Heidi DiGennaro, CNP
Primary Location
Remote Location
Additional Locations
Urology
Cleveland Clinic Main Campus
9500 Euclid Avenue
Cleveland, OH 44195
Directions
- Appointment:
- 216.444.5600
- Desk:
- 216.445.8678
- Fax:
- 216.636.4492
Urology
Elyria Family Health Center
303 Chestnut Commons Drive
Elyria, OH 44035
Directions
- Appointment:
- 440.366.9444
- Fax:
- 440.204.7584
Treatment & Services
- Express Care
- Kidney Stones: Oxalate-Controlled Diet
- Urology
Insurance
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View All PlansEducation & Professional Highlights
Appointed
2013
Education & Fellowships
Graduate School - University of Cincinnati
Family Nurse Practitioner
Cincinnati,
OH
2013
Undergraduate - Ohio University
Athens,
OH
2010
Undergraduate - Huron Road School of Nursing
Cleveland,
OH
2008
Undergraduate - Slippery Rock University of Pennsylvania
Allied Health
Slippery Rock,
PA
1994
Certifications
- Family Nurse Practitioner
- Urology
Specialty Interests
Express Care online services, kidney stones, Kidney stone dietary counseling and prevention
Research & Publications
See publications for Heidi DiGennaro, CNP.
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338 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
| Overall | Star Ratings | |
|---|---|---|
| Explains | 4.4 | |
| Courtesy, Respect & Concern | 4.5 | |
| Patient Rating of Doctor | 4.3 |
28 Patient Comments
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Reviewed on Oct 12, 2024
I felt that she was rude and dismissive. I felt quite displeased when the visit concluded. Her bedside manner needs much work.
Reviewed on Sep 25, 2024
I wish providers still cared. I truly miss that feeling of compassion.
Reviewed on Sep 24, 2024
Provider answered all of my questions and giggled at my bad jokes. She asked open ended questions that allowed for me to explain. She told me my options and I felt well informed.
Reviewed on Sep 24, 2024
My provider was excellent, however, it was clear that her clock was running. Easy to figure out she was expected to get to the next patient ASAP. This is not the provider's fault. I would prefer an in-person visit that allows for more time.
Reviewed on Sep 24, 2024
She was so rude. I am still blown away by it.
Reviewed on Sep 19, 2024
Heidi DiGennaro is an excellent clinician. I am very grateful for the specialized care she has provided me over the last 6 years.
Reviewed on Aug 18, 2024
Doctor was unimpressive. She shrugged off what I felt like was a big issue with my eyelid. She literally was almost disappointed that I had reached out for care and had no empathy for the pain I was in. She figured she knew exactly what was wrong, over Zoom, and offered little advice or treatments for the issue.
Reviewed on Aug 18, 2024
She showed empathy and was caring
Reviewed on Jul 14, 2024
Dr gennaro provided excellent care and thought of all of the possible interactions of the new medication with the medication I'm already taking. She was very thorough in her assessment of my issue and helped to resolve my problem. Dr gennaro provided excellent care.
Reviewed on Mar 27, 2024
This appointment was annoying because the Nurse in Call said I should have the appointment to get an RX for Paxlovid as I was trying to get over Covid ASAP. While the healthcare provider was sympathetic to my situation, Paxlovid was not an option because I was not high risk.
Reviewed on Mar 19, 2024
Provider seemed abrupt, rushed and judgmental
Reviewed on Mar 18, 2024
Provider was condescending and unhelpful. Very dismissive and acted as though I was exaggerating. Did not resolve my problem and I was forced to schedule another appointment with another provider and pay more of my own money when the problem didn't magically go away on its own as she implied it would.
Reviewed on Mar 9, 2024
I believe the PA was at a disadvantage. I had to be prepared with my temperature, feeling for swollen lymph nodes and all while struggling with laryngitis. We had no discussion about the prescriptions just that she would call them into CVS. This was the first time I've ever had such a miserable cold and not be plagued with a sinus infection.
Reviewed on Mar 9, 2024
I was clearly her last patient and she was probably ready to go she knew more about my situation than I did
Reviewed on Mar 4, 2024
The care provider was super professional, courteous and gave excellent advice that quickly moved me to healing.
Reviewed on Feb 25, 2024
The provider assessed my situation. Though I'm still on medication for the next 5 days, I feel she helped me understand my symptoms.
Reviewed on Feb 14, 2024
Very short and seemed like I was a nuisance to her. However, she did resolve my issue which is why I thought the experience was fair.
Reviewed on Feb 2, 2024
She was very attentive and helpful. She helped me to feel better and no as worried.
Reviewed on Jan 30, 2024
The practitioner was excellent. She listened to my concerns and was flexible in her approach. I recommend her highly!!
Reviewed on Jan 4, 2024
Dr. DiGennaro was so attentive and explained everything so well.
Reviewed on Dec 21, 2023
One of my favorite Doctors!
Reviewed on Dec 5, 2023
The Dr. Was very quick seemed unconcerned
Reviewed on Dec 5, 2023
The online process was easy. The doctor seemed rushed and didn't show concern.
Reviewed on Dec 5, 2023
I was grateful to meet with a provider quickly. However, I thought the providers bed side manor lacked empathy and I felt rushed. I was not offered thorough follow up care options either, which was disappointing.
Reviewed on Nov 30, 2023
I am well pleased with the level of care given by Dr. DeGennero. Her diagnosis and prescribe solution have been spot on.I would highly recommended her to anyone.
Reviewed on Nov 30, 2023
Heidi GiGennaro is excellent at communicating my issues and explaining my concerns. She has offered further review if I still have concerns. Very helpful and compassionate.
Reviewed on Nov 18, 2023
1)I'm a first time user2) Heidi was outstanding. She listeened carefully, checked my Cleveland Clinic records and Rxed drugs that are helpful.
Reviewed on Nov 15, 2023
She was excellent, professional, kind and efficient. She listened to all of my concerns. Then she talked to me about what she was going to prescribe. Then she recapped everything to make sure she had addressed all of my issues. She asked me if I had any questions. She did all of this fairly quickly but never made me feel rushed. She is wonderful.