Heidi DiGennaro, CNP
Primary Location
Remote Location
Insurance
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View All PlansEducation & Professional Highlights
Appointed
2013
Education & Fellowships
Graduate School - Kent State University
NURSE ADMIN
KENT,
OH
2025
Graduate School - University of Cincinnati
Family Nurse Practitioner
Cincinnati,
OH
2013
Undergraduate - Ohio University
Athens,
OH
2010
Undergraduate - Huron Road School of Nursing
Cleveland,
OH
2008
Undergraduate - Slippery Rock University of Pennsylvania
Allied Health
Slippery Rock,
PA
1994
Certifications
- Family Nurse Practitioner
Specialty Interests
Express Care online services, kidney stones, Kidney stone dietary counseling and prevention
Research & Publications
See publications for Heidi DiGennaro, CNP.
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310 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
| Overall | Star Ratings | |
|---|---|---|
| Explains | 4.4 | |
| Courtesy, Respect & Concern | 4.5 | |
| Patient Rating of Doctor | 4.3 |
19 Patient Comments
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Reviewed on Jun 12, 2025
I was impressed that a while afterward she messaged me on My Chart with a further recommendation! I felt very well cared for.
Reviewed on Jun 10, 2025
Did not receive the care I expected and the provider was very short
Reviewed on May 20, 2025
Great Doctor. She was very thoughtful and thorough. More than I expected.
Reviewed on May 2, 2025
I was surprised how extremely thorough she was at assessing my condition. She had recommendations for medications, and I opted out of the cough syrup, which she listen to and made a decision with an explanation. She is excellent.
Reviewed on Apr 15, 2025
Heidi was great. She let me tell her about what was going on and also understood my plan of action should I need additional care.
Reviewed on Mar 18, 2025
NP Heidi was courteous and thorough. She asked helpful questions and actually listened to what I had to say.
Reviewed on Feb 1, 2025
Video appointments can be impersonal but they're vital. My provider made the video visit process are comfortable and smooth one. She was thoughtful, knowledgeable, and thorough.
Reviewed on Jan 15, 2025
I would recommend this care provider, but, unfortunately, I don't remember her name.
Reviewed on Dec 30, 2024
She was very nice and professional. She couldn't help with what we thought was an ear infection but she gave good recommendations about what to do until we could get into the pediatrician
Reviewed on Dec 2, 2024
She was very nice and helped guide me through a self abdominal exam. I know she was busy, but took time to make me feel important
Reviewed on Oct 12, 2024
I felt that she was rude and dismissive. I felt quite displeased when the visit concluded. Her bedside manner needs much work.
Reviewed on Sep 25, 2024
I wish providers still cared. I truly miss that feeling of compassion.
Reviewed on Sep 24, 2024
Provider answered all of my questions and giggled at my bad jokes. She asked open ended questions that allowed for me to explain. She told me my options and I felt well informed.
Reviewed on Sep 24, 2024
My provider was excellent, however, it was clear that her clock was running. Easy to figure out she was expected to get to the next patient ASAP. This is not the provider's fault. I would prefer an in-person visit that allows for more time.
Reviewed on Sep 24, 2024
She was so rude. I am still blown away by it.
Reviewed on Sep 19, 2024
Heidi DiGennaro is an excellent clinician. I am very grateful for the specialized care she has provided me over the last 6 years.
Reviewed on Aug 18, 2024
Doctor was unimpressive. She shrugged off what I felt like was a big issue with my eyelid. She literally was almost disappointed that I had reached out for care and had no empathy for the pain I was in. She figured she knew exactly what was wrong, over Zoom, and offered little advice or treatments for the issue.
Reviewed on Aug 18, 2024
She showed empathy and was caring
Reviewed on Jul 14, 2024
Dr gennaro provided excellent care and thought of all of the possible interactions of the new medication with the medication I'm already taking. She was very thorough in her assessment of my issue and helped to resolve my problem. Dr gennaro provided excellent care.