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Department Head and Neck Institute
Primary Location Cleveland Clinic Main Campus
Type of Doctor Adults Only
Languages English
Surgeon No
Locations Specialties & Treatments

Treatment & Services

  • Assistive Listening Devices Evaluation and Fitting
  • Audiologic Evaluation
  • Audiology
  • Hearing Aids
  • Hearing Assistive Technology
  • Hearing Instruments
  • Hearing Needs Assessment
  • Hearing Test
  • Tinnitus Management
View all 9 Treatment & Services +

Specialty in Diseases & Conditions

  • Geriatric Communication Disorders
  • Hearing Loss
  • Tinnitus
View all 3 Specialties +


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Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Graduate School - Kent State University
Doctor of Audiology
Kent, OH USA

Undergraduate - Case Western Reserve University
Communication Sciences
Cleveland, OH USA


  • Certificate of Clinical Competence in Audiology
Research & Publications

Research & Publications

See publications for Lia Santiago, AuD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Patient Satisfaction Reviews

155 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.9

11 Patient Comments

Reviewed on May 4, 2021

provider was an extern

Reviewed on Mar 11, 2021

Maria Bonvissuto, Audiology grad student was very professional, patient & administered the hearing tests, review, fittings for the new hearing aids. Dr. Santiago was extremely professional & personable as well. I'm looking forward to returning to be fitted with the new ones!

Reviewed on Nov 9, 2020

wonderful, caring doctor

Reviewed on Nov 9, 2020

The doctor and staff were excellent.

Reviewed on Oct 28, 2020

The Care Provider was excellent.

Reviewed on Oct 27, 2020

My experience with Dr. Santiago prompts me to visit again sooner than I otherwise would return

Reviewed on Sep 3, 2020

Dr. Santiago is a very nice doctor. I have worked with her several times due to i get hearing teat every 6 months to a year. This time around she had a student/intern who was also friendly and nice. She did all my testing. Also the intern/student adjusted my hearing aids.

Reviewed on Sep 1, 2020

I have seen Dr. Sudok twice; her knowledge is well respected and follow through is excellent. She lets you know in a firm but respectful manner to step up your game when needed. Gets your attention to align and prioritize health issues. Staff very personable and efficient.

Reviewed on Jul 6, 2020

My appointment with Dr Santiago was superb.She combined thorough knowledge with admirable clarity, concern, and patience. Dr Santiago is a model of mastery of her field and ability to communicate with the patient. I was apprehensive about getting a hearing aid, andshe put me at ease, while answering all my questions. She's just terrific at what she does.

Reviewed on Jun 11, 2020

my wife & I always recommend the Cleveland Clinic to family and friends. we both think the best Doctors are there

Reviewed on Jun 10, 2020

I really felt Dr Santiago took good care of me. I told her I would ask for her again if I needed to come back.

Related Videos Featuring Lia Santiago, AuD

Related Videos Featuring Lia Santiago, AuD

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