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59 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||4.8|
|Patient Rating of Doctor||4.8|
2 Patient Comments
Reviewed on Jan 15, 2020
My visit with Jessica was awesome. I came because I had a reoccurring cough, and I was just quite worn out and was not looking forward to the visit. I am very aware of the 8-minute rule, perhaps it less, that a Dr is permitted to spend with a patient - which is a reason it took so long for me to decide to make an appointment. Regardless of whether or not PA are also bound by the 8 minute rule, Jessica spent the time I needed, she respected my responses, while at the same time explained things. I felt 'cared for' which was medicine in and of itself. I have not had that kind of experience in a long time- perhaps since Joshua Miller. Jessica explained other issues I brought up and helped in understanding processes and took the time to provide referred to practitioners. I'll go to her all the time. Thank you, Jessica. I feel better already!
Reviewed on Sep 24, 2019
I arrived early for my appointment and waited maybe 5 minutes once I was checked in. it did not take long to see the doctor and she was very thorough in her examination
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