Lia Santiago, AuD
Treatment & Services
- Audiologic Evaluation
- Audiology
- Hearing Assistive Technology
- Hearing Instruments
- Hearing Needs Assessment
- Hearing Test
- Tinnitus Management
Specialty in Diseases & Conditions
- Geriatric Communication Disorders
- Hearing Loss
- Tinnitus
Insurance
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View All PlansEducation & Professional Highlights
Appointed
2014
Education & Fellowships
Graduate School - Kent State University
Doctor of Audiology
Kent,
OH USA
2012
Undergraduate - Case Western Reserve University
Communication Sciences
Cleveland,
OH USA
2008
Research & Publications
See publications for Lia Santiago, AuD.
(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)
81 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
| Overall | Star Ratings | |
|---|---|---|
| Explains | 4.8 | |
| Listens | 4.9 | |
| Courtesy, Respect & Concern | 4.9 | |
| Knows Medical History | 4.3 | |
| Time Spent with Patient | 4.9 | |
| Patient Rating of Doctor | 4.8 |
6 Patient Comments
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Reviewed on Apr 16, 2019
I felt initially the doctor was very abrupt with me because this was the third doctor at three different clinics I have visited for the same problem which is plagued me over the last 10 years. His final analysis was if I were you I would do nothing about this. That's not why I came to see him was to hear that. I don't think there was any concern about or inquiry about the debilitation of what was going on with this blocked ear.
Reviewed on Feb 8, 2019
Provider worked patiently with me to assure optimal outcome, offered support & reiterative to message or stop in any time additional needs arise.
Reviewed on Dec 26, 2018
Dr. Santiago is fantastic! She was kind enough to communicate with me by email. She answered my questions in detail and worked with me to maximize my hearing aid insurance benefit, including squeezing me into her schedule for an earlier appointment than the call center scheduler offered. My expectations were surpassed - Dr. Santiago knocked it out of the park!
Reviewed on Nov 30, 2018
Dr. woodson was amazing. She was the first physician to treat me as a patient, looking directly at me and making sure that I was able to understand the conversation. Top Notch!
Reviewed on Aug 13, 2018
I had a second appointment on the same day with Dr. Habercamp. I was 40 min. early then waited another Hour in the exam room waiting to be seen. I felt very unimportant to Cleveland Clinic. By the time I was finally seen I was angry and had difficulty participating in my treatment. I considered leaving after 1 Hour. I felt offended and that being made to wait so long was very inconsiderate.
Reviewed on Jul 2, 2018
Was actually seen by a student who was being supervised by named provider. Excellent competent care.