Is Cleveland Clinic Part of Your Insurance?
Review a list of accepted insurance plans for our Northeast Ohio locations or learn more about purchasing a contracted managed care plan.View All Plans
Education & Professional Highlights
Research & Publications
(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)
105 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
|Courtesy, Respect & Concern||4.9|
|Patient Rating of Doctor||4.9|
6 Patient Comments
Reviewed on Jun 30, 2020
I am comfortable with My current physician..The appointment was acceptable.
Reviewed on Jun 17, 2020
Jessica Towland is one of the most thorough and caring providers I have had experience with in medicine. Even though she sees a large number of patients she still provides a more personal experience. You don't feel like just another patient number in the crowd.
Reviewed on May 8, 2020
I miss the one on one examination. my hands are swollen and it was a little hard to show them to Dr. Jessica over the phone.
Reviewed on Mar 31, 2020
Very kind and caring provider.
Reviewed on Jan 15, 2020
My visit with Jessica was awesome. I came because I had a reoccurring cough, and I was just quite worn out and was not looking forward to the visit. I am very aware of the 8-minute rule, perhaps it less, that a Dr is permitted to spend with a patient - which is a reason it took so long for me to decide to make an appointment. Regardless of whether or not PA are also bound by the 8 minute rule, Jessica spent the time I needed, she respected my responses, while at the same time explained things. I felt 'cared for' which was medicine in and of itself. I have not had that kind of experience in a long time- perhaps since Joshua Miller. Jessica explained other issues I brought up and helped in understanding processes and took the time to provide referred to practitioners. I'll go to her all the time. Thank you, Jessica. I feel better already!
Reviewed on Sep 24, 2019
I arrived early for my appointment and waited maybe 5 minutes once I was checked in. it did not take long to see the doctor and she was very thorough in her examination
© 2020 The Cleveland Clinic Foundation. All Rights Reserved. No part of this work may be altered, reproduced, stored in a retrieval system, or transmitted, in any form, by any means, whether electronic, mechanical, by photocopying, recording, or otherwise, without the prior written permission of the Cleveland Clinic.