Monica Gervais, CNP
Insurance
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View All PlansEducation & Professional Highlights
Appointed
2011
Education & Fellowships
Graduate School - Case Western Reserve University
Adult Nurse Practitioner
Cleveland,
OH USA
2010
Undergraduate - John Carroll University
Biology
University Heights,
OH USA
2004
Certifications
- Adult Nurse Practitioner
30 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
| Overall | Star Ratings | |
|---|---|---|
| Explains | 4.8 | |
| Listens | 5 | |
| Courtesy, Respect & Concern | 4.8 | |
| Knows Medical History | 4.8 | |
| Time Spent with Patient | 5 | |
| Patient Rating of Doctor | 4.8 |
3 Patient Comments
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Reviewed on Jun 11, 2019
lack of communication between prep and Dr. had to repeatedly tell nursing staff that they could no longer use my ground for a heart cath. at least 4 different times, Dr's were both aware of this
Reviewed on May 6, 2019
I am a heart transplant patient of 10 years. All of the doctors, NP AND other personnel have been friendly, professional and caring. It like old home week when I come for my semi annual ck ups. When I call with questions and have to leave messages all recontact me in a timely manner. of course this includes Monica.
Reviewed on Oct 3, 2018
*Monica is an excellent care provider. We appreciate her attention to details and her professionalism. She always follows through - finding & communicating answers to questions we might have - via phone calls.