Treatment & Services
- Abdominal Surgery
- Advanced Laparoscopic Surgery
- Advanced Laparoscopy and Gallstones
- Advanced Operative Laparoscopy
- Anorectal Surgery
- Benign Soft Tissue Tumor Surgery
- Benign Tumor Surgery
- Bile Duct Exploration
- Bile Duct Stone Removal
- Biliary Surgery
- Breast Biopsy
- Breast Cancer Surgery Program
- Breast Conservation Surgery
- Breast Exam
- Colon And Rectal Surgical Procedures
- Colon Surgery
- Colorectal Surgery
- Debridement of Skin and Wound
- Department of General Surgery
- Diagnostic Laparoscopy
- Diagnostic Procedures
- Gastrointestinal Endoscopy
- Gastrointestinal Surgery
- General Surgery
- Hemorrhoid Arterial Ligation
- Hepatobiliary Surgery
- Hernia Open Repair Surgery
- Hernia Surgery
- Intestinal Stomas
- Intestinal Surgery
- Laparoscopic Abdominal Perineal Resection
- Laparoscopic Cholecystectomy
- Laparoscopic Colectomy
- Laparoscopic Colon Resection
- Laparoscopic Colon Surgery
- Laparoscopic Colorectal Surgery
- Laparoscopic Hernia Surgery
- Laparoscopic Incisional Hernia Repair
- Laparoscopic Inguinal Hernia Repair
- Laparoscopic Lymph Node Biopsy
- Laparoscopic Splenectomy
- Laparoscopic Surgery
- Laparoscopic Surgery for Digestive Diseases
- Malignant Soft Tissue Tumor Surgery
- Minimally Invasive Breast Biopsy
- Minimally Invasive Breast Surgery
- Minimally Invasive Colorectal Surgery
- Minimally Invasive Laparoscopic Surgery
- Minimally Invasive Surgery
- Muscle Biopsy
- Percutaneous Biopsy
- Placement of Balloon Catheter for Partial Breast Radiation
- Rectal Cancer Surgery
- Rectal Surgery
- Second Opinion
- Second Opinion Breast Cancer
- Sentinel Lymph Node Procedures
- Sentinel Node Biopsy
- Seroma Aspirations
- Single incision laparoscopic surgery
- Soft Tissue (Sarcoma)
- Soft Tissue Biopsy
- Soft Tissue Tumor Surgery
- Sphincter Surgery
- Stoma Surgery
- Surgery For Breast Cancer
- Surgery For Carcinoma Of The Colon
- Surgery For Crohn's Disease
- Surgery for Pilonidal Cyst
- Temporal Artery Biopsy
Specialty in Diseases & Conditions
- Abdominal Hernia
- Anal Abscesses
- Anal Cancer
- Anal Fissures
- Anal Fistula
- Benign Breast Disease
- Bile Duct Diseases
- Bile Duct Stones
- Biliary Disorders
- Colon Polyps
- Colorectal Cancer
- Ductal Carcinoma In Situ
- Gastrointestinal Tract
- Hepatobiliary Disease
- Intestinal Carcinoid Tumors
- Intraductal Papilloma
- Large Bowel (Intestinal) Obstruction
- Large Bowel Cancer
- Large Intestine Cancer
- Pilonidal Cyst
- Rectal Abscess
- Rectal Bleeding
- Recurrent Breast Cancer
- Small Bowel Cancer
- Soft Tissue Masses
- Soft Tissue Sarcoma
- Strictures Of The Gi Tract
- Umbilical Hernias
- Ventral Hernia
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Education & Professional Highlights
Education & Fellowships
Residency - St. John Macomb Hospital
Warren, MI USA
Medical Education - Des Moines University College of Osteopathic Medicine
Des Moines, IA USA
Undergraduate - Abilene Christian University
Abilene, TX USA
- Surgery - General Surgery
Laparoscopic surgery, gastrointestinal surgery, gallbladder diseases, hernia repair surgery, breast surgery, colorectal surgery, skin lesions, EGD and colonoscopy, hemorrhoidal diseases, antireflux procedures, minimally invasive procedures
Research & Publications
(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)
Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.
To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.
As of 11/4/2019, Dr. Lai has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.
Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.
* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.
95 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||4.8|
|Patient Rating of Doctor||4.8|
23 Patient Comments
Reviewed on Jul 8, 2020
under the current circumstances, I was VERY pleased with being able to complete my appointment over video and not have to go into a provider's office!
Reviewed on Jun 8, 2020
Dr. Lai has excellent bedside manner. Listens well.
Reviewed on Jun 1, 2020
very happy with Dr Lai and Avon hospital
Reviewed on Apr 30, 2020
I feel he's a great Doctor,Easy to talk to. great Staff.
Reviewed on Apr 23, 2020
Dr. Lai was professional, concerned with my questions and explanation regarding my problem.
Reviewed on Apr 23, 2020
I found the Dr. very kind and caring. he totally eased my mind after he examined my issue. I would definitely rate him as a 10.
Reviewed on Feb 27, 2020
Dr. Lai is second to none. I can't Express how incredibly impressed I am with him for my mother. Dr. Lai is recommended to others as well. His expertise, his bedside manner, his professionalism...all exemplify what we think of him as a person and a surgeon.
Reviewed on Feb 27, 2020
Dr. Lai is excellent!!!!
Reviewed on Feb 26, 2020
Dr. Lai is one of the kindest and most personable doctors I have met. he always makes me feel at ease during my appointments. He is always friendly and kind and fun to talk with.
Reviewed on Feb 19, 2020
A Good Doctor!
Reviewed on Feb 13, 2020
Dr Lai took time to explain my condition even had a pamphlet with pictures. He was funny and engaging in a very uncomfortable situation for me.
Reviewed on Feb 13, 2020
very happy with Dr lai
Reviewed on Jan 27, 2020
Professional, outstanding, cared, New my record when he came in had researched my past with Cleveland clinic and just set the pace for quality care. this was a Great visit he referred me to other doctors and I got appointments immediately just a really nice Appointment thorough and complete
Reviewed on Dec 12, 2019
Dr. Lai is one of the best communicating Dr's I've ever seen. A great guy and his staff is also great.
Reviewed on Nov 12, 2019
Again, was there for a consult. Didn't get the answer I wanted but got the correct one. Dr. was very thorough in explaining benefit/risk of proposed procedure.
Reviewed on Oct 10, 2019
Dr. Lai and his staff are terrific! They personify the quality of service and trust associated with The Cleveland Clinic.
Reviewed on Sep 26, 2019
Dr. Lai was very informative and his bedside manner was exceptional.
Reviewed on Aug 19, 2019
Dr. Lai and the Clinic's Team are Awesome! They are kind and courteous, they make going to see the doctor's office a positive experience.
Reviewed on Aug 14, 2019
First time a Dr. took the time to show me my CT results and thoroughly explained everything.
Reviewed on Aug 14, 2019
would go back to Dr. Lai in a heartbeat
Reviewed on Aug 8, 2019
Dr Lai was great! Concerned about me and was very clear about treatment and instructions.
Reviewed on Jul 29, 2019
The doctor was very thorough and helpful!
Reviewed on Jul 25, 2019
Dr Lai was professional, courteous and explained everything associated with my recovery.
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