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90 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||4.9|
|Patient Rating of Doctor||4.9|
15 Patient Comments
Reviewed on Sep 14, 2021
Jess is amazing! The only doctor that figured me out after struggling 8 years! She is truly the best!
Reviewed on Aug 6, 2021
She's the best doctor ever;)
Reviewed on Jul 21, 2021
Jessica is an OUSTANDING medical provider. She is attentive and listens to all my concerns, she Is an exceptional care giver. THE BEST !!
Reviewed on Jul 14, 2021
I was very pleased with my visit with Dr. Tolland. She explained everything very clearly and was very understanding
Reviewed on Jun 4, 2021
Dr.Toland actually shows that she cares. This was only my second time meeting with her & it felt like she remembered me & showed that she wants to help. I think she's actually the best doctor I've ever met with
Reviewed on May 21, 2021
Great experience I was able to get a doctor's appointment in on my lunch break. The appointment didn't take all day we covered everything in that time and I am totally satisfied with the results.
Reviewed on Mar 26, 2021
Provider was genuinely concerned my situation was handled correctly.
Reviewed on Jan 29, 2021
I feel like I have known Jessica for my entire life. she is the only provider I have ever had that I can talk to with no worries. She always listens to me and helps me in every way possible. makes me feel so comfortable and she is so easy to talk to about anything!
Reviewed on Dec 21, 2020
the virtual visit went well. the physicians assistant was very thorough in her review of my symptoms and answered all of my questions. she was very professional and courteous. I would consider a virtual appt in the future for specific illness situations.
Reviewed on Dec 21, 2020
the physicians assistant was very professional and courteous.
Reviewed on Dec 18, 2020
I feel very comfortable with Jessica. She has been the best provider I have had in some time. She is very good at listening and really provides a level of care beyond most others I've seen.
Reviewed on Dec 9, 2020
I think the video visits should be a permanent way to visit a doctor along side with in-person visits.
Reviewed on Nov 30, 2020
very good doctor. I'm very pleased with her and would highly recommend her
Reviewed on Nov 20, 2020
This process was extremely easy and the doctor was easy to talk to. Even though it was a virtual visit I didn't feel like I got any less attention.
Reviewed on Nov 18, 2020
love dr felt so comfortable
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