Treatment & Services
- Abdominal Surgery
- Advanced Laparoscopic Surgery
- Advanced Laparoscopy and Gallstones
- Advanced Operative Laparoscopy
- Anorectal Surgery
- Benign Soft Tissue Tumor Surgery
- Benign Tumor Surgery
- Bile Duct Exploration
- Bile Duct Stone Removal
- Biliary Surgery
- Breast Biopsy
- Breast Cancer Surgery Program
- Breast Conservation Surgery
- Breast Exam
- Colon And Rectal Surgical Procedures
- Colon Surgery
- Colorectal Surgery
- Debridement of Skin and Wound
- Department of General Surgery
- Diagnostic Laparoscopy
- Diagnostic Procedures
- Gastrointestinal Endoscopy
- Gastrointestinal Surgery
- General Surgery
- Hemorrhoid Arterial Ligation
- Hepatobiliary Surgery
- Hernia Open Repair Surgery
- Hernia Surgery
- Intestinal Stomas
- Intestinal Surgery
- Laparoscopic Abdominal Perineal Resection
- Laparoscopic Cholecystectomy
- Laparoscopic Colectomy
- Laparoscopic Colon Resection
- Laparoscopic Colon Surgery
- Laparoscopic Colorectal Surgery
- Laparoscopic Hernia Surgery
- Laparoscopic Incisional Hernia Repair
- Laparoscopic Inguinal Hernia Repair
- Laparoscopic Lymph Node Biopsy
- Laparoscopic Splenectomy
- Laparoscopic Surgery
- Laparoscopic Surgery for Digestive Diseases
- Malignant Soft Tissue Tumor Surgery
- Minimally Invasive Breast Biopsy
- Minimally Invasive Breast Surgery
- Minimally Invasive Colorectal Surgery
- Minimally Invasive Laparoscopic Surgery
- Minimally Invasive Surgery
- Muscle Biopsy
- Percutaneous Biopsy
- Placement of Balloon Catheter for Partial Breast Radiation
- Rectal Cancer Surgery
- Rectal Surgery
- Second Opinion
- Second Opinion Breast Cancer
- Sentinel Lymph Node Procedures
- Sentinel Node Biopsy
- Seroma Aspirations
- Single incision laparoscopic surgery
- Soft Tissue (Sarcoma)
- Soft Tissue Biopsy
- Soft Tissue Tumor Surgery
- Sphincter Surgery
- Stoma Surgery
- Surgery For Breast Cancer
- Surgery For Carcinoma Of The Colon
- Surgery For Crohn's Disease
- Surgery for Pilonidal Cyst
- Temporal Artery Biopsy
Specialty in Diseases & Conditions
- Abdominal Hernia
- Anal Abscesses
- Anal Cancer
- Anal Fissures
- Anal Fistula
- Benign Breast Disease
- Bile Duct Diseases
- Bile Duct Stones
- Biliary Disorders
- Breast Abscess
- Breast Cancer
- Breast Disease
- Breast Infections
- Breast Lump
- Breast Pain
- Colon Polyps
- Colorectal Cancer
- Ductal Carcinoma In Situ
- Gastrointestinal Tract
- Hepatobiliary Disease
- Intestinal Carcinoid Tumors
- Intraductal Papilloma
- Large Bowel (Intestinal) Obstruction
- Large Bowel Cancer
- Large Intestine Cancer
- Metastatic Breast Cancer
- Nipple Discharge
- Pilonidal Cyst
- Rectal Abscess
- Rectal Bleeding
- Recurrent Breast Cancer
- Small Bowel Cancer
- Soft Tissue Masses
- Soft Tissue Sarcoma
- Strictures Of The Gi Tract
- Umbilical Hernias
- Ventral Hernia
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Education & Professional Highlights
Education & Fellowships
Residency - St. John Macomb Hospital
Warren, MI USA
Medical Education - Des Moines University College of Osteopathic Medicine
Des Moines, IA USA
Undergraduate - Abilene Christian University
Abilene, TX USA
Laparoscopic surgery, gastrointestinal surgery, gallbladder diseases, hernia repair surgery, breast surgery, colorectal surgery, skin lesions, EGD and colonoscopy, hemorrhoidal diseases, antireflux procedures, minimally invasive procedures
Research & Publications
(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)
Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.
To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.
As of 11/19/2018, Dr. Lai has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.
Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.
* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.
107 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||4.9|
|Knows Medical History||5|
|Time Spent with Patient||4.9|
|Patient Rating of Doctor||4.9|
23 Patient Comments
Reviewed on Sep 26, 2019
Dr. Lai was very informative and his bedside manner was exceptional.
Reviewed on Aug 19, 2019
Dr. Lai and the Clinic's Team are Awesome! They are kind and courteous, they make going to see the doctor's office a positive experience.
Reviewed on Aug 14, 2019
First time a Dr. took the time to show me my CT results and thoroughly explained everything.
Reviewed on Aug 14, 2019
would go back to Dr. Lai in a heartbeat
Reviewed on Aug 8, 2019
Dr Lai was great! Concerned about me and was very clear about treatment and instructions.
Reviewed on Jul 29, 2019
The doctor was very thorough and helpful!
Reviewed on Jul 25, 2019
Dr Lai was professional, courteous and explained everything associated with my recovery.
Reviewed on Jul 10, 2019
Dr. Lai was exceptional in his ability to explain the process of a hernia surgery, & what my likely experience would be. I have great confidence in him as my surgeon.
Reviewed on Jul 1, 2019
Dr. Lai was calm, cool and collected. He told me what was wrong and clearly gave me options. His care for the issue and for me as a person was EXCELLENT!
Reviewed on Jun 27, 2019
dr. Lai listens well - answers questions thoroughly - and he is a great surgeon. nothing but professional.
Reviewed on Jun 24, 2019
very nice doctor. great staff
Reviewed on May 13, 2019
I am so fortunate to have Dr. Lai. He took care of my problem, and I feel great. He is professional and very easy to talk to. He talks to you not at you.
Reviewed on May 9, 2019
No complaints. Dr Lai and staff were all very qualified and professional. I would recommend Dr Lai, should the opportunity arises.
Reviewed on May 8, 2019
Awesome experience with Dr. Lai and his team. I am honored and fortunate to have his most compassionate caring and bed manners the past 4 yeats
Reviewed on Apr 25, 2019
Doctor explained everything very clearly and patiently. Great doctor
Reviewed on Feb 21, 2019
very high regard for Dr. Lai and his staff. Very thorough and friendly.
Reviewed on Jan 21, 2019
the Dr. was extremely nice and thorough!
Reviewed on Jan 16, 2019
I put my trust in this doctor for any procedures.
Reviewed on Dec 13, 2018
Dr Lai explained things clearly.
Reviewed on Nov 19, 2018
My experience with the physician & staff is always exceptional.
Reviewed on Nov 15, 2018
Dr. Lai did an amazing job removing my cyst. the wound looks great, he answered all of my questions, and is very kind. Great bedside manner!
Reviewed on Oct 22, 2018
Dr. Lai is spectacular, great information and knowledge. Made everything easy to understand and explained options.
Reviewed on Oct 8, 2018
Dr Lai is one of the nicest, professional dr I have met at Cleveland Clinic. Do everything possible to keep him.
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