Katherine Hancock
Chief Caregiver Officer
- Call 216.444.2404
Primary Location
Cleveland Clinic Main Campus
- Appointment:
- 216.444.2404
- Desk:
- 216.444.2404
- Fax:
- 216.444.0088
About Katherine Hancock
K. Kelly Hancock, DNP, RN, NE-BC, FAAN, is Chief Caregiver Officer for Cleveland Clinic health system. She is responsible for leading the development and implementation of all aspects of caregiver engagement for Cleveland Clinic’s 70,000 caregivers. With a focus on enhancing the health system’s unique team-based culture, Dr. Hancock provides strategic direction and expertise for the organization’s human resources function, domestically and internationally. She consistently works to build and retain exceptional caregiver teams through the optimization of human resources policies and programs.
An innovative thought-leader, Dr. Hancock delivers advisory services in areas such as leadership, coaching, employee relations, talent acquisition, compensation, organizational design and change, performance management, learning and development, and more. She continuously collaborates with fellow executive leaders to ensure Cleveland Clinic caregivers embody the organization’s culture, vision and values. Additionally, she provides direct oversight of daily operations for the human resources and nursing teams.
For more than 25 years, Dr. Hancock has served Cleveland Clinic health system, its patients and communities. Most recently, she was Executive Chief Nursing Officer for the health system and Chief Nursing Officer for main campus, a dual role she held for 9 years. Dr. Hancock is known for her dedication to excellence and professionalism. She provides a strong administrative and clinical atmosphere that promotes staff education, development, and cohesion between all disciplines, professional nursing care and world-class patient care.
Dr. Hancock obtained her DNP from Chamberlain College of Nursing and MSN from the Breen School of Nursing at Ursuline College in Pepper Pike, Ohio. She is a board-certified Nurse Executive through the American Nurses Credentialing Center (ANCC), a member of the American Organization of Nurse Executives, the American Association of Critical-Care Nurses, and the Honor Society of Nursing - Sigma Theta Tau International. Dr. Hancock became a member of the Fellows of the American Academy of Nursing in 2019, was awarded Crain’s Cleveland Business’ Notable Women in Healthcare in 2018, the Sones/Folvaro for Excellence in Nursing Collaboration in 2017, Distinguished Alumnae Award from Ursuline College in 2013, the ANCC Circle of Excellence Award in 2012, and the 2010 Maria and Sam Miller Professional Excellence Nurse of the Year Award. She is also a recipient of the “Bruce Hubbard Stewart Fellow Award” and received “The Abbie Porter Leadership Award” in 2002 and 2009, which highlights excellence in nursing leadership.
Education & Professional Highlights
Appointed
2012
Professional Highlights
American Association of Colleges of Nurses Diversity and Inclusion 2019
American Heart Association
President-Elect, Cleveland Board of Directors 2021 - 2023
Go Red for Women 2014 - Present
Executive Leadership Committee 2018 - Present
Cleveland Campaign Chair, American Heart Walk 2015
STEM Goes Red 2017 - Present- American Red Cross
Board of Directors 2012 - Present
Chair, Volunteer and Mission Capacity Building Committee 2015 - Present
Chair, Service Delivery Committee 09/2013 - 09/2015 - Saint Joseph Academy
Board of Directors 2014 - Present
Vice Chair 2018 - Present
Excellence Committee 2015 - Present - Ursuline College Breen School of Nursing
Community Advisory Board 2013 - Present
Executive Campaign Committee 2014 - Present
Ashtabula County Medical Center Board of Directors, Member 2015 - Present
American Nurses Association (ANA) Present
American Organization of Nurse Executives (AONE) 2006 - Present
Association of Patient Experience Board of Directors 2014 - Present
American Association of Critical Care Nurses (AACN) 1997 - Present
Cleveland Clinic Celebrate Sisterhood, Honorary Co-chair 2017
Cleveland Wise Women, Member 2016 - Present
Frances Payne Bolton School of Nursing, Case Western Reserve University, Adjunct Professor 2015 - Present
Greater Cleveland Organization of Nurse Executives (GCONE) 2018 - Present
In Counsel with Women, Member 2014 - Present
March of Dimes - Nurse of the Year Award Chair 2017
Ohio Nurses Association (ONA) 2019
Press Ganey Nurse Manager Sub Committee, Co-Chair 2014 - Present
Sigma Theta Tau, Member 2009 - Present
The 50 Club of Cleveland, Member 2018 - Present
United Way Generation Next Member for Greater Cleveland 2006
VeloSano - Cleveland Campaign Co-chair 2017 – Present
Vizient Large System Nurse Executives Network 2020
Awards & Honors
- 50+ Hospital and Health System CNOs to Know 2019, 2020
- Crain’s Cleveland Business Notable Woman in Healthcare 2018
- Sones/Folvaro for Excellence in Nursing Collaboration 2017
- Dedication Award, Cleveland Council of Black Nurses, Inc. 2016
- Distinguished Nursing Alumnae Award, Ursuline College 2013
- Stanley Shalom Endowed Chair for Nursing Advancement 2012
- Annual Cleveland Clinic Kelly Hancock Nursing Excellence Awards Endowment 2012
- American Association of Critical Care Nurses - Circle of Excellence Award 2012
- Maria and Sam Miller Professional Excellence Award - Nurse of the Year 2010
- Cleveland Clinic Nursing Excellence Award - Abbie Porter Leadership Award 2002, 2009
- Cleveland Clinic Nursing Excellence Award - Marilyn Tetonis Nursing Unit Award 2001
- Bruce Hubbard Stewart Fellow Award 2000
Research & Publications
See publications for Katherine Hancock.
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