Guest Services at Willoughby Hills Family Health Center

Directions

Cleveland Clinic Willoughby Hills Family Health Center is located on Route 91 (SOM Center Rd). Ample, free surface, valet and handicapped-accessible parking are available.

Holiday Hours

Please note:

  • All Cleveland Clinic Family Health Centers and Medical Offices will be closed for holiday observances on December 24, 25 and 31, 2017, and January 1, 2018.
  • All Express Care Clinics will be closed on December 25, 2017.
  • Most Express Care Clinic will be open on January 1, 2018 from 8 a.m. to 4 p.m. 
    (Exceptions: Express Cares at Broadview Heights, Mentor, Wadsworth, Sagamore Hills and Stephanie Tubbs Jones will be closed on January 1, 2018.)

Office Hours
Monday - Thursday: 7:30 a.m. - 8 p.m.
Friday: 7:30 a.m. - 5 p.m.
Saturday: 8 a.m. - Noon
Phone: 440.943.2500
Toll-free: 800.807.2888

Lab Hours
North
Monday - Friday: 7:30 a.m. - 4:30 p.m.
South
Monday - Thursday: 7:30 a.m. - 6 p.m.
Friday: 7:30 a.m. - 5 p.m.
Saturday: 8 a.m. - Noon

Pharmacy Hours
Monday - Friday: 8 a.m. - 6 p.m.
Phone: 440.516.8620

Express Care Clinic Hours
Monday - Friday: 6 a.m. - 9 p.m.
Saturday & Sunday: 8 a.m.- 4 p.m.

Mammography Hours
Monday, Tuesday, Thursday, Friday: 8:30 a.m. - 4:15 p.m.
Wednesday: 8:30 a.m. - 6 p.m.
Saturday: 8 a.m. - Noon

Walk-in Mammography Hours
Monday - Friday: 3 p.m. - 8 p.m.
Saturday: 8 a.m. - Noon

Financial Services
Monday – Friday: 8 a.m. – 4:30 p.m.
440.943.2500

Valet
Monday – Friday: 8 a.m. – 5 p.m.

Express Care Clinic at Willoughby Hills
Cleveland Clinic Express Care Clinic provides no appointment necessary, walk-in medical convenience for common acute health problems. Express Care Clinic at Willoughby Hills is located on the main floor in the South Building of Cleveland Clinic Willoughby Hills Family Health Center. Free surface and handicapped parking is available. Learn more about Cleveland Clinic Express Care Clinic.

MyChart

Manage your healthcare with MyChart - view your health summary, current medications, and test results; review past and upcoming appointments, as well as request and cancel appointments; receive important health reminders and request prescription renewals.

MyChart is available for sign up in every department.

You can now schedule your own family medicine, internal medicine or pediatric appointments directly within MyChart.