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Emergency & Urgent Care

Learn more about Express Care – watch an interview as seen on WEWS with Dr. Lash-Ritter, director of Express Care.

When emergencies happen, you can feel confident knowing the world class care of Cleveland Clinic is nearby. With convenient locations, advanced technology, and a wide range of medical expertise, we offer specialized treatment for everything from illness to critical injuries.

Our main campus and community hospital Emergency Departments treat patients quickly and efficiently, featuring a new streamlined process that reduces wait times. Should you need to be admitted, you are only steps away from our hospital inpatient care and Cleveland Clinic specialty services.

Cleveland Clinic Urgent Care and Express Care provide prompt treatment for minor illnesses and injuries. No appointments are necessary, and walk-ins are welcome.

Have health-related questions? Nurse On Call is Available 24-hours a day.

Nurse On Call for confidential answers to a wide variety of medical questions.
Toll-free: 800.801.2273

View a flyer describing emergency care, urgent care and Express Care.

With convenient locations, advanced technology, and a wide range of medical expertise, our main campus and community hospital Emergency Departments offer specialized treatment for everything from illness to critical injuries. See the listing below for an Emergency Department in your community.

Cleveland Clinic Main Campus

E Building
9105 Cedar Avenue
Cleveland, Ohio 44195
216.445.9117

Brunswick Family Health Center

3574 Center Road
Brunswick, Ohio 44212
330.741.7100

Euclid Hospital

18901 Lakeshore Boulevard
Euclid, Ohio 44119
216.692.8650

Fairview Hospital

18101 Lorain Avenue
Cleveland, Ohio 44111
216.476.7080

Hillcrest Hospital

6780 Mayfield Road
Mayfield Heights, Ohio 44124
440.312.3138

Lakewood Hospital

14519 Detroit Road
Lakewood, Ohio 44107
216.529.7000

Lutheran Hospital

1730 West 25th Street
Cleveland, Ohio 44113
216.363.2128

Marymount Hospital

12300 McCracken Road
Garfield Heights, Ohio 44125
216.587.8170

Marymount Medical Center,
Broadview Heights

2001 East Royalton Road
Broadview Heights, Ohio 44147
440.717.5800
Open daily, 7 a.m. - 10 p.m.

Medina Hospital

1000 E. Washington Street
Medina, Ohio 44256
330.721.5150

Sagamore Hills Medical Center

863 West Aurora Road
Sagamore Hills, Ohio 44056
330.468.0190

South Pointe Hospital

20000 Harvard Road
Warrensville Heights, Ohio 44122
216.491.6110

Richard E. Jacobs Health Center

33100 Cleveland Clinic Boulevard
Avon, Ohio 44011
440.695.4600

Twinsburg Family Health & Surgery Center

8701 Darrow Road
Twinsburg, Ohio 44087
330.888.4176

What We Offer

Cleveland Clinic Urgent Care facilities offer a variety of services. See below for a full list at each facility.

If you have chest pain, shortness of breath, dizziness, a severe headache, broken bone or other serious problems, please go to the nearest emergency department or 911.

Conditions Treated

Diagnostic x-ray is available. Conditions include:

  • Sprains
  • Strains
  • Fever
  • Seasonal allergies
  • Sinus infections
  • Minor lacerations
  • Minor burns
  • Muscle aches and pains
  • Bronchitis
  • Minor trauma
  • Abscesses
  • Migraine headache
  • Stomach flu

Method of Payment

Most insurance plans are accepted. Payment, including co-pays, will be required at time of service.


Locations

*Note: Hours subject to change.

Urgent Care - Bainbridge
Bainbridge Urgent Care

Bainbridge Urgent Care - formerly Marymount Prompt Care – offers walk-in convenience. No appointment is necessary.

Our board-certified physicians, nurses and other medical staff provide children and adults with specialized care for injuries and illnesses requiring prompt medical attention.

Your physician at Bainbridge Urgent Care can also update your electronic medical record on the computer, print out your prescriptions and test orders, and send lab results to other Cleveland Clinic specialists as needed.

Bainbridge Urgent Care

17747 Chillicothe Rd. Suite #100
Bainbridge, Ohio 44023
440.543.8855

Hours

Monday - Friday | 8 a.m. - 8 p.m.
Saturday - Sunday | 9 a.m. - 5 p.m.

Additional services at Bainbridge
  • X-Ray and lab services
  • Back/Spine evaluations
  • Pre-employment physicals
  • Drug screenings
  • Breath-alcohol testing
  • Respiratory, hearing and vision testing
  • Sports and work-related physicals (ages 12 and up only)
  • Full range of occupational health screenings
  • Travel Well Program, including: immunizations, vaccines, and recommendations for packing your medical travel kit (Appointment Needed)
  • Immigration Services (Appointment Needed)
Urgent Care - Madison Medical Office Building
Madison Medical Office Building

2999 McMackin Road
Madison, Ohio 44057
440.428.1111

*All ages are seen at this location

Hours of Operation

Monday - Friday | 8 a.m. - 9 p.m.
Saturdays | 9 a.m. - 4 p.m.
Sundays | 11 a.m. - 4 p.m.

Urgent Care - Wooster

Wooster Urgent Care provides immediate care for minor illnesses, such as cold, flu, fever, strep tests, rashes, as well as treatment for minor injuries and higher acuity cases, such as abdominal pain or wound care.

Wooster Urgent Care - formerly Wooster Express Care - provides no appointment necessary, walk-in medical convenience for patients ages 3 months and up, and provides an on-staff physician at all times.

Wooster Urgent Care is located at the Wooster Family Health Center and open 7 days a week. Free surface and handicapped parking is available.

Wooster Family Health Center

1740 Cleveland Road
Wooster, OH 44691
330.287.4500

Hours

Monday - Friday | 7:30 a.m. - 7 p.m.
Saturday - Sunday | 8 a.m. - 2:30 p.m.
No appointment necessary; walk-ins are welcome.

What We Offer

At Express Care facilities, patients 14 years* and older can get walk-in medical attention.

If you have chest pain, shortness of breath, dizziness, a severe headache, broken bone or other serious problems, please go to the nearest emergency department or 911.

*Express Care at Beachwood and North Olmsted treat patients 6 months and older. Click on the facility for more information

Conditions Treated

Express Care addresses common health problems, including:

  • Cold and flu symptoms
  • Conjunctivitis
  • Ear and throat infections
  • Minor bumps and cuts
  • Seasonal allergies
  • Skin rashes
  • Simple sprains and strains
  • Sinus infections
  • Urinary tract infections
  • Upper respiratory tract infections

Express Care Team

Our board-certified nurse practitioners and physician assistants are trained to diagnose and treat common medical conditions. They are backed by the resources of the world-renowned Cleveland Clinic, should you require additional care.

Method of Payment

Most insurance plans are accepted. Payment, including co-pays, will be required at time of service.


Locations

*Note: Hours subject to change.

Express Care at Beachwood

Express Care at Beachwood is located in the Cardiology suite, off the Atrium on the first floor of Beachwood Family Health & Surgery Center. Free surface and handicapped parking are available.

Beachwood
Family Health & Surgery Center

26900 Cedar Road
Beachwood, Ohio 44122
216.839.3000

Hours of Operation

(Six months to 13 years)
Monday - Friday | 3 p.m. - 9 p.m.
Saturday - Sunday | Noon - 4 p.m.
No appointment necessary.

(14 years old and older)
Monday - Friday | 1 p.m. - 9 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
No appointment necessary.

Express Care at Elyria

Express Care at Elyria is located in the Elyria Family Health & Surgery Center in the Chestnut Commons retail complex, near the intersection of Chestnut Ridge Road and Route 57. Free surface and handicapped parking are available.

Note: At this time, pediatric services are not available. For insurance coverage, some restrictions apply. Please call 440.366.9444 for more information.

Elyria Family Health & Surgery Center

303 Chestnut Commons Drive
Elyria, Ohio 44035
440.366.9444

Hours of Operation

Monday - Thursday | 5 p.m. – 8 p.m.
No appointment necessary.
Closed all holidays.

Express Care at Independence

Express Care at Independence is located on the first floor of the Independence Family Health Center. Free surface and handicapped parking are available.

Note: At this time, pediatric services are not available.

Independence Family Health Center

5001 Rockside Road, Crown Center II
Independence, Ohio 44131
216.444.1234

Hours of Operation

Monday - Friday | 1 p.m. - 9 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
No appointment necessary.

Express Care at Lorain

Express Care at Lorain is located at the Lorain Family Health & Surgery Center. Free surface and handicapped parking are available.

Note: At this time, pediatric services are not available. For insurance coverage, some restrictions apply. Please call 440.204.7400 for more information.

Lorain Family Health & Surgery Center

5700 Cooper Foster Park Road
Lorain, Ohio 44053
440.204.7400

Hours of Operation

Monday - Thursday | 5 p.m. – 8 p.m.
Friday | 1 p.m. – 4:30 p.m.
Saturday | 8 a.m. – Noon
No appointment necessary.
Closed all holidays

Express Care at Mentor Medical Office Building

Note: At this time, pediatric services are not available.

Mentor Medical Office Building

7060 Wayside Dr.
Mentor, Ohio 44060
440.357.2770

Hours of Operation

Monday - Friday | 5 p.m. - 9 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.

Express Care at North Olmsted

Express Care at North Olmsted is located on the first floor of the Fairview Hospital Medical Office. Free surface and handicapped parking are available.
The North Olmsted location now treats pediatric patients, six months to 13 years.

Fairview Hospital Medical Office in North Olmsted

24700 Lorain Road Suite 106
North Olmsted, Ohio 44070
216.476.2777

Hours of Operation

(Six months to 13 years)
Monday - Friday | 3 p.m. - 9 p.m.
Saturday - Sunday | Noon - 4 p.m.
No appointment necessary.

(14 years old and older)
Monday - Friday | 1 p.m. - 9 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
No appointment necessary.

Express Care at Stephanie Tubbs Jones Health Center

Express Care at Stephanie Tubbs Jones Health Center is located at the Stephanie Tubbs Jones Health Center. Free surface and handicapped parking are available.

Note: At this time, pediatric services are not available.

Stephanie Tubbs Jones Health Center

13944 Euclid Avenue 
East Cleveland, Ohio 44122
216.767.4242

Hours of Operation

Monday - Friday | 1 - 9 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.

Express Care at Strongsville

Express Care at Strongsville is located on the first floor of the Strongsville Family Health & Surgery Center. Free surface and handicapped parking are available.

Note: At this time, pediatric services are not available.

Strongsville
Family Health & Surgery Center

1st Floor
16761 South Park Center
Strongsville, Ohio 44136
440.878.2500

Hours of Operation

Monday - Friday | 1 p.m. - 9 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
No appointment necessary.

Express Care at Willoughby Hills

Express Care at Willoughby Hills is located in the South building of the Willoughby Hills Family Health Center. Free surface and handicapped parking are available.

Note: At this time, pediatric services are not available.

Willoughby Hills Family Health Center

2570 SOM Center Road
Willoughby Hills, Ohio 44094
440.943.2500

Hours of Operation

Monday - Friday | 1 - 9 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
No appointment necessary.

What We Offer

HealthSpot® stations connect patients to healthcare providers in a private, 8-foot by 5-foot enclosed kiosk using high-definition videoconferencing, a touch screen and audio system, and an array of digital medical devices embedded in the unit. Patients, 14 years and older, can conveniently walk up to a station without scheduling an appointment and receive treatment from a Cleveland Clinic medical provider for minor, common health conditions.

Learn More

HealthSpot station visits fully integrate into a patient’s Cleveland Clinic electronic medical record, ensuring seamless communication and continuity of care.

If you have chest pain, shortness of breath, dizziness, a severe headache, broken bone or other serious problems, please go to the nearest emergency department or 911.

Conditions Treated

HealthSpot current services cover the following acute care conditions:

  • Allergies
  • Colds and flu
  • Earaches
  • Eye conditions (pinkeye, stye)
  • Fever
  • Rashes and skin conditions
  • Sore throat
  • Sinus infections
  • Upper respiratory infections

Cleveland Clinic Providers

Our board-certified nurse practitioners and physician assistants are trained to diagnose and treat common medical conditions. They are backed by the resources of the world-renowned Cleveland Clinic, should you require additional care.

Method of Payment

Several health insurance companies currently cover the telehealth sessions like a regular office visit. Patients can also pay for their visit through cash, check, credit and debit cards.


Locations

*Note: Hours subject to change.

HealthSpot - Garfield Heights
Marc's - Garfield Heights

12650 Rockside Road
Garfield Heights, Ohio 44125
216.475.2767

Hours of Operation

Monday - Friday | 8 a.m. - 8 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
No appointment necessary.

HealthSpot - Mentor
Marc's - Mentor

7353 Mentor Avenue
Mentor, Ohio 44060
440.951.0100

Hours of Operation

Monday - Friday | 8 a.m. - 8 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
No appointment necessary.

HealthSpot - Strongsville
Strongsville
Family Health & Surgery Center

16761 South Park Center
Strongsville, Ohio 44136
440.878.2500

Hours of Operation

Monday - Friday | 8 a.m. - 8 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
No appointment necessary.

HealthSpot - Willoughby Hills
Willoughby Hills Family Health Center

2570 SOM Center Road
Willoughby Hills, Ohio 44094
440.943.2500

Hours of Operation

Monday - Friday | 8 a.m. - 8 p.m.
Saturday - Sunday | 8 a.m. - 4 p.m.
No appointment necessary.