Jack Shao, MD
Primary Location
Cleveland Clinic Main Campus
- Appointment:
- 216.444.2020
- Desk:
- 216.839.4015
- Fax:
- 216.292.5544
Additional Locations
Cole Eye Institute
Cole Eye Institute Beachwood
2000 Auburn Drive, Suite 100
Beachwood, OH 44122
Directions
- Appointment:
- 216.444.2020
- Desk:
- 216.839.4015
- Fax:
- 216.292.5544
Treatment & Services
- Cataract Surgery
- Eye Examinations
- Intraocular Lens Implantation
- Ophthalmic Surgery
- Ophthalmology
Specialty in Diseases & Conditions
- 20/20 Vision
- Astigmatism
- Cataracts
- Eye Care Facts for Older Americans
- Glaucoma
- Ocular Health
- Ocular Injuries
- Presbyopia
- Refractive Errors
Insurance
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View All PlansEducation & Professional Highlights
Appointed
2015
Education & Fellowships
Residency - Cleveland Clinic
Ophthalmology
Cleveland,
OH
2015
Internship - Akron City Hospital
Transitional Medicine
Akron,
OH
2012
Medical Education - Case Western Reserve University School of Medicine
Cleveland,
OH
2011
Undergraduate - University of Florida
Gainesville,
FL
2006
Certifications
- Ophthalmology
Research & Publications
See publications for Jack Shao, MD.
(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)
Industry Relationships
Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.
To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.
As of 10/20/2024, Dr. Shao has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.
Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.
* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.
690 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
| Overall | Star Ratings | |
|---|---|---|
| Explains | 4.9 | |
| Courtesy, Respect & Concern | 4.9 | |
| Patient Rating of Doctor | 4.9 |
185 Patient Comments
© 2024 The Cleveland Clinic Foundation. All Rights Reserved. No part of this work may be altered, reproduced, stored in a retrieval system, or transmitted, in any form, by any means, whether electronic, mechanical, by photocopying, recording, or otherwise, without the prior written permission of the Cleveland Clinic.
Reviewed on Nov 27, 2024
Dr. J. Shao has an excellent patient safety & care service to his patients!!
Reviewed on Nov 22, 2024
Dr. Jack Shao is excellent, and goes above and beyond.
Reviewed on Nov 21, 2024
Dr Shao is the best. Did Laser on eye that I had 2 appts at local Dr and was told I needed glasses. Dr. Shao took care of issue in in five minutes and I restored my 20/20 vision. The Two hr. Drive was sooo worth it. Thank you sooo much.
Reviewed on Nov 20, 2024
Excellent practice with a friendly staff. Dr Shao is very personable and gives you a feeling of confidence.
Reviewed on Nov 20, 2024
Would definitely recommend Dr Shao and the staff to anyone.
Reviewed on Nov 20, 2024
I AM SO VERY PLEASED WITH EVERY ASPECT OF DR. SHAO'S PRACTICE.
Reviewed on Nov 20, 2024
Doctor didn't discuss surgical procedure or lense options for cataract surgery.
Reviewed on Nov 18, 2024
Dr. Shao is the best! He is caring and sympathetic. He explains everything that is going on with my vision (or not) and provides encouragement.
Reviewed on Nov 18, 2024
Dr Shao was incredibly thorough with my eye exam and was exceptional at putting me at ease!
Reviewed on Nov 13, 2024
Dr. Shao is knowledgeable, kind and pleasant. Thank you for everything you do.
Reviewed on Nov 13, 2024
I have already recommended Dr.Shao to others.
Reviewed on Nov 13, 2024
Dr.Shao is an incredibly caring, knowledgeable and skilled physician. He is very personable and puts you at ease as soon as he walks into the exam room. I have been extremely pleased with the results of my cataract surgery and his ongoing care of my vision.
Reviewed on Nov 8, 2024
Dr Shaio was very compassionate and explained things to me and my husband. He made me feel at ease.
Reviewed on Nov 4, 2024
Dr. Was very personable.
Reviewed on Nov 4, 2024
Dr. Shao is a wonderful caring kind gentle man. I have and would recommend him to others
Reviewed on Nov 4, 2024
Dr Shao is always very respectful, friendly and courteous while being professional. He's also a very good listener and answers all questions and concerns.
Reviewed on Nov 1, 2024
Dr Shao is an exceptional eye surgeon. He had a calming effect that put me at ease. His wealth of knowledge is most impressive. His team is very efficient starting with Rosalind Watson who is a valuable member of the team.
Reviewed on Oct 31, 2024
Dr Shao is a caring wonderful doctor. I was not really aware that I would have so many floaters a few days after the procedure. That kind of concerned me when it happened.
Reviewed on Oct 30, 2024
I was quite pleased with the whole experience. Dr. Shao is an excellent doctor and I have complete confidence in him.
Reviewed on Oct 28, 2024
Dr Shao is a very specialDr Friendly professional listens to you can't say enough about himHope he doesn't leave the clinic or the clinic pushes him out
Reviewed on Oct 28, 2024
Dr Jack Shao is an excellent doctor, great experience.
Reviewed on Oct 28, 2024
Dr Shao is very kind
Reviewed on Oct 24, 2024
Dr. Is a professional and treats me with upmost respect
Reviewed on Oct 24, 2024
Dr. Is Over the top excellent provider
Reviewed on Oct 14, 2024
Love Dr. Shao
Reviewed on Oct 14, 2024
Dr. Shao is a pleasure to meet with, both professionally and personally.
Reviewed on Oct 14, 2024
I always recommend Dr. Shao to others.
Reviewed on Oct 11, 2024
Dr Shao is a super hero in so many ways that I can't list them all;
Reviewed on Oct 10, 2024
Dr.Shao was wonderful! He examined my eyes thoroughly and explained what he was finding and how it affects my vision. I felt comfortable with the course of treatment he prescribed. Dr. Shaw also connected me with another CCF care provider for follow up. I would definitely recommend Dr. Shao!
Reviewed on Oct 10, 2024
Dr. Shao has given me excellent service going beyond to get me the best len replacement. His bedside manner is excellent, I could tell that he loves what he does I will gladly reccommend him to anyone I know needing cataract surgery
Reviewed on Oct 9, 2024
Dr. Shao is awesome!
Reviewed on Oct 9, 2024
Dr Shao is a professional and caring provider.He addresses concerns.
Reviewed on Oct 9, 2024
I am very impressed with Dr Shao. He is a top-notch doctor whose enthusiasm shows that he loves his job and the patients he treats
Reviewed on Oct 7, 2024
I am going to schedule an appointment for my mother with Dr. Shao. Very impressed with his demeanor and professionalism.
Reviewed on Oct 7, 2024
Dr. Shao is the best! Her is personal as well as professional. I have referred him to several friends looking for an ophthalmologist.
Reviewed on Oct 7, 2024
Dr Shao is a great doctor and he is a professional that answers all my questions .
Reviewed on Oct 2, 2024
Dr Shao diagnosed an issue that I have had for a long time that no other provider had named or diagnosed. It explains years of trying to see better around blind spots (that I assumed were transient or momentarily caused by bright light). I appreciate his time and the extra test to make the diagnosis.
Reviewed on Sep 25, 2024
Fortunately, the appointments were follow-ups, and determined by the doctor.
Reviewed on Sep 25, 2024
Dr. Shao is a fantastic doctor! He was professional in every way---knowledgeable, provided clear at-home instructions, answered questions completely, and confidently assured me of eventual successful healing In the not-too-distant future.
Reviewed on Sep 18, 2024
Dr. Shao is fantastic in all areas.
Reviewed on Sep 16, 2024
Already have given Dr Shao name to some of my friends.
Reviewed on Sep 16, 2024
My first impression of Dr. Shao when he first entered the room immediately drew my trust in his care for me!
Reviewed on Sep 16, 2024
Excellent care from the Dr Shao and staff.
Reviewed on Sep 16, 2024
Dr Shao is very caring and professional
Reviewed on Sep 13, 2024
Dr Shao is a fantastic Dr. I cant say enough good things about him
Reviewed on Sep 13, 2024
Dr. Shao is the most reassuring doctor I've ever had. He is very thorough, caring and communicative (even though I am deaf!) The other opthamologist I saw (sorry, can't recall his name) was also very professional and kind.
Reviewed on Sep 11, 2024
I cannot say enough good things about Dr Shao! He is not only an excellent Opthomologist but a very caring and kind person!
Reviewed on Sep 9, 2024
Dr Borland is the Best. Our entire family (now recently added was my adult son) go to her. She is knowledgeable, very thorough and takes the time to discuss all relevant health matters. I am particularly impressed that she comes to the room well prepared with info on my recent test results and is very open to discussing ways to manage my health better. We all really appreciate and respect Dr Borland. Wish all other CC doctors were like her.
Reviewed on Sep 9, 2024
Good doctors are busy doctors with lots of appointments
Reviewed on Sep 9, 2024
Not just a good doctor but a good person
Reviewed on Sep 6, 2024
He is an excellent Doctor Jack Shao I recommend him, he is kind, affectionate and explains well the things that God bless him
Reviewed on Sep 5, 2024
Dr. Shao is an incredible and amazing doctor.
Reviewed on Aug 28, 2024
Excellent doctor!!! Would highly recommend to anyone!!!
Reviewed on Aug 28, 2024
Excellent staff & doctor!!!
Reviewed on Aug 26, 2024
Dr. Shao is exemplary in his care and kindness.
Reviewed on Aug 26, 2024
Dr. Shoa is Awesome, I have recommended him to multiple people. I love his positive attitude and his very professional abilities.
Reviewed on Aug 26, 2024
From the very first visit through both of my eyes having cataract surgery all the assistants, nurses, anesthesiologist, and if course Dr. Shoa were wonderful in explaining everything and being very patient with my concerns. This has been a wonderful experience.
Reviewed on Aug 21, 2024
He is an excellent doctor and a caring human being. Very reassuring to know I am in such good hands.
Reviewed on Aug 21, 2024
I have recommended Dr. Shao many times and he has already seen some of the people I've recommended to him.
Reviewed on Aug 21, 2024
Very good experience. Dr. Shao is a top notch doctor in his field. He is kind, courteous and knowledgeable while attending to your needs. I would recommend him to my friends and family.
Reviewed on Aug 21, 2024
Dr Jack Shao is the consummate professional. He is caring and knowledgeable every time I see him. Never too busy for answering any concerns
Reviewed on Aug 19, 2024
Dr Shao is by far the best eye doctor I have ever been to.
Reviewed on Aug 19, 2024
I have recommended Dr. Shao to many people.
Reviewed on Aug 16, 2024
My doctor was excellent, and I felt well taken care of in the efficiency by which the teamwork just made me feel very comfortable. My surgeon made me feel even more comfortable Then the doctor that initially diagnosed me by pretty much telling me, it was OK to have a lazy eye, but Dr. Shoa put me at ease.
Reviewed on Aug 9, 2024
Great Doctor and Staff..
Reviewed on Aug 9, 2024
Dr. Shao is just wonderful!
Reviewed on Aug 8, 2024
Dr Chao was excellent
Reviewed on Aug 8, 2024
The Doctor called me "personally." Most impressive!
Reviewed on Aug 7, 2024
Dr Shao and his staff are very caring, kind and thorough.
Reviewed on Jul 31, 2024
Dr. Shao is extremely knowledgeable and professional in his approach to patient care. He is one of the best physicians I have ever experienced. He is patient and thorough and displays great empathy and compassion for his patients.
Reviewed on Jul 25, 2024
Dr. Shao and staff are excellent.
Reviewed on Jul 24, 2024
Dr Shao is a great provider and human!
Reviewed on Jul 22, 2024
Both Dr. Show & support staff very nice & helpful
Reviewed on Jul 19, 2024
Dr Shao was profeeeional in every way and gave me confi9dence in his decisions.
Reviewed on Jul 15, 2024
Dr. Shao and the Cleveland Clinic have been very good taking care of me and my eyes.
Reviewed on Jul 15, 2024
Dr. Shao is a very professional, caring doctor. So easy to talk to regarding any concern. The best!!!!
Reviewed on Jul 12, 2024
Dr. Shao is a great doctor
Reviewed on Jul 10, 2024
Dr.Shao ,very respectful ,listening carefully for patience's Concerns & answered all questions
Reviewed on Jul 10, 2024
The people working the Reception Desk were friendly and polite. I was 30 minutes late and they messaged Dr. Shao to find out if he was available. Dr. Shao came out personally to escort me back to the exam room!
Reviewed on Jul 10, 2024
Very respectful doctor and team members.
Reviewed on Jul 8, 2024
Dr. Jack Shao has always been wonderful in every way!
Reviewed on Jul 5, 2024
All of my dealings with Dr. Shao in any of his staff have been a wonderful great experience. Everyone was polite & caring .
Reviewed on Jul 5, 2024
Dr. Shao is amazing. He made me feel very comfortable and important. His staff especially Roz are outstanding as well! I highly recommend Dr. Shao. He puts his patients first.
Reviewed on Jun 26, 2024
Dr shao seemed to be on autopilot and eager for me to finish with my questions so he could go home. I always got calls from his office seeking if I could come in earlier than scheduled. Our meetings were brief and I felt he was anxious to be somewhere else.
Reviewed on Jun 24, 2024
Great experience. Dr. Shao is terrific, he explains everything thoroughly, he is extremely competent. I have complete faith in his abilities. His staff is awesome too, everyone is very respectful and helpful too.
Reviewed on Jun 24, 2024
I had an excellent experience, within four days after my appointment I have recommended Dr. Shao to three friends.
Reviewed on Jun 24, 2024
Dr. Shao is a wonderful physician.
Reviewed on Jun 20, 2024
Excellent doctor. Shows compassion and concern. Listens to patients and shows he cares about concerns. He has excellent people skills and trustworthy. Definitely recommend family and friends see him if they have ophthalmology issues.
Reviewed on Jun 14, 2024
Dr. Shao was very polite and answered any questions I had. Michael ( ophthalmology department for Dr Shao) very helpful and nice. Lisa in lower level where they take a picture was very nice also
Reviewed on Jun 13, 2024
Dr Shao made me feel welcome. He provided me with information needed and instructed me on the next step in my treatment.
Reviewed on Jun 12, 2024
Doctor Shao is always pleasant, friendly, and reassuring. We appreciate his good care.
Reviewed on Jun 10, 2024
Dr Shao is the guest Doctor that I see he is most caring person I know
Reviewed on Jun 10, 2024
Excellent caring doctor.
Reviewed on Jun 10, 2024
Dr Shao profesionnal , friendly and caring.
Reviewed on Jun 10, 2024
Dr. Shao is fantastic! He deserves a 10! He is caring, he listens and he provides clear information.
Reviewed on Jun 5, 2024
Dr Shao Is the best doctor I have ever had At the ClevelandClinic. He was kind, explained situation very clearly or supportive through the entire process and simply an amazing individual. I would highly recommend him to all.
Reviewed on Jun 3, 2024
Dr. Shao is the best he is positive..he takes time explaining and he makes the surgery so pleasant
Reviewed on Jun 3, 2024
I absolutely love Dr. Shao and how personable, respectful and thoughtful he is! He explained everything and I knew exactly what he was doing. He is the first Dr. I have had that actually cares!
Reviewed on May 30, 2024
Not only is Dr. Shao a fabulous ophthalmologist but he's so kind ,friendly and a really good dresser too!
Reviewed on May 24, 2024
Good kind doctor
Reviewed on May 20, 2024
Dr Shao is an excellent, caring doctor and a very well mannered, courteous, kind man.
Reviewed on May 20, 2024
I highly recommend Dr. Shao! He is courteous and compassionate. I love the way he talks explains things and answered all of my questions.
Reviewed on May 13, 2024
Dr Shao is an excellent care provider. I was very pleased with my experience with him!
Reviewed on May 10, 2024
I absolutely LOVE Dr. Shao he is THE most wonderful person.
Reviewed on May 8, 2024
Dr. Shao is very personable, reassuring, attentive.
Reviewed on May 6, 2024
Dr. Shao and his staff are the very best of all medical providers. Very knowledgeable and professional. They are the best and like visiting family. They are also my friends
Reviewed on May 2, 2024
So far working with Dr. Shao and his staff has been a very good experience so far.
Reviewed on May 1, 2024
Dr. Shao is absolutely Wonderful. I'm so blessed to have him as my Doctor.
Reviewed on May 1, 2024
Dr. Shao is the Best!!!
Reviewed on Apr 29, 2024
Dr Shao is excellent and very clear in explaining my eye health.
Reviewed on Apr 25, 2024
This doctor was beyond my expectations! His demeanor and professionalism was beyond reproach.
Reviewed on Apr 19, 2024
Love the doctor he was so sweet and kind thank you hope he sees this
Reviewed on Apr 15, 2024
Dr Shao is an excellent Provider. He cares about his patients. He is very knowledgeable and professional. I completely trust him concerning my vision care.
Reviewed on Apr 15, 2024
Dr. Shao was exceptionally courteous and professional. I, always look forward to my appointments with him.
Reviewed on Apr 15, 2024
Dr. Shao is the reason I stay with Cleveland Clinic Cole Eye Institute. I have the utmost respect, faith, and trust in him.
Reviewed on Apr 15, 2024
Great experience. Dr. Snap is excellent physician while being just a kind, present doctor to his patients.
Reviewed on Apr 15, 2024
Dr.Shao is known as a leader in his medical practice. Being a patient under his care has affirmed that reputation. Dr. Shao is not only a master of his trade but a kind, thoughtful individual. My wife and I consider ourselves very fortunate to be under his care.
Reviewed on Apr 12, 2024
Wonderful Doctor, very knowledgeable and kind.
Reviewed on Apr 11, 2024
Dr Shao is fantastic!!! He is very attentive to any questions and prompt in his scheduling. His demeanor is well received and I can't say enough about him and would recommend him to my family and friends.
Reviewed on Apr 8, 2024
Dr. Shao is exceptional as well as extremely friendly and caring.
Reviewed on Apr 8, 2024
Dr Shao is a friendly, kind, talented surgeon who is honest and is a good listener. I would recommend him because I trust him.
Reviewed on Apr 3, 2024
I would without words recommend Dr. Jack Shao to all of my friends, relatives and church friends to Dr. Shao. He's has the most outstanding patience with all of this patients especially with my care.
Reviewed on Apr 3, 2024
Dr. Shao staff and all who works for him are very professional and should be award to receive "Employees of Month."
Reviewed on Mar 28, 2024
It was a great appointment. I have had Dr.Shao before. He is very thorough and answers all questions.
Reviewed on Mar 22, 2024
Dr. Shao is a great dr and very friendly
Reviewed on Mar 18, 2024
I have already recommended Dr. Shao to my significant other.
Reviewed on Mar 18, 2024
Dr Shao was very pleasant and had the presence of mind to make me feel comfortable.
Reviewed on Mar 15, 2024
Dr. SHAO and his scheduler,Roz, were a delight to meet and work with.
Reviewed on Mar 14, 2024
I have received excellent service from Dr. Shao. He is a great professional, knowledgeable, and caring doctor. I really feel fortunate to have as my physician.
Reviewed on Mar 13, 2024
I would definitely recommend Dr Shao and the team.
Reviewed on Mar 7, 2024
Best doctor, I will give him five stars .
Reviewed on Mar 6, 2024
Dr Shao is a pleasure to work with.
Reviewed on Mar 6, 2024
Dr. Shao is the most respectful, most caring, most informative doctor that I have encountered in the last 30 years. The is abilities outshine most professionals in his field. I would recommend him to anyone needing his service.
Reviewed on Mar 6, 2024
I have already referred another out of town patient to Dr Shao who is scheduled to see him in the next couple of weeks
Reviewed on Mar 4, 2024
Dr. Shao is very busy and the sole criticism relates to his unavailability.
Reviewed on Mar 4, 2024
Dr Shao is very knowledgeable and thorough, yet considerate that all my questions are answered. He has an engaging and caring demeanor. My appointments with him are always enjoyable and encouraging.
Reviewed on Mar 4, 2024
I like Dr Shao
Reviewed on Mar 4, 2024
Dr Shao is a incredible doctor who is so kind and caring, let alone funny! Very informative and helpful. Couldn't ask for more from a provider. Im sure all his patients would say the same!
Reviewed on Feb 26, 2024
Excellent doctor patient Manor
Reviewed on Feb 26, 2024
I will highly recommend Dr. Shao and staffI couldn't have asked for a better Doctor
Reviewed on Feb 22, 2024
Dr. Jack Shao has a remarkable manner with his patients: supreme confidence, compassionate, warm and upbeat with precise information on the procedure and followup. Anyone would be fortunate to have him as provider.
Reviewed on Feb 14, 2024
Doctor was very nice and prompt, the appointment was painless in every way
Reviewed on Feb 14, 2024
This was an unscheduled visit and Cole Vision/Dr. Shao squeezed me in for a same day appointment.
Reviewed on Feb 14, 2024
Dr. Shao is very professional and explains my situations in terms I can understand. I'm glad to have found him.
Reviewed on Feb 12, 2024
Getting a date soon hard because of doctor's patient load I think
Reviewed on Feb 12, 2024
Dr. Shao is great, no problems.
Reviewed on Feb 8, 2024
I love Dr. Shao's professionalism, genuine concern for his patients, effectiveness, follow up, and his ability to go above and beyond for me as a new patient.
Reviewed on Feb 8, 2024
My experience with Dr. Shao was so great that I switched providers. I am feeling much better now.
Reviewed on Feb 7, 2024
Dr Shao is an excellent clinician with exceptional bedside manner
Reviewed on Feb 5, 2024
Dr. Shao has a very busy practice that means you have to wait to get in to see him.--he's worth the wait.
Reviewed on Feb 5, 2024
Dr. Shao is one of the best physicians I have ever encountered. He's fast but not rushed and clear and personable in his responses to questions.
Reviewed on Feb 5, 2024
Again, the only observation that impacts any of this is that you have to wait a month or two to see Dr. Shao.
Reviewed on Feb 5, 2024
Dr.Shao always kind,informative and brilliant.
Reviewed on Feb 5, 2024
Dr Shao is one the most professional physicians I have ever met. He is an example of what other doctors should drive to be.
Reviewed on Jan 31, 2024
Dr Shao is an excellent doctor and is very caring. He takes his time, explains everything and answers all questions.
Reviewed on Jan 24, 2024
Could not have been happier. Dr Shao an expert and a warm person
Reviewed on Jan 22, 2024
I LOVE Dr. Shao-he is a such a great doctor!
Reviewed on Jan 22, 2024
Dr. Shao is a caring,kind,courteous doctor. He takes time to listen to my concerns and is very reassuring.
Reviewed on Jan 22, 2024
I recommend Dr. Shao and the Cleveland Clinic to everyone I Know.
Reviewed on Jan 17, 2024
Dr Shao is articulate, precise and I felt confident in his hands.
Reviewed on Jan 12, 2024
Absolutely everyone was attentive and positive and answered all of my questions. I felt safe and well cared for at the Cleveland Clinic, and especially by Dr. Shao and his staff.
Reviewed on Jan 11, 2024
Very happy with Dr shao
Reviewed on Jan 10, 2024
Dr Shao did a fantastic job. One of the best doctors I've ever experienced. He is competent, smart, decisive, kind, and compassionate. World class.
Reviewed on Jan 10, 2024
Dr Shao is world class. Best of the best!
Reviewed on Jan 8, 2024
Established course of care with Dr. Shao much appreciated
Reviewed on Jan 4, 2024
Dr Shao is an awesome doctor. He cares about his patients. I trust him with making decisions regarding my eye health. Always including me in decisions and outcomes.
Reviewed on Jan 3, 2024
Dr Shao is one of the top physicians I've ever had. His is bright, efficient, thorough. He explains things clearly. In this occasion he did not seem rushed. He is kind and considerate. I recommend him often . The problem is access.
Reviewed on Dec 22, 2023
My experience with Dr. Shao was excellent. He's courteous, friendly and professional.
Reviewed on Dec 22, 2023
Dr. Shao is an excellent physician, and yes, I have recommended him to family and friends.
Reviewed on Dec 21, 2023
As previously stated, both Iana and Dr. Shao we're caring, kind, and professional.
Reviewed on Dec 21, 2023
Everything about Dr. Shao and his staff is outstanding.
Reviewed on Dec 21, 2023
I would recommend Dr. Shao to everyone.
Reviewed on Dec 20, 2023
Dr Shao is superb
Reviewed on Dec 18, 2023
Dr Shao is the kindest Doctor.I hope Ccf recognizes what a wonderful Doctor he is.
Reviewed on Dec 13, 2023
This was a very pleasant visit. Dr. Shao was very professional and friendly. He greeted with a firm handshake. He was very personable and took time to explain my treatment and the concerns. I felt he truly cared for me as a patient and person. He put me at ease and made me feel very comfortable.
Reviewed on Dec 13, 2023
Dr. Shao is always professional and cares about your health.
Reviewed on Dec 13, 2023
Doctor is very communicative. Answers all questions and concerns. Very polite and concerned.
Reviewed on Dec 13, 2023
Dr Shao is the most caring Dr I have seen in my 65 years.
Reviewed on Dec 7, 2023
Dr Shao is one of the nicest people!! He is so knowledgeable and expressed understanding. He is very well respected by his team.
Reviewed on Dec 6, 2023
Dr Shao is warm, friendly, reassuring and informative. I will return.
Reviewed on Dec 4, 2023
Dr Shao is totally present during an appointment. He listens carefully and addresses every concern or question. I have great confidence in the care he delivers. He never appears rushed and has a very pleasant manner.
Reviewed on Dec 1, 2023
Dr. Shao's bed side manner is so wonderful. He is caring and kind and made me feel at ease with has confidence as a surgeon
Reviewed on Dec 1, 2023
Dr. Shao is caring and explains every aspect of surgery and results clearly.
Reviewed on Nov 30, 2023
Dr. Jack is wonderful!! Hw Is very informative and made my surgery and follow up appointments comfortable! I am SO PLEASED with the results in my new vision!!
Reviewed on Nov 30, 2023
Dr. Shao was wonderful throughout out my treatment! He is so friendly and cheerful and extremely skilled in what he does. He exceeded my expectations in every way.