Department Ophthalmology
Primary Location Cleveland Clinic Main Campus
Type of Doctor Adults Only
Languages Chinese, English
Surgeon Yes
Locations
Cleveland Clinic Main Campus
Primary Location

Cleveland Clinic Main Campus

Appointment:
216.839.4015
Desk:
216.839.4015
Fax:
216.292.5544

Additional Locations

Specialties & Treatments

Treatment & Services

  • Cataract Surgery
  • Ophthalmic Surgery
View all 2 Treatment & Services +

Specialty in Diseases & Conditions

  • 20/20 Vision
  • Astigmatism
  • Cataracts and Cataract Surgery
  • Glaucoma
  • Ocular Health
  • Presbyopia
  • Refractive Errors
View all 7 Specialties +
Insurance

Insurance

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View All Plans
Education & Professional Highlights

Education & Professional Highlights

Appointed
2015

Education & Fellowships

Residency - Cleveland Clinic
Ophthalmology
Cleveland, OH USA
2015

Internship - Akron City Hospital
Transitional Medicine
Akron, OH USA
2012

Medical School - Case Western Reserve University
Cleveland, OH USA
2011

Undergraduate - University of Florida
Gainesville, FL USA
2006

Certifications

  • Ophthalmology
Research & Publications

Research & Publications

See publications for Jack Shao, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 9/24/2017, Dr. Shao has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

259 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.8 out of 5
Explains 4.9
Listens 4.9
Courtesy, Respect & Concern 4.9
Knows Medical History 4.6
Time Spent with Patient 4.9
Patient Rating of Doctor 4.9

18 Patient Comments

Reviewed on May 30, 2018

Dr.Sho is so very professional, courteous, and engaging that I have already recommended him to my friends. He is one in a million and I am extremely grateful to be his patient.

Reviewed on May 25, 2018

my visit with Doctor Shao was very good. My husband and I were very impressed!!

Reviewed on May 21, 2018

dr. Shao is great!

Reviewed on May 7, 2018

I use My Chart to schedule and message my doctor. It is fabulous, and Dr. Shao is extremely timely in his response and his ability to help me through our messaging. He deserves recognition for his. I know it must be challenging to get through his case load of patients as well as respond to My Chart messages. This survey does not evaluate this program offered through the Clinic.

Reviewed on Apr 23, 2018

The wait time in the Dr office was excruciatingly long. Way to long, over 60 minutes . shouldn't be over 20 minutes at the most .

Reviewed on Apr 20, 2018

This was the first time I saw Dr. Shao and I plan to request him again in the future.

Reviewed on Apr 18, 2018

waited over an hour before the doctor saw me

Reviewed on Apr 11, 2018

Dr. Shao is awesome.

Reviewed on Apr 11, 2018

Dr. Shao is the kindest, most thorough doctor I have seen for a long time - except for my pulmonologist, Dr. Zein, who was also excellent.

Reviewed on Mar 21, 2018

Always a welcome staff, the medical assistance staff is phenomenal they make a test flow with ease. My doctor is a great man always made sure I was comfortable. Dr. Sou explained everything during the surgery just a gentleman. I am p;eased how my time in the waiting area was next to none. thanks for a great experience.

Reviewed on Nov 29, 2017

This is my first time seeing this provider and I am very satisfied with his service. He was considerate of my health issue and offered me the best solutions.

Reviewed on Sep 18, 2017

Dr. Shao is the best physician I have ever encountered in the health care field. It is not just his expertise, but his listening abilities, but most importantly, his ability to explain complex medical terms and procedures to me in terms I can understand. He is patient and respectful.

Reviewed on Jul 17, 2017

Dr. Shao is very good. Since this appointment my mother has also had an appointment with him, and my wife will be making an appointment for a check-up with him also. I will recomend him to friends and family.

Reviewed on Jul 14, 2017

Overall my experience was very good and if I feel that additional appointment was required I would schedule with Dr. Shoa.

Reviewed on Jun 28, 2017

Dr. Shao is fabulous! I'm recommending him to everyone I know and will have my daughter schedule an appointment with him. He takes time, remembers my concerns, and explains everything carefully.

Reviewed on Jun 23, 2017

excellent

Reviewed on Jun 23, 2017

excellent

Reviewed on Jun 14, 2017

excellent---- extremely happy with our visit

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