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Katherine Hancock, DNP, RN, NE-BC

Chief Caregiver Officer

Katherine Hancock, DNP, RN, NE-BC
Cleveland Clinic Main Campus
Primary Location

Cleveland Clinic Main Campus


About Katherine Hancock, DNP, RN, NE-BC

K. Kelly Hancock, DNP, RN, NE-BC, FAAN, is Chief Caregiver Officer for Cleveland Clinic health system. She is responsible for leading the development and implementation of all aspects of caregiver engagement for Cleveland Clinic’s 70,000 caregivers. With a focus on enhancing the health system’s unique team-based culture, Dr. Hancock provides strategic direction and expertise for the organization’s human resources function, domestically and internationally. She consistently works to build and retain exceptional caregiver teams through the optimization of human resources policies and programs.

An innovative thought-leader, Dr. Hancock delivers advisory services in areas such as leadership, coaching, employee relations, talent acquisition, compensation, organizational design and change, performance management, learning and development, and more. She continuously collaborates with fellow executive leaders to ensure Cleveland Clinic caregivers embody the organization’s culture, vision and values. Additionally, she provides direct oversight of daily operations for the human resources and nursing teams.

For more than 25 years, Dr. Hancock has served Cleveland Clinic health system, its patients and communities. Most recently, she was Executive Chief Nursing Officer for the health system and Chief Nursing Officer for main campus, a dual role she held for 9 years. Dr. Hancock is known for her dedication to excellence and professionalism. She provides a strong administrative and clinical atmosphere that promotes staff education, development, and cohesion between all disciplines, professional nursing care and world-class patient care.

Dr. Hancock obtained her DNP from Chamberlain College of Nursing and MSN from the Breen School of Nursing at Ursuline College in Pepper Pike, Ohio. She is a board-certified Nurse Executive through the American Nurses Credentialing Center (ANCC), a member of the American Organization of Nurse Executives, the American Association of Critical-Care Nurses, and the Honor Society of Nursing - Sigma Theta Tau International. Dr. Hancock became a member of the Fellows of the American Academy of Nursing in 2019, was awarded Crain’s Cleveland Business’ Notable Women in Healthcare in 2018, the Sones/Folvaro for Excellence in Nursing Collaboration in 2017, Distinguished Alumnae Award from Ursuline College in 2013, the ANCC Circle of Excellence Award in 2012, and the 2010 Maria and Sam Miller Professional Excellence Nurse of the Year Award. She is also a recipient of the “Bruce Hubbard Stewart Fellow Award” and received “The Abbie Porter Leadership Award” in 2002 and 2009, which highlights excellence in nursing leadership.

Education & Professional Highlights

Education & Professional Highlights


Professional Highlights

  • American Association of Colleges of Nurses Diversity and Inclusion 2019

    American Heart Association
      President-Elect, Cleveland Board of Directors 2021 - 2023
      Go Red for Women 2014 - Present
      Executive Leadership Committee 2018 - Present
      Cleveland Campaign Chair, American Heart Walk  2015
      STEM Goes Red 2017 - Present   
  • American Red Cross
      Board of Directors 2012 - Present
      Chair, Volunteer and Mission Capacity Building Committee 2015 - Present
      Chair, Service Delivery Committee 09/2013 - 09/2015 
  • Ashtabula County Medical Center Board of Directors, Member 2015 - Present

    American Nurses Association (ANA) Present

    American Organization of Nurse Executives (AONE) 2006 - Present

    Association of Patient Experience Board of Directors 2014 - Present

    American Association of Critical Care Nurses (AACN) 1997 - Present

    Cleveland Clinic Celebrate Sisterhood, Honorary Co-chair 2017

    Cleveland Wise Women, Member  2016 - Present

    Frances Payne Bolton School of Nursing, Case Western Reserve University, Adjunct Professor 2015 - Present

    Greater Cleveland Organization of Nurse Executives (GCONE) 2018 - Present

    In Counsel with Women, Member 2014 - Present

    March of Dimes - Nurse of the Year Award Chair 2017

    Ohio Nurses Association (ONA) 2019

    Press Ganey Nurse Manager Sub Committee, Co-Chair 2014 - Present

  • Saint Joseph Academy
      Board of Directors 2014 - Present
      Vice Chair 2018 - Present
      Excellence Committee 2015 - Present
  • Sigma Theta Tau, Member 2009 - Present

    The 50 Club of Cleveland, Member 2018 - Present

    United Way Generation Next Member for Greater Cleveland 2006

  • Ursuline College Breen School of Nursing
      Community Advisory Board 2013 - Present
      Executive Campaign Committee 2014 - Present
  • VeloSano - Cleveland Campaign Co-chair 2017 – Present

    Vizient Large System Nurse Executives Network 2020

Awards & Honors

  • 50+ Hospital and Health System CNOs to Know 2019, 2020
  • Crain’s Cleveland Business Notable Woman in Healthcare 2018
  • Sones/Folvaro for Excellence in Nursing Collaboration 2017
  • Dedication Award, Cleveland Council of Black Nurses, Inc.  2016
  • Distinguished Nursing Alumnae Award, Ursuline College   2013
  • Stanley Shalom Endowed Chair for Nursing Advancement   2012
  • Annual Cleveland Clinic Kelly Hancock Nursing Excellence Awards Endowment   2012
  • American Association of Critical Care Nurses - Circle of Excellence Award    2012
  • Maria and Sam Miller Professional Excellence Award - Nurse of the Year   2010
  • Cleveland Clinic Nursing Excellence Award - Abbie Porter Leadership Award 2002, 2009
  • Cleveland Clinic Nursing Excellence Award - Marilyn Tetonis Nursing Unit Award   2001
  • Bruce Hubbard Stewart Fellow Award 2000
Research & Publications

Research & Publications

See publications for Katherine Hancock, DNP, RN, NE-BC.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

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