Supply Chain Management

Cleveland Clinic's Department of Supply Chain Management drives the procure-to-pay process across the enterprise. The goal: To empower Cleveland Clinic caregivers, in their delivery of world class healthcare, research and innovation focused on “Patients First,” with providing optimal resources at the best value.

From sourcing and contract negotiations to purchasing and materials management, everything that we do is centered around patient care, a critical link in the patient-physician care continuum. Our unique blend of clinical and business experience allows us to partner with physicians, administrators, managers, nurses and other key leaders across the health system to implement strategies that promote quality, access and value.

Our Vision

Striving to be the global leader in healthcare supply chain through collaboration and innovation.

The Mission of Supply Chain Management

Empowering caregivers to deliver world class healthcare, research and innovation focused on “Patients First” by providing optimal resources at the best value.

Purchase orders (PO’s) are the only approved methods Cleveland Clinic uses for procuring goods and services. PO numbers must appear on all shipments, packing lists and invoices. Any shipment that does not bear an authorized purchase order number may be returned at the shipper's expense.

Supplier Diversity Program

Cleveland Clinic’s Supplier Diversity program supports our commitment to care for the communities we serve. It allows us to leverage our purchasing to drive economic inclusion for qualified diverse suppliers. We strive to increase participation in Cleveland Clinic’s procurement opportunities for businesses that are 51% owned and operated by:

  • Minorities
  • Women
  • Veterans
  • Service-disabled veterans

Contact the Office of Diversity & Inclusion through our diverse supplier registration:

Direct all business correspondence regarding the sale of materials or services including informing Supply Chain Management of financial, economic, supply changes, recalls or other material conditions that affect or might affect Cleveland Clinic patient safety, ongoing operations, or operating decisions to Cleveland Clinic through Supply Chain Management (unless instructed by Supply Chain Management to do otherwise) at:

Cleveland Clinic
Supply Chain Management
1950 Richmond Rd. TR301
Lyndhurst, OH 44124
Phone: 216.448.8000
Fax: 216.448.8080