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Education & Professional Highlights
Education & Fellowships
Graduate - University of Cincinnati
Family Nurse Practitioner
Cincinnati, OH USA
Undergraduate - Ohio University
Athens, OH USA
Medical School - Huron Road School of Nursing
Cleveland, OH USA
Undergraduate - Slippery Rock University of Pennsylvania
Slippery Rock, PA USA
- Family Nurse Practitioner
137 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||4.9|
|Knows Medical History||4.6|
|Time Spent with Patient||4.9|
|Patient Rating of Doctor||4.7|
8 Patient Comments
Reviewed on Jun 5, 2018
The providers I have met with at Cleveland Clinic have all been outstanding! I understand why the Clinic is rated highly! The registration staff isn't great as consistently. Some are really outstanding and others are just ok. The technicians that did the testing have all been very professional and appear highly proficient in the area they work. I had a small surgery at the end of March and stayed on G7 or G9 I believe, the nurses, nurses aids and everyone I dealt with was superb! Truly outstanding care.
Reviewed on Apr 10, 2018
Heidi was excellent and helped me with a really difficult situation. She is one of the best providers I've seen so far.
Reviewed on Jan 5, 2018
I truly feel as I'm an integral part of the care team!
Reviewed on Dec 7, 2017
Heidi's instructions were clear and concise. I know where I'm at with my treatment, what my goals are, and when I'm supposed to return. Excellent experience.
Reviewed on Dec 4, 2017
My CNP (Heidi DiGennaro) was excellent in explaining my prescription, taking the precaution of prescribing a painkiller and ensuring I understood the circumstances of when to use it (if at all). I left her office very clear on what the next steps would be and what possible outcomes were over the next few weeks.
Reviewed on Nov 15, 2017
Reviewed on Nov 15, 2017
Reviewed on Sep 18, 2017
Heidi is very knowledgeable
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