New or Needed Opportunities

New or Needed Opportunities

*New Opportunities in Cleveland, Ohio Featuring NEW or NEEDED Volunteer Opportunities!

Bingo Volunteer

Location: Heart & Vascular Institute
Hours: 1 p.m.– 3:30 p.m. | Friday

An adult inpatient unit within the Heart & Vascular Institute spends an afternoon each Friday playing BINGO.

Volunteers make copies of BINGO cards, set up the game room with cards and prizes, and lead the game.

Hospice Volunteer

Cleveland Clinic Hospice believes that individuals facing a life-time illness should not do so alone. Volunteers are needed to provide comfort and support to patients and their loved ones. Volunteer opportunities include:

  • Companionship and socialization for patients and respite for their loved ones.
  • Vigil volunteers to provide support to loved ones as patients face the end of their journey.
  • Bereavement volunteers to provide caregivers support after the patient has passed.

We serve patients in their homes, skilled nursing facilities and assisted living complexes.

Patient Mail Delivery Volunteer

Location: Main Campus - Patient Mail Delivery
Hours: 9 a.m.– 12 p.m. | Monday, Wednesday, Friday

Become a Patient Mail Delivery Volunteer, and deliver the joy of cards, gift boxes and more to our hospitalized patients from their loved ones. The position involves sitting and sorting patient mail in the Volunteer Services Department, and then walking to each inpatient nursing unit to deliver the mail.

Taussig Cancer Center High Tea

Location: Main Campus Taussig Cancer Center
Hours: 1:45 p.m. – 4 p.m. | Wednesdays

Can a steaming cup of British tea and delicious pastries keep the doctor away? Not exactly, but for patients with cancer at Cleveland Clinic Taussig Cancer Institute, weekly High Tea provides an opportunity to relax and socialize with others – a pleasant diversion from serious treatments and multiple appointments.

Patients and their families dine on delicacies while sipping tea from an array of beautiful porcelain teacups that have been donated by employees and patients. Since its debut on February 21, 2007, the complimentary High Tea has served over 20,000 and welcomes more than 65 guests weekly. High Tea serves as a wonderful healing ritual and provides a supportive atmosphere to enhance patients' experience at Cleveland Clinic.

Volunteers share the responsibility of setting up, greeting, serving, washing cups and cleaning up after each week's event. With the generosity of our volunteers and a wealth of donations from Executive Caterers at Landerhaven and other local businesses, the tea offers patients the high level of class and service that they deserve.

Volunteer Greeter

Location: Beachwood FHC | Brunswick FHC | Elyria FHC | Independence FHC | Solon FHC | Strongsville FHC | Twinsburg FHC | Willoughby FHC | Wooster Family Health Center
Hours: 8 a.m. – 12 p.m. or 12 p.m. – 4 p.m. | Monday – Friday

Imagine being the person responsible for making a patient or visitor's first impression a positive one! As a welcoming presence at the front doors of our Family Health Centers and Community Hospitals, Volunteer Greeters put a personal touch on patient and visitors' experiences through their greeting, escorting, giving directions and prevailing wheelchair assistance.

We are looking for compassionate, engaging individuals who like to help others and can stand and walk 3 - 4 hours at a time.

Main Campus

Main Campus

Cleveland Clinic Main Campus Volunteer Opportunities

Art Ambassador

Location: Main Campus
Hours: Midday - Wednesdays and Saturdays

Trained by Cleveland Clinic curators, Art Ambassadors give guided tours to further the public's understanding of an artwork and Cleveland Clinic's collection as a whole.

By directly experiencing visual art and talking about it, audiences can not only gain a deeper appreciation of contemporary art but they can find comfort – elevating the spirit and affirming life and hope. Art Ambassadors promote the core values of the institution: collaboration, quality, integrity, compassion and commitment by discussing highlights integral to Cleveland Clinic's dynamic environment.

For more information on volunteering as an Art Ambassador, contact the Art Program at 216.448.0232.

Cancer Survivor Supporter / Fourth Angel Mentor

The 4th Angel Mentoring Program provides peer counseling by matching cancer patients with cancer survivors of the same diagnoses for one-on-one interaction. This free service for cancer patients is also an opportunity for cancer survivors to share their experience and help others through survivor-to-patient outreach and support.

Caring Canine Program Assistant Pet Visitation Program

Location: Main Campus
Hours:10 a.m. – 7 p.m. | Sunday – Saturday

Cleveland Clinic's Caring Canine teams are certified therapy dogs and volunteer handlers who provide emotional support, increase smiles and laughter and generally reduce anxiety for patients and their families. Dog handlers and their pets deliver world-class service by visiting children in Cleveland Clinic Children's and patients and visitors on the nursing units, in the Taussig Cancer Institute and in the Surgical Family Lounge.

Patient benefits resulting from pet visitation include:

  • Empathy
  • Stress Relief
  • Nurturing
  • Acceptance
  • Mental Stimulation
  • Socialization
  • Diversion
  • Entertainment

Therapy dogs do the following:

  • Provide compassion and support
  • Make a difference
  • Increase patient self-esteem
  • Nurture human-animal interactions
  • Boost morale

Requirements for Volunteer Dog Handlers

Getting started:

  • Obtain certification for your pet from Therapy Dogs International or Pet Partners*
  • Complete Cleveland Clinic's Volunteer Orientation process
  • Successfully participate in Cleveland Clinic site-specific testing of handler/dog team
  • Conduct pet visitations on a regularly scheduled basis – minimum two shifts per month for at least six months

Annually:

Canine Greeter Program

Location: Main Campus
Hours: 11 a.m. – 2 p.m. | Monday – Friday

Location: Family Health Centers at Beachwood, Brunswick, Chagrin, Independence, Solon, Strongsville, Twinsburg and Willoughby Hills
Hours: 10 a.m. – 11:30 a.m.; 1 p.m. – 2:30 p.m. | Monday – Friday

Cleveland Clinic's Canine Greeters are dog/handler teams that greet patients and other visitors at the main lobby entrances and in busy waiting areas. They also offer to escort patients to their appointments and other destinations.

Greeter Dog program benefits include:

  • Warm welcome to a busy facility
  • Personal escort if needed
  • Empathy
  • Stress relief
  • Socialization
  • Diversion
  • Entertainment

Requirements for Volunteer Dog Handlers:

  • Schedule appointment for an interview with a Volunteer Services Coordinator and a basic behavioral test for your pet
  • Pass Cleveland Clinic site-specific testing of handler/dog team
  • Complete Cleveland Clinic Volunteer Department's screening and orientation process
  • Conduct greeting on a regular schedule - minimum two shifts per month for at least six months

Annually:

Cleveland Clinic Children's

Location: Main Campus Cleveland Clinic Children's
Role: Activity Center Assistant and Patient Assistant
Hours:
9 a.m. – 8 p.m. | Monday – Friday; 9 a.m. – 4 p.m. | Saturday – Sunday

Cleveland Clinic Children's Activity Center Assistant and Patient Assistant volunteers provide positive, upbeat and friendly conversations and interactions with pediatric patients and visitors. Volunteers offer patients and siblings activities: Arts/crafts, craft of the day, books, coloring books, games, movies, toys, video games.

Qualifications:

  • Must have prior experience with children in a working or volunteering position
  • Hospital experience preferred
  • Ability to work both independently and in a group
  • Courteous, friendly, approachable, open to feedback, energetic, outgoing personality, and focuses on details

Volunteers attend a hospital volunteer orientation and site-specific Cleveland Clinic Children's volunteer orientation. Both orientations are conducted during business hours, Monday through Friday, between 8 AM and 4 PM. A fingerprint background check, TB test, and a seasonal flu vaccination are required.

Volunteer opportunities are also available in outpatient Pediatrics and outpatient Hematology/Oncology at main campus.

Cleveland Clinic Concert Band Member

Cleveland Clinic's Concert Band is a group made up entirely of Cleveland Clinic volunteers, or "Ambassadors." It is a classical wind ensemble, in the tradition of John Philip Sousa and former Clevelander Frederick Fennell, as well as of the concert bands residing where just about all of us went to high school and college.

Cleveland Clinic's Concert Band is the latest in a distinguished series of musical organizations spawned by Cleveland Clinic at various times in its history, beginning with the "Cleveland Clinic Women's Orchestra" of the 1930s, to the "Arrhythmias" of the 1960s, and the "DNR" and "Skin and Bones" of more recent vintage. The newly formed Arts and Medicine Institute confers further legitimacy on these efforts.

Current Conductor: Martin Witczak

Martin Witczak received his B.S. and M.A. in music education from Case Western Reserve University, and enjoyed a 15 year career as music educator in Northeast Ohio, where he has directed concert bands, jazz bands, marching bands, and chamber ensembles. In addition, he has served in the past as an associate conductor of the Cleveland Youth Wind Symphony and the 555th Air Force Band, of which he was a member.

He is also an avid performer, and regularly performs around the area as an accompanist, jazz pianist, and low brass player. He has performed with multiple ensembles, including the Dan Zola Jazz Orchestra, the Swingtime Big Band, the Cleveland Philharmonic Orchestra, the Lakeland Civic Band, and the Cleveland Winds. He also currently performs with the 531st Air Force Band in Fort Worth, Texas, where he plays keyboards and euphonium.

History of the Band

The idea of forming a concert band at Cleveland Clinic was originally suggested in 2000 by Caryl Richards, and in 2001, the band was formed following an invitation that was extended to everyone at Cleveland Clinic. The band held its first rehearsal on April 18, 2001, under the direction of Dr. Louis Alan Zagar of the Cleveland Musical School Settlement.

Cleveland Clinic's Concert Band debuted at Landerhaven for the Ambassadors Tenth Anniversary Dinner on May 24, 2001. On that occasion the band played the world premiere performance of "The Ambassadors March," written especially for the occasion in honor of Bernadine Healy, MD, Alexandra Razavi, and Carolyn Fazio, founders of the Ambassadors. The band's members are all Ambassadors. Their practice time and performances all occur on a volunteer basis.

Dr. Zagar was succeeded as conductor and music director by Dan Rager in 2004. Under his direction, the band gave many distinguished performances, including concerts at Severance Hall and Blossom Music Center, as well as many other local venues. Mr. Rager left the band in 2008 to join the music program at the University of Wisconsin.

More Information

  • Visit the Cleveland Clinic Concert Band website to learn more about the history of the band as well as the current performance and rehearsal schedules.

Emergency Department Volunteer

Location: Main Campus
Hours: 11 a.m. – 11 p.m. | Sunday – Saturday

Emergency Department Volunteers:

  • Respond to patient call lights and round on patients
  • Provide comfort measures to patients and visitors
  • Assist nursing staff by stocking supplies
  • Provide updates to patients and visitors
  • Visit with patients and visitors

Interested applicants must be able to stand or walk for the majority of a 2, 3 or 4 hour shift. Ideal candidates will be proactive, responsible, friendly, and possess excellent communication skills.

Healing Services Volunteer

Volunteers for the Healing Services team have many options. Volunteers serve under the direct supervision of Healing Services. As the team is interdisciplinary and provides holistic care experiences for patients, family members and our staff Caregivers, volunteers can experiences varied environments and events.

The primary role is to provide Reiki to visitors and employees in one of our Relaxation suites, lounges or waiting rooms. There are also opportunities to participate in Holistic Rapid Response events to support staff. There are many options to support holistic care giving if Reiki is not your focus. We have projects, educational courses and events which volunteers support making Healing Services a diverse and ever evolving area to keep your interest high.

Applicants who wish to volunteer with Healing Services should first schedule a preliminary interview with Healing Services by calling 216.444.5131 prior to applying with Volunteer Services.

Heart Patient Support Group Volunteer

Mended Hearts is a national organization dedicated to providing support and inspiring hope in heart disease patients and their families for more than 60 years.  Mended Hearts of Greater Cleveland is a chapter of this national nonprofit organization.  Mended Hearts helps people understand that there can be a rich, rewarding life after a heart event.  They bring patients, families and caregivers together to form a network of caring individuals.  Members listen, share their experiences and learn from healthcare professionals.

If you are interested in becoming a Mended Hearts volunteer, please contact Volunteer Services at 216.445.6986.

High Tea with Cancer Patients Volunteer

Location: Main Campus Taussig Cancer Center
Hours: 1:45 p.m. – 4 p.m. | Wednesdays

Can a steaming cup of British tea and delicious pastries keep the doctor away? Not exactly, but for patients with cancer at Cleveland Clinic Taussig Cancer Institute, weekly High Tea provides an opportunity to relax and socialize with others – a pleasant diversion from serious treatments and multiple appointments.

Patients and their families dine on delicacies while sipping tea from an array of beautiful porcelain teacups that have been donated by employees and patients. Since its debut on February 21, 2007, the complimentary High Tea has served over 20,000 and welcomes more than 65 guests weekly. High Tea serves as a wonderful healing ritual and provides a supportive atmosphere to enhance patients' experience at Cleveland Clinic.

Volunteers share the responsibility of setting up, greeting, serving, washing cups and cleaning up after each week's event. With the generosity of our volunteers and a wealth of donations from Executive Caterers at Landerhaven and other local businesses, the tea offers patients the high level of class and service that they deserve.

Hospice Volunteer

At Cleveland Clinic Hospice, we provide the very best in medical care, spiritual solace, social support and human companionship, and we do it with the help of compassionate volunteers.

Interested in joining our volunteer team? Fill out the Hospice Volunteer Application Form. No experience is necessary but caring and compassion are required. Positions and commitments are flexible. All necessary training and continuing education is provided based on your chosen volunteer assignment.

For more information, call the Volunteer Coordinator at 216.444.9819.

Information Desk Volunteer

Locations: Main Campus

  • Miller Pavilion
  • Skyway Desk
  • Cole Eye Institute Desk
  • Taussig Cancer Institute Desk

Hours: Monday - Friday: 8 a.m. – Noon; Noon – 4 p.m.

Responsibilities:

  • Welcome and greet patients and visitors
  • Provide excellent directions
  • Escort individuals who need assistance with wayfinding
  • Be ready and willing to assist individuals who are laten, need extra help finding the location of their appointment or have questions about the campus
  • Stay up-to-date on what's happening at Cleveland Clinic and share information in a patient-focused manner.
  • Find out how to apply for this volunteer opportunity

Medical and Surgical ICU Family Waiting Area Volunteer

Location: Main Campus
Hours: Monday through Friday, 7 a.m. - 9 p.m. (set schedule with two, three or four hour shifts)

Volunteers provide support for loved ones who have a patient in the ICU and are spending time in the waiting areas just outside the ICU doors. ICU families may pass long periods of time in the ICU waiting areas, days; weeks, and months. Support is provided by assisting with campus navigation; offering to seek and find information; sensitively responding to inquiries at a critical time; being a caring listener. In this volunteer role, the skill to be watchful and observant combined with the ability to understand the need for personal and environmental quiet leads to excellent service to patient's families.

Nursing Unit Volunteer

Locations: Main Campus
Hours: 9 a.m. – 8 p.m. | Sunday – Saturday

Volunteer shifts 7 days per week, based on availability

Volunteers on nursing units provide companionship to hospitalized patients, offer encouraging conversation, refill water pitchers, offer blankets and other comfort items, and assist with resolving non-clinical concerns.

Attendance at a two-hour nursing unit training session that includes review of policies and procedures is required before a volunteer may be placed on a nursing unit.

Outpatient Area Patient Volunteer

Location: Cardiac Cath Lab, Orthopaedics, Physical Therapy, Spine Health
Hours: 8 a.m. – 4 p.m. | Monday – Friday

Responsibilities include:

  • Greet and escort patients to exam rooms
  • Assist with computer programs, i.e. HealthQuest
  • Provide gowning information
  • Assist with communication between patients and staff
  • Light stocking of rooms

Shifts are 4 hours in length: 8 a.m. - 12 p.m. or 12 p.m. - 4 p.m.

Radiology Transport Volunteer

Location: Radiology
Hours: 4 p.m. – 7 p.m. | Monday – Friday

 Responsibilities include:

  • Greet and escort patients to exam rooms
  • Provide gowning information
  • Assist with communication between patients and staff
  • Light stocking of rooms

Extensive walking required with position.

Spiritual Care Volunteer

Location: Main Campus
Hours: Mornings/Afternoons/Evenings | Sunday through Saturday

Spiritual Care Volunteers include:

  • Spiritual Care Labyrinth Volunteer -
    Help set up, tear down and host the J Rooftop prayer/meditation labyrinth on Tuesdays & Thursday from 2-4pm. Volunteers will distribute information on the self-guided walking prayer/meditation labyrinth and help distribute information on the Spiritual Care Department offerings to new admits room to room.
  • General Spiritual Care Volunteer -
    Distribute information on the Spiritual Care Department offerings to new admits room to room.
  • Bikur Cholim Volunteers -
    Visit Jewish patients; refer patients to rabbi; refer requests for Sabbath needs
  • Eucharistic Minister Ambassadors -
    Provide Eucharistic care to Roman Catholic patients; refer patients to priests for other pastoral care services such as anointing of the sick
  • Devotional Supplies Volunteers -
    Re-supply patient rooms with approved devotional literature; visit and refer patients for specific needs
  • Jehovah's Witness Volunteers -
    Visit hospitalized Jehovah's Witness patients

Applicants who wish to volunteer with the Spiritual Care Department must be interviewed by a member of the Spiritual Care staff. If you would like to volunteer with the Spiritual Care Department, please contact them for an interview first by calling 216.444.2518.

Surgical Family Lounge Volunteer

Location: P20 Surgical Family Lounge Main Campus
Hours: 8 a.m. – Noon; Noon – 4 p.m.; 4 p.m. – 8 p.m. | Monday – Friday

Surgical Family Lounge Volunteers:

  • Circulate, answer questions, and provide moral support to family members waiting for patients in surgery
  • Escort and accompany family members for five minute visits in the recovery rooms and return to the P20 lounge
  • Provide wheelchair transport of family members, as needed

Interested applicants must be able to stand or walk for the majority of a four hour shift. Ideal candidates will be reliable, proactive, friendly, and possess excellent communication skills.

Taussig Patient Assistant

Location: Main Campus Taussig Cancer Center
Hours: 8 a.m. – 3 p.m. | Monday – Friday (One (4) hour shift per week)

Engage in supportive listening and patient-focused conversation during treatment; offer nourishment including soda, juice, water, soup & crackers; offer reading materials, blankets and pillows. Must be highly reliable and committed to weekly attendance.

Family Health Centers

Family Health Centers

Cleveland Clinic Family Health Center Volunteer Opportunities

Family Health Center Greeter
Hours:
8 a.m. – 4 p.m. | Monday – Friday
Locations:

  • Beachwood Family Health Center
  • Brunswick Family Health Center
  • Chagrin Falls Family Health Center
  • Elyria Chestnut Commons Health Center
  • Independence Family Health Center
  • Lorain Family Health Center
  • Solon Family Health Center
  • Stephanie Tubbs Jones Family Health Center
  • Strongsville Family Health Center
  • Twinsburg Family Health & Surgery Center
  • Willoughby Hills Family Health Center
  • Wooster Family Health Center

Volunteer Assignments at the Family Health Centers focus on enhancing the patient and visitor experience. Assignments include greeting, providing directional assistance, escorting, offering wheelchair transport and helping those with assistive devices in both main entrances and in the primary care and specialty areas.

The ability to stand or walk for the majority of a four hour shift is an essential qualification to those considering service as one of the Family Health Centers.

Lutheran Hospital

Lutheran Hospital

Cleveland Clinic Lutheran Hospital Volunteer Opportunities

Surgical Family Lounge Volunteer
Hours:
8 a.m. - 4 p.m. | Monday - Friday

Volunteers greet and welcome family members and visitors waiting for loved ones in surgery, answer phone calls, replenish supplies, provide directions and answer questions. Ideal candidates will be reliable, friendly and possess good communication skills.

Contact

Contact

Contact Volunteer Services

Interested in more information about our programs and opportunities?
Want to learn how you can become a Cleveland Clinic Volunteer?

For our Main Campus, Lutheran Hospital, or one of our Family Health Centers in the Cleveland, Ohio area, please review the current volunteer opportunities and submit an application or call us locally at 216.445.6986 or toll-free 800.223.2273, ext. 56986.