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Complex Care Solutions at Cleveland Clinic

Specialized care for complex conditions. Better outcomes for employees. Better value for employers.

When employees face a serious or high-cost medical condition, getting the right care early can improve outcomes and help reduce unnecessary healthcare costs.

Cleveland Clinic's Centers of Excellence connect eligible employees with nationally recognized specialists, coordinated care and predictable bundled pricing for some of healthcare's most complex conditions.

Why Centers of Excellence?

Complex medical conditions account for a significant share of employer healthcare spending, but higher costs don't always lead to better outcomes.

Our Centers of Excellence are designed to improve quality while helping employers manage costs. Every case begins with an expert clinical review to help ensure employees receive the right care at the right time. When specialty care is needed, employees receive coordinated treatment from Cleveland Clinic experts supported by dedicated care navigation throughout their journey.

Why Employers Choose Cleveland Clinic

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Predictable healthcare costs

Bundled pricing and evidence-based care pathways help reduce unnecessary variation and improve cost transparency.

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Expert clinical review

Every case is evaluated to help determine the most appropriate treatment plan before surgery or other complex care begins.

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Nationally recognized specialty care

Employees receive team-based care from specialists with extensive experience treating complex conditions.

Explore Our Specialty Programs

Several doctors performing a cardiac surgery in an operating room.

Cardiac Center of Excellence

Expert care for complex heart conditions, including cardiac surgery, valve disease and advanced ablation procedures.

Cancer Center of Excellence patient

Cancer Center of Excellence

Coordinated cancer care for select cancers, including surgery, radiation therapy and treatment planning.

Musculoskeletal center of Excellence patient

Musculoskeletal Center of Excellence

Expert orthopaedic and spine care designed to improve outcomes while reducing unnecessary procedures.

Bariatric Center of Excellence Patient

Bariatric Center of Excellence

Specialized weight-loss surgery and bariatric care supported by coordinated treatment planning and patient navigation.

Proven Results

Designed to improve outcomes and reduce unnecessary costs

  • Up to 30% lower total cost of care
  • Nearly 1 in 5 patients avoid surgery through expert clinical review
  • 23% fewer reoperations
  • 73% fewer cardiac complications

How the program works

1. Clinical review

Specialists review each case to determine the most appropriate treatment approach.

2. Care coordination

Our team coordinates medical records, appointments, travel and logistics.

3. Specialized treatment

Employees receive care from Cleveland Clinic specialists using evidence-based treatment pathways.

4. Recovery and follow-up

Dedicated care navigation supports employees throughout recovery and their return home.

Employer solutions request information

A Trusted Partner for Employers

For more than a decade, Cleveland Clinic has partnered with employers to improve access to specialized care while helping manage healthcare costs. Through transparent bundled pricing, coordinated care and nationally recognized clinical expertise, our Centers of Excellence help employers support employees when care matters most.