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Katherine Hancock, DNP, RN, NE-BC

Chief Caregiver Officer

Katherine Hancock, DNP, RN, NE-BC
Cleveland Clinic Main Campus
Primary Location

Cleveland Clinic Main Campus


About Katherine Hancock, DNP, RN, NE-BC

K. Kelly Hancock is the first-ever Executive Vice President and Chief Caregiver Officer at Cleveland Clinic and the holder of the Rich Family Chief Caregiver Chair. Dr. Hancock leads strategic development and implementation of all aspects of caregiver engagement for Cleveland Clinic’s 81,000+ caregivers, both in the United States and internationally with a focus on enhancing the health system’s unique team-based culture. She advises in areas such as leadership, coaching, employee relations, talent acquisition, compensation, organizational design and change, performance management, learning development and more. She also oversees daily operations for the human resources and nursing teams.

Previously, Dr. Hancock was Executive Chief Nursing Officer for Cleveland Clinic health system and Chief Nursing Officer for the main campus, a dual role she held for nine years. She has served Cleveland Clinic health system, its patients, and communities for over three decades.

Besides earning her Master of Science and Bachelor of Science in nursing from Ursuline College’s Breen School of Nursing, she holds a Doctor of Nursing Practice (DNP) from Chamberlain College of Nursing. She is a member of the Fellows of the American Academy of Nursing. She is also a board-certified Nurse Executive through the American Nurses Credentialing Center (ANCC), a member of the American Organization of Nurse Executives, the American Association of Critical-Care Nurses, and the Honor Society of Nursing – Sigma Theta Tau International.

Dr. Hancock serves on numerous boards and committees and has received many awards and honors, including the Becker’s Hospital Review 84+ Chief Human Resource Officers and Chief People Officers To Know 2024, Saint Joseph Academy 2023 Medaille Shield Award Honoree, Smart Business 2022 Smart Women Awards Progressive Woman Award Honoree, LinkedIn Top Voices Frontline Healthcare, 50+ Hospital and Health System CNOs to Know, Crain’s Cleveland Business 2018 Notable Women in Healthcare, and the Ursuline College Distinguished Nursing Alumnae Award.

Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Graduate School - Chamberlain College of Nursing
Downers Grove, IL USA

Graduate School - Ursuline College-Breen School of Nursing
Cleveland, OH USA

Undergraduate - Ursuline College-Breen School of Nursing
Cleveland, OH USA

Additional Training

  • Licensure / CertificationsOhio Nursing License Registration (RN)
  • Board Certified - Nurse Executive (NE-BC), American Nurses Credentialing Center (ANCC)
  • Basic Life Support (BLS-CPR), American Heart Association
  • Advanced Life Support (ACLS), American Heart Association

Professional Highlights

  • American Association of Colleges of Nurses Diversity and Inclusion 2019
  • American Heart Association
      President-Elect, Cleveland Board of Directors 2021 - 2023
      Go Red for Women 2014 - Present
      Executive Leadership Committee 2018 - Present
      Cleveland Campaign Chair, American Heart Walk  2015
      STEM Goes Red 2017 - Present   
  • American Red Cross
      Board of Directors 2012 - Present
      Chair, Volunteer and Mission Capacity Building Committee 2015 - Present
      Chair, Service Delivery Committee 09/2013 - 09/2015 
  • Ashtabula County Medical Center Board of Directors, Member 2015 - Present
  • American Nurses Association (ANA) Present
  • American Organization of Nurse Executives (AONE) 2006 - Present
  • Association of Patient Experience Board of Directors 2014 - Present
  • American Association of Critical Care Nurses (AACN) 1997 - Present
  • Cleveland Clinic Celebrate Sisterhood, Honorary Co-chair 2017
  • Cleveland Wise Women, Member  2016 - Present
  • Frances Payne Bolton School of Nursing, Case Western Reserve University, Adjunct Professor 2015 - Present
  • Greater Cleveland Organization of Nurse Executives (GCONE) 2018 - Present
  • In Counsel with Women, Member 2014 - Present
  • March of Dimes - Nurse of the Year Award Chair 2017
  • Ohio Nurses Association (ONA) 2019
  • Press Ganey Nurse Manager Sub Committee, Co-Chair 2014 - Present
  • Saint Joseph Academy
      Board of Directors 2014 - Present
      Vice Chair 2018 - Present
      Excellence Committee 2015 - Present
  • Sigma Theta Tau, Member 2009 - Present
  • The 50 Club of Cleveland, Member 2018 - Present
  • United Way Generation Next Member for Greater Cleveland 2006
  • Ursuline College Breen School of Nursing
      Community Advisory Board 2013 - Present
      Executive Campaign Committee 2014 - Present
  • VeloSano - Cleveland Campaign Co-chair 2017 – Present
  • Vizient Large System Nurse Executives Network 2020

Awards & Honors

  • The Medaille Shield Award, Saint Joseph Academy 2023
  • Inaugural Endowed Chair Holder, Rich Family Chief Caregiver Chair 2022
  • Smart Women Award Honoree, Progressive Woman Award, Smart Business 2020
  • LinkedIn Top Voices, Frontline Health Care 2019, 2020
  • 50+ Hospital and Health System CNOs to Know 2018
  • Crain’s Cleveland Business Notable Woman in Healthcare 2018
  • Sones/Folvaro for Excellence in Nursing Collaboration 2017
  • Dedication Award, Cleveland Council of Black Nurses, Inc.  2016
  • Distinguished Nursing Alumnae Award, Ursuline College   2013
  • Stanley Shalom Endowed Chair for Nursing Advancement   2012
  • Annual Cleveland Clinic Kelly Hancock Nursing Excellence Awards Endowment   2012
  • American Association of Critical Care Nurses - Circle of Excellence Award    2012
  • Maria and Sam Miller Professional Excellence Award - Nurse of the Year   2010
  • Cleveland Clinic Nursing Excellence Award - Abbie Porter Leadership Award 2002, 2009
  • Cleveland Clinic Nursing Excellence Award - Marilyn Tetonis Nursing Unit Award   2001
  • Bruce Hubbard Stewart Fellow Award 2000
Research & Publications

Research & Publications

See publications for Katherine Hancock, DNP, RN, NE-BC.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 1/2/2024, Dr. Hancock has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

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