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Welcome
We understand that undergoing surgery is a big decision, and having the right information can make a difference. To help you feel at ease, we’ve gathered important resources for patients and families—including helpful tips to prepare for surgery, information about discharge and recovery, patient documents, and frequently asked questions.
If you need any assistance, please reach out to the surgery center. Our team can help answer questions about scheduling, paperwork, what to expect the day of your procedure, and more.
Use the links below to get the information you need to prepare for your upcoming visit.
Prepare for Surgery
Planning ahead for surgery helps everything go more smoothly. The information below will help you understand what to expect before your procedure, so you feel confident about the process.
Know before you go
To help your procedure go smoothly, please review and follow these guidelines:
- Avoid wearing makeup, nail polish, or body piercings.
- Leave jewelry, cash, and valuables at home. The center cannot be responsible for lost items.
- Do not drink alcohol within 24 hours of your surgery.
- Do not eat or drink anything after midnight the night before your procedure.
- Wear loose, comfortable clothing such as a jogging suit.
- Bring a list of all the medications you take, including over-the-counter and herbal supplements.
- Arrange for a responsible adult (18 or older) to drive you home and stay with you for the first night after surgery.
- Wear glasses instead of contact lenses, if needed.
- A consent form must be signed before surgery. For patients under 18, a parent or legal guardian must be present to sign.
- Inform staff of any new or changed medical conditions or medications.
- Patients of childbearing age may be asked to provide a urine sample upon admission.
- If you have not spoken with a member of our staff, please call the center by 4:00 p.m. the day before your surgery (or by 4:00 p.m. Friday if your procedure is on Monday).
Going home after surgery
After your procedure, you’ll recover in our post-operative area until you’re ready to go home. A provider will review recovery instructions with you and your caregivers before discharge.
Please note:
- You cannot leave the center alone if you received anesthesia or sedation.
- A responsible adult must drive you home.
- Do not operate machinery or drink alcohol for 24 hours following surgery.
- A member of our care team will call you the next business day to check on your recovery and answer any questions.
Anesthesia
Your safety is our anesthesiology team’s top priority. Upon arrival, you’ll meet with an anesthesiologist if your procedure requires their care. Please notify us of any recent changes to your health or medications prior to surgery.
Advance directives
If you have an Advance Directive, please bring a copy to include in your chart. Because all procedures at our facility are elective, Advance Directives are not enacted while you are under our care. If you require transfer to a hospital, your Advance Directive will accompany your medical records.
Patient Forms and Documents
If you have questions, please contact us at 772.778.3113.
Frequently Asked Questions
What is an Ambulatory Surgery Center (ASC)?
An Ambulatory Surgery Center, or ASC, is a modern healthcare facility that provides same-day surgical care. Patients arrive, undergo their procedure, and return home the same day—offering a convenient, efficient, and personalized alternative to hospital surgery.
Why should I choose an ASC over a hospital?
Surgery centers are designed specifically for outpatient procedures, which means patients often benefit from shorter waiting times and more personalized attention. Surgery centers are held to the same rigorous state and federal safety standards as hospitals, and many are also accredited by national organizations that track quality and patient outcomes. Studies consistently show that surgery centers typically deliver safety records equal to or better than hospitals.
What can I do to prepare for my procedure?
To help you feel more at ease, we’ve gathered important information that will help you prepare for surgery and avoid any delays or possible cancellation. View these guidelines on our Patient Resources page.
How is recovery different at an outpatient surgery center?
Recovery at a surgery center is comfortable and efficient. After your procedure, you’ll rest in a recovery area while our nursing team monitors you closely. Most patients return home within a few hours to recover in familiar surroundings.
How long will I be at the center after my procedure?
Your recovery time will depend on the type and length of your procedure. In general, longer procedures require longer recovery time, while shorter ones require less. Most patients spend about 30 minutes to 1.5 hours in the recovery area before going home.
Can a family member or friend accompany me?
Family or friends may stay with you before your procedure. However, when it’s time for the procedure to begin, we ask that they remain in the waiting room until it is complete. Once you are in the recovery room and awake, they will be able to join you again.
Does insurance cover procedures performed at a surgery center?
In most cases, yes. Many insurance plans encourage patients to use surgery centers because they offer high-quality care at lower overall costs. Our staff can verify your benefits and help you understand your coverage before your procedure. Learn more about billing and insurance here.
Is my personal information safe?
Yes, caring for the privacy & security of your information is just as important to us as caring for you during your visit. To empower our commitment, we have partnered with secure, industry-leading technology vendors and have aligned our program with standards such as HIPAA/HITECH, HICP, and NIST. Access to your personal and medical information is limited to the authorized individuals who will support you and your healthcare needs. For more questions, please see Privacy Policy.
Billing Resources
At Cleveland Clinic Surgery Center, Grove Place, we’re committed to making the billing and insurance process as simple and transparent as possible. Our team is here to answer questions, verify your coverage, and help you understand your financial responsibility before your procedure.
Insurance verification
Our business office staff will verify your insurance coverage before your visit to ensure all information is up to date. Please bring your legal picture identification, your insurance card, and method of payment for any outstanding out-of-pocket expenses. If your insurance has recently changed, please allow extra time before your appointment to update your records.
As a courtesy, we file insurance claims on behalf of our patients. However, please note that you are ultimately responsible for all charges related to your procedure at Grove Place. Any questions or disputes regarding coverage should be addressed directly with your insurance company or employer.
You may receive separate bills from your surgeon, anesthesiologist, pathologist, or laboratory, depending on the services provided during your procedure.
Financial responsibility
Cleveland Clinic Surgery Center, Grove Place, maintains its own billing policies, separate from your surgeon’s office. Your procedure will be billed to your insurance plan; however, you are responsible for any in-network or out-of-network deductibles, co-pays, and co-insurance as determined by your insurance carrier.
All co-pays and known balances are due on the day of service. Remaining balances are due within 90 days of service.
We accept cash, certified bank checks, Visa, MasterCard, Discover, American Express and CareCredit. If you are unable to make full payment on the day of surgery, please contact our billing office to discuss payment plan options.
To reach our billing team post-procedure, call 772.257.7072 or 772.257.7071. For pre-procedure estimate inquiries, call 772.257.7069.
Self-pay patients
If you do not have insurance coverage, payment in full is required on the day of your procedure. We accept cash, certified bank checks, Visa, MasterCard, Discover, American Express and CareCredit. For special circumstances, payment plans for non-cosmetic procedures may be arranged upon approval from our business office.
Estimated fees
Our staff will provide an estimate of your out-of-pocket costs prior to surgery based on the information available from your insurance provider. These estimates are not final and may vary depending on your physician’s operative report, procedure time, and other factors.
You will be notified of your estimated responsibility by phone or letter before your procedure. Please contact our business office at 772.257.7069 if you would like to request an estimate of your facility fees.
Payment options
For your convenience, we accept cash, certified bank checks, Visa, MasterCard, Discover, American Express and CareCredit.. Unpaid balances over 90 days may be subject to collections.
Additional bills you may receive
Because several providers are involved in your surgical care, you may receive separate bills from:
- Your surgeon
- The anesthesiologist
- Pathology or laboratory services
Each provider maintains independent billing and payment policies.
Documents
If you would like to compare our charges to other providers please visit the following sites:
Ownership Disclosure
Cleveland Clinic Surgery Center, Grove Place is a facility in which physicians have an ownership or investment interest. The list of physician owners or investors is available to you upon request.
