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Emergency Services Institute

At Cleveland Clinic, our mission is to provide care of the ill or injured patient in a competent and caring manner, to conduct research into emergency conditions in order to improve our care of patients, and to train physicians, nurses, and other health professionals in emergency care.
Discover How We Focus on Putting ‘Patients First’
Emergency Services Institute | Cleveland Clinic

Recognized in the 95th Percentile for Providing Outstanding Patient Satisfaction

The Emergency Services Institute cares for over 500,000 adult and pediatric patients annually across our 16 Emergency Departments, including our Main Campus, 7 Regional Hospitals, Cleveland Clinic Florida, 5 free-standing Emergency Departments and 2 Pediatric Emergency Departments. In an effort to deliver world-class care, we have attained the 90th percentile of all Emergency Departments in the United States in time from arrival to see a provider. Our commitment to ‘Patients First’ is evidenced by the receipt of the Press Ganey Guardian of Excellence Award at both our Richard E. Jacobs (Avon) and Twinsburg free-standing Emergency Departments. The award recognizes Emergency Departments in the 95th percentile for providing outstanding patient satisfaction.

Emergency Department Resources

Emergency Department Resources

Our Doctors

Meet our physician teams working in our emergency rooms throughout Cleveland Clinic.

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About Our Main Campus Emergency Department

Learn more about our main campus emergency department, which treats over 61,000 adult and pediatric patients annually,

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Patient Education

Find a list of frequently asked questions in our emergency rooms.

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For Medical Professionals

Interested in an emergency services career?

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