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Department Head and Neck Institute
Primary Location Cleveland Clinic Main Campus
Type of Doctor Adults Only
Languages English
Surgeon No
Locations Specialties & Treatments

Treatment & Services

  • Assistive Listening Devices Evaluation and Fitting
  • Audiologic Evaluation
  • Audiology
  • Hearing Aids
  • Hearing Assistive Technology
  • Hearing Instruments
  • Hearing Needs Assessment
  • Hearing Test
  • Tinnitus Management
View all 9 Treatment & Services +

Specialty in Diseases & Conditions

  • Geriatric Communication Disorders
  • Hearing Loss
  • Tinnitus
View all 3 Specialties +


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Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Graduate School - Kent State University
Doctor of Audiology
Kent, OH USA

Undergraduate - Case Western Reserve University
Communication Sciences
Cleveland, OH USA


  • Certificate of Clinical Competence in Audiology
Research & Publications

Research & Publications

See publications for Lia Santiago, AuD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Patient Satisfaction Reviews

143 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.8
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.8

13 Patient Comments

Reviewed on Dec 5, 2022

She never came in the testing room to speak with me at all. She stayed behind a wall the entire time.

Reviewed on Oct 24, 2022

Thisn was informative rather than personal appointment

Reviewed on Oct 10, 2022

Dr Santiago was outstanding

Reviewed on Oct 10, 2022

I would definitely recommend Dr. Santiago to others.

Reviewed on Oct 10, 2022

Was fitted for hearing aids about a year ago, and find Dr. Santiago and her assistants VERY,VERY, patient friendly.

Reviewed on Oct 10, 2022

I have found no one at the Clinic any more responsive than Dr. Santiago.

Reviewed on Sep 20, 2022

Dr S was kind and friendly. She is fantastic

Reviewed on Aug 31, 2022

She very informative, friendly and detailed in her instructions. Very nice.

Reviewed on Jul 1, 2022

Dr Lang is the BEST

Reviewed on Jun 6, 2022

Lisa Santiago is an excellent Audiologist. Her personal, technical and interpersonal communication skills were excellent.

Reviewed on May 25, 2022

Felt very comfortable with the care provider--explained testing process--very professional--answered questions.

Reviewed on Apr 7, 2022

I have been seeing *Dr. Santiago almost a year ago. She did hearing test, fitted me w/hearing aids, and is outstanding. Her assistants, *Mark & *Sarah also excellent.

Reviewed on Jan 14, 2022

This feedback is specifically in reference to Dr. Stephen Feileib

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