Cleveland Clinic Payment Plan

Cleveland Clinic Payment Plan

Cleveland Clinic can create an interest free payment plan for 6, 12, or 18 months depending on the total balance.

  • Monthly payments at 0% interest.
  • Minimum payment plan balance is $150.
  • Easy enrollment.
  • Simple terms.
6 Months 12 Months 18 Months
$150 to $999 $1,000 to $2,499 $2,500 +

FAQs

What is the minimum balance that is eligible for the Cleveland Clinic payment plan?
A total patient balance of $150 or more is eligible for the Cleveland Clinic payment plan. 

Are Collection Agency balances eligible for the Cleveland Clinic payment plan?
Collection Agency balances are not eligible for the Cleveland Clinic payment plan.

When is my first payment due?
The first payment is required at the time of plan creation. 

Are balances that were part of a cancelled payment plan eligible to be included on a new payment plan?
Balances that were part of a cancelled payment plan are not eligible to be included on new payment plans. 

What types of balances are eligible to be included in a payment plan?
Only patient balances can be set up on a plan, no insurance balances can be included. 

Can balances for multiple patients be combined into one payment plan?
Yes, balances for immediate family members can be combined into a single payment plan. 

How is the duration of payment plans with multiple family members calculated?
Balances for immediate family members can be considered when calculating the total payment plan duration (6, 12 or 18 months).

Example:

  • Mom’s account = $325 total due on statement
  • Dad’s account = $125 total due on statement
  • Son’s account = $550 total due on statement
  • TOTAL COMBINED AMOUNT DUE = $1000.00
  • QUALIFIES FOR A 12 MONTH PAYMENT PLAN

Are payment plans ever cancelled?
Yes, if the monthly minimum payment is not received within 60 days, the payment plan will be cancelled.

What happens to balances from cancelled payment plans?
Balances will follow our normal aging process and if not paid will be sent to collections.

Questions?

If you have any questions about the Cleveland Clinic Payment Plan, please contact Cleveland Clinic Customer Service Monday through Friday between 8 a.m. – 6 p.m. EST at 866.621.6385.

Need help paying your medical bills?
Call 866.621.6385 or go to clevelandclinic.org/financialassistance for information on our financial assistance policy.

Commerce Bank Health Services Financing (HSF)®

Commerce Bank Health Services Financing (HSF)®

The Commerce Bank Health Services Financing (HSF)® account enables a patient to better spread their payments out over time.

The Commerce Bank HSF® offers:

  • Monthly payments at 0% interest.
  • Minimum loan balance is $1000.
  • The ability to fund multiple individuals on one account.
  • Easy enrollment.
  • Simple terms.
24 Months 36 Months 60 Months
$1,000 to $5,000 $5,001 to $10,000 $10,001 to $50,000

You can learn more about an HSF® account, estimate your monthly payments, and sign up for an account.

Questions?

If you have any questions about Commerce Bank Health Services Financing (HSF)®, please contact Cleveland Clinic Customer Service Monday through Friday between 8 a.m. – 6 p.m. EST at 844.606.2345.

Need help paying your medical bills?
Call 866.621.6385 or go to clevelandclinic.org/financialassistance for information on our financial assistance policy.