Emergency icon Important Updates
Department Family Medicine
Primary Location Concord Township Medical Outpatient Center
Type of Doctor Both Adults and Children & Adolescents
Languages English
Surgeon No
Locations
Primary Location

Concord Township Medical Outpatient Center

Appointment:
440.853.2800
Desk:
440.853.2800
Fax:
440.853.2828

Additional Locations

Insurance

Insurance

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Education & Professional Highlights

Education & Professional Highlights

Appointed
2022

Education & Fellowships

Graduate School - Case Western Reserve University School of Medicine
Family Nurse Practitioner
Cleveland, OH
2010

Undergraduate - Kent State University
Kent, OH
1990

Certifications

  • Family Nurse Practitioner
Research & Publications

Research & Publications

See publications for Helen Haffey, CNP.

(Disclaimer: This search is powered by PubMed, a service of the U.S. National Library of Medicine. PubMed is a third-party website with no affiliation with Cleveland Clinic.)

Patient Satisfaction Reviews

269 Patient Satisfaction Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Responses are measured on a scale of 1 to 5 with 5 being the best score.

The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.

Overall Star Ratings
4.9 out of 5
Explains 4.9
Courtesy, Respect & Concern 5
Patient Rating of Doctor 5

37 Patient Comments

Reviewed on Jun 10, 2024

She seemed to really care about my health and wellbeing.

Reviewed on Jun 5, 2024

No matter when I try to contact Dr. She usually gets back to me within an hour or less.

Reviewed on Jun 3, 2024

Her concern for not only my medical issues but importance of self care as well

Reviewed on Jun 3, 2024

I've gone to Dr Hicks for years and I love and respect her..she's so kind and caring..

Reviewed on May 29, 2024

I have seen Helen for years and won't see anyone else. She is the greatest.

Reviewed on May 20, 2024

Helen is great. She is very patient and empathetic. I'm grateful to be her patient and that she will be able to see my husband.

Reviewed on May 13, 2024

Awesome Doctor

Reviewed on May 8, 2024

Enjoyed this NP. She was pleasant, knowledgeable and really listened.

Reviewed on Apr 30, 2024

Helen is great, she always listens to what I am saying. I have recommended her to others.

Reviewed on Apr 25, 2024

I cannot praise Helen Haffey enough. She is always patient with me and answers all my questions thoroughly. She has been incredible in managing my hypertension, and I thank her for helping me feel like myself again.

Reviewed on Apr 24, 2024

Helen carefully listened and following the examination, she ensured that the orders for follow up were accomplished. She was a great practitioner, kind and competent.

Reviewed on Apr 17, 2024

Dr. Haffey is awesome!

Reviewed on Apr 10, 2024

Helen is an excellent NP. She is knowledgeable, efficient and a great listener. I am always impressed how quick she is to respond to questions on my chart and goes above and beyond to address any any issues I may have.

Reviewed on Apr 3, 2024

Helen surpasses many Clinic providers with her care and expertise.

Reviewed on Mar 25, 2024

I'm SO happy to have found Dr Haffey!

Reviewed on Mar 25, 2024

I'm very happy to have found this office and doctor.

Reviewed on Mar 20, 2024

I am not one to see a physician regularly. However, my experience with Dr Haffey has been outstanding My children started seeing her and my wife will be transferring to her in June

Reviewed on Mar 19, 2024

I am very pleased to have her as my new Dr. I very pleased with her professionalism and knowledge

Reviewed on Mar 12, 2024

She was supportive and informative

Reviewed on Mar 8, 2024

Couldn't have better NP than Halen and Carrol in that office, and Cleveland clinic as a whole.they are PHENOMENAL .

Reviewed on Feb 23, 2024

First time patient. Looking for PCP. Liked Dr and office. Will use her as PCP moving forward.

Reviewed on Feb 16, 2024

Helen is the best. Highly recommend her to friends & family

Reviewed on Feb 14, 2024

She didn't have time to talk about one of my problems because she was concerned with heart symptoms

Reviewed on Feb 13, 2024

I tell everyone I know about Helen, she is by far the best primary care provider I have ever had.

Reviewed on Feb 8, 2024

I have to admit, my faith in the medical profession soured over the last few years. After my appointment to establish care with Helen Haffey, my faith has been restored. She took the time to show she really cares about my health, and me as a person. She looked into my medical history and went as far back as over 20 years. Now that is a world class provider/caregiver.

Reviewed on Jan 13, 2024

I had covid for the first time and since I have risk factors I really appreciate that Helen shared my concerns about what to expect, managing it and assessing how I was doing. A sick visit scheduled that soon was VERY much appreciated. I am new to Helen and have been super pleased with her style, competency and thoroughness

Reviewed on Dec 26, 2023

Most though exam I've ever had and she was super nice. Very informative. Great provider.

Reviewed on Dec 15, 2023

Helen is so thorough and caring! I never feel rushed and she always addresses any concerns I have. I'm so grateful to have her as my primary care provider!

Reviewed on Dec 5, 2023

Helen Haffey had gone over my medical record before entering the room, so knew me as a patient and a person. She was very caring and took time with me.

Reviewed on Nov 15, 2023

I'm glad to give Helen some feedback. I am a long term patient of Dr. Hudson and have my yearly appointment already scheduled for January 11, 2024. However, an issue arose concerning me that I would not be able to wait two months to discuss it with her so I called the office on November 15 and was given an appointment with Helen that day. I arrived and was seen within minutes of the scheduled time. I was meeting Helen for the first time and was pleased by her warmth, exam and attention to my health issue. She gave me a good exam, and answered all of my questions during the visit. We discussed treatment and she ordered , the medication Pantoprazole for me to take. Good news, over these last four days my health issues have not reoccurred. Thank you, Helen!

Reviewed on Nov 7, 2023

Helen was kind and understanding of my elevated anxiety about my skin concern due to my history of cancer. She was reassuring and respectful.

Reviewed on Oct 27, 2023

Dr. Haffey was amazing! She showed real care and concern for me.

Reviewed on Sep 27, 2023

I'm so blessed to have met Helen. She takes time to listen to all of my concerns and addresses them. She is thorough and patient and kind. You can really tell she cares about her patients.

Reviewed on Sep 25, 2023

Helen was wonderful! That was the first time I'd seen her, she put me at ease immediately.

Reviewed on Sep 18, 2023

She is the best doctor I've ever had. She listens and she cares.

Reviewed on Sep 13, 2023

Ms Haffey is an excellent clinician and I trust her completely

Reviewed on Aug 24, 2023

Helen is wonderful Both my daughters will be switching to her for their care

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