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Education & Professional Highlights
Education & Fellowships
Graduate School - Mount Union College
Alliance, OH USA
Undergraduate - Bowling Green State University
Bowling Green, OH USA
Research & Publications
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112 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||4.9|
|Patient Rating of Doctor||4.8|
4 Patient Comments
Reviewed on Jan 22, 2021
care that I have received from Malissa and Dr Boissy is outstanding. never has there been a time that I have been made to feel like either were unreachable or too busy for me
Reviewed on Jan 5, 2021
At first when my appointments were with Malissa Ayers instead of Dr. Conway, I felt unsure I would be getting full care. I am confident that my care is at full and above standard with Malissa Ayers. She listens and includes me in everything.
Reviewed on Dec 15, 2020
Malissa, Janella and all the folks in Reception and Appointments (who are regularly working there) are WONDERFUL care providers! Other support staff are nice as well. I don't know what I would do without them as my MS is unfortunately further progressing. Thank God for Cleveland Clinic!
Reviewed on Sep 25, 2020
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