For more than 100 years, our mission at Mercy Hospital has been to provide quality, compassionate, affordable and accessible care for Canton, Ohio, and beyond. This includes health education and outreach programs for the communities we serve. Learn more about these programs:

Pastoral Care

Pastoral Care

In 1908, the Sisters of Charity of St. Augustine opened Mercy Hospital, the first Catholic hospital in the area. Today, Mercy Hospital is called Cleveland Clinic Mercy Hospital and continues to be Stark County’s only Catholic hospital. Mercy Pastoral Care is just as important today as it was in 1908 with its commitment to healthcare in this community.

Mercy Pastoral Care provides a broad array of services and programs that are supportive to the spiritual and emotional needs of patients and their families, employees, medical staff and volunteers. Chaplains, both Catholic and Protestant, are here to serve as attentive listeners, meeting people where they are and encouraging them on their journey of faith.

Chaplains are trained and certified for hospital ministry and come from different religious denominations. They respect the religious preference of the patient and do not impose their beliefs or religious practices. Their role is to be with others at critical points of life to provide comfort, support and compassion. Chaplains work with the total health care team so that, along with the person’s medical needs, the spiritual and emotional needs are also addressed.

Chaplains provide a full range of support services from the birth of a child to terminal illness and death. They conduct initial visits, pre-surgery visits, crisis calls, sacramental ministry, routine visits and referral visits, codes and traumas. Other services include Advance Directives, Grief Support Groups and presentations in the community. Pastoral Care coordinates efforts with area clergy and makes contacts when members of their faith are admitted.

Holy Communion is celebrated daily for Catholic patients through the generous services of volunteer Eucharistic Ministers from various parishes in the area. If a patient of another denomination would like to receive Communion, Pastoral Care can assist the patient in contacting their minister or a Protestant Chaplain can administer Communion.

Mercy Chapel

Mercy’s chapel is on the first floor of the hospital, near the entrance to our ICU. It is open and available for patients and visitors of all faiths to come and seek spiritual comfort and guidance. Mass is normally celebrated at noon on Mondays and Fridays.

Contact Us

Mercy Pastoral Care
1320 Mercy Drive NW
Canton, Ohio 44708

Office Hours:
8 a.m. – 4:30 p.m., Monday – Friday

Staff Chaplains: To reach an on-call chaplain at any other time, ask your nurse.
6:30 a.m. – 8 p.m., Monday – Friday
9:30 a.m. – 6 p.m., Saturday and Sunday

Grief Support Services

Grief Support Services

Monthly Bereavement Support Groups

Cleveland Clinic Bereavement Support Groups are focused on caring for you through compassionate listening and quality grief education. The free services are provided to anyone needing support on their grief journey. We offer a variety of grief support groups for the loss of a spouse, parent, sibling, child and more.

For more information, please call 216.444.9819 or view a complete list of monthly support groups.

Complimentary Funeral Arrangement Booklet

Medical Clinic

Medical Clinic

Providing for the Needs of the Uninsured

Mercy Hospital operates medical clinics in order to provide care to patients with financial needs. Based on a sliding-scale fee structure, the Internal Medicine and Obstetrics and Gynecology Clinics provide the uninsured and underserved of Stark and nearby counties with quality, comprehensive care.

CareSource, Buckeye, Unison and many private insurances are accepted. Financial assistance and counseling are available.

To schedule an appointment, please call 330.489.1065. Our offices are located on the second floor of Mercy Hospital’s medical office building.

Mailing Address:
1330 Mercy Drive, NW
Canton, OH 44708

Senior Friends

Senior Friends

The needs and expectations of seniors have changed drastically in recent years, and Mercy Hospital is dedicated to meet those needs. Mercy Senior Friends offers adults – age 50 and better – a strong network, which provides exceptional benefits and services to all its members, including:

  • Our quarterly newsletter
  • Medicare counseling
  • Physician referrals

Join Senior Friends

Senior Friends membership is free! To join Mercy Senior Friends, call 330.489.1215 or 1.800.223.8662. You can also send an e-mail to Mercy-SeniorFriends@ccf.org.


As Mercy’s Medicare counselor, Senior Friends coordinator and Stark County Coordinator for Ohio Senior Health Insurance Information Program (OSHIIP), Terri Gursky, reviews Medicare and Medicare Advantage Plans. She says determining what’s right for an individual (not a couple) is a mathematical equation based on health, current prescriptions and personal needs, and it may change from year to year.

Download Cleveland Clinic Mercy Hospital’s Medicare Matrix for a complete listing of 2022 Stark County Medicare and Medicare Advantage Plans.

Gursky recommends that eligible Medicare enrollees visit Medicare.gov to compare available health plans using the site’s search tools

Sites to visit for more information include: