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Department Head and Neck Institute
Primary Location Cleveland Clinic Main Campus
Type of Doctor Adults Only
Languages English
Surgeon No
Locations Specialties & Treatments

Treatment & Services

  • Assistive Listening Devices Evaluation and Fitting
  • Audiologic Evaluation
  • Audiology
  • Hearing Aids
  • Hearing Assistive Technology
  • Hearing Instruments
  • Hearing Needs Assessment
  • Hearing Test
  • Tinnitus Management
View all 9 Treatment & Services +

Specialty in Diseases & Conditions

  • Geriatric Communication Disorders
  • Hearing Loss
  • Tinnitus
View all 3 Specialties +


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Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Graduate School - Kent State University
Doctor of Audiology
Kent, OH USA

Undergraduate - Case Western Reserve University
Communication Sciences
Cleveland, OH USA


  • Certificate of Clinical Competence in Audiology
Research & Publications

Research & Publications

See publications for Lia Santiago, AuD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Patient Satisfaction Reviews

155 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.8 out of 5
Explains 4.8
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.8

12 Patient Comments

Reviewed on Jul 1, 2022

Dr Lang is the BEST

Reviewed on May 25, 2022

Felt very comfortable with the care provider--explained testing process--very professional--answered questions.

Reviewed on Apr 7, 2022

I have been seeing *Dr. Santiago almost a year ago. She did hearing test, fitted me w/hearing aids, and is outstanding. Her assistants, *Mark & *Sarah also excellent.

Reviewed on Jan 14, 2022

This feedback is specifically in reference to Dr. Stephen Feileib

Reviewed on Jan 10, 2022

Dr Santiago and her staff are super awesome. They are kind,efficient and courteous. They anticipate your every needs. Im very impressed by this whole team.

Reviewed on Dec 13, 2021

Care provider was polite, honest, Informative and very helpful

Reviewed on Dec 2, 2021

Dr. Santiago and her assistant were remarkable - they were kind, compassionate, respectful, and concerned for my needs.

Reviewed on Nov 16, 2021

Dr. Cartabuke is simply the best. I have been going to the CC for 16 years now.

Reviewed on Nov 3, 2021

Dr. Santiago did a fantastic job of providing her professional services. She was very welcoming and courteous upon my arrival and provided very clear instructions and explanations about the testing procedures and the need for an additional referral. It was a pleasure being her patient.

Reviewed on Oct 8, 2021

Dr Santiago and her resident were friendly, kind, knowledgeable and supportive.

Reviewed on Sep 28, 2021

Provider was an audiologist

Reviewed on Sep 21, 2021

My care was provided by an Intern with Dr. Santiago observing. Both were very helpful.

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