Department Head and Neck Institute
Primary Location Medina Hospital Medical Office Building
Type of Doctor Both Adults and Children & Adolescents
Languages English
Surgeon Yes
Locations Specialties & Treatments

Treatment & Services

  • General ENT
  • General Pediatric ENT
  • Nose/nasal Surgery
  • Sinus Surgery
View all 4 Treatment & Services +

Specialty in Diseases & Conditions

  • Ear Infections (Otitis Media)
  • Nasal Polyps
  • Parotid Tumors
View all 3 Specialties +
Insurance

Insurance

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Education & Professional Highlights

Education & Professional Highlights

Appointed
2012

Education & Fellowships

Residency - Cleveland Clinic
General Surgery/ Otolaryngology / Head & Neck Surgery
Cleveland, OH USA
1991

Internship - Cleveland Clinic
General Surgery
Cleveland, OH USA
1987

Medical School - Medical College of Ohio at Toledo
Toledo, OH USA
1986

Undergraduate - St. Louis University
St. Louis, MO USA
1982

Certifications

  • Otolaryngology

Specialty Interests

Thyroid masses, parotid masses, pediatrics, nasal and sinus surgery, nasal polyps, ear infections

Research & Publications

Research & Publications

See publications for Matthew McDonnell, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 1/3/2019, Dr. McDonnell has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

426 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.5 out of 5
Explains 4.6
Listens 4.5
Courtesy, Respect & Concern 4.6
Knows Medical History 4.1
Time Spent with Patient 4.4
Patient Rating of Doctor 4.6

24 Patient Comments

Reviewed on Mar 20, 2019

dr. McDonnell was wonderful! and funny

Reviewed on Mar 13, 2019

Dr. McDonnell and fellow caregivers were courteous, professional, and caring. I definitely would recommend friends and family to go there.

Reviewed on Feb 21, 2019

this is a ear nose throte specialist, and asking question about such things dr McDonnell just says see a specialist, and he always seems so rushed he dont take the time with patients and dosent act like he wants to answer any question.

Reviewed on Feb 20, 2019

Doctor was too fast. He came in checked my ear and flushed it but left immediately without asking if I had any other problems and I had other concerns that needed to be checked but he was gone.

Reviewed on Feb 5, 2019

Dr. McDonnel was the rudest most unprofessional care provider I have ever encountered. He made me feel like I was wasting his time. He dismissed the opinions of the Doctors Asst. stating "who's the expert here"...as he was walking out the door.All he told me during my visit concerning my hearing condition was "I can't help you".What an "expert"! I'm leaving the clinic!

Reviewed on Jan 21, 2019

Doctor was very nice, didn't rush had my hearing evaluated at the same Appointment

Reviewed on Jan 18, 2019

This was a very pleasant experience and I really like the doctor and his employee's

Reviewed on Jan 18, 2019

Dr McDonnell is very professional yet very caring of his patient. My daughter is developmentally disabled with Down syndrome. I am always pleased with the way he interacts with her while making sure I am getting the information.

Reviewed on Jan 18, 2019

visit was for a sinus infection and was told it was gerd. I felt that he was not listening to my complaint. a few days later I had to visit another provider where I was treated for a sinus infection. very disappointed with the ENT. 3 days on antibiotics and I am feeling much better.

Reviewed on Jan 17, 2019

care provider seems to have a lot of expertise, but he seemed to be in a big rush.

Reviewed on Nov 27, 2018

I have been very pleased with this provider's care. He even called me on a Saturday morning to give me my CT results.When does that ever happen?

Reviewed on Nov 20, 2018

I have been to this Dr on another occasion and I should have remembered how unhappy I was then.I feel he didnt take my health problem seriously.he rushed me out to go have a chest X-ray and told me to stop clearing my throat. That was his medical advice!he did not resolve my problem or help me and I now need to make another appointment with another ENT Dr PLUS I have to pay for a chest X-ray!I would never reccomend him and I will NEVER see him again.

Reviewed on Nov 7, 2018

Excellent experience with friendly and professional staff. Dr. McDonnell was personable and professional.

Reviewed on Oct 5, 2018

I have been seeing physicians at CCF for 30 plus years. This doctor had zero knowledge of my history as of entering the office. I asked him if he had read my chart and he had not. He seemed arrogant and bothered by this question. I do not believe he has completed my visit as it should be. So now, I need to seek a second opinion.

Reviewed on Sep 24, 2018

Once the Dr. finished the exam and diagnosed me with a sinus infection I felt like he rushed out of the room. I would have liked further explanation of why I've had this for so long (a year). I guess he was ok. Just not warm and fuzzy like my Primary Care physician, Dr. Bose. I've been on antibiotics for 10 days with 10 more to go. We will see.

Reviewed on Sep 10, 2018

great experience dr McDonnell was very professional and personable

Reviewed on Aug 17, 2018

Dr. McConnell was very nice and put me at ease. He was recommended by my neurologist, Dr. Kristen Appleby to check out my voice box and throat before intensive speech therapy to help with my Parkinsons. I love CC!!

Reviewed on Aug 6, 2018

my experience at Medina Cleveland Clinic is always good. My concern is that while I am sitting in the waiting room a office staff is making return calls to patients from different doctors offices for various reasons, i.e. lab results, need to make appointment for a follow up, getting information to refill a prescription. I hear them say the patients name, and the following conversation. That being said, isn't there a special cubicle or office space for them to make these calls? I have been in 2 offices where this has happened.

Reviewed on Jul 27, 2018

My experience with Dr McDonnell was very good, I found him to be extremely knowledgeable and efficient. He was right to the point and direct with questions and answers. I felt that the time spent with him I learned more than with any other doctor for a very long time. I also left with a feeling of being treated by a doctor who was a true healer. Thank you Dr McDonnell.

Reviewed on Jul 6, 2018

I called nurse line prior to appointment. I specifically requested a call back on my mobile number and I know this was request was written in message. A call back was made to my home phone and a message was left on answering machine. Due to this error I was not able to get into provider same day as I felt was needed.

Reviewed on Jun 19, 2018

Exam seemed very rushed, especially for first-time visit to discuss a serious years-long problem. Provider showed no interest in listening to relevant medical history. After a surprisingly brief exam and quick diagnosis, I asked him, "Don't you want or need some pertinent background information?" He replied grudgingly, "NO. But, go ahead..." - as if to humor me. He was only concerned about what he SAW, but not about what I had to SAY. Treated me somewhat dismissively.

Reviewed on May 22, 2018

Dr. McDonnel quickly check my throat to ensure no new issues and arranged for me to see Dr. Shea (allergist) for testing.

Reviewed on May 22, 2018

Again Dr. McDonnel has been incredibly helpful and insightful both times I visited him in a 5 month period of trying to figure out my neck tightness and breathing issues (which just finally was diagnosed as inflamed esophagus).

Reviewed on May 21, 2018

I needed the receptionist to schedule tests and she didn't know how to do what was needed. I could tell she didn't want to have to stay to get the tests scheduled, but she did. After beginning, her attitude changed and she did very well.Dr. also seemed in a hurry and didn't explain things to me. I left with little more information than when I arrived but have many tests to have done with little knowledge of why they're being done or how they will effect my treatment. l just wish things were explained to me so I could understand and be comfortable with what is needing to be done.

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