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99 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||5|
|Patient Rating of Doctor||4.9|
7 Patient Comments
Reviewed on Nov 16, 2022
I am in the process of changing primary care physician which will include not seeing Jessica. I do not appreciate her care
Reviewed on Sep 20, 2022
Jessica is extremely caring and genuinely concerned about her patients. I never feel rushed and feel comfortable asking questions
Reviewed on Sep 19, 2022
Jessica Toland is a caring provider who listens to her patients' needs then provides the appropriate care. She is very knowledgeable and always shares information freely through active discussions with her patients.
Reviewed on Aug 26, 2022
I always feel as I am never being rushed all my questions and concerns are addressed I feel she lets me ask my concerns very pleased with her professionalism but also her care and concern for me
Reviewed on Jun 1, 2022
Jessica is an excellent provider who is very thorough.
Reviewed on May 17, 2022
Dr. Toland is always attentive, helpful, caring and kind. She always addresses everything and makes sure all of my questions are answered and I leave the visit or appt feeling comfortable or better.
Reviewed on Feb 15, 2022
Jessica Toland has always provided excellent care to me. She addresses all questions and concerns I have. She goes above and beyond. I always feel confident in the diagnosis and recommended treatment. I never feel like I'm just a number she makes me feel like she is genuinely concerned about my health.
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