Welcome

Welcome

Thank you for choosing Cleveland Clinic Union Hospital. The following information is provided for our patients and their visitors to help make for a more comfortable stay. Find information on contacting a patient, visiting hours, medical records, and rights and responsibilities.

Contact a Patient

Contact a Patient

To contact a patient, call 330.343.3311. The patient’s first and last names are required.

If that patient is listed in the hospital directory, the call will be transferred to the patient's phone. If that patient has opted out of the directory, and the caller does not already know the phone extension number, the call will not be connected. If a patient chooses to opt out of the hospital directory, it is the responsibility of the patient or family to inform desired callers of the patient's telephone extension number.

Visiting Guidelines and Hours

Visiting Guidelines and Hours

Visiting Hours

Support from family and friends can be an important part of a patient’s care and road to recovery. That is why we welcome visitors 24 hours a day, seven days a week.

Helpful reminders:

  • We take into consideration the patient’s preference for visitation, as well as restrictions or limitations that may be necessary to provide patient care, ensure patient safety and promote rest.
  • Children under the age of 14 visiting a patient care area must be accompanied by an adult at all times.
  • Please check with the nurse before giving any food, beverages or medication to a patient, and before taking a patient to another part of the hospital.

Visitor Etiquette

  • Please limit the number of visitors (including children) to two at any one time.
  • Anyone with a cough, cold, sore throat or experiencing symptoms related to a contagious illness should avoid visiting a patient at the hospital.
  • Children must be accompanied by an adult at all times.
  • Visitors may be requested to leave the room if a procedure or care needs to be performed or in the event of an emergency situation.
  • It is the discretion of the nurse to limit the number of visitors and/or length of visiting time if it interferes with a patient’s rest and recovery.

Contact a Patient

To contact a patient, call 330.343.3311. The patient’s first and last names are required.

Pharmacy

Pharmacy

The Outpatient Pharmacy offers the convenience of filling patient prescriptions while the patient is here for an appointment or prior to their discharge home. We can fill prescriptions given to discharged inpatients and those from the Emergency Department, Outpatient Surgery/Endoscopy, the Pain Clinic, Wound Healing Center, Regional Cancer Center, and patients of the UPS group of primary care and specialist physicians. Most insurance plans are accepted for payment.

In addition to prescription medication, the Outpatient Pharmacy offers a wide variety of over-the-counter health and wellness products. Our pharmacists are here to provide you with answers to all your prescriptions and medication questions.

Hours for Cleveland Clinic locations may vary by date and time for available services.

The pharmacy is located in the main lobby of the hospital.

Dining

Dining

The Patio Café Cafeteria is open to the public daily and offers a wide selection of hot and cold food and beverage selections.

Hours:

Monday – Friday: 7 a.m. – 6 p.m.
Saturday: 7 – 10 a.m.; 11 a.m. – 1:30 p.m.
Closed Sundays and holidays.