2020

I have been going to Dr Bertsch for almost 30 years and I highly respect his opinion and guidance on my health care.

Reviewed on Dec 2, 2020

Dr. Bertsch and his whole staff are wonderful

Reviewed on Nov 28, 2020

Dr Bertsch always spends lots of time and is always willing to have a discussion.

Reviewed on Nov 27, 2020

dr. Bertsch has always gone over and above basic care for my husband and me. he answers our questions and concerns completely

Reviewed on Nov 17, 2020

Dr. Bertsch is a wonderful physician. He is so caring and explains everything is great detail.

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