Emergency icon Important Updates

Breast Cancer Survivor Learns the Difference a Caring and Compassionate Team Can Make

“Let’s leave it alone.” That was Theresa Reynolds’ initial reaction upon learning she had breast cancer and required a mastectomy.

“I had a lot of concerns,” Reynolds said. “My mother had breast cancer and I remember what she went through.” At the age of 85, Reynolds didn’t want to put herself - and her family -through the experience.  

But, breast surgical oncologist Craig Wengler, MD, listened to Theresa’s concerns and reassured her.

“Dr. Wengler was so concerned and comforting,” Reynolds said. “I felt confident in him. I finally said, ‘lead the way.’”

Jean Reynolds, Theresa’s eldest daughter, became her mother’s health surrogate during this time. A physical therapist in Orlando, Jean suggested her mother consider relocating and receiving breast cancer treatment there. But after meeting her mother’s care team at Martin North Robert and Carol Weissman Cancer Center, Jean felt confident her mother was in good hands.   

“The clinicians and physicians coordinated my mother’s care really well and communicated with us every step of the way,” Jean said. “We always felt they had my mother’s best interests in mind, and at the same time, they did everything they could to reassure us and make us feel comfortable.”

Theresa Reynolds always felt that her primary care team — Dr. Wengler; radiation oncologist Jorge Castillo, MD; oncologist Heather Yeckes-Rodin, MD; radiologist Todd Horkins, MD; gastroenterologist Benjamin Ngo, MD; occupational therapist Kristin Montgomery; and breast health navigator Mary Smith, RN, OCN — were there for her throughout her surgery and radiation treatment.

She took advantage of the support services Smith provided and her availability to answer any questions that came up. “Mary was amazing,” Reynolds said. “I leaned on her and she made this a much easier process.”

Recalling the moment she received her cancer diagnosis, Reynolds thinks about others in a similar situation. She knows what it was like to have fears and concerns. But now she also knows the difference a caring and compassionate team can make.

Patient Stories

Patient Stories

Cleveland Clinic doctors diagnosed Dee Dee with a rare cerebrospinal fluid (CSF) leak, a condition that is often difficult to identify and frequently mistaken for migraines or other headache disorders.

Woman's Debilitating Headaches Traced to Rare Spinal Fluid Leak

Oct 6, 2026

“They listened to me, did their due diligence and ultimately cured me.”
Read Story
Ariella underwent treatment for desmoplastic small round cell tumor at Cleveland Clinic Children's.

Young Girl Overcomes Rare Cancer That Spread to Her Lungs and Spine

Sep 30, 2026

“We don't know what life will bring, but we trust God won't give us more than we can handle. Now, we try to focus on today.”
Read Story
Wyatt in hospital and Wyatt at checkup

Boy Thriving After Complex Surgery for Rare Criss-Cross Heart Condition

Sep 29, 2026

“It was a blessing we had the right team, the right tools and everything we could have hoped and prayed for to get Wyatt and our family through this.”
Read Story
Back to Top