Emergency icon Important Updates
Department Ophthalmology
Primary Location Cleveland Clinic Main Campus
Type of Doctor Adults Only
Languages Chinese, English
Surgeon Yes
Locations
Cleveland Clinic Main Campus
Primary Location

Cleveland Clinic Main Campus

Appointment:
216.444.2020
Desk:
216.839.4015
Fax:
216.292.5544

Additional Locations

Specialties & Treatments

Treatment & Services

  • Cataract Surgery
  • Eye Examinations
  • Intraocular Lens Implantation
  • Ophthalmic Surgery
  • Ophthalmology
View all 5 Treatment & Services +

Specialty in Diseases & Conditions

  • 20/20 Vision
  • Astigmatism
  • Cataracts
  • Eye Care Facts for Older Americans
  • Glaucoma
  • Ocular Health
  • Ocular Injuries
  • Presbyopia
  • Refractive Errors
View all 9 Specialties +
Insurance

Insurance

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Review a list of accepted insurance plans for our Northeast Ohio locations or learn more about purchasing a contracted managed care plan.

View All Plans
Education & Professional Highlights

Education & Professional Highlights

Appointed
2015

Education & Fellowships

Residency - Cleveland Clinic
Ophthalmology
Cleveland, OH USA
2015

Internship - Akron City Hospital
Transitional Medicine
Akron, OH USA
2012

Medical Education - Case Western Reserve University School of Medicine
Cleveland, OH USA
2011

Undergraduate - University of Florida
Gainesville, FL USA
2006

Certifications

  • Ophthalmology
Research & Publications

Research & Publications

See publications for Jack Shao, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 7/23/2023, Dr. Shao has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

718 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Courtesy, Respect & Concern 5
Patient Rating of Doctor 5

183 Patient Comments

Reviewed on Jan 11, 2024

Very happy with Dr shao

Reviewed on Jan 10, 2024

Dr Shao did a fantastic job. One of the best doctors I've ever experienced. He is competent, smart, decisive, kind, and compassionate. World class.

Reviewed on Jan 10, 2024

Dr Shao is world class. Best of the best!

Reviewed on Jan 8, 2024

Established course of care with Dr. Shao much appreciated

Reviewed on Jan 4, 2024

Dr Shao is an awesome doctor. He cares about his patients. I trust him with making decisions regarding my eye health. Always including me in decisions and outcomes.

Reviewed on Jan 3, 2024

Dr Shao is one of the top physicians I've ever had. His is bright, efficient, thorough. He explains things clearly. In this occasion he did not seem rushed. He is kind and considerate. I recommend him often . The problem is access.

Reviewed on Dec 22, 2023

My experience with Dr. Shao was excellent. He's courteous, friendly and professional.

Reviewed on Dec 22, 2023

Dr. Shao is an excellent physician, and yes, I have recommended him to family and friends.

Reviewed on Dec 21, 2023

As previously stated, both Iana and Dr. Shao we're caring, kind, and professional.

Reviewed on Dec 21, 2023

Everything about Dr. Shao and his staff is outstanding.

Reviewed on Dec 21, 2023

I would recommend Dr. Shao to everyone.

Reviewed on Dec 20, 2023

Dr Shao is superb

Reviewed on Dec 18, 2023

Dr Shao is the kindest Doctor.I hope Ccf recognizes what a wonderful Doctor he is.

Reviewed on Dec 13, 2023

This was a very pleasant visit. Dr. Shao was very professional and friendly. He greeted with a firm handshake. He was very personable and took time to explain my treatment and the concerns. I felt he truly cared for me as a patient and person. He put me at ease and made me feel very comfortable.

Reviewed on Dec 13, 2023

Dr. Shao is always professional and cares about your health.

Reviewed on Dec 13, 2023

Doctor is very communicative. Answers all questions and concerns. Very polite and concerned.

Reviewed on Dec 13, 2023

Dr Shao is the most caring Dr I have seen in my 65 years.

Reviewed on Dec 7, 2023

Dr Shao is one of the nicest people!! He is so knowledgeable and expressed understanding. He is very well respected by his team.

Reviewed on Dec 6, 2023

Dr Shao is warm, friendly, reassuring and informative. I will return.

Reviewed on Dec 4, 2023

Dr Shao is totally present during an appointment. He listens carefully and addresses every concern or question. I have great confidence in the care he delivers. He never appears rushed and has a very pleasant manner.

Reviewed on Dec 1, 2023

Dr. Shao's bed side manner is so wonderful. He is caring and kind and made me feel at ease with has confidence as a surgeon

Reviewed on Dec 1, 2023

Dr. Shao is caring and explains every aspect of surgery and results clearly.

Reviewed on Nov 30, 2023

Dr. Jack is wonderful!! Hw Is very informative and made my surgery and follow up appointments comfortable! I am SO PLEASED with the results in my new vision!!

Reviewed on Nov 30, 2023

Dr. Shao was wonderful throughout out my treatment! He is so friendly and cheerful and extremely skilled in what he does. He exceeded my expectations in every way.

Reviewed on Nov 27, 2023

Dr. Shao is an incredible surgeon & very personable practitioner. His practice is very organized & his staff are great. These qualities combine to engender a strong sense of trust, comfort & ease in his patients.

Reviewed on Nov 27, 2023

My experience with Dr. Shao has been the same over the years of services, ... Nothing but a pleasure.

Reviewed on Nov 27, 2023

Dr. Shao is very personable, makes one feel at ease. He's open and receptive to all questions and presents information in a way that is easily understood. All options are presented and he encourages one to come to a decision that would be in one's best interest. For me, having been recently diagnosed with early Fuch's dystrophy and early cataracts by him, I needed to decide on waiting another year for cataract surgery or going ahead and scheduling it sooner. He helped me to understand that by removing the cataracts now, it would lessen the damage to the corneas by using less energy to remove the early cataracts. I messaged him on mychart later. He replied within a few hours ! I think he's a very caring knowledgeable and excellent opthamologist and I will recommend him to others.

Reviewed on Nov 16, 2023

Dr. Shao is hands down the best!

Reviewed on Nov 16, 2023

Dr. Shao came to get me personally and I never had that kind of experience by a doctor. I was very impressed by this. He was great!!!!!

Reviewed on Nov 15, 2023

Dr. Shao made my experience so pleasant and comfortable. I have never experienced a most patience, kind, and soft spoken doctor. I felt completely at ease. I would recommend Dr. Shao to anyone who needs eye surgery. He is a great example of how a doctor should be. I truly believe Cleveland Clinic is very lucky to have someone like Dr. Shao at the Clinic.THANK YOU DR. SHAO!!!!!

Reviewed on Nov 13, 2023

Dr.Shao is The Best at what he does. He's provides " World Class Care" Cleveland Clinic is so fortunate to have him on they team. I been in glasses all my life, Dr. Shao has given me a dream come true - Good Vision without Glasses/Contacts.

Reviewed on Nov 10, 2023

Dr Shao made me feel very comfortable and confident under his care

Reviewed on Nov 10, 2023

From my first visit, I found Dr. Shao as being a calming/caring person, very professional and just plain nice. The day of my surgery, he brought in his whole staff and introduced each one before going into the surgical room and each asked me if there are any questions. But what really got me was when the doctor got behind me and pushed my bed into the surgical suite!, I asked him what was he doing, he replied, we're all going in together. I've had two surgeries there and both doctors came in asked a couple of questions and said see you in the room. I don't know where you got Dr. Shao from, but please recruit more. And if I may give a suggestion, at least once a month have him lead a training class on how to talk with patients. I know that once a month may be unattainable, but it would let staff know they are trying to tell us something. I've noticed signs everywhere about hostile conduct, verbal/physical threats and actions will not be tolerated, and It shouldn't, but!!, that works both ways, Some staff members shouldn't be so condescending, looking down on people, not listening especially in a crisis situation. I speak from experience, I had those type of staff members, became verbally hostile and was shall I say a red Flagged for my conduct. I say all of this to say Dr. Shao is refreshing, very refreshing, you really have a gem, and I have recommended him to several people. Thank you for the opportunity of speaking about him. Peace be with you all.

Reviewed on Nov 9, 2023

Oh WOW! This Doctor Was Awesome! I was Very Nervous About this visit. I left feeling like I was Once Again Blessed By God! The Doctor made me feel That Comfortable. He was Awesome!!!

Reviewed on Nov 9, 2023

Had a very nice doc visit. People everywhere to get help and I had my cousin there to wheel me around in the wheelchair you had a entrance. Valet was excellent and Dr. Shao and his staff were friendly and efficient.

Reviewed on Nov 8, 2023

Dr. Shao is knowledgeable, friendly & funny, competent, respectful, thoughtful; he anticipates needs and remembers details about me. Pts. Can't get a better doctor than him!

Reviewed on Nov 8, 2023

I can't find enough superlatives to describe Dr. Shao. From my 1st appointment with him through my surgery until now he has been amazing. His bedside manner puts you at ease immediately and his skills as a physician are unsurpassed.

Reviewed on Nov 2, 2023

Dr Jack Shao has a friendly professional manner I felt at ease learning he will perform an eye procedure I need

Reviewed on Nov 2, 2023

All Care Providers that I interacted with treated me with respect and clearly answered any questions I had.

Reviewed on Nov 2, 2023

Dr Shao couples his expertise with compassionate care.

Reviewed on Oct 27, 2023

Dr. Shao and his team couldn't have been any more accommodating to our change in schedule They all were very empathetic to a lay person who can't help but be nervous about any eye surgery. They took care to answer any questionsI. I would rate them not very good but excellent.

Reviewed on Oct 26, 2023

Dr. Shao is an extraordinary care provider. He's a gentleman is every sense of the word. Dr. Shao warmly greets me as though we've been friends for years! I've had a few procedures which went very well with the desired outcomes. I'm pleased with his services. Thank you.

Reviewed on Oct 25, 2023

My experience of working with Dr. Shau and the team at Cole Eye Institute was flawless from start to finish. Each step and interaction with the team assured me that I was getting the best treatment available. I highly recommend Dr. Shau and his team.

Reviewed on Oct 23, 2023

Dr. Shao is excellent.

Reviewed on Oct 23, 2023

Excellent doctor and staff. Takes a long time to get an appointment.

Reviewed on Oct 23, 2023

Dr Shau and the nurse who did the eye chart exam were so caring, totally respectful, kind, and interested in my vision issues. They explained each step thoroughly.

Reviewed on Oct 23, 2023

I have already recommended Dr Shau and staff to a friend.

Reviewed on Oct 19, 2023

Dr. Shao is very personable and professional, empathetic and I would always recommend him.

Reviewed on Oct 18, 2023

Dr Shao was great.

Reviewed on Oct 18, 2023

Dr Shao is an outstanding physician; knowledgeable & compassionate!

Reviewed on Oct 18, 2023

Excellent staff, physician!!!

Reviewed on Oct 12, 2023

Dr. Shao is just the best Cleveland Clinic provider I have had. He takes time to answer questions and explains things clearly.

Reviewed on Oct 12, 2023

Dr. Shao is amazing. I'm very anxious about my eyesight (wore glasses for 50 years until my cataract surgery) and he always reassures me and makes me feel better. He explains things clearly in language I can understand and is just the nicest person.

Reviewed on Oct 12, 2023

I recommend everyone I know to see Dr. Shao especially if the need cataract surgery.

Reviewed on Oct 12, 2023

Dr. Shape is amazing

Reviewed on Oct 11, 2023

I felt that Dr Shao was very personable, kind and knowledgeable. He explained everything clearly

Reviewed on Oct 11, 2023

Dr. Gave me great info for my eye care

Reviewed on Oct 9, 2023

Dr. Shao is a wonderful compassionate physician. He cares for his patients and always explains the procedures of my eye exam. I would highly recommend him and have recommended him to my friends and family. He is just wonderful.

Reviewed on Oct 9, 2023

Overall care was excellent- great team at this location-work efficiently and effectively as a team. Dr. Shao is very kind, diligent and personable

Reviewed on Oct 9, 2023

Dr. Shoa was by far the kindest physician I ever encountered I wish he could be my overall physician

Reviewed on Oct 4, 2023

Dr. Shao is a well knowledgable professional with great patience. Great doctor! Great service! Great experience! Thanks!

Reviewed on Oct 4, 2023

Dr Shao is exceptionally caring

Reviewed on Sep 25, 2023

Dr. Shao was very helpful in getting me to understand my condition.

Reviewed on Sep 25, 2023

Dr. Shao and the staff were incredibly nice, thoughtful and knowledgeable. my visit was a great experience

Reviewed on Sep 22, 2023

His doctor is just one of those doctors that makes you feel very important and puts you at ease the very first time you meet him. The whole time during the appointment he is excellant.

Reviewed on Sep 22, 2023

Dr Shao was awesome!!!Wonderful personality but very professional. He exudes confidence with a genuine desire to help. Seems very humble while very capable. His staff are complimentary of Dr Shao and extolled his skills and kindness.

Reviewed on Sep 21, 2023

Dr Shao is a wonderful doctor! He has treated me and my family with utmost respect, concern, and professionalism during all our visits with him. He is a very kind physician with excellent bedside manners! We look forward to our appointments with him. CCF is lucky to have him!

Reviewed on Sep 20, 2023

Dr. SHAO is very kind and listens when I'm discussing condition of my eyes. He's very thorough and explains everything. Very capable in his specialty. Nursing staff excellent also

Reviewed on Sep 20, 2023

Very knowledgeable doctor. Easy to talk to. Caring and pleasant professional demeanor.

Reviewed on Sep 15, 2023

Dr Shao is professional,courteous and polite. Explains the entire treatment and surgeries procedure.

Reviewed on Sep 14, 2023

Very pleased with Dr.

Reviewed on Sep 13, 2023

Very good doctor, explained things in a way that was very understandable

Reviewed on Sep 13, 2023

Highly recommend dr shao and his practice.

Reviewed on Sep 13, 2023

Have very much enjoyed being cared for by Dr. Shao

Reviewed on Sep 11, 2023

Dr. Shao and staff are very caring about their patients

Reviewed on Sep 11, 2023

Dr Shao is terrific.

Reviewed on Sep 11, 2023

Dr. Shao is an amazing human being. He's thoughtful, caring and a great surgeon. It's clear he enjoys his work and I've recommended him to several friends. I feel exceptionally fortunate to have him as my opthalmologist and how he made the cataract surgery a seamless event. The entire experience was fantastic.

Reviewed on Aug 31, 2023

I would recommend Dr. Shao anytime! Professional all the way!

Reviewed on Aug 31, 2023

Dr. Shao was wonderful!

Reviewed on Aug 30, 2023

The care providers are always respectful, informative, and educate where needed. I have highly suggested them to many people.

Reviewed on Aug 28, 2023

Great Dr I love personality with me.very good . I want to thank him for everything.

Reviewed on Aug 25, 2023

I have already recommended Dr.Shao to several people.

Reviewed on Aug 23, 2023

Dr. Shao is the best doctor I have ever seen!

Reviewed on Aug 23, 2023

Dr. Shao is the best!

Reviewed on Aug 23, 2023

Best doctor I've ever had in my 77 years !!!

Reviewed on Aug 21, 2023

I would have appreciated bing able to ask questions about eye irritations but Dr kept time moving very fast!

Reviewed on Aug 21, 2023

Dr Shao is a wonderful doctor. He is caring and always answers all my questions and concerns.

Reviewed on Aug 17, 2023

Dr. Shao was amazing. Such a great personality as well as being an excellent physician. He doesn't rush and he takes the time to answer all your questions. He Is a physician you can talk to. I will definitely be recommending him as well as Cleveland Clinic. I had excellent care with Dr. Shao. No problems with my surgery. It couldn't have went any better.

Reviewed on Aug 17, 2023

My experience during this procedure was totally outstanding. Dr Shao is not only a excellent physician, he is the most outstanding person I have ever met! It was a privilege to have been associated with him and the entire team. Thanks very very much

Reviewed on Aug 17, 2023

The scheduler was very patient as I wanted specific Dr.s I had identified and not those coming up as available. Paula was very helpful in explaining so of the narrow specialties of a few I'd selected and help me get in to one I was very happy with. She then advised me to be sure to wait list.

Reviewed on Aug 17, 2023

Dr Shao made me feel very welcome and appreciated as a CCF patient.

Reviewed on Aug 16, 2023

Dr. Shao is an excellent provider. He didn't rush me and he answered my questions. His recommendations didn't alarm me, and he advised me to come back yearly. I was hoping to make an appointment a year out, but they said I had to wait until 6 months out.

Reviewed on Aug 16, 2023

Good and not fair because several on-call ophthalmologists saw me on a Saturday at main campus. It was an emergency and I really appreciated them seeing me. The follow up took too long, but was worth the wait to see Dr. Shao.

Reviewed on Aug 16, 2023

Great Doctor Wonderful experience

Reviewed on Aug 9, 2023

Dr.Shou was extremely patient and took his time explaining everything in detail. He gave me options to choose, and together we decided on an action plan.His demeanor and open communication made it very easy for me to understand and ask questions.

Reviewed on Aug 9, 2023

Physician and staff very nice. Great experience

Reviewed on Aug 7, 2023

Dr. Is very personable and always looks like a movie star

Reviewed on Aug 7, 2023

Dr Shao is one of the nicest doctors I've had. Extremely professional, kind, courteous & informative.

Reviewed on Aug 7, 2023

Dr. Shao is terrific!

Reviewed on Aug 4, 2023

Dr. Shao is a great doctor.

Reviewed on Jul 28, 2023

Dr. Shao is the utmost informative, kind, respectful and skilled physician I've ever encountered. Whenever I leave an appointment with him, I feel confident in his care, my concerns comforted, well-respected, and with a smile on my face.

Reviewed on Jul 24, 2023

Jack Shao is an expert physician and eye surgeon. I found him to be always cheerful and extremely kind, honest, patient, and compassionate. I will always encourage anyone I know facing cataract surgery to ask for him.

Reviewed on Jul 24, 2023

Dr. Shao's assistant who tested my eyesight was highly competent and professional but also friendly, patient and kind with me, giving me the time I needed to make choices about what I was seeing.

Reviewed on Jul 19, 2023

Dr. Jack Shao is one of the most personable people and doctor I have ever met! He greets with a smile, handshake, and is very upbeat! He is fantastic!!

Reviewed on Jul 19, 2023

Dr. Shao is an awesome asset to your organization. Your Centralized Scheduling departments procedures are broken.

Reviewed on Jul 17, 2023

Dr Shao is still the same caring and gentle man that I met a few years ago, he has NOT let his success change him into a god. Plus he is still the best dressed M.D. I know.

Reviewed on Jul 17, 2023

Dr shao is the best dr, knowledgeable, professional, caring with the best bed side mannerHe saved my vision, so very happy with his care He is the best !

Reviewed on Jul 14, 2023

Dr Shao is very professional, and exemplifies why I continue to fly from the San Francisco area to get superior medical care.

Reviewed on Jul 10, 2023

Very positive experience. Really liked Dr. Shao

Reviewed on Jul 10, 2023

Dr. Jack Shao always greets with a smile! He makes you feel like you're the most important person in his life. I can't say enough about him, like no other provider I've had. I will always refer patients to him, the Cleveland Clinic should strive to have more like him!

Reviewed on Jul 10, 2023

Dr. Shoa, throughout our history with being seen by this physician, he's always amazed me. We sincerely wish that there was more professionals on this level.

Reviewed on Jul 10, 2023

Dr Shao is one of the most professional doctors I have met. Courteous, knowledgeable, answered all questions. Took time with me

Reviewed on Jun 30, 2023

I love Dr.Shao . He is very kind and understanding . He answered all of my concerns and made sure I understood everything before he went on with anything else .

Reviewed on Jun 29, 2023

Dr. Shao is absolutely amazing! His bedside manner is excellent. He explains everything and most importantly he listens. I can't say enough about him. The best!!!!!!!

Reviewed on Jun 21, 2023

Dr Jack Shao was excellent. He listened to my concerns and explained everything thoroughly. He combined his knowledge with kindness. I'll definitely see him again.

Reviewed on Jun 21, 2023

Dr Shao - outstanding. Really reduced my stress meeting him. Very impressive.

Reviewed on Jun 19, 2023

Dr Shao was excellent

Reviewed on Jun 19, 2023

Dr Shao is fantastic. He goes above and beyond in all interactions. Handled all of my questions

Reviewed on Jun 16, 2023

Dr. Shao is excellent! Very patiently-friendly and lets you know that you are his priority when he is with you. He is the best!!!

Reviewed on Jun 5, 2023

I have referred several people to Dr. Shao

Reviewed on Jun 5, 2023

I highly recommend Dr. Shao to anyone looking for an ophthalmologist. I was one of the last appointments of the day and he was behind schedule, as well as on his last day of being on callyet he was still kind and attentive, and took his time during the appointment.

Reviewed on May 31, 2023

Dr. Shao is an excellent surgeon and has the best bed side manner.

Reviewed on May 26, 2023

Dr. Shao is an excellent provider. I recommend him to friends and family.

Reviewed on May 26, 2023

Getting an appointment with Dr Shao is difficult due to demand for him. Understandable -

Reviewed on May 26, 2023

Dr Shao is an asset to the Cleveland Clinic. I could schedule any number of doctors between Medina and downtown Cleveland Clinic, but none would compare to him.

Reviewed on May 25, 2023

Dr Shao was great. He answered all my questions and concerns!

Reviewed on May 24, 2023

Have already recommended others to Dr.Shao

Reviewed on May 24, 2023

Dr Shao is a role model for professional physicians

Reviewed on May 24, 2023

Dr Shao is always thorough, accessible for questions and very pleasant. I highly recommend him to all my friends and relatives.

Reviewed on May 22, 2023

Dr.Shao is a wonder Doctor. He is very loving, and caring person. He treats his patients like they are his family.

Reviewed on May 19, 2023

Dr Shao is a superb doctor

Reviewed on May 17, 2023

He is an amazing doctor with the best bedside manner!

Reviewed on May 15, 2023

Dr Shao is one of the best doctors I've had. He sets the bar for caring, personilization, and expertise. He makes you feel like you are his only patient.

Reviewed on May 15, 2023

Dr Shao kind and caring

Reviewed on May 10, 2023

Dr Shao is outstanding! He shows real concern and takes the time to make sure I understand my medical issues. His mannerisms and professionalism are top-of-the-line. I know I am in good hands with Dr. Shao.

Reviewed on May 8, 2023

I had an amazing g experience to be treated by Dr. Shao. He is an excellent doctor and 2 surgeries I had went very smoothly without any complications. He is always concerned about how I feel and is very caring person. I would recommend him to others. In my opinion he is the best Eye Surgent in Cleveland Clinic.

Reviewed on May 8, 2023

Dr. Shao is one of the best Clinic physician I have had the pleasure of meeting and treating.

Reviewed on May 8, 2023

This appointment was one of the best health care encounters I have experienced in my 58 year life (Cleveland Clinic or otherwise). This is a high-end practice and Dr. Shao will be my ophthalmologist as long as he practices here.

Reviewed on May 8, 2023

Dr. Shall, was awesome. He's an asset to the Cole team. He has excellent interpersonal skills. His ease at talking with me and explaining what was going on with my eyes was fantastic. I've been telling all my friends he's one great eye doctor.

Reviewed on Apr 28, 2023

All went very well Dr Shao an excellent DoctorVery pleased with results

Reviewed on Apr 28, 2023

Dr Shao excellent in all tefards

Reviewed on Apr 26, 2023

Dr. Shao is the penultimate doctor! He is fantastic.

Reviewed on Apr 26, 2023

Dr. Shao is one of the best doctors I have had the pleasure of coming in contact with. Excellent beside manner and a true professional at his job. Makes you feel very comfortable.

Reviewed on Apr 24, 2023

Dr. Shao is the BEST!

Reviewed on Apr 21, 2023

Well pleased with clinic and doctor Shao

Reviewed on Apr 19, 2023

Hi highly recommend Dr Shao He listened well and was very compassionate!

Reviewed on Apr 17, 2023

Dr. Shao is truly one of a kind. I have my eyesight because of his skill!

Reviewed on Apr 17, 2023

Dr. Shao is truly excellent, has exceptional interpersonal skills and very professional

Reviewed on Apr 12, 2023

My visits are always aGreat experiences . My doctor Dr. Shao is caringDoctor.

Reviewed on Apr 12, 2023

Excellent visit and exam. Dr. Shoo identified my problem and prescribed a solution that, when applied, worked to alleviate the issue.

Reviewed on Apr 12, 2023

Dr. Shao is incredible. He has given my vision back to me. He is the most personable, caring, supportive person I have ever known. I thank God he is in my life everyday. I pray for him and his family. Cleveland Clinic is blessed to have him and so am I.

Reviewed on Apr 12, 2023

Dr. Shao is amazing. I am so very grateful he is my doctor. I look forward to every appointment and trust completely in his judgment. He makes me feel safe and secure.

Reviewed on Apr 12, 2023

I will always choose Dr. Shao.

Reviewed on Apr 7, 2023

Great doctor. I can see again!

Reviewed on Apr 7, 2023

The doctor and his assistant did a wonderful job.

Reviewed on Apr 6, 2023

My primary care was provided by Dr Shao. Very good care and have referred him to my friends who may need cataract extraction.

Reviewed on Apr 5, 2023

Would recommend Dr Shao to anyone!

Reviewed on Apr 5, 2023

I am very happy with Dr. Shao' care. He explained the procedure and made me feel comfortable in a very scary situation.

Reviewed on Apr 3, 2023

Dr Shao was friendly, attentive and eager to answer any questions I had.

Reviewed on Mar 22, 2023

Wonderful doctor

Reviewed on Mar 17, 2023

Dr. Shao is the absolute best doctor that I have seen during my 27 years as a Cleveland Clinic employee. He is highly professional, courteous, respectful, knowledgeable, and skilled. He listens carefully and provides solutions. He truly cares about his patients and wants them to be satisfied with the care that he provides. I feel fortunate that he performed my cataract surgery, and I will definitely see him again when it is time for surgery on my other eye. Other doctors could learn from his amazing bedside manner! I was happy to see that Dr. Shao is involved in training the next generation of doctors. They are lucky to be learning all aspects of patient care from such a great physician, and many more patients will hopefully experience the compassionate and empathetic care that I received from Dr. Shao.

Reviewed on Mar 17, 2023

Dr. Shao is OUTSTANDING! He explained the entire procedure, showed concern for my questions and comfort, and communicated clearly. I could not have asked for better care.

Reviewed on Mar 16, 2023

Very well run office. Everyone is efficient, appointment times are on time. Dr Shau is the best! Excellent with his patients!

Reviewed on Mar 15, 2023

Dr. Shao is very courteous and really looks after the welfare of his patients. He is thorough and as a patient I am at ease every time I see him. Will definitely recommend his services to others.

Reviewed on Mar 13, 2023

Dr Shao is a professional explained everything to me pre and post surgery,made me feel comfortable and confident about the surgery!

Reviewed on Mar 13, 2023

Dr. Shao and his assistants were excellent

Reviewed on Mar 10, 2023

Love Dr. Shao!

Reviewed on Mar 10, 2023

Dr Shao is fantastic. I am a physician myself and I can say that with certainty

Reviewed on Mar 10, 2023

Dr. Shao is one of the most personable and caring physicians I've encountered. Great self presentation, warm and always the process. He's great!

Reviewed on Mar 9, 2023

From making the appointment to check in for the appointment to pre exam with Victoria and my time with Dr Shao was THE BEST I am very grateful for all the Clinic does for their patients. #1 always!

Reviewed on Mar 8, 2023

On a scale of 1 to 5, I would rate Dr. Shao a 10! He is tremendous

Reviewed on Mar 6, 2023

Dr. Shao indicated his assistant would be in touch within a week to schedule a procedure. She did indeed follow through.I found Dr. Shao to be exceptional In manner and Information shared: polite, informative, engaging, and personal in his approach.

Reviewed on Mar 6, 2023

Provider was very professional, was very caring and concerned and patient.

Reviewed on Mar 1, 2023

Dr.Shao is a very professional and knowledgeable Physican. I feel very confident In having the necessary surgery for my eyes. He made me feel confident and comfortable about his skills In the surgery he going to proform.

Reviewed on Feb 24, 2023

Definitely would recommedn Dr. Shao

Reviewed on Feb 23, 2023

Very nice and professional doctor.

Reviewed on Feb 13, 2023

First time meeting my new Doctor excellent

Reviewed on Feb 13, 2023

I recommend Dr eye doctor and Cole Eye Center Beachwood

Reviewed on Feb 8, 2023

Dr Chou is excellent

Reviewed on Feb 8, 2023

Dr Shao is a Supreme Surgeon and has a great personality

Reviewed on Feb 8, 2023

Dr Shao made me feel very comfortable He listened to my comments and gave me clear explanations.

Reviewed on Feb 8, 2023

Dr. Shao is a very caring and excellent doctor!

Reviewed on Feb 8, 2023

I trust Dr Jack Shao will perform my cataract surgeries in the best possible manner!

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