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Supplier Diversity

Reaching out to organizations that meet and support supplier diversity remains a proactive business process at Cleveland Clinic.

Our Supplier Diversity program supports our commitment to care for the communities we serve. It allows us to leverage our purchasing to drive economic inclusion for qualified diverse suppliers. We strive to increase participation in Cleveland Clinic’s procurement opportunities for businesses that are 51% owned and operated by:

  • Minorities
  • Women
  • Veterans
  • Service-disabled veterans

According to Le Joyce Naylor, Executive Director, Diversity & Inclusion, “Our enterprise recognizes that incorporating diversity reinforces its commitment to the community and strengthens its position as a good community citizen. This work is core to Cleveland Clinic’s commitment to the economic vitality of northeast Ohio.”

“We are committed to growing our supplier diversity program. The commitment comes from the top,” says Bill Peacock, Chief of Operations at Cleveland Clinic. “There is a ripple effect that spreads outside of the traditional client-vendor relationship, benefiting the community as well."

Contact the Office of Diversity & Inclusion through our vendor contact form:

For more information about Cleveland Clinic’s Supplier Diversity Program, please contact Hermione Malone, Project Supplier Diversity Director, 216.448.8055, maloneh@ccf.org and Diana Gueits, Director of Diversity and Inclusion, 216.445.7318, gueitsd@ccf.org.

2013 Award

In 2013, the Construction Mentor/Protégé program received a Caregiver Award for Innovation

The supplier diversity program at Cleveland Clinic has two main objectives:

  • Develop a pool of diverse suppliers for increased participation in Cleveland Clinic’s procurement opportunities
  • Increase the number of local residents trained in skilled building trades, working on Cleveland Clinic construction sites

Cleveland Clinic’s desire to attract more minority-owned business enterprises (MBEs) and women-owned business enterprises (WBEs) follows a three-pronged approach:

  1. Increase the vendor pool to connect existing qualified woman-owned, minority-owned, and veteran-owned companies to current bidding opportunities. External matchmaker events, ongoing collaboration with community partners, targeted meet-and-greet events hosted by Cleveland Clinic all support this effort.
  2. Assist local vendors who are currently Cleveland Clinic vendors to grow to the scope and scale of their operations to increase their business with Cleveland Clinic.
  3. Foster skilled trade’s workforce development to increase the number of minority and female laborers on Cleveland Clinic construction projects.
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By the Numbers: Minority & Women-Owned Suppliers

(2014 Goals):

The following initiatives help support diversity suppliers at Cleveland Clinic:

Supplier Diversity Community Advisory Council

Cleveland Clinic has assembled a council of experts in supplier diversity and regional economic development to assist in creating and implementing the best possible supplier diversity initiatives. The council meets quarterly and assists Cleveland Clinic in sourcing qualified vendors for appropriate opportunities. The council is also given all of Cleveland Clinic’s supplier diversity data to track progress and hold Cleveland Clinic accountable for its stated goals.

Cleveland Clinic Targeted Matchmakers

Cleveland Clinic participates in several matchmakers per year in multiple supply chain and construction categories held by local organizations such as the local offices of the National Minority Supplier Development Council and Small Business Administration, and Plexus.

Healthcare Building Blocks

The Healthcare Building Blocks Program is led by a partnership between the City of Cleveland and Skanska Shook. Cleveland Clinic and University Hospitals are actively involved in the instruction of specific modules. The training program is designed to provide emerging disadvantaged businesses with the technical, administrative and managerial skills necessary to successfully pursue, win and execute business opportunities with the region’s healthcare institutions. Participants receive an in depth explanation of the healthcare industry, hospital facilities and the means and methods necessary to perform construction activities in the clinical environment.

Joint Ventures

Cleveland Clinic highly encourages and assists vendors in participating on projects through joint ventures, where smaller companies have the opportunity to combine resources to manage the scope and scale of work at Cleveland Clinic. Over the past few years, successful joint venture arrangements have been executed on three large Cleveland Clinic construction projects including the Cleveland Clinic Guesthouse, the Global Cardio Innovations Center and the Huron Community Health Center.


In 2013, Cleveland Clinic launched its Mentor/Protégé program designed to develop the capacity of minority business enterprises in the construction and design field. Two architectural services contractors, five construction management companies, and seven minority business enterprises (MBEs) are participating in a multi-year partnership designed to increase the capacity of smaller minority firms through mentoring. The ultimate goal is to enable the MBE firms to competitively bid on larger construction projects in the future, both within and outside of Cleveland Clinic.

Community Benefit Agreement

In 2013, Cleveland Clinic joined eight other private/public-sector business leaders in signing an endorsement of the City of Cleveland’s Community Benefits Agreement – a significant investment in Cleveland’s local residents and businesses. The endorsements cover workforce reporting on hiring contracts, contract local MBE/FBE/SBE workers, promoting mentor/protégé relationships, and supporting apprentice and pre-apprentice programs.