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Supplier Diversity

Reaching out to organizations that meet and support supplier diversity remains a proactive business process at Cleveland Clinic.

Our Supplier Diversity program supports our commitment to care for the communities we serve. It allows us to leverage our purchasing to drive economic inclusion for qualified diverse suppliers. We strive to increase participation in Cleveland Clinic’s procurement opportunities for businesses that are 51% owned and operated by:

  • Minorities
  • Women
  • Veterans
  • Service-disabled veterans
  • LGBT
  • HUB Zone

According to Le Joyce Naylor, Executive Director, Diversity & Inclusion, “Our enterprise recognizes that incorporating diversity reinforces its commitment to the community and strengthens its position as a good community citizen. This work is core to Cleveland Clinic’s commitment to the economic vitality of northeast Ohio.”

“We are committed to growing our supplier diversity program. The commitment comes from the top,” says Bill Peacock, Chief of Operations at Cleveland Clinic. “There is a ripple effect that spreads outside of the traditional client-vendor relationship, benefiting the community as well."

Register your company and apply to do business with Cleveland Clinic:

Existing SBE Suppliers

For more information about Cleveland Clinic’s Supplier Diversity Program, please contact Hermione Malone, Supplier Diversity Director at 216.448.8055 or

Corporation of the Year award 2015

Recipient of the 2014 and 2015 Corporation of the Year, Class II by the Ohio Minority Supplier Development Council

The supplier diversity program at Cleveland Clinic has two main objectives:

  • Develop a pool of diverse suppliers for increased participation in Cleveland Clinic’s procurement opportunities
  • Increase the number of local residents trained in skilled building trades, working on Cleveland Clinic construction sites

Cleveland Clinic’s desire to attract more diverse suppliers follows a three-pronged approach:

  1. Increase the vendor pool to connect existing qualified woman-owned, minority-owned, and veteran-owned companies to current bidding opportunities. External matchmaker events, ongoing collaboration with community partners, targeted meet-and-greet events hosted by Cleveland Clinic all support this effort.
  2. Assist local vendors who are currently Cleveland Clinic vendors to grow to the scope and scale of their operations to increase their business with Cleveland Clinic.
  3. Foster skilled trade’s workforce development to increase the number of minority and female laborers on Cleveland Clinic construction projects.
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Partnering for Success

By the Numbers: Minority & Women-Owned Suppliers

(2015 Goals):

Supplier Diversity - Addressable Supply Chain Spend Supplier Diversity - Addressable Construction Spend

The following initiatives help support diversity suppliers at Cleveland Clinic:

Supplier Diversity Community Advisory Council

Cleveland Clinic has assembled a council of experts in supplier diversity and regional economic development to assist in creating and implementing the best possible supplier diversity initiatives. The council meets quarterly and assists Cleveland Clinic in sourcing qualified vendors for appropriate opportunities. The council is also given all of Cleveland Clinic’s supplier diversity data to track progress and hold Cleveland Clinic accountable for its stated goals.

Cleveland Clinic Targeted Matchmakers

Cleveland Clinic participates in several matchmakers per year in multiple supply chain and construction categories held by local organizations such as the local offices of the National Minority Supplier Development Council and Small Business Administration, and Plexus.


In 2013, Cleveland Clinic launched its Mentor/Protégé program designed to develop the capacity of minority business enterprises in the construction and design field. Two architectural services contractors, five construction management companies, and seven minority business enterprises (MBEs) are participating in a multi-year partnership designed to increase the capacity of smaller minority firms through mentoring. The ultimate goal is to enable the MBE firms to competitively bid on larger construction projects in the future, both within and outside of Cleveland Clinic.

Community Benefit Agreement

In 2013, Cleveland Clinic joined eight other private/public-sector business leaders in signing an endorsement of the City of Cleveland’s Community Benefits Agreement – a significant investment in Cleveland’s local residents and businesses. The endorsements cover workforce reporting on hiring contracts, contract local MBE/FBE/SBE workers, promoting mentor/protégé relationships, and supporting apprentice and pre-apprentice programs.