Department Family Medicine
Primary Location South Pointe Hospital Medical Office Building
Type of Doctor Both Adults and Children & Adolescents
Languages English
Surgeon No
Locations Specialties & Treatments

Treatment & Services

  • Addiction Medicine
  • Family Medicine
  • Men's Health
  • Prevention And Wellness
View all 4 Treatment & Services +

Specialty in Diseases & Conditions

  • Primary Care
View all 1 Specialties +


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Education & Professional Highlights

Education & Professional Highlights


Education & Fellowships

Medical Education - University of Illinois at Chicago Hospitals
Family Medicine Research
Chicago, IL USA

Residency - Bryn Mawr Hospital
Family Medicine
Bryn Mawr, PA USA

Internship - State University of New York Upstate Medical Center
General Surgery
Syracuse, NY USA

Medical Education - Thomas Jefferson University Medical College
Philadelphia, PA USA

Graduate School - Boston University / Boston University Medical Center
Boston, MA USA

Undergraduate - Syracuse University
Syracuse, NY USA


  • Addiction Medicine
Research & Publications

Research & Publications

See publications for Robert Bales, MD.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Industry Relationships

Industry Relationships

Cleveland Clinic physicians and scientists may collaborate with the pharmaceutical or medical device industries to help develop medical breakthroughs or provide medical expertise or education. Cleveland Clinic strives to make scientific advances that will benefit patient care and support outside relationships that promise public benefit. In order for the discoveries of Cleveland Clinic physicians' and scientists' laboratories and investigations to benefit the public, these discoveries must be commercialized in partnership with industry. As experts in their fields, Cleveland Clinic physicians and scientists are often sought after by industry to consult, provide expertise and education.

To assure professional and commercial integrity in such matters, Cleveland Clinic maintains a program that reviews these collaborations and, when appropriate, puts measures in place to minimize bias that may result from ties to industry. Cleveland Clinic publicly discloses the names of companies when (i) its physicians/scientists receive $5,000 or more per year (or, in rare cases, equity or stock options) for speaking and consulting, (ii) its physicians/scientists serve as a fiduciary, (iii) its physicians/scientists receive or have the right to receive royalties or (iv) its physicians/ scientists hold any equity interest for the physician's/scientist's role as inventor, discoverer, developer, founder or consultant.* In publicly disclosing this information, Cleveland Clinic tries to provide information as accurately as possible about its physicians' and scientists' connections with industry.

As of 6/4/2020, Dr. Bales has reported no financial relationship with industry that is applicable to this listing. In general, patients should feel free to contact their doctor about any of the relationships and how the relationships are overseen by Cleveland Clinic. To learn more about Cleveland Clinic's policies on collaborations with industry and innovation management, go to our Integrity in Innovation page.

Public Health Service-Reportable Financial Conflicts of Interest. Cleveland Clinic scientists and physicians engage in basic, translational and clinical research activities, working to solve health problems, enhance patient care and improve quality of life for patients. Interactions with industry are essential to bringing the researchers' discoveries to the public, but can present the potential for conflicts of interest related to their research activities. Click here to view a listing of instances where Cleveland Clinic has identified a Public Health Service (PHS)-Reportable Financial Conflict of Interest and has put measures in place to ensure that, to the extent possible, the design, conduct and reporting of the research is free from bias.

* Cleveland Clinic physicians and scientists subscribe to the guidance presented in the PhRMA Code on Interactions with Healthcare Professionals and the AdvaMed Code of Ethics on Interactions with Health Care Professionals. As such, gifts of substantial value are generally prohibited.

Patient Satisfaction Reviews

159 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Courtesy, Respect & Concern 4.9
Patient Rating of Doctor 4.9

33 Patient Comments

Reviewed on Sep 16, 2020

doctor Bales is a great doctor. I'm glad I have him as my doctor.

Reviewed on Sep 16, 2020

I've been with doctor Bales for many years I love him and would never leave

Reviewed on Aug 21, 2020

Terrific provider!

Reviewed on Aug 20, 2020

Dr. Bales always gives me excellent care

Reviewed on Aug 12, 2020

I was extremely happy with my video visit with Dr.Bales.The Zoom visit went smoother than ever,the first few times it was difficult to get into the virtual waiting room,but with help from your technical support staff,things went better than ever.

Reviewed on Aug 7, 2020

Dr Bales is a great doctor!

Reviewed on Aug 3, 2020

Dr. Bales has always made me feel like he cares about me as a human being! He actually listens to my concerns & gives me direction

Reviewed on Jul 24, 2020

Dr. Bales is exceptionally kind and thoughtful in his interactions with me.

Reviewed on Jul 20, 2020

Dr. Bales truly cares about his patients, is very personable & always leaves me with something to think about, regarding what I can do to improve my health.

Reviewed on Jul 6, 2020

Dr Bales is great. it is worth the travel to his new location. Twinsburg is much more inviting and the staff is more put together.

Reviewed on Jul 6, 2020

Dr Bales is Always very helpful and listens to my concerns... and explains things to me in a way that I understand.

Reviewed on Jun 2, 2020

I've been seeing Dr Bales for 8 years. he's the best doctor I've ever had...

Reviewed on May 15, 2020


Reviewed on May 8, 2020

Dr. Bales is very courteous, caring and concerning

Reviewed on May 8, 2020

dr bales has always been respectful and willing to listen. he offers great advice and is knowledgeable.

Reviewed on May 6, 2020

Dr Bales is great

Reviewed on May 6, 2020

Dr Bales always acts professional I have and will continue to recommend him as a Doctor to anyone I come across

Reviewed on May 6, 2020

Dr Bales is hands down the best doctor I ever had. He cares about his patients. I can see it. Super nice. Easy to talk too. Just a GREAT doctor. Also his staff is great as well.

Reviewed on May 6, 2020

Dr. Bales always listens to me & is very helpful when explaining things I do not understand- he's very informative & educated.

Reviewed on May 6, 2020

I love all the staff at Cleveland Clinic- even going on to the office I always feel comfortable & safe with the nurses & Dr Bales.

Reviewed on May 4, 2020

Dr Bales has always been very receptive to my questions or concerns.

Reviewed on May 1, 2020

Dr. Bales and his staff are very quick to respond to me.

Reviewed on May 1, 2020

Dr. Bales is considerate, caring, and very much interested in my health.

Reviewed on Apr 29, 2020

The best Doctor and nursing staff around.

Reviewed on Apr 27, 2020

I love Dr Bales he's always been very up front and honest with me and makes me feel like I have a say in my medical options.

Reviewed on Apr 1, 2020

This was the first time I had a "virtual" doctor visit and it want well. Dr. Bales was able to ask his usual questions to assess my progress and make sure I didn't have anything going on.

Reviewed on Apr 1, 2020

Dr. Bales is very personable and easy to talk to. I always feel I can be honest with him and do not feel any negative judgement.

Reviewed on Apr 1, 2020

Dr. Bales made things very clear, i've had many doctors from the time I have been seeing the medical profession about my chronic pain. He has change my life, for the better. He listens, and really cares about his profession, to help those that abide bye his program. I can't say enough about how much is change my life for the better. He is a very caring, is very professional, he is the best doctor I have ever had to work with. Just wish every doctor cared as much as Dr. Bales does for his patients.

Reviewed on Apr 1, 2020

i've been fighting chronic pain since 1989, I've had many doctors, and Dr. Bales is far beyond any of the others I've had in the past. can't say enough good about Dr. Bale.

Reviewed on Feb 4, 2020

As usual, my visit to see Dr Bales was outstanding and very informative.

Reviewed on Jan 30, 2020

We both love Dr. Bales. He always interacts with us both an never makes us feel like a patient. always answers our questions an is honest with us both.

Reviewed on Nov 26, 2019

Always a good visit with Dr Bales.

Reviewed on Nov 7, 2019

Dr. Bales is an excellent doctor. He cares, goes out of his way to explain upcoming procedures, always gives you the time you need and makes your appointment very calm. Great sense of humor which relaxes me!

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