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Education & Professional Highlights
Education & Fellowships
Graduate School - Kent State University
Primary Care Adult Nurse Practitioner
Kent, OH USA
Undergraduate - Kent State University
Kent, OH USA
- Adult Nurse Practitioner
187 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||4.6|
|Patient Rating of Doctor||4.6|
7 Patient Comments
Reviewed on Jul 16, 2020
Provider is very good. Problem is getting appointments in a timely fashion.
Reviewed on Jun 25, 2020
I feel since it was a virtual meeting there was concern of pushing through the meetings and actually listening to me as a patient. I do like my doctors, but to me it just felt rushed.
Reviewed on Jun 12, 2020
I would rather be seen in person. Do not know how to use Web portal for video visit. There is no Doctor on earth that can tell how a person is feeling by a video. They cannot take vitals or check your breathing or feel my muscles to know how I really am feeling. This is not saying anything against Deshawn Jones as I really like her and think she does a good job. Just the system it sucks.
Reviewed on Mar 2, 2020
I personally love the Cleveland Clinic.! I am always talking highly about the Cleveland Clinic and the doctors and other staff !
Reviewed on Jan 30, 2020
Excellent care provider
Reviewed on Nov 27, 2019
I always have a great experience with this department. Dr. Jones is fantastic.
Reviewed on Aug 2, 2019
she showed no empathy. just a typing robot. I almost felt like I annoyed her. sadly, this is happening to more medical people these days. always in a hurry, typing and no eye contact-hate that! its just rude! Most patients are sick or worse. the last thing we want is to be made to feel ignored by our doctors, the people who are supposed to be our hope!! May I suggest some human interaction training for all doctors, p.a.'s,nurses etc... ? if not, your going to lose patients eventually bc they are afraid to go to the doctor!
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