Specialty in Diseases & Conditions
- Multiple Sclerosis
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Education & Professional Highlights
Education & Fellowships
Graduate School - Mount Union College
Alliance, OH USA
Undergraduate - Bowling Green State University
Bowling Green, OH USA
Research & Publications
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106 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||4.9|
|Patient Rating of Doctor||4.9|
6 Patient Comments
Reviewed on Dec 15, 2020
Malissa, Janella and all the folks in Reception and Appointments (who are regularly working there) are WONDERFUL care providers! Other support staff are nice as well. I don't know what I would do without them as my MS is unfortunately further progressing. Thank God for Cleveland Clinic!
Reviewed on Sep 25, 2020
Reviewed on Apr 15, 2020
Malisssa was on time and answered all my questions. And she followed up with what she said she would do. Malissa is a great doctor, Ican't stress that enough.
Reviewed on Feb 11, 2020
Reviewed on Jan 29, 2020
Melissa listened and offered solutions for the issues I face. I appreciate the care I receive from she and Dr. Conway!
Reviewed on Jan 29, 2020
Appreciate I have access to such wonderful care in the ongoing treatment of my MS at Cleveland Clinic! My treatment team also includes Janella (Speech) and Amanda (PT). The services they provide, along with the medication interventions provided by my Dr./PA, are truly the reasons I am able to live my daily life and work to improve the overall quality of my life!
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