Emergency icon Important Updates
Department General Surgery
Primary Location Avon - Richard E. Jacobs Health Center
Type of Doctor Adults Only
Languages English
Surgeon Yes
Locations Specialties & Treatments

Treatment & Services

  • Abdominal Surgery
  • Advanced Laparoscopic Surgery
  • Anorectal Surgery
  • Benign Soft Tissue Tumor Surgery
  • Benign Tumor Surgery
  • Bile Duct Exploration
  • Bile Duct Stone Removal
  • Biliary Surgery
  • Breast Biopsy
  • Breast Cancer Surgery
  • Breast Conservation Surgery
  • Breast Exam
  • Colon Surgery
  • Colonoscopy
  • Colorectal Surgery
  • Debridement of Skin and Wound
  • Diagnostic Laparoscopy
  • Diagnostic Testing
  • Endoscopy
  • Excisions
  • Gallstones Laparoscopic Surgery
  • Gastrointestinal Endoscopy
  • Gastrointestinal Surgery
  • General Surgery
  • Hemorrhoid Arterial Ligation
  • Hemorrhoidectomy
  • Hepatobiliary Surgery
  • Hernia Open Repair Surgery
  • Hernia Surgery
  • Intestinal Stomas
  • Intestinal Surgery
  • Laparoscopic Abdominal Perineal Resection
  • Laparoscopic Cholecystectomy
  • Laparoscopic Colectomy
  • Laparoscopic Colon Resection
  • Laparoscopic Colon Surgery
  • Laparoscopic Colorectal Surgery
  • Laparoscopic Hernia Surgery
  • Laparoscopic Incisional Hernia Repair
  • Laparoscopic Inguinal Hernia Repair
  • Laparoscopic Lymph Node Biopsy
  • Laparoscopic Splenectomy
  • Laparoscopic Surgery
  • Laparoscopic Surgery for Digestive Diseases
  • Laparoscopy
  • Malignant Soft Tissue Tumor Surgery
  • Minimally Invasive Breast Biopsy
  • Minimally Invasive Breast Surgery
  • Minimally Invasive Colorectal Surgery
  • Minimally Invasive Surgery
  • Muscle Biopsy
  • Percutaneous Biopsy
  • Placement of Balloon Catheter for Partial Breast Radiation
  • Rectal Cancer Surgery
  • Rectal Surgery
  • Second Opinion
  • Second Opinion Breast Cancer
  • Sentinel Lymph Node Procedures
  • Sentinel Node Biopsy
  • Seroma Aspirations
  • Single Incision Laparoscopic Surgery
  • Soft Tissue Biopsy
  • Soft Tissue Tumor Surgery
  • Sphincter Surgery
  • Sphincterotomy
  • Splenectomy
  • Stoma Surgery
  • Surgery for Carcinoma of the Colon
  • Surgery for Crohn's Disease
  • Surgery for Pilonidal Cyst
  • Temporal Artery Biopsy
View all 71 Treatment & Services +

Specialty in Diseases & Conditions

  • Abdominal Hernia
  • Anal Abscesses
  • Anal Cancer
  • Anal Fissures
  • Anal Fistula
  • Appendicitis
  • Benign Breast Disease
  • Bile Duct Diseases
  • Bile Duct Stones
  • Biliary Disorders
  • Cholecystitis
  • Colon Polyps
  • Colorectal Cancer
  • Diverticulosis
  • Ductal Carcinoma in situ
  • Fistulas
  • Gallstones
  • Gastrointestinal Tract
  • Hemorrhoids
  • Hepatobiliary Disease
  • Hernias
  • Hidradenitis
  • Intestinal Carcinoid Tumors
  • Intraductal Papilloma
  • Large Bowel (Intestinal) Obstruction
  • Large Bowel Cancer
  • Large Intestine Cancer
  • Lipoma
  • Melanoma
  • Pilonidal Cyst
  • Rectal Abscess
  • Rectal Bleeding
  • Recurrent Breast Cancer
  • Sarcoma
  • Small Bowel Cancer
  • Soft Tissue Masses
  • Soft Tissue Sarcoma
  • Strictures of the GI Tract
  • Swollen Lymph Nodes (Lymphadenopathy)
  • Umbilical Hernias
  • Ventral Hernia
View all 41 Specialties +
Insurance

Insurance

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Education & Professional Highlights

Education & Professional Highlights

Appointed
2013

Education & Fellowships

Residency - St. John Macomb Hospital
General Surgery
Warren, MI
2013

Medical Education - Des Moines University College of Osteopathic Medicine
Des Moines, IA
2008

Undergraduate - Abilene Christian University
BS
Abilene, TX
2004

Certifications

  • Surgery - General Surgery

Specialty Interests

Laparoscopic surgery, gastrointestinal surgery, gallbladder diseases, hernia repair surgery, breast surgery, colorectal surgery, skin lesions, EGD and colonoscopy, hemorrhoidal diseases, antireflux procedures, minimally invasive procedures

Research & Publications

Research & Publications

See publications for Ching-feng Lai, DO.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 1/3/2024, Dr. Lai has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

255 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Listens 5
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.9

37 Patient Comments

Reviewed on May 1, 2024

Dr. Lai and the team at Cleveland Clinic were exceptional from the moment I checked in for my surgery to my departure from post-op. I always feel welcomed by Dr. Lai and staff, I don't feel as if I'm just another patient!

Reviewed on Apr 18, 2024

Doctor has a great bed side manner

Reviewed on Mar 27, 2024

I was treated very well . My surgery and my recovery time went well. I would recommend Dr Lao and Cleveland Clinic.

Reviewed on Mar 15, 2024

Dr Lai is a most caring, wonderful doctor that can put you at ease with any worries.

Reviewed on Mar 14, 2024

Loved the doctor. Friendly , down to earth, respectful

Reviewed on Mar 14, 2024

Dr. Lai was very informative about the hernia procedure as well as rehab from the surgery.

Reviewed on Mar 14, 2024

Dr. Lai has been helpful and professional during the whole process of my hernia surgery. I appreciate the time he took to answer all my questions and concerns, even adding humor to ease my tension.

Reviewed on Mar 7, 2024

I was there to discuss an out-of-state emergency hospitalization. Dr. Lai agreed with the treatment the out-pf-state doctor provided and thoroughly explained what needs to be done going forward.

Reviewed on Mar 7, 2024

Dr. Lai is very personable, knowledgeable and his bedside manner is refreshing

Reviewed on Feb 26, 2024

Great appointment and great doctor. If I decide to have hernia removed will go to him.

Reviewed on Feb 23, 2024

Dr. Lai was very personable and discussed results of procedure with me. Mary Ellen RN was great! She provided me with assistance when I needed bed pan, and had a dizziness episode etc.

Reviewed on Jan 31, 2024

Dr. Lai is fantastic! Through pre-op, surgery,and post op he was always friendly, patiently answering all questions and providing lots of information. Excellent!

Reviewed on Jan 26, 2024

Dr. Lai is a very nice man. Very personable and funny!

Reviewed on Jan 26, 2024

Dr. Lai is a very nice man and very personable and funny! He put me at ease and made me feel comfortable. He can do all my roto rooters. His staff were all fantastic too!

Reviewed on Dec 21, 2023

Dr Lai and his staff have always went above and beyond to help with scheduling and procedures. I won't go anywhere else.

Reviewed on Dec 21, 2023

I cannot say enough about the care Dr. Lai delivers. Above and beyond would be an understatement.

Reviewed on Dec 13, 2023

Dr. Lai made me feel comfortable about an incomparable problem that needs attention. He has a wonderful bedside manner.

Reviewed on Dec 4, 2023

Dr. Listened very well and was very knowledgeable

Reviewed on Nov 24, 2023

Dr.lai very good Doctor answered all my questions very nice Doctor

Reviewed on Nov 6, 2023

I was nervous, but Dr. Lai addressed that and reassured me about the procedure. The anesthetist, nurse, and the doctor were professional and kind.

Reviewed on Oct 27, 2023

Doctor and team was amazing and worth the 8 month wait!!!!

Reviewed on Sep 25, 2023

Dr. Lei and his staff were wonderful every step of the way.

Reviewed on Sep 13, 2023

Dr. Lai and his nursing staff/medical assistant staff made me feel confident and comfortable regarding my healthcare.

Reviewed on Aug 31, 2023

Dr. Lai was great. Very professional when it came to a discussion of my condition, etc. But also one of the nicest, funniest guys I've ever met. Super personality. I'm actually going to miss him?

Reviewed on Aug 31, 2023

I've told everyone I know about my very positive experience at CCF Avon and how good Dr. Lai is.

Reviewed on Aug 31, 2023

I liked Dr Lai very much, he has a friendly disposition.

Reviewed on Aug 28, 2023

Doctors Lai excellent,Dr.Grady, very well spoken I'm impressed with both of them

Reviewed on Aug 25, 2023

Dr. Lao is so friendly! I really enjoyed my pre- and post procedure conversations with him.

Reviewed on Jul 28, 2023

Dr was very personable and answered my questions

Reviewed on Jul 20, 2023

Dr. Lai was great. Upbeat and easy to talk to.

Reviewed on Jul 19, 2023

Everything was great, seen dr. Mouchli, who referred me to dr. Lai, the same day a virtual appt.

Reviewed on Jul 19, 2023

Was very impressed, actually setting up an appointment with Dr. Lai for my wife who is suffering gallstones.

Reviewed on Jun 24, 2023

*Dr. Bogart & the P.A.'s were excellent. I was given wonderful care by them.

Reviewed on Jun 16, 2023

Dr and anesthesiologist were the most professional and caring part of my visit.

Reviewed on Jun 9, 2023

I love the service provided, all staff was awesome. Dr. Lai was great!!!

Reviewed on Jun 2, 2023

Dr. C. Lai has excellent bed side manner and made me feel at ease upon meeting him, very informative and he worked well with his staff.

Reviewed on May 31, 2023

Dr. Lai was very personable & pleasant to talk with & explained evert thing thoroughly.

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