Penny Heba, AuD
Primary Location
Independence Family Hlth Ctr
Additional Locations
Head and Neck Institute
Strongsville Family Health Center
16761 S Park Center
Strongsville, OH 44136
Directions
- Appointment:
- 216.444.8500
- Fax:
- 440.878.2666
Treatment & Services
- Audiologic Evaluation
- Audiology
- Canalith Repositioning
- Hearing Aids
- Hearing Assistive Technology
- Hearing Test
Insurance
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View All PlansEducation & Professional Highlights
Appointed
2012
Education & Fellowships
Graduate School - Salus University
Doctor of Audiology
Elkins Park,
PA
2009
Graduate School - Cleveland State University
Speech Pathology and Audiology
Cleveland,
OH
1983
Undergraduate - Cleveland State University
Speech and Hearing
Cleveland,
OH
1981
Professional Highlights
- EDUCATION
GRADUATE SCHOOL-SALUS UNIVERSITY
DOCTOR OF AUDIOLOGY
ELKINS PARK, PA USA
2009 - GRADUATE SCHOOL-CLEVELAND STATE UNIVERSITY
AUDIOLOGY
CLEVELAND, OH
1983 - UNDERGRADUATE-CLEVELAND STATE UNIVERSITY
SPEECH AND HEARING
CLEVELAND, OH
1981
Certifications
- Certificate of Clinical Competence in Audiology
Memberships
- American Speech, Language and Hearing Association
- Ohio Academy of Audiology
176 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
Overall | Star Ratings | |
---|---|---|
Explains | 4.9 | |
Courtesy, Respect & Concern | 4.9 | |
Patient Rating of Doctor | 4.9 |
23 Patient Comments
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Reviewed on Sep 26, 2024
Dr. P. Heba, call me the same evening I call the office for assistance and set up an appointment time for me to stop and see her. I appreciated that.
Reviewed on Sep 26, 2024
Very personal, caring and patient . Dr. P. Heba , explain and show me how to reset my hearing aids back to answering on my iPhone. Very professional and friendly.
Reviewed on Sep 25, 2024
Dr. Heba is extremely thorough and does not treat me like a "number" but rather listens and tries to address any and every issue I may bring up or ask about. She always tells me to call or come back any time. She also let me know when the warrantee on my hearing aides expires and how she will actually send them in for a check up and/or any upgrades that may be available before warranttee expiration. ...Some professionals leave all that up to you. I highly recommend her to anyone!
Reviewed on Jun 27, 2024
Dr.Penny Heba is the best of the best
Reviewed on Jun 26, 2024
I had concerns and doctor was extremely accommodating and went out of her way to be helpful Very professional and kind I liked her
Reviewed on Jun 10, 2024
Dr.Heba's visit is always good
Reviewed on Apr 30, 2024
Dr. Heba is very accommodating with her schedule to always see me when needed.
Reviewed on Apr 30, 2024
Dr. Heba is great; she is one of the few people at CCF that are worth the money you charge.
Reviewed on Apr 30, 2024
Again, if not for Dr. Heba I would not be coming to the Clinic.
Reviewed on Apr 10, 2024
DR. Heba was excellent throughout the process. She was very accommodating to my schedule, so that I did not have to use a PTO day to see her.
Reviewed on Mar 27, 2024
Dr Heba is awesome along with all of her staff
Reviewed on Mar 12, 2024
As far as the staff working together I only the student and can only assume she was in contact with Dr. Heba.
Reviewed on Mar 11, 2024
Dr Heba is excellent she is understanding patient and always the same when I have an appointment with her.
Reviewed on Mar 6, 2024
Dr Heba is excellent. She is empathetic, clear and responsive in explaining complex technical information. I am a first time hearing aid user, and she treated me with patience and great respect, as though I was a family member. Really positive experience!
Reviewed on Feb 21, 2024
I had a hearing test. The Dr.listened to all my concerns and explained my type of hearing loss and what my options are. We talked about different ways of coping living with someone else that has hearing loss. She was excellent! I would highly recommend Dr. Penny!!
Reviewed on Jan 29, 2024
My experience has been terrific with Dr. Heba. She quickly helped me through some issues with my first hearing aids. She is the best!
Reviewed on Jan 29, 2024
Like I said, she is the best!
Reviewed on Jan 24, 2024
Dr. Heba is fantastic, she makes it very easy to get an appointment and is very accommodating.
Reviewed on Jan 24, 2024
Again, Dr. Heba is on top of your case. She knows what is going on and is great at communicating the facts to me.
Reviewed on Dec 13, 2023
Very easy to get in contact with Dr. Heba
Reviewed on Dec 7, 2023
Had itching with my hearing aids and Dr. Heba was very prompt at helping me with the problem
Reviewed on Dec 5, 2023
I would definitely recommend Penny Heba she is a great audiologist
Reviewed on Nov 27, 2023
Dr. Heba always answers my questions completely and professionally.