Emergency icon Important Updates
Department Family Medicine
Primary Location South Pointe Hospital Medical Office Building
Type of Doctor Both Adults and Children & Adolescents
Languages English
Surgeon No
Locations Specialties & Treatments

Treatment & Services

  • Addiction Medicine
  • Family Medicine
  • Lesbian Gay Bisexual and Transgender (LGBTQ+) Health
  • Men's Health
  • Prevention and Wellness
  • Primary Care
View all 6 Treatment & Services +


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Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Medical Education - University of Illinois at Chicago Hospitals
Family Medicine Research
Chicago, IL

Residency - Bryn Mawr Hospital
Family Medicine
Bryn Mawr, PA

Internship - State University of New York Upstate Medical Center
General Surgery
Syracuse, NY

Medical Education - Thomas Jefferson University Medical College
Philadelphia, PA

Graduate School - Boston University / Boston University Medical Center
Boston, MA

Undergraduate - Syracuse University
Syracuse, NY


  • Family Medicine
Research & Publications

Research & Publications

See publications for Robert Bales, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 9/22/2023, Dr. Bales has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

266 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.9

42 Patient Comments

Reviewed on Jun 4, 2024

My favorite Doctor

Reviewed on May 20, 2024

Dr. Bales, his nurse, MA, scribe and medical student are all amazing!

Reviewed on Apr 24, 2024

Always have a good experience with Cleveland Clinic & Dr Bale's is a excellent doctor...

Reviewed on Apr 24, 2024

Dr Bale's has been a wonderful doctor since day 1. He takes his time with every and any concerns I might have, I never feel rushed or disregarded...

Reviewed on Apr 24, 2024

Cleveland Clinic is the best.. Dr Bale's and his staff are awesome, the best doctor I've ever had hands down.. Thank you CC & Dr Bale's

Reviewed on Apr 17, 2024

Dr. Bales does a superb job with me and O highly recommend and trust him

Reviewed on Apr 16, 2024

Great doctor and staff

Reviewed on Mar 19, 2024

Dr Bales is the best. He is always there to help me with my blood pressure issues and suggest/prescribe medications and cut out high fat foods to help

Reviewed on Mar 8, 2024

Dr. Bales appears to be truly interested in my health. We have thorough discussions on what I should be doing to maintain my health.

Reviewed on Mar 4, 2024

I am grateful to have Dr. Bales as my PCP. I feel comfortable talking with him. He always makes me feel valued not only as patient but more importantly as a person. This sadly has not always been the case with the medical doctors that I have encountered in my lifetime. CCF is fortunate to have Dr. Bales on staff.

Reviewed on Feb 29, 2024

Dr. Bales is fantastic! Best doctor I've ever had so far.

Reviewed on Feb 27, 2024

Dr. Bales is an excellent doctor. He always listens and explains things simply. Courteous and professional.

Reviewed on Feb 26, 2024

Dr. Bales is always professional and addresses all of my concerns while I am there

Reviewed on Feb 26, 2024

Dr Bales always listens to my concerns and responds with excellent knowledge

Reviewed on Feb 23, 2024

Used my chart twice in weeks before my appointment to ask Doctor to schedule my lab work, both went unanswered called twice and was on hold approx 20 minutes each time to request labs to be put in they finally called me back and said Doctor would not put labs in until I see him I get the same lab work done all the time and did not want to have two appointments one to see the Doctor and one after I get labs done evidently the Doctor and his office do not respond to my chart messages, A waste of time just to see the Doctor to get labs put in and then have to come back. I went and saw the Doctor and had my perscriptions refilled

Reviewed on Feb 6, 2024

It's pretty much impossible to get an appointment with Dr. Bales within a month or so. It's fine for my next physical but for something beyond local Express Care usually all I see are "with others on the team" and even then it's at most one every 1-2 days. Great doctor and NPs but not enough appointment slots.

Reviewed on Feb 6, 2024

Dr. Bales is always friendly, considerate, and professional. I always get the impression he's listening and caring about me as a person. He also adapts well when my wife and I sit in the room for each other's appointments. We followed him from Twinsburgh and have a 45 minute trip now instead of 20 minutes and don't regret the extra travel time at all if we get to stick with him.

Reviewed on Jan 29, 2024

Dr Bales is great. Issue is staff at office, staff answering messages, staff not getting messages to Dr Bales. We will be moving to a new office because of staff. It is sad as we do like and respect Dr Bales. So much so as we have been driving to his office from Hudson. But will now look in Twinsburg.

Reviewed on Jan 10, 2024

Overall, I had a good experience and look forward to further interactions with Dr. Robert Bales and his medical team at South Pointe Medical Center.

Reviewed on Jan 8, 2024

Dr. Bales reviewed my records thoroughly and addressed all questions and concerns completely with care and courtesy.

Reviewed on Jan 8, 2024

My overall experience went well, although there were a few obstacles in scheduling. Even so, I would recommend treatment under Dr. Bales' care.

Reviewed on Dec 8, 2023

Dr. Bales was very nice and caring when dealing with me!

Reviewed on Dec 4, 2023

Dr Bales and staff are great!

Reviewed on Oct 24, 2023

Very thankful that Dr. Bales took time to listen and respond to all my questions and things I brought up.

Reviewed on Oct 24, 2023

Excellent doctor. Very patient and great listener.

Reviewed on Oct 18, 2023

Dr. Bales listened to my comments of weight loss this year and recommended a PET scan -he emailed Dr. Nemanaitis who replied in favor and Dr. Bales emailed me to go ahead and schedule

Reviewed on Oct 13, 2023

I left messages for my doctor and never got a response.

Reviewed on Sep 22, 2023

Dr Bales is going above n beyond to try to help me with my over all health

Reviewed on Sep 20, 2023

I love Dr. Bales. He's fantastic

Reviewed on Sep 11, 2023

Dr. Bales is an excellent doctor with a wonderful bed side manner.

Reviewed on Sep 6, 2023

I see Dr Bales every month, and have been for over 10 years. He is the best doctor Ive ever had. I do wish on MyChart in the messages area there was an option to send my doctor a message that went straight to him and not through his staff. That would be wonderful.

Reviewed on Sep 6, 2023

Dr Bales treats me and all his patients with respect and compassion. He's easy to talk to. Makes eye contact, and really hears what I say.

Reviewed on Sep 5, 2023

Dr. Bales is the best Primary Care Doctor I have ever had in my 69 years, and I have yet to meet anyone better than him in all ways.

Reviewed on Sep 5, 2023

Always Good Visit! From the Nurse to the interns and Then Dr. Bales.

Reviewed on Aug 28, 2023

Dr Bales is great and I trust him!

Reviewed on Aug 21, 2023

Always informed of medication change, and reasons why. Feel listened to and well cared for by Dr. Bales.

Reviewed on Jul 28, 2023

Dr. Bales really instructed me as to what was going on and the next step to my treatment

Reviewed on Jul 28, 2023

When counting my blessings Dr. Bales is counted too.

Reviewed on Jul 27, 2023

Dr. Bales is great... Always willing to listen, and includes me in my medical decision making always.

Reviewed on Jul 27, 2023

Dr. Bales keeps up with all tests considering your age health issues shows a sincere caring to your well being and health

Reviewed on Jul 24, 2023

Dr. Bales and all the staff at the Cleveland Clinic were genuinely friendly, helpful, and attentive. I truly felt valued as a patient. Thank you.

Reviewed on Jul 11, 2023

It's great to have Dr. Bales back!

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