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Education & Professional Highlights
Education & Fellowships
Graduate - University of Akron
Adult/Gerontology Nurse Practitioner
Akron, OH USA
Undergraduate - University of Toledo
Toledo, OH USA
- Adult-Gerontology Primary Care Nurse Practitioner
173 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||5|
|Knows Medical History||4.4|
|Time Spent with Patient||4.9|
|Patient Rating of Doctor||4.8|
6 Patient Comments
Reviewed on Aug 14, 2017
Ms. Hatmaker was wonderful. She listened to me and was very attentive to my medical history. She was also very helpful and answered all of my questions.
Reviewed on Jul 31, 2017
Was clear in instructions to check mychart for follow-up and when I replied to the report with a question, she wrote back right away.
Reviewed on Jul 27, 2017
She did a great job letting me know what to do regarding follow up care (if the health issue got worse, for example), and told me what to expect in terms of test results. On my way out, I realized I'd forgotten to ask her a question, and I turned around to mention it to her, and she put in a consult for me to see a specialist, even though our official appointment was over. I thought that was pretty cool of her!
Reviewed on May 22, 2017
clear instructions about diagnosis, medications, and indications for follow up were good
Reviewed on Apr 18, 2017
Verbal and written instructions given clearly and concisely.
Reviewed on Apr 17, 2017
very thorough and answered all of my questions
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