Emergency icon Important Updates
Department Head and Neck Institute
Primary Location Cleveland Clinic Main Campus
Type of Doctor Adults Only
Languages English
Surgeon No
Cleveland Clinic Main Campus
Primary Location

Cleveland Clinic Main Campus

Specialties & Treatments

Treatment & Services

  • Assistive Listening Devices Evaluation and Fitting
  • Audiologic Evaluation
  • Audiology
  • Hearing Aids
  • Hearing Assistive Technology
  • Hearing Test
  • Tinnitus Management
View all 7 Treatment & Services +

Specialty in Diseases & Conditions

  • Geriatric Communication Disorders
  • Hearing Loss
  • Tinnitus
View all 3 Specialties +


Is Cleveland Clinic Part of Your Insurance?

Review a list of accepted insurance plans for our Northeast Ohio locations or learn more about purchasing a contracted managed care plan.

View All Plans
Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Graduate School - Kent State University
Doctor of Audiology
Kent, OH USA

Undergraduate - Case Western Reserve University
Communication Sciences
Cleveland, OH USA


  • Certificate of Clinical Competence in Audiology
Research & Publications

Research & Publications

See publications for Lia Santiago, AuD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Patient Satisfaction Reviews

275 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.8 out of 5
Explains 4.8
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.8

18 Patient Comments

Reviewed on Apr 15, 2024

Doctor Haber was outstanding In caring, answering questions and attentiveness to my care! She encouraged and engaged me in every way during the visit! Thank you

Reviewed on Apr 1, 2024

Dr. Santiago was very professional,personable, and explained tests thoroughly and results.

Reviewed on Jan 31, 2024

Of all the doctors I see at the Cleveland Clinic, Dr. Santiago is the most personal, professional, and thorough. She Is a professional In every aspect.

Reviewed on Jan 31, 2024

Dr. Santiago and Venessa were the best ! Period !

Reviewed on Nov 17, 2023

All care providers demonstrated interest in my care, were courteous, professional and knowledgeable.

Reviewed on Nov 15, 2023

A patient with a new medical condition cannot wait weeks to see a doctor

Reviewed on Oct 25, 2023

A great experience with Dr. Santiago

Reviewed on Aug 29, 2023

Employees were very kind and considerate as well as the providerThe doctor gave me more information than I expected, which I appreciated

Reviewed on Aug 29, 2023

Provider was courteous and informative

Reviewed on Jul 27, 2023

The care provider, Jessica, did a good job conducting my audiogram.

Reviewed on Jul 14, 2023

Dr. Santiago was excellent. She was very prepared, having reviewed my chart prior to my appointment. She explained each step of the exam thoroughly. The results were reviewed in detail and she took time to discuss the proposed treatment options to see what would be best for me. Dr. Santiago was caring, patient, personable and, very importantly, seemed very happy in her job which put me at ease and made me feel confident in her abilities.

Reviewed on Jul 14, 2023

I would definitely recommend Dr. Santiago and the service received by others at the Clinic to other patients.

Reviewed on Jun 20, 2023

Really enjoyed my visit. Dr. Santiago is a great provider.

Reviewed on Jun 19, 2023

She was very thoughtful and respectful a very kind person.

Reviewed on Jun 8, 2023

Dr. Santiago was fabulous!!

Reviewed on Jun 7, 2023

Outstanding Performance by staff and Physicians

Reviewed on May 23, 2023

Dr. Santiago was great! She was prepared for the appointment as it was obvious she had studied my dossier in advance, she listened to all of my concerns, and` clearly explained treatment options. Also, was a very nice person.

Reviewed on May 19, 2023

My husband's doctor, Dr Sam Chao, helped to get these appointments (hearing test and ENT) set up as my former ENT, Dr. Woodson, has moved elsewhere. Very grateful to him.

Back to Top