Penny Heba, AuD
Additional Locations
Treatment & Services
- Audiologic Evaluation
- Audiology
- Canalith Repositioning
- Hearing Aids
- Hearing Assistive Technology
- Hearing Needs Assessment
- Hearing Test
Insurance
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View All PlansEducation & Professional Highlights
Appointed
2012
Education & Fellowships
Graduate School - Salus University
Doctor of Audiology
Elkins Park,
PA USA
2009
Graduate School - Cleveland State University
Speech Pathology and Audiology
Cleveland,
OH USA
1983
Undergraduate - Cleveland State University
Speech and Hearing
Cleveland,
OH USA
1981
Professional Highlights
- EDUCATION
GRADUATE SCHOOL-SALUS UNIVERSITY
DOCTOR OF AUDIOLOGY
ELKINS PARK, PA USA
2009 - GRADUATE SCHOOL-CLEVELAND STATE UNIVERSITY
AUDIOLOGY
CLEVELAND, OH
1983 - UNDERGRADUATE-CLEVELAND STATE UNIVERSITY
SPEECH AND HEARING
CLEVELAND, OH
1981
Certifications
- Certificate of Clinical Competence in Audiology
Memberships
- American Speech, Language and Hearing Association
- Ohio Academy of Audiology
99 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
| Overall | Star Ratings | |
|---|---|---|
| Explains | 4.8 | |
| Courtesy, Respect & Concern | 4.9 | |
| Patient Rating of Doctor | 4.8 |
15 Patient Comments
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Reviewed on Dec 20, 2022
Dr. Penny is very responsive to your needs. She takes everything into consideration and listens to the issues, then finds solutions to those issues ALWAYS She is very thoughtful in her approach to an issue and is very proactive in getting them resolved. Very patient and helpful and knowledgeable.. Very knowledgeable I absolutely love her and her methods and approach to getting things accomplished and taken care of. Always has time to listen and cares a great deal about what she does .. I believe she exhibits a passion for her chosen field and am grateful to have her as my caregiver.
Reviewed on Dec 20, 2022
Dr. Heba has been excellent in helping with my hearing aids. She is very detail in presenting each manufacturer product and how each were different include the warranties. She was very quit on her follow ups concerning my medical plan cost. In short, she was the perfect doctor to see.
Reviewed on Dec 20, 2022
I did recommend her to a friend
Reviewed on Nov 9, 2022
*Dr. Heba NEVER acknowledge me, never said one word to me, did nothing for me, she did NOTHING. She actually left the room and the tech did everything. *Dr. Heba never even bothered to review the results with me.
Reviewed on Nov 9, 2022
Absolutely disgusted by this provider. Can't believe she will actually bill for any professional service. She did nothing - didn't even acknowledge my presence in the room. Completely unacceptable.
Reviewed on Oct 19, 2022
Provider showed proper amount of concern during our brief interaction, the time allotted per patient really is not sufficient to get to know or relate to patient but gotta watch that bottom line
Reviewed on Aug 26, 2022
Dr Heba is great
Reviewed on Aug 22, 2022
Dr. Heba has been a blessing to me over the many years of my hearing loss.
Reviewed on Aug 19, 2022
Dr Heba had recommendations ready for us.
Reviewed on Aug 19, 2022
Dr.Heba and all of her staff provided me with excellent care
Reviewed on Jun 10, 2022
Dr. Heba responded faster than any of my other healthcare providers.She is very quick to answer any of my questions.
Reviewed on Jun 10, 2022
Dr. Heba and her extern were very patient with me and answered all my questions
Reviewed on May 19, 2022
Dr. Heba did a great job explaining what my my problem was and the options I had going forward. The secretarial staff was courteous and professional. A++
Reviewed on Apr 14, 2022
My primary interaction was with Katherine who is an extern working under the supervision of Dr Heba. Katherine took a good deal of time in giving me an explanation of my particular type of hearing loss and ways to improve it. I opted to trial the use of hearing aides. She was very concerned that I was comfortable with the use and answered all my many questions. Currently I am still adjusting to the process with her help. My only recommendation would be that Dr. Heba would have had more interaction with me not leaving it totally up to her extern to make my plan of care. At this point I am very satisfied with Katherine's ability to get me comfortable with the hearing aides and my progress so far.
Reviewed on Feb 15, 2022
I skipped question 5 because we weren't making any treatment changes. Penny Heba and the resident who was working with her were professional, easy to talk with and helped me with issues I was having with my hearing aids.