Jena Gustafson, PA-C
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Appointed
2010
97 Patient Satisfaction Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
The comments are submitted by patients and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Cleveland Clinic.
| Overall | Star Ratings | |
|---|---|---|
| Explains | 4.9 | |
| Listens | 5 | |
| Courtesy, Respect & Concern | 5 | |
| Knows Medical History | 4.8 | |
| Time Spent with Patient | 5 | |
| Patient Rating of Doctor | 4.8 |
4 Patient Comments
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Reviewed on Aug 15, 2018
I called to get in to my provider Harold Goforth which was not possible for quite a few months. I was able to get a video visit with NP which was just fine. It saved me a visit to Cleveland.
Reviewed on Jul 16, 2018
did a virtual visit. this was very convenient as to get an appointment with the actual doctor would have been. 4 month wait. Seeing Jenna was a great option and will continue to have my appointments with her in the future. she is wonderful
Reviewed on Apr 16, 2018
Dr. has an amazing online presence - overwhelming - felt like I was at a school dance. I may try to do additional appointments just to have wonderful discussions.
Reviewed on Nov 22, 2017
Great experience