Treatment & Services
- Fracture Care
- Pain Medicine
Specialty in Diseases & Conditions
- Aging Spine
- Back Disorders
- Back Pain
- Back Strains & Sprains
- Cervical and Lumbar Degenerative Disc Disease
- Cervical, Thoracic and Lumbar Spine Disorders
- Degenerative Spine Disease
- Facet Arthropathy
- Facet Joint Syndrome
- Herniated Disc
- Hip Pain
- Leg Pain
- Lumbar Radiculopathy
- Neck Pain
- Sacroiliac Joint Dysfunction
- Spinal Fractures
- Spine Wellness
- Stenosis - Spinal
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Education & Professional Highlights
Education & Fellowships
Graduate School - Case Western Reserve University
Family Nurse Practitioner
Cleveland, OH USA
Medical Education - Case Western Reserve University
Cleveland, OH USA
Undergraduate - Miami University
Oxford, OH USA
Undergraduate - Case Western Reserve University
Cleveland, OH USA
- Family Nurse Practitioner
Research & Publications
(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)
134 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||4.8|
|Patient Rating of Doctor||4.8|
7 Patient Comments
Reviewed on Nov 10, 2020
Dr. McCraken was very caring and concerned for the well being of the patient. I wish all doctors followed her example of showing care for the patient.
Reviewed on Sep 24, 2020
Dr. McCracken was very precise in her explanation of what her role if any was going to be. She explained that her expertise was back-related, and not extremities (legs, feet, arms, etc.) She therefore made a neurology consultation part of the plan. I respect that level of transparency in my provider. I found her very personable during my visit.
Reviewed on Jun 29, 2020
I love Kelsey. She's an amazing provider
Reviewed on Mar 6, 2020
always have had good service the doctors and nurses are very interested in your health honest polite
Reviewed on Jan 24, 2020
The Spine Institute was recommended by a friend whose wife was a patient of Dr.Orr. I'm so happy I followed his recommendations.
Reviewed on Dec 3, 2019
I was finally explained what was going on with my issues. The first doctor I saw at another place gave me no answers when I asked what was going on with me and why is this happening and what to do. all they said is I need shots or surgery. McCracken listen to me, took the time to hear my symptoms. was empathetic to them. she assessed me, viewed my MRI and x-rays and explained what was happening and what disks were and how to treat them in a very thorough way. And told me the steps in treating nerve pain in what can be done next if PT doesn't work. I left feeling happy and uplifted. excited to be sent to a less abrasive treatment to start with. she even researched PT professionals in my area and gave me names to choose from. because I live an hour away. I feel safe and in her care and that she is leading me in the right direction of help. I have recommended her to many already
Reviewed on Nov 22, 2019
My overall experience with the provider was far ABOVE average
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